767 comments found.
Hello,
I just purchased and installed the kids life theme. The included says to install the DesignThemes Core Features Plugin as well as Responsive Styled Google Maps, ‘LayerSlider WP’ and ‘Revolution Slider. After the theme is installed there is no prompt to install these plugins. The plugins are also not in the downloaded package. How can I install these?
Hi.,
Thank you for contacting us.
Hope you installed all the plugins from your other comment.
Regards., DesignThemes Support.
Hi, I was just wondering if one could add more sociable options. I saw an older response here, but it seems that the steps changed since the last update.Thanks in advance.
Hi.,
Thank you for contacting us.
You can add more sociable options from Dashboard > Kidslife > General > Sociable. Please have a look.
Regards., DesignThemes Support.
Yeah, but I meant like add additional ones. Like I want to add Instagram and it is not listed in the available options. Thanks for the reply.
Hi.,
Yes! You can able to add. Kindly follow the process shown below:
1) Open the folder “Wp-content/themes/kidslife/images/sociable/ through FTP” and add an image for instagram. And keep the image name as “instagram.png”.
2) Add the hover image at “Wp-content/themes/kidslife/images/sociable/hover/ through FTP” and add an image for instagram. Keep the image name as “instagram.png”.
3) Open “Wp-content/lms/kidslife/style.css”, and add the line as shown in the attached screenshot.
4) That’s it. Now you’ll have the option of instagram in dashboard > Kidslife > General > Sociable.
https://www.dropbox.com/s/k8cr01tyjsfhveb/Add-Instagram_sociable.pngRegards., DesignThemes Support.
See, that’s where I get stuck on step 2. I don’t have an ../hover directory (see here http://i.imgur.com/Xz8wR0v.png) and in the style.css I don’t seem to find the lines above the ones that I should add.
Hi.,
Sorry for inconvenience. Open the folder “Wp-content/themes/kidslife/images/sociable/ through FTP” and add an image for
instagram. And keep the image name as “instagram.png”.
Add the below css in wp-folder / wp-content / plugins / designthemes-core-features / shortcodes / css / shortcodes.css
.dt-sc-social-icons li.instagram a, footer .footer-links .dt-sc-social-icons li.instagram:hover a
{background:#517fa4;}
Regards., DesignThemes Support.
Thank you that helped a lot, but only on the footer, but snooping around I found where the header styles were. Great theme!
Hi.,
Thanks
Let us know, if you find any issues in future..
Note: If you like our theme and support, please feel free to give us your best rating (5/5 stars)!!
Please visit this page to get a clear idea of rating a theme – http://themeforest.net/forums/thread/how-to-rate-a-file-template-download-it-now-/58963 . Hoping for a 5 star rating from your end 
Regards., DesignThemes Support.
Hi, I am receiving this msg for 13 times on the top of the dashboard Warning: DOMElement::setAttribute(): ID already defined in /home/xxxxxx/public_html/mydomain.com/xxxxxx/plugins/designthemes-core-features/page-builder/pagebuilder.php on line 191
any idea? Thanks
Hi.,
Thank you for contacting us.
Kindly, Ask your hosting team to install DOM in your server and then check the issue.
Regards., DesignThemes Support.
I don’t know what to do. How? Where? What? please explain I don’t know what I have to do after the DOM was installed.
Hi.,
Once DOM is installed in your server, just login to your dashboard and check the error still appears or not. Hope that is the issue in your site. So installing DOM should fix that issue.
Regards., DesignThemes Support.
Greetings,
I purchased the Kids Life Theme a while back and totally awesome is what it is. For the mobile version of the site I would like to replace the polka dot background with a custom image. While doing that for the non-mobile version is easy. I have not been able to find the css for the mobile version that controls the background. Can you please direct me to the appropriate place to change this. Thanks,
AB
Hi.,
Hope you had a great weekend 
Kindly find out the following css in style.css and replace with your image in background property.
header{width:100%; float:left; margin:0px; padding:0px; background:url(images/header_bg.png) repeat #FFFFFF; display:block; z-index:999999;}
Regards., DesignThemes Support.
