Unfortunately, there are too many of us who have problems.
I have 3 licenses purchased. I opened a ticket on July 11 and I still have no solution to the Elementor plugin update.
Their last message was on August 28 "promising" (once again) an update that never came. I sent a message on August 29, another on September 3, and another on September 12, all of them without a reply.
It's now October 3.
It's been 3 of the 6 months of "no support".
The only thing I can do is not recommend this product, because it is obsolete and without technical support.
Author response
Hello Alex! Our apologies for the delayed reply. We were experiencing a backlog of requests but that has been cleaned up now.
We would like to get in touch with you to resolve any questions or concerns. Please review your ticket or email us directly at themovation@gmail.com
Looking forward to working with you again.
