Hey there! My name is Valentino, and i work with Drupal for several years. From themer to developer, have worked on all type of projects on Drupal, but most experienced in daily newspaper / magazine portals.
SupportSupport is provided within 12-24 hours, depend on time zone. Weekends 24-48 hours.
Please feel free to contact me if you have any problem or explanation is not very well in documentation.