Hi – I did change the image in the style.css as mentioned above and it only seems to work for the full version of the site. The mobile version still has the old image on it. Thoughts ?
Hi!.,
Please mail us your site credentials (WP & FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can check and have a clear look form our end. Then we’ll help you to get rid of it ASAP !!
Regards., DesignThemes Support.
I bought your theme and I’m interested in some of demo images. Could you please provide link where are demo images available? Thanks
Hi.,
Kindly, Check the text file for the image purchase links of kidslife theme.
https://www.dropbox.com/s/08m2jkjaxozayir/images.txt?dl=0Regards., DesignThemes Support.
Hi! Congrats, it’s a grat theme!
Could I change all the backgrounds in everything? I have a customer that needs a Safari inspired art and I wonder if I could do it for the different parts like the header, the footer… etc.
I guess the parallax sliders are 100% customizable, so I could play with my own artwork right?
Thanks a lot in advance!
Hi.,
Thank you for contacting us.
1) You can change all background images by customizing css code. We will guide you to achieve this.
2) We have used layer slider so you can easy to customize slider images and settings.
Regards., DesignThemes Support.
Hello My customer as asked if we can remove the word Contact Us on the page title…. is this possible? Thanks
Hi.,
Thank you for contacting us.
Go to Dashboard / Kidslife(Bpanel) / Integration / And enable custom css option and add following code inside the text area of custom css section.
CSS code:
.breadcrumb-section h1{display:none;}
Regards., DesignThemes Support.
Thank you their is just one thing. On the header you can display an email address and telephone number. I would like to know if I could display 2 email addresses and 2 telephone numbers if possible.?? Thanks
Please could you advise if this is possible? so instead of it showing just one email and number, can I have two please. email address Telephone number email address Telephone number
Hi.,
You can put a comma for the phone number and add another phone number to it. But adding 2 emails is not possible. There will be email link issues.
Regards., DesignThemes Support.
Thanks that would be no good – is their chance I could replace the links with an image that will show both my emails and numbers not bothered about linking them as they can use the contact form for that.
Hi.,
Please mail us your site credentials (WP & FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can check and have a clear look form our end. Then we’ll help you to get rid of it ASAP !!
Regards., DesignThemes Support.
When I first build the page and preview it works, but when I hit publish, this happens http://thewondergym.independentprint.com/dt_portfolios/2320/
Hi.,
Thank you for contacting us.
http://thewondergym.independentprint.com/dt_portfolios/2320/ – We have checked this page but we cant find any issues page loads fine. So Please send some screenshots of your issues.Regards., DesignThemes Support.
I am having a problem getting my portfolio to work. its just showing ” 404! The page you are looking for is Not Found!
Etiam sit amet orci eget eros faucibus tincidunt. Duis kalam stefen kajas in the enter leo. Sed fringilla mauris sit amet nibh. “
Hi.,
Thank you for contacting us.
1) Go to WP-Admin (Dashboard) -> Settings -> Permalinks
2) Set the permalink structure into “Default” and save changes.
3) Again change it as “Post Name” structure and update then.
Regards., DesignThemes Support.
Hi, I changed the header on this theme from the pokadots to a solid colour, but when i view the webpage on mobile, its still showing the pokadot banner, and the logo is large and skewed, if you can view on mobile abcchildcarecenters.com to see what I mean, How do I change both of these….
Thanks
Hi!.,
Please mail us your site credentials (WP & FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can check and have a clear look form our end. Then we’ll help you to get rid of it ASAP !!
Regards., DesignThemes Support.
Hi, how to I disable the “Select your style” tool from showing up on my site? http://www.growacademywv.com/
Hi.,
You can disable it from Dashboard > Kidslife > General > Others > Disable style picker > Yes > Save All. Please have a look.
