The custumer-support was very good till the date the payment ended, then there was no reply anyway. After 2 years of using -and I really like the theme- the frontend still runs, but the backend is a disaster -I can only add a new page by copying the code (html-file) into it (no visual-mode anymore, no page builder). the slider-revolution plugin, which was featured, I could never update.
So I hope it will run some more years before I have to make everything new....