Discussion on The7 — Multi-Purpose Website Building Toolkit for WordPress

Dream-Theme

Dream-Theme supports this item

Supported

15100 comments found.

Feelsoo

Feelsoo Purchased

Hello, I updated the 7 and the white screen appears to me, the site is no longer visible and the login page of wp is completely white, with no warnings! What happen? You can help me? Thanks in advance

Hi,
Please, submit a request via our online help-desk http://support.dream-theme.com – we’ll get back to you ASAP and take a look what is wrong.
Thanks!

Hi, can I register the theme using the purchase code even when I am still making the site on localhost using XAMPP? Plugins can’t be accessed without registering first. Thank you!

Hello,
You can. But you must have an internet connection in order to access to our servers for plugins, updates and demo content.

I see..so its okay to register it first on localhost wordpress site and then migrate it on the live site via FTP?

Yes. As long as you are using dedicated license for each single website – you are fine. Disregarding where that site is currently located (on localhost, on live domain, on test domain, etc.)

bszakacs

bszakacs Purchased

Hi

Is it possible to retain the full height row on mobile too? Currently my “Full height rows” are falling back to normal height on mobile.

Hi,
Please, submit a request via our online help-desk http://support.dream-theme.com – our guys will get back to you ASAP and consult you about it.
Thanks!

jmairs

jmairs Purchased

Hello, I purchased and installed The 7.3, is the current version now 7 v6.6.1? I wanted to use the Envato Plugin to update the theme but it doesn’t give the option. I’m guessing that maybe The 7.3 version is too old to update that way to the latest version. Let me know if I am correct, thanks.

Hello,
That version of theme is very old – you will need to perform a manual update, I’m afraid :(

After updating to v.6.6.1 you will need to register the theme using your purchase code. This will unlock 1-click theme and plugins update; demo content, etc.

llibutti

llibutti Purchased

SITE CRASHED UPON UPDATE: Same issue (as the comment before mine) happened with me today. To get the site back up for my client, I did a restore from a backup.

Your theme states: PHP Version: 5.6.30 Current version is sufficient. However v.7.0.0 or greater is recommended to improve the performance.

Is the above statement true and TESTED? It doesn’t seem to be correct.

Upgrading my PHP is not an option with our hosting plan on Managed WordPress GoDaddy. I would need to migrate the site to a new hosting plan in order to update the PHP version.

Can you confirm this is a PHP issue vs a theme coding issue. The revslider update also crashed the site.

I’m asking these questions so I understand the issue before recommending to my client to upgrade and migrate to a new higher priced hosting plan.

Thank you for attention to this matter.

+ I’m a longtime fan of your theme framework and have successfully used it on many sites.

Previous comment from verified theme buyer: Feelsoo PURCHASED – comment about 13 hours ago Hello, I updated the 7 and the white screen appears to me, the site is no longer visible and the login page of wp is completely white, with no warnings! What happen? You can help me? Thanks in advance

Hi,
Please, submit a request via our online help-desk http://support.dream-theme.com – we’ll get back to you ASAP and take a look what is wrong.
Thanks!

Axisglobe

Axisglobe Purchased

i want to change slider how i can fix.

Hi,
Please, submit a request via our online help-desk http://support.dream-theme.com – our guys will get back to you ASAP and consult you about it.
Thanks!

PeteGeek

PeteGeek Purchased

Hi Dream Team

Is there anywhere in particular to submit suggestions for the theme?

I’d like to see icons for Apple iTunes store, Google Play and Windows Store added to the social icons in microwidgets. Or perhaps even a new microwidget to allow adding links to app downloads.

Thanks :)

Hi,
Thanks for feedback. Forwarded to our dev team.

rayalist

rayalist Purchased

Hi,

Love the theme.

I would like to replace the image in the Revolution Slider (for the Corporate version), but I can’t seem to change this. I think I looked everywhere and Google is not helping at this point. Can you help me please?

Thanks.

Hi,
Please, submit a request via our online help-desk http://support.dream-theme.com – our guys will get back to you ASAP and assist with it.
Thanks!

rayalist

rayalist Purchased

Thanks, submitted it to the support department.

jakublewy

jakublewy Purchased

Welcome, we have problem with rev slider on SQl and Microsoft server:

Warning: preg_replace(): Compilation failed: missing ) at offset 128 in …..l\wp-includes\translations.php on line 1483

We send ticket on support forum, best regards from Poland.