Regards., DesignThemes Support.
Hi,
I have installed the kidslife theme and used the boxed layout. When I edit “full width section options”, the section displayed is not full width (stretched to the border of the box like the footer section) as shown on the live preview but constrained in a box. Does that have to do with my setting? Please help
Also, I installed BBPress forum plugin. There is an error
Call to undefined function bp_is_members_component() in /home3/bwdemo/public_html/eplayskool/home/wp-content/themes/kidslife/framework/utils.php on line 15
How can I resolve this?
I like to create the event page and when I click events, the following message appears:
“You have to install and activate the TheEventsCalendar plugin to use this module ..”
Does the event calender come with the theme or I need to install this plugin from somewhere? How do I install this plugin (if it comes together with the theme). It didn’t prompt to install this plugin. Please advise. Thanks!
Hi.,
1) Kindly, mail us your site credentials (WordPress & FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can check the full width issue.
2) Sorry, We have not tested our theme with an third plugins other than the plugins listed in the themeforest page. So we cannot guarantee for that plugin to work with our theme.
3) The events calendar does not comes with the theme. You need to install it separately. You can find it google.
Regards., DesignThemes Support.
Hi, great theme.
Is there anyway it can be set to auto update or one click update via WP control panel.
I’m need to download theme and re-upload into WP at the moment and would rather do this all from WP.
Many thanks in advance.
Hi.,
Thank you for contacting us.
Sorry our theme can be updated only manually. We do not have auto update method.
Regards., DesignThemes Support.
OK thanks for the feedback. Can you then tell me how I install the updated themes? When I try I get the message “location file already exists”. Please advise, thanks.
Hi.,
Thank you for contacting us.
Follow the below steps to update the theme.
i) Download the theme from themeforest page.
ii) If you have made any custom changes in the code, please take a backup of it.
iii) Overwrite the updated theme files to the older theme files. Update the custom change that you had already.
iv) go to wp-content/plugins/ through ftp
v) Remove the folder designthemes-core-features/ from wp-content/plugins/
vi) Then Login to Dashboard -> Appearance -> Install Plugins. Install the Designthemes Core Features plugin. Thats it. Now you are updated to the latest version.
Note: Just overwrite all the existing files if you get this message “location file already exists”
Regards., DesignThemes Support.
Having a problem uploading the dummy slider. I am getting this error message “Error: slider_export.txt does not exist!”
[UPDATE] FIGURED IT OUT. THANKS!
Hi!.,
Kindly, mail us your site credentials (WordPress & FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can check and have a clear look form our end. Then we’ll help you to get rid of it ASAP !!
Regards., DesignThemes Support.
Hi,
How can i control menu seperators through css? Main menu looks like: menu1 | menu 2 | menu 3 | menu 4…. How can i control vertical lines between single menu links?
Thanks
Hi.,
Find out these css in style.css and modify with your styles
#main-menu > ul.menu > li > a::after{content:""; background:-webkit-linear-gradient(bottom, #FFFFFF -100%, #f3f3f3 89%, #FFFFFF 100%); background:-o-linear-gradient(bottom, #FFFFFF -100%, #f3f3f3 89%, #FFFFFF 100%); background:-moz-linear-gradient(bottom, #FFFFFF -100%, #f3f3f3 89%, #FFFFFF 100%); background:-ms-linear-gradient(bottom, #FFFFFF -100%, #f3f3f3 89%, #FFFFFF 100%); background:linear-gradient(bottom, #FFFFFF -100%, #f3f3f3 89%, #FFFFFF 100%); background:#f5f5f5\9; width:2px; height:38px; float:left; position:absolute; top:0; right:0; bottom:0; margin:auto;}
Regards., DesignThemes Support.
