21578 comments found.
Hi, I have a short pre-purchase question:
Is this theme in line with common EU law?
- Is it possible to run the theme without silently loading things from any external servers (i.e. google fonts, gravatar images, tracking tools, jquery, lightbox, etc.)?
- Is there any integration of facebook and twitter and is it possible to disable it completely (to have no silent server communication with those servers)?
- Are cookies used by this theme?
Thanks!
Hello,
> Is it possible to run the theme without silently loading things from any external servers (i.e. google fonts, gravatar images, tracking tools, jquery, lightbox, etc.)?
Yes. You can disable them.
> Is there any integration of facebook and twitter and is it possible to disable it completely (to have no silent server communication with those servers)?
There’s no “hard-wiring” between theme and social networks. You can decide whether to use “like” buttons.
> Are cookies used by this theme?
In 99.99% cases – no. 0.01% for people who set up very specific high-dpi image delivery. But please beware that there’s a good chance that different plugins or WordPress itself can use cookies.
How can i make a same effect with this site ?
http://the7.dream-demo.com/home/creative/1-creative/?dt_demo_skin=skin17%2Bleft%2BwideHi,
Please note that we can provide technical support only via our online help-desk: http://support.dream-theme.com (here in comments we can only answer some general and pre-purchase question). Submit a ticket there and we’ll get back to you ASAP.
Thanks!
When trying to update to the latest version, I get this error. Please help.
Error: Downloading upgrade package from the Envato API… Download failed. Could not retrieve a file handle for C:\Windows\TEMP/dt-the7.2_v.2.1.3.zipAWSAccessKeyIdAKIAJYG5ROGJ6X7Z3M6QExpires1432021566SignaturedfkFZJZ3t35AIMJ061uUNOg%2B8bI%3Dresponse-content-dispositionattachment%3B-filename%3Dthemeforest-5556590-the7-responsive-multipurpose-wordpress-theme-wordpress_theme.tmp
Hi,
Please note that we can provide technical support only via our online help-desk: http://support.dream-theme.com (here in comments we can only answer some general and pre-purchase question). Submit a ticket there and we’ll get back to you ASAP.
Thanks!
Hello. Pre-sales questions: how easy is it to modify the font used in navigation menu and <h…> tags? (I’d like to use Arvo font) Is it easy to set up custom css? Can we apply precise default colours specified in hex? (I have corporate colours that need to be matched.) Thanks
Hello,
No coding. This can be done via Theme Options.
Thanks for the prompt reply! Nice to know 
If I do want to hack any CSS is it straightforward?
If you are familiar with it – yes. Theme has a dedicated “Custom CSS” text area. If you want to dive into customization even deeper – The7 supports child themes and even comes with child theme dummy.
Excellent. So I assume I can simply edit the child theme. I think I will buy soon. Thanks
You are welcome!
Just bought. Thanks again.
Thank you for purchase!
Just wanted to drop a note saying thanks for the great theme. I purchased this over a year ago, started on a site, and got side tracked. Downloaded v2 last week and just setup a site. What a pleasure this theme is to work with!
You guys knocked this one out of the park!
Hi,
Thank you very much for feedback! Forwarding it to our dev team.
Hi, It’d be nice to order photos by menu order in the VC element Photos masonry & Grid. Any chance you can add to next update please.
Date, Title, Slug, Modified, ID, Random – but not the drag drop order that is available in the page template.
Would be great to have this one and only really useful order available. Thanks!
Hi,
Thanks for suggestion. Will discuss it with guys as soon as I back to office.
Hi I am looking for the path for the image (spinner image when the page loads I think its called beautiful loading. I just looking for r the image path
mysite.com/wp-content/themes/dt-the7/....
Any help would be appreciated
Hi,
That is not an image. That is fancy CSS animation
If you are familiar with CSS editing, you can use FireBug (FireFox plugin for web-developers) or Chrome web developers tools to define which style should be changed and where. Here’s an awesome screencast by WooThemes on how to use it: http://vimeo.com/20917974 .
Thank you I am familiar with using firebug but the animation doesn’t stay on the screen long enough to use firebug. What css file is the code in and what is the code used to render the animation?
Thank you
have a look .... http://www.6thsenseofstyle.com
Do i need to build it up manually now? thank you
Hi,
Please note that we can provide technical support only via our online help-desk: http://support.dream-theme.com (here in comments we can only answer some general and pre-purchase question). Submit a ticket there and we’ll get back to you ASAP.
Thanks!