Hi,
Please, submit a request via our online help-desk http://support.dream-theme.com – we’ll get back to you ASAP and take a look what is wrong.
Thanks!

Oh, you’ve already have a ticket :) Thanks.

Hi! Where the AdSense code should be inserted to be ad displayed in the header above title? Thanks.

Hi,
Please, submit a request via our online help-desk http://support.dream-theme.com – our guys will get back to you ASAP and consult you about it.
Thanks!

I’m having problem with wpbakery, After editing any of the elements when I press “save changes” nothing happens , I tried disabling other plugins but still not working. Help !

Hi,
Please, submit a request via our online help-desk http://support.dream-theme.com – we’ll get back to you ASAP and take a look what is wrong.
Thanks!

I tried to do that and when check “I’ve read the articles suggested above” nothing happens , I have no space to put a text

No worries I think the problem is with a browser (chrome) it seem to work ok on Firefox.

zhulian1

zhulian1 Purchased

I just bought the 7 theme, it seems the ther 7 slider revolution is very hard to edit, i use the small shop template, the background image can not be changed.

and then I changed the beauty studio, in the beauty studio, i can not find where is the place to edit the slider revolution for my website.

Could you please tell how to edit the slider revolution in beauty studio template? and how to change the background image of the small store template?

Hi,
Please, submit a request via our online help-desk http://support.dream-theme.com – our guys will get back to you ASAP and consult you about it.
Thanks!

insoon17

insoon17 Purchased

Since the latest update my dt_default_button : all links are not working anymore check www.insoon.nl . I get a # and the link from the same page iam on. I use dt_default_button on all my pages so all my links are broken. I have figured out and rolled back and iam certain it happened when I updated the theme

Hi,
Please, submit a request via our online help-desk http://support.dream-theme.com – we’ll get back to you ASAP and take a look what is wrong.
Thanks!

Mahesh2018

Mahesh2018 Purchased

I am trying to change the logo (Header) and Dream-Theme — truly premium WordPress themes (footer).

I am unable to find its setting. Can you please guide me.

Thanks

Hello,
Theme Options > Branding. Uncheck the “give credits to Dream-Theme” box.

Mahesh2018

Mahesh2018 Purchased

Thanks. I got that after sending question to you.

Attention please ! Your DOMAIN Dream-Demo.com UNDER SALE 1 day remaining.

Here there are On Comments page 165..

“How do you set up the menu for a one page site as shown in your demos: http://demos.the7.dream-demo.com/main/home/one-page-website/01-one-page-website/#services or http://demos.the7.dream-demo.com/main/home/one-page-website/02-one-page-website/#serviceshttp://demos.the7.dream-demo.com/onepage/or . I tried using anchors but the selected item will not highlight in the menu when selected. “

While i was trying to solve my problem which’s Project pages Menu not goes to onepage (other means my landing page).. my menu includes ”/project/” link while i’m in a post on my page.. then never goes to landing page :/ could not understand to do from microsite link of help pages of you :(

Done it.. inner pages menu, has to be set as Primary.. :)

Good.Thanks for letting know!

The tooltip shortcode opens on mobile devices only after a double-click. Is there a way to change this?

Hi,
Not sure. Forwarded your feedback to our dev team. Thanks!

It seems in latest versions the setup of Logo for Floating Menu (Desktop) disappeared… So now Floating Menu should be without logo?

Hi,
Please, submit a request via our online help-desk http://support.dream-theme.com – we’ll get back to you ASAP and take a look what is wrong.
Thanks!

Hello guy I have a doubt please. So can I disable default sidebar?

Thank You!

Hi,
Yes, sure.

Please, submit a request via our online help-desk http://support.dream-theme.com – our guys will get back to you ASAP and consult you about it.
Thanks!

Hi please i have this message “We have noticed that you were using this purchase code on 12 website addresses….” i want to revoke the license in the others website, a friend stole my pdf and he is using my purchase code, how can i revoke the license o you can give me another an cancel that

Hi,

That is an informational message. It is designed to let people know how many times the purchase code was used on different website addresses and help them understand the Envato License.

You can simply dismiss that message. It will not show up until next de-registration/registration sequence.

a friend stole my pdf

In case your purchase code was compromised you need to get in touch with Envato, so they will terminate the old and issue a new code.

P.S. I wouldn’t call person “a friend” after that, though :)

Hi! It is no problem if for example install wp and theme on different URL (to prepare before I can switch main domain) and the change domain to the correct one? I can add licence to the test domain and then just change main domain?

by
by
by
by
by
by