Thank you. Worked like a charm. I have another problem: o category page, title of the current site (left to breadcrumbs) says Archive For Term: xxxx…How can i remove Archive for term? I only want to display category name.
Thank you
Hi.,
You can remove it from this file wp-content/themes/kidslife/framework/register_public.php line no: 1066
Regards., DesignThemes Support.
Firstly – it’s really nice theme – good job guys
theme needs small fixes.. translations missings in ‘dt_themes-default.po’- Page builders: tabs, ‘dt shrot code’ select button, all attributes like colors names etc…
- Widget areas names.
Some improvements have to be done:
1. Blog posts LIST page – images area loaded in fullsize, gallery type post loads all images in full size (try load 50-100 images per post) -> should be thumbs there and some limit (6 per post) to load page fast2. Page builder scroll to top, when click ‘Save’ - should stay in the same place.
3. Page builder saves data without clicking button save -> but does not save for website front-end page content (inconsistent data) – it’s confusing.
Some improvements would be nice to have:
4. Page builder should read pasted HTML (wordpress) code – actually, there are to copies of content (wordpress & page builder) – I can’t copy & paste code (I can create ‘sample layouts’ with page builder only).5. Page builder – it would be nice to have ‘back’/’rollBack’ button
6. Style Google Map: image in tooltip/box doesn’t shows.
Hi.,
Thank you for letting us know the issue and your valuable suggestions. We will consider it in future updates.
Regards., DesignThemes Support.
Hi, 1.- I can’t find where to enable the colors for the menu (Small boxes on the top of each page of a menu) I can’t figure out how to select the colors for each page link.
2.- I can’t find where to enable the colors for the Texts on widgets (Small scratches below each name of widget on footer) I can’t figure out how to select the colors for each name of widget on footer.
Hi.,
Kindly, Check the 2 attached screenshots for your 2 queries.
https://www.dropbox.com/s/gz4o2u5idgmslu3/widget_underline.png?dl=0 https://www.dropbox.com/s/cfg6omxy790s30i/css_classes.png?dl=0Regards., DesignThemes Support.
Now it’s working! Done! great support!
Hi.,
Thanks
Let us know, if you find any issues in future..
Regards., DesignThemes Support.
Hi there, how can I disable the “Select your style” on mobiles when visiting my site?
There is a spinning flower where the layout can be changed. I don’t need it.
Is there any instructions to remove that little flower?
Hi.,
You can disable it from Dashboard > KidsLife > General > Others > Disable Style Picker > Save Changes. Please have a look.
Now it’s working! Done! great support!
Hi.,
Thanks
Let us know, if you find any issues in future..
Note: If you like our theme and support, please feel free to give us your best rating (5/5 stars)!!
Please visit this page to get a clear idea of rating a theme – http://themeforest.net/forums/thread/how-to-rate-a-file-template-download-it-now-/58963 . Hoping for a 5 star rating from your end 
Regards., DesignThemes Support.
Hi there please help is required. On Automatic updates & Premium support for LayerSlider Purchase code it’s not valid. I am using the purchasecode within the theme. Then I can’t upgrade to newer version.
Hi.,
Your layerslider is already active. You can just ignore that message in your dashboard. Since the layerslider came along with the theme that message appears in your dashboard, you can get the layerslider slider files from us when there is an update. Kindly, Send us a message through the right bottom form located @ http://themeforest.net/user/designthemes so that we will send you the layerslider latest files.
I already sent the message.
Hi.,
Ok., We will send it to your mail.
Regards., DesignThemes Support.
Hi there, please some help is required to install demo for slider I am receiving this msg : Fatal error: Maximum execution time of 60 seconds exceeded in /xxxx/xxxx/xxxxxx/mydomain.com/wp-includes/class-wp-image-editor.php on line 419
Hi.,
Kindly, Ask your hosting team to increase the maximum execution time to 300 seconds and then try installing the demo slider.
Regards., DesignThemes Support.