If you have any query related to item, drop a mail through contact form on ‘support’ tab of respective item page. Refer screenshot below.
Please, don’t ask for support in comments.
- Always use account you have used to purchase the item while ‘dropping mail’.
- Alternatively, you can provide ‘purchase code’.
- Please check help document, useful most of the times .
- Be descriptive about the query.
- Provide screenshots if possible.
- Provide your URL and WP login credentials if necessary.
Pre-sale / Pre-purchase Queries
Please drop either
- a comment in item’s comment section or
- a mail through contact form on ‘support’ tab of respective item page
Please rate item if you ‘liked’ it