20590 comments found.
Hi,
This is a great theme, but we have been trying to change the default project slug from “The7_project” to “project”, but we are not finding the information and are not getting a clear answer from the support.
Hi, can you send me version 6.6.13 of Slider Revolution? Wordfence is advising there is a critical problem with 6.6.12 and 6.6.13 is not yet available with The7 theme. I tried deactivating and deleting Slider Revolution plugin, but the same version (6.6.12) was reinstalled via The7-Plugins. Thanks
Hi, I’ve got several versions of the theme, but no support any more. There’s a security vulnerability in Revslider 6.6.12 – can you please update the theme with the latest version of Revslider 6.6.13 – I currently use Revslider on a couple of sites using this theme.
Thanks
I just want to ask a question please -
Is there any option to show sales % of sales products in your theme? I can’t find it.
With thanks, Tha Khin
does this theme support rtl ??
Hello!
Though The7 is not officially RTL compatible, many people are using it for their RTL sites.
Hello, how can i get “[vc_gmaps link=” for modal box ? please, I already paid 6 months of support and now I don’t have it anymore, I just need to know this, can you answer it by this means?
Hi!
There’s no such a thing as “expired support” at Dream-Theme: https://support.dream-theme.com/6-month-support-really/
Please go ahead and submit a ticket
Hello guys, After some updates from plugins my website looks like code now…Any ideas what happen??
Hi! Could you please make sure all required plugins are activated after the update.
Hello guys, After some updates from plugins, the templatera plugin asks me to buy visual composer. My website looks like code now. Isn’t it provided with Wpbakery and so on? Let me know because my file visualcomposer.js has disappeared. Let me know if there is a release today or if there any issue with licensing WPBAKERY because I saw they changed something. Thanks a lot for your cooperation. Gilles
Thanks already found
Hi, Can you help me how to show Portfolio tags on Portfolio post? I have tried many ways but can not.
Thanks
Hi!
Please, submit a request via our online help-desk https://support.dream-theme.com – our guys will get back to you ASAP and consult you about it.
Thanks!
HI, using the latest updated theme. Elementor, when disabling Elementor i can see Theme Options, When enabling Theme Options dissapears, clean install no other plugins installed apart from Pro Elements and CF7 (default theme plugins), any ideas?
Also how do i hide the top search bar, i am using the theme Logistics, Elementor, how do i hide the top search bar?
Hi!
Please note that we can provide support only via our online help-desk: https://support.dream-theme.com (here, in the comments, we can only answer some general and pre-purchase questions). Submit a ticket there, and we will get back to you ASAP.
Thanks!
Is there an update coming out for WPBakery as my backend has 6.10.0 and no updates but WPBakery is on 6.13. – 13.10.2022 – ver 6.10.0
Hello! We will deliver both Go Pricing and WPBakery updates during the next 24 hours.
Perfect thanks …
Hi! The update is already available under The7 -> Plugins.
Wordfence is reporting that The Plugin “Go Pricing – WordPress Responsive Pricing Tables” has a critical security vulnerability. Can you please release an update?
Hello! We will deliver the update as soon as possible.
Hi! The update is already available under The7 -> Plugins.
Thanks you for doing this so quickly.
Always welcome
Hello, I updated the theme to 11.7.0.1 today however there is no update for the included plugin “Go Pricing – WordPress Responsive Pricing Tables”. This plugin is reported to have a Vulnerability Severity: 7.1/10.0 in its version <= 3.3.19 The patched version is out and it is 3.4 When are you going to deploy the patched version for your customers?
Hello! We will deliver the update as soon as possible.
Hi! The update is already available under The7 -> Plugins.
Thank you guys!
There seems to be a bug however on two sites I have tried already. The plugin updates to 3.4. but then it reports the newest version available is 3.4.0. Pressing update again leads to the same results…
Hi!
Please, submit a request via our online help-desk https://support.dream-theme.com – we’ll get back to you ASAP and take a look what is wrong.
Thanks!
Download failed. The7 server http responce code is 403. Please don’t hesitate to contact our support. – This appears when I am trying to install Pre-built site no matter what I choose. Can you please clear me what I need to do? Thank you!
Hello!
Pardon, we don’t see your buyer’s badge.
Hello The7 Team, Yesterday I bought this theme to update my old theme. After updating the theme on my previous site my site is breaking. In this case, if I delete all files of the site from cPanel and upload the backup file again and give the license again, will there be any problem? I mean, can I use the same license more than once on the same site? Thank You
Hello!
Pardon, I don’t see your buyer’s badge. If you’ve purchased the theme from another account, please address to http://support.dream-theme.com/ and submit your Item Purchase Code there.
hello,
team we are using your theme for our website we wanted this demo of sliderrevolution to use with your theme can u help us with that :
https://www.sliderrevolution.com/templates/visual-art-forms-slider/since you already have access to premium version of sliderrevolution
Hello! I am afraid the premium content is available only for buyers who purchased Slider Revolution directly (( Sorry, this is an Envato rule.
I purchased your theme about 10 hours ago. Now, I’m trying to install your theme on my website. But installation is not successful yet and it show “the link you followed has expired”. Please!
Hi! Could you please try to follow this suggestion.
How do I remove “Buy now $39” buttom from the top menu? Please be specific. Thanks
Hello! You need to edit Elementor header template https://support.dream-theme.com/knowledgebase/how-to-edit-elementor-templates/
Subject: PLUS icon in mobile submenu
Hi,
I have purchased multiple The7 themes this far, but there’s one thing that’s bugging me, and all of my supports already expired.
I can see some of the same problem mentioned couple of times before, so it might come handy to display the public the solution for this?
When I create menu with submenu, an “plus” icon appears in mobile menu on the right.
How can I change the “plus” color and size?
Any help would be highly appreciated!
Best regards
Hi!
Please, submit a request via our online help-desk https://support.dream-theme.com – our guys will get back to you ASAP and assist with it.
Thanks!
Hi; I already have, and your colleague already solved this, thank you!
Glad to hear that!
Can you help me with Link on Clients image? Im using Elementor 7Creative Dark, on Clients sector, i want to add new clients and put a link on them. I know how to create a new client, but i dont know how to link a website to client image.
Hello! You need to open it in an ordinary editor and add a custom link https://imgsh.net/a/RXrNNEQ.png