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The web artisan

I’m Luca, an italian web-developer, specialized in Wordpress, PHP and jQuery stuffs. LCweb is my web agency.

LCweb projects first goal is to provide a powerful and user-friendly way to help people working. With special regards to customization side, without any coding skill.

Hope you’ll enjoy my plugins and scripts on Codecanyon as thousands of people keep doing every day!

Support

Support is given UNIQUELY through LCweb support platform. Normally an answer is received in less than 18 hours. On weekend it may take a little more.

If you face issues validating your purchase in there, please use contact form in this page (in right sidebar).

Before request support

  • Read carefully item documentation and check if there are FAQs. Lots of requests comes from customers not following or reading them.
  • Be sure you’re running latest plugin/script version and clean your site/browser’s cache.
  • Try making more than one test. Often virtual servers can cause problems.

Requesting support

  • Be descriptive and precise, but concise. Sending related links and/or files helps a lot to qiuckly solve issues.
  • Keep in mind that support doesn’t mean modification (or customization). However if you need a very small work (around 5/10 mins) I will be glad to help you

Smart suggestions for item improvements are always welcome! ;)

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