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Hi, am Franklin Gitonga,
We are providing support from our support forum located here https://radium.ticksy.com right now. Just send post a message with your request. Kindly do not use the form below for support requests.
My time zone is (GMT+3) and I offer support Monday to Friday, 10:00am to 5:00pm.
Depending on time differences please allow up to 24 hours for us to get back to you.
Please include the website URL, detailed information about your problem and login information if the problem requires that I need to login to the site to help solve it.
Note: Support is limited to questions regarding theme features or problems with the theme. We are not able to provide support for code customizations or third-party plugins. We may on occasion provide a small snippet of custom CSS. Requests sent during weekends or on our holidays will be replied on business days.
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