It installed improperly, files are missing, and I can't get to submit a form in their support website because the "Next" button isn't letting me submit the form even after I've provided a description of the problem and an image to show them the issue. How else can I get a hold of them? This seems to be the only way... Hopefully.
Author response
Thank you for your feedback. I need to inform you that your review may be against Envato’s policy for several reasons:
Support Requests: Reviews should not be used to request support. Please use the specified support method to resolve technical issues.
Direct Issue with Support Services: Issues with submitting a support form are not directly related to the item itself and should be addressed via proper channels.
Repeated or Abusive Content: Reviews must be respectful and constructive. Any frustration expressed regarding support difficulties should be directed to support, not through a public review.
Could we assist you with your issue through our support process? Your cooperation is greatly appreciated.