While i was working on the slider, all my VC elements on the template below the slider have desiraped??
Hi,
Please note that we can provide technical support only via our online help-desk: http://support.dream-theme.com (here in comments we can only answer some general and pre-purchase question). Submit a ticket there and we’ll get back to you ASAP.
Thanks!
Hi where I can find the settings of the loader?
Hello,
Theme Options > General > Advanced. Setting is called “beautiful loading”.
I’d like to contribute with some italian translations, a few words you entered are not fitting the meaning.. eg. submit = invio instead of “sottometti” 
, clear = cancella not “pulisci”, and so on. Maybe it could be useful for other italian users… If you tell me where to send it I’ll collect a little list of corrections.
Hi,
Thank you very much!
Please contact me via PM: http://themeforest.net/user/Dream-Theme#contact Thanks!
hello,
Some how the visual editor isnt opening up while we are creating or editing pages. kindly help
Hi,
Please note that we can provide technical support only via our online help-desk: http://support.dream-theme.com (here in comments we can only answer some general and pre-purchase question). Submit a ticket there and we’ll get back to you ASAP.
Thanks!
Hi,
I’ve got a questions. After installed this theme and imported dummy – Compact Demo (recommended, images included), and all page menus became messy like this below:
How can I solve the problems? Thanks.
Hi,
Please note that we can provide technical support only via our online help-desk: http://support.dream-theme.com (here in comments we can only answer some general and pre-purchase question). Submit a ticket there and we’ll get back to you ASAP.
Thanks!
Hi,
I have a hosted video set as the background on one of my pages. Is it possible to disable auto play?
Thanks, Dermot
Hello,
No. But you can use video backgrounds from Ultimate Addons it has reacher features for video backgrounds.
How can I make the category/archive page have the blog list format instead of masonry by default?
Hello,
This is not possible at this moment, I’m afraid.
could you tell pls how can i add the dark overlay to the picture in rev slider?? Like here http://the7.dream-demo.com/home/creative/1-creative/
thank you
Hi,
That is not an overlay. Those are simply darkened photos 
v 2.1.3 Theme options have a problem?Suspension menu can not be displayed?There is also a most important, use the super high server memory?The new version is more to improve these problems?Thanks reply Online
Hello,
Sorry, I’m not sure I understood what you are talking about.
From all you said there was only an “issue” with memory usage by meta boxes on really big sites, but now it’s solved.
Hi. Love the theme. Some quirky things though..
On the one page microsite when the user clicks to go back up to the “home” screen, they aren’t taken to the complete top of the page.
Here is absolute top of page: http://danstgermain.net/wp
Here is where they are brought: http://danstgermain.net/wp/#danhome
which is cutting out the logo.
I had to HIDE the floating menu because on the latest version of Safari it was causing a multiplying menu effect from click backs that looked like this:
http://danstgermain.net/wp/dan_multi_menu.pngTHE MAIN ISSUE NOW though is the page not going back to the absolute top when they click to go home (or even click the bottom right floating arrow to return to the top of the site)
trying to launch this site by tomorrow (May 18)... help please!
nevermind about the anchor tag… I figured it out but using http://danstgermain.net/wp/# rather than http://danstgermain.net/wp/#danhome
BUT I STILL would like to know why the multiple menus happen in Safari 7.2 (unfortunately I have disabled the floating menu so you probably won’t be able to troubleshoot that off of my site…)
Hi,
Please note that we can provide technical support only via our online help-desk: http://support.dream-theme.com (here in comments we can only answer some general and pre-purchase question). Submit a ticket there and we’ll get back to you ASAP.
Thanks!
Hi, This theme has serious problems with Gravity Forms, The last versión doesn’t work. I have tried with an old version of Gravity forms also but the same problem.
You said that this theme is compatible with Gravity Forms so I expected you have tested at least the last version.
When I acive the gravity form plugin, the plugin’s Page doesn’t work anymore.
WP 4.2.2 GF 1.9.8
Please I need your help as soon as you can.
Thanks
Hi,
Please note that we can provide technical support only via our online help-desk: http://support.dream-theme.com (here in comments we can only answer some general and pre-purchase question). Submit a ticket there and we’ll get back to you ASAP.
Thanks!
Hi! Ar you looking into adding an option to use different combinations of headers & top bars for single pages, posts and microsites? I would like to have more customizable header & top bar options for using different phone numbers, call back buttons etc.
Hello,
It’s a bit complicated question. We’re getting back to it constantly, but implementing it will require lots of excess code therefore we have not decided on this feature yet.
