The Forum support system is not bad, it's just that they do take a while to respond. But the solutions are correct and exact. I am satisfied with the item, it is of high quality.
Author response
Hi,
We are so glad that you love our item's high quality and the support team. You feedback will be the base for us to improve our service in the future.
If you need technical assistance, please feel free to contact us. We are always here to help you.
Thanks & Regards,
ThimPress - Customer Support