804 comments found.
I want to remove you are here and translate home in breadcrumb for every page , I did not find a way to do this , even though I have used function in functions.php Thanks
Hello, have you bought the theme? I don’t see the purchase badge in your account. Do you use a different account to buy the theme?
Hello Mobile menu starts showing in footer (when i use desktop) and if i visit from mobile and hit the menu icon it scrolls me to footer Thanks
Hi,
Did you use any cache or optimize plugins that may causing problem.
Please deactivate it then check it first.
Regards
hello I am using wp faster cache i try do deactivate it but nothing change
Nevermind i just fix it something may have happen when i was updating theme files. I upload them again and everything is fine thank you
Oh, that’s great. Glad to hear that it’s fixed!
Hello what is the last version? I have a website with 7.1.2 theme and I have a problem with the mobile menu. If I click on it, it do not opens the lateral menu…..
Hello, thank you for reaching out.
Can I ask what theme are you using? For Structure, you can check out its changelog here https://changelog.thememove.com/structure/ to see the latest update.
Regards.
Does it work with wordpress 6.x and PHP 8.x ? Is there any option for it to refund if it doesn’t? Thank you.
Hello,
Structure does work with wordpress 6.x and PHP 8.x.
For refund policy, before asking for a refund request, you can check on Envato Customer Refund Policy here: https://themeforest.net/page/customer_refund_policy We won’t be able to process any request which does not belong to those needs. For more detail, you can please raise a refund request then wait for the process and management from the Envato team.Thank you
I have not bought the template but I need support with the following before the purchase.
1.- Another agency set up its template on the following website www.tuboacero.com, I have a virus in that template, can you help me remove it without affecting wordpress?
2.- Do you recommend that I start over to reinstall everything?
3.- Price of removing the virus?
4.- The template used by the www.tuboacero.com website belongs to you in themeforest, is it the one in this link? https://themeforest.net/item/structure-construction-wordpress-theme/10798442#
What other means of communication can I have with you before the purchase?
Hello, sorry for the late response. We were off for the holiday when you left this comment and I missed it when I got back to work. Here are the answers to your questions:
1. 3. We can’t help with the virus. You can update the theme and require/recommend plugins to the latest version, then contact the hosting to check server security.
2. If you want to reset your site, you can use this plugin https://wordpress.org/plugins/wp-reset/. However all data will be gone when you reset the site.
4. That’s right, www.tuboacero.com is using our theme Structure.
If you have any pre-purchase questions, feel free to leave them in our ThemeForest comment section. We check and respond to your comments everyday.
ok i proceed with the purchase thank you
I have been looking for the option to edit social media URLs on the footer. I cant seem to find the option. When I go to Widget area, the option is not available. Please where can I edit social media URLs displayed on the footer ?
Our hosting company wants everyone to update their PHP to 8.0, however when we do that the site crashes showing a critical error, and not able to access the admin dashboard. Do you have any suggestion about how to handle this? Has teh theme been updated to be compatible with PHP 8.0?
Hi
Please open a support request here https://thememove.ticksy.com/, then we will help you check it.
Thank you
Hello, I have a problem with the theme update. When I try to access the images of my library from the backend /wp-admin/upload.php I have no images that load even if I deactivate all the plugins. On the other hand, if I change the theme, I have the images that load. I have version 6.0.1 of WP and version 7.1.4 of the theme. Do you have an idea to solve this problem?
Hello, since your support has expired, please send an email to linhdo@insighs.is. We will help you check and fix the problem. Thank you.
Thank you.
You’re welcome 
Hello, your email does not exist. Here is the message I get : Address not found Your message did not reach linhdo@insighs.is because the domain insighs.is could not be found. Check it for typos or extraneous spaces, then try again.
Sorry my mistake, please try again with linhdo@insights.is
Hi , ca I have the layout effect like this website ? https://gogreenstorage.co.uk/ header transparent, sticky, then sliding effect from left an right on the rest of the page.for layout, left /right images then second column text/images, as in the website. 2nd , I seen lots of themes disappearing after few years. Where would I get support and updates , in case happen to yours after few years? Thank you
For the layout, you can edit in the settings or contact our support team to guide you how to customize your site. We have been working for nearly 10 years in the ThemeForest market, so no need to worry that we will disappear in the next few years. After your support expired, you can renew your support package of email us to get support.
Hello
I cant find anywhere how to customize woocommerce I cant find the customizer as you show on structure document I have update theme to the latest version
Hi, can you provide your site’s URL? If possible, please send the admin credentials to linhdo@insights.is – I’ll check it. Don’t forget to remind me about your account and the problem.
ok i have sent it thank you
How can I update the essential grid plugin that comes within the theme? I can´t edit my grid items anymore.
Hello, here’s how you can update the plugins
From the Dashboard, navigate to Plugins > Installed plugins > Locate the plugin you want to update > Hit Update, then wait till it’s done.
Regards.
Hello, I’m working with WP Bakery Page builder on my home page and I need to fix two columns to be same height. In any other theme I can check the option in the parent row settings for “Equal height” but this option is not displayed here. How can I achieve this ? Thanks in advance!
Hello Please open a support request here https://thememove.ticksy.com/ then we will guide you do it. Regards
I am missing the ‘WP Bakery pagebuilder’ option in the backend of WordPress. Any ideas?
Please download the package and install the plugin there.
I have.. but it doesnt show when i’m in the backend op a page
Please send an email to frank@thememove.com with your site’s admin credentials, I’ll check
thnx i will
I have a website that I built on this template. How can I translate the strings? For example https://msa-signage.ro/, on homepage I want to translate “All projects” to Romanian.”
Hello
You can use Loco Translate plugin to translate all the strings of the theme.
Regards
Hello which php version should be fine for this theme please ?
Hello
You can use PHP v7.4.x to make the theme work best.
Regards
Hello, I am going to buy the template but I need you to confirm the following, check this website www.tuboacero.com can you confirm that this template is? Structure
Yes, it’s true. This site is using Structure theme.
is it the same template? can I buy this template then?
Yas, it’s the same.
Hi! i have a problem after updating my wordpress to the latest version 5.8.2 and update my php to 7.2 version
the problem : - revolution slider plugin crash (if i activated the the web will be blank screen) -wp bakery not working so i can add new page or edit the existing page using visual composer.
any idea how to solve this problem
thanks for your fast respon i really appreciate.
Hello
Please send a login details to my email linhdo@insights.is then i will help you check it better.
Regards
I just ran your latest theme update and now the social icons in the header and menu highlight icon are no longer showing. Instead, I see blank boxes. How do I fix this?
Hi, can you provide your site’s URL? If possible, please send the admin credentials to frank@thememove.com – I’ll check it. Don’t forget to remind me about your account.
1) Where do we change the ‘Our Clients’ logos from?
2) How do i get the exact section of Our services as shown in the ‘Sensor connectivity’ theme landing page? We added the same section but it’s not showing that way
1. It’s Essential Grid: https://prnt.sc/1xc99ro
2. You just need to import demo to get this page and then check the settings there.
Where can we change the Brochures file from? They appear on the left side widget on multiple pages.
As soon as I change the text body of ‘Footer 1 – Widget Area’ the yellow line above the logo disappears and the About Us font color changes to blue.
