Author response

Hi there,

I hope everything is going well.

Here's an important update for you: we've recently introduced video tutorials to provide step-by-step assistance in setting up our theme and plugins. You can find these tutorials on our YouTube channel: https://www.youtube.com/c/eyecix/videos

Additionally, if you require live support, please connect with us on Skype. Our Skype ID is: eyecix

For direct Skype calls, you can use this link: https://web.skype.com. Please note that we offer direct calls on Skype only.

Alternatively, if you need assistance through our ticket system, please create a ticket at https://support.eyecix.com/open.php. If you've already created a ticket, you can check its status at https://support.eyecix.com/view.php.

Please keep in mind that our support ticket system allows only one ticket per purchase code. However, you can ask all your questions within the existing ticket you've created. This helps maintain a single conversation record and enables us to assist you more efficiently.

Best Regards,