I am missing the ‘Customizer’ option in the backend of WordPress. Any ideas?
Please install this plugin to fix it if possible.
still missing the Customizer options… i am trying to edit the header and footer of the site
In this case, please open a support request at https://thememove.ticksy.com – we’ll check for you
Hi, good morning, I have installed the new version of the Structure template, after updating wordpress, php 7.4 and plugins, but unfortunately the main menu appeared under the foother and I can’t remove it. ( And also the top bar is vanished)
Furthermore, the icon for scrolling the page and for reading news on the home page has disappeared. Could you helpme to check how solve please. Thanks. Best regards -DF
Hi, please contact our support team at https://thememove.ticksy.com
hi, I did yesterday, but no one answers me
Hi, we were in our holiday, today we’re back, my team will reply to the ticket soon! Thanks for your patience.
How do we edit the page designs in Elementor?
Structure theme is built with WPBakery not Elementor.
1) Is WPBakery plugin compulsory to use this theme?
2) Are there all the pages readymade (services/projects/particular-project-page etc..) just the same as demo?
3) After importing the demo content will the website look just the same as Demo?
1. WPBakery is bundled with the theme, you don’t need to purchase to use it.
2 & 3. With our import process, you’ll get everything the same as our demo – except images because images are just for preview purpose, you should use your own images.
Hi, thanks for the prompt reply.
2 & 3 understood.
1. My question was if i disable/uninstall WPBakery plugin from admin then the theme will work or will it collapse?
You should use WPBakery because it’s required plugin.
As soon as I change the text body of ‘Footer 1 – Widget Area’ the yellow line above the logo disappears and the About Us font color changes to blue.
In this case, please contact our support team at https://thememove.ticksy.com
1) Where do we change the ‘Our Clients’ logos from?
2) How do i get the exact section of Our services as shown in the ‘Sensor connectivity’ theme landing page? We added the same section but it’s not showing that way
1. It’s Essential Grid: https://prnt.sc/1xc99ro
2. You just need to import demo to get this page and then check the settings there.
Where can we change the Brochures file from? They appear on the left side widget on multiple pages.
I just ran your latest theme update and now the social icons in the header and menu highlight icon are no longer showing. Instead, I see blank boxes. How do I fix this?
Hi, can you provide your site’s URL? If possible, please send the admin credentials to firstname.lastname@example.org – I’ll check it. Don’t forget to remind me about your account.
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