823 comments found.
Hi there,
The revolution slider doesn’t show on mobile, how come?
Thanks in advance
Hello,
Please open your slide and config as this image http://www.awesomescreenshot.com/showImage?img_id=85605
I can’t see a image.. 
It get me to the homepage of awesomescreenshot.com
Sorry Chinlaw, please view this link http://www.awesomescreenshot.com/image/85605/b7149448e67eb00667834a6c6836825b
Still doesn’t work. Here is the link: http://www.taxihaarlem.nl/demo/
It’s fixed.. I don’t know why but i made a new slider
Glad to hear that
Hi, thanks for this good template. Is there a way to only scroll doing click with a button of the menu? like section id? i want to go down to a place of the same page with the menu.
Thanks in advance.
Hello,
Please follow this image for guide http://www.awesomescreenshot.com/image/222689/073a9d82b8c7e543d19b08fca9d09d20
Hi there,
1. How come the widget area in header right doesn’t show on mobile devices? 2. Is it possible to make the logo on website bigger en keep it on mobile width: 100%?
Kind regards
Please kindly signup submit your question as a ticket on our secure Help Desk so that our dedicated support team can further assist you.
Thanks so much!
http://support.thememove.com/support/signupI have purchased this theme and having a problem with the Projects lists. I have created 3 project types, but only one shows up in the list of Latest Projects on the homepage as well as other pages where the tabs show.
SIR MY THEME IS NOT SHOWING CART BUTTON . HOW TO ADD IT ON WEBSITE?
and while clicking on PROCEED TO CHECKOUT the final page is not showing : (
please check it here: http://perfectparkdrivingschool.com/wordpress/
Hello,
Please update to latest version and your site will have mini cart button on header, please follow this image to known how to auto update theme https://cloudup.com/cQhH2q-nR26
My Request is pending since 12 days please look my ticket #124 i already share login details !
Hi nandangsewb, I will ask our developer take care your ticket, don’t so worry mate
Good afternoon sir!! Need some help!!! Can you tell me how to edit the TOP AREA of the theme please? i want to change the phone number,email id and address from the TOP AREA. THANKS
Hello,
Please follow this guide to edit it http://support.thememove.com/support/solutions/articles/2925-how-to-edit-top-bar-info
thank you sir .. need another help from you. How to remove made with love by thememove.com ?
Hello, please open customizer and follow this image http://www.awesomescreenshot.com/image/217365/e916e4ed47853a35727accf59e5de586
THANK YOU SIR
hi, can you have a look on ticket #202 – let me know if you can help with my problems regarding www..thanks!!
Hello,
I sent your request to our developer and your problem will be fix very soon, don’t so worry mate
thanks!
I just answer your ticket, please check your email
In all demo pages there is a problem in to menu section
Hello,
If you can send me a capture of the bug it will help me to fix it
Hi there first I have to say: great design! love it really!!!
Need some help, I got two issues: 1. when Im enable the sticky header, the header still don’t sticky when Im scroll down… 2. I want to setup my home as the demo on the http://structure.thememove.com/01/homepage-04/ but I can’t get the revolution slider well. In your demo its not possible to slide, the video just stop… Is there a template? I did’t find the slider for import, in the files I’ve downloaded.
Regards
Please kindly signup submit your question as a ticket on our secure Help Desk so that our dedicated support team can further assist you.
Thanks so much!
http://support.thememove.com/support/signupThis theme has been updated 4-5 times in the last two weeks. I lost all custom CSS changes I made with this last update. The new CSS is now not formatted the same so I cannot find what I need to change back easily.
Never got a response to my ticket regarding the “Current” nav item color not showing up – it was deleted from your site. Others have had the same issues..
VERY disappointed in all the extra work needed to make this theme work with the colors I wanted. Also mobile viewing is questionable at best – breaks the site on most.
Hi Lisa, I’m so sorry for delay reply, I will ask our developer to take care you ticket, about update, you don’t need update small version (like 1.5.x), only update if have big version like 1.5,1.6. If you want custom, you should to use a child theme, it’s safer than direct edit main theme
hi please help me on choosing one of the 12 predefined color schemes.
Hello,
I just answer your ticket, please check your mail
how to hide search in nav and align the main menu to the right?
Please kindly signup submit your question as a ticket on our secure Help Desk so that our dedicated support team can further assist you.
Thanks so much!
http://support.thememove.com/support/signupHi, when I click ‘Edit with Visual Composer’, I get just a loading screen with no page to edit? I already have an open support ticket about this (#193)
I replied on ticket
thank you
Can I please get a copy of the latest Revolution Slider to my email?
Please see my support ticket I created about the Visual Composer issue?
Ticket #193
Hello,
I just answer you, please check your email
Thank you. Does that module fix both issues I mentioned?
Hi there,
On this page: http://structure.thememove.com/01/homepage-05/ Is it possible to only have the telephone number on the right from the logo and not the rest, even not email adres? And will the telephone number only stay on the homepage or all the other pages too?
Kind regards,
Hello,
It’s very simple because this area is widget so you can full control it, change text, change icon, etc
Hi i bought the template.. one more question.. Is it possible to change the square around the icon in a circle?
Can you please help us, we want to change the icons in the widgets like “fa fa phone” “fa fa home” etc.
Thanks in advance.
We use awesome font so you can view this link and choose a icon code to change http://fortawesome.github.io/Font-Awesome/icons/
Thanks for the quick response, is there a way to upload my own icon? Thank you
In this case you should to use our child theme for safe custom the theme and please kindly signup submit your question as a ticket on our secure Help Desk so that our dedicated support team can further assist you.
Thanks so much!
http://support.thememove.com/support/signupI want my site to look like your “Full Screen Slider” demo. I imported the demo content, but don’t see the option to do this. I want the slider big, and the menu below it, just like your demo.
Please kindly signup submit your question as a ticket on our secure Help Desk so that our dedicated support team can further assist you.
Thanks so much!
http://support.thememove.com/support/signupI get the following error when I try to install the recommended plugins:
Fatal error: Call to undefined function TGM_Bulk_Installer_Skin() in …wp-content/themes/structure/inc/tmg-plugin-activation.php on line 1861
Please kindly signup submit your question as a ticket on our secure Help Desk so that our dedicated support team can further assist you.
Thanks so much!
http://support.thememove.com/support/signupThe plugins for the template “Construction” is not working on the latest version of WP. It keeps pulling up “500 Internal Server Error”. Is this a user error?
Help? or Refund?
The latest update is required to log into my admin panal
Please kindly signup submit your question as a ticket on our secure Help Desk so that our dedicated support team can further assist you.
Thanks so much!
http://support.thememove.com/support/signup
