for Documentation Quality

I purchased this WordPress theme with high expectations, but I was extremely disappointed. Despite the high price, I found the theme to be poorly documented, making it incredibly difficult to even begin to understand how it works. The documentation is fragmented, confusing, and often nonexistent for crucial functionalities.

The unnecessary complexity of this theme is overwhelming. It makes no sense for such a basic theme to have such a steep learning curve. I'm an experienced WordPress user and have worked with many different themes, but this is by far the most needlessly complicated. Settings are scattered in different places and often hidden in incomprehensible submenus.

Furthermore, the actual theme's functionality is very limited when it comes to customizations. I expected to be able to modify my website easily and effectively, but instead, I spent hours trying to achieve even the most basic changes.

I cannot recommend this theme to anyone. It's a complete letdown. I wasted my money and now have to look for an alternative theme that does the job more simply and efficiently. Avoid this theme at all costs! One star is too generous.

Author response

Hello avanzi_giovanni

We truly apologize for any inconvenience caused.

Regarding 1st point, we already have both the official document and video guidelines for your reference: https://travelerwp.com/documents/ and https://www.youtube.com/user/shinethemetoday

Kindly be noted that Travleer is a multi-function theme. Traveler not only provides layout templates but also booking functionality. Besides, customers always want to customize everything according to their personal wishes. That's the reason why there are so many settings in Theme Settings

When you want to customize in a different way than usual, of course, you need to customize the code yourself

Hope you understand

Please feel free to contact us if you need any further information.

Thanks and Best Regards!

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