359 comments found.
Contact Form 7 checkboxs and radio buttons do not work properly on both PC & mobile devices. Is this a known problem?
Thanks.
Hello, thanks for purchasing. Please open a ticket and state your case. Regards
Thanks, i’ve just submitted one.
nvm
Hello,
I have a problem: Mobile menu is not clickable. I have created a sidebar called “Mobile Side Menu” and in Appearence > Widgets used (BUILDME) custome menu, and also tried with Custom menu. But no result. The site is here: http://tinyurl.com/oxtawvx
Hello, thanks for purchasing. Kindly ask you to open a ticket and state your case along with admin credentials so we may check things in place. Regards
Hello,
Aware of the issue, re-uploaded updated theme as 1.3 version, and waiting in the queue yet, please check back sooner and update your theme again (simply replace style.css from newer theme)
Regards.
Just trying to setup the ‘Services’ section so it is the same as your demo.
I can’t get the pages to appear with the side menu like the demo? I have a test instal and have imported data and widgets etc but still the services pages have no side menu. Also can’t find any documentation on how to setup the services pages.
Please make sure you have choosen side menu via widgets section.
OK tyvm 
Hi there,
How can I get a tileable background for footer and header.
Hello, please open a ticket for this matter. Thank you.
Hi I need to edit Project listing (not create)?
where I can edit it
Thank you
Hello, thanks for contacting us. Not sure what you mean by edit. Project listing page feed from your posts. Please be more specific so I can guide you. Regards
You can simply edit category names via Portfolio > Categories. Thank you.
Thank You
Visual Composer and Master Slider need purchase code and license key to be updated … where can I find the license key?
Hello,
Since you get your plugins bundled, you have no license key for auto update. We are following plugin updates and releasing newer version of our themes. And, BuildMe 1.3 must have latest version of the plugins already, please check.
Kind regards.
hi i interest to buy. do you offer free themes intallation?
Hello,
Sure, we are installing dummy data for all the customer who requests.
Kind regards.
hello, i have bought the themes and submit support ticket. please checked.
Thanks for purchasing. Sure thing we’ll do. Regards
I want to buy this theme, but I don’t like the scroll effect. Is it possible to be removed ? Thanks!
Hello, thanks for contacting us. Not sure what you mean by scrollling effect. Please be more specific so i can guide you. Regards
I wonder if is to filter the image gallery … or if you have any plugin that comes with the theme that offers this possibilidade.Porque by I realized just have to filter the projects … would like to filter for only the images . I hope you understand me .
Hello, thanks for purchasing. Basically I can advise you to use Essential Grid which gives many ability for galleries and grid based showcases. Help documentation can be found in plugins folder. Regards
the CONTENT XML FILE NO LOADING TIME DOES NOT COME TO COMPLETE INSTALLATION OF STATEMENT …
Hello,
Probably your system specs are not qualified, please see http://doc.freevision.me/buildme/knowledge-base/recommended-hosting-configuration-for-buildme-theme/
Try to submit a ticket on http://freevision.ticksy.com for further help.
Kind regards.
I understand , I verificar.Thanks Another question is ready translation language to Portuguese Brazil ? Thank you for support
Hello,
If you want a multilingual site, you can use WPML plugin. And, if you just want to translate, you can use translation files which located under “lang” folder of the theme and “ozy-buildme-essentials” plugin folder.
Regards.
Great work! I see there is an update today to BuildMe theme, can you list the changes? Thank you, freevision, for a such perfect design
Hello,
Updated Visual Composer and Master Slider plugins, and then added new options to enable / disable bread crumbs globally (Theme Options > Layout > Header), then lastly fixed a CSS issue with 3rd level dropdown menu items.
Regards.
Thank You!
You’re most welcome
Hello,
Does the theme have any shortcodes?
Thanks
Hello, thanks for contacting us. As we presented on our profile page all shortcodes available on visual composer and additionally we have included many tailor made shortcodes as well. Regards
Thanks,
Do you have a list of your tailor made shortcodes?
Regards,
Sure thing but we already demonstrated many pages created with all shortcodes. You can directly see them in action. Please go ahead and check out every page we have presented. Regards
Ok, no problem. Just a few more questions: 1. I noticed a client asking this: “With the sticky menu is there any way I can just have the menu sticky and not the whole header and menu?” I have the same question, I mean, is it possible to have only the menu bar visible in sticky header (+logo) hiding what is above that. This would be decisive because I also think that having both hides to much of the pages content. 2. Is mega menu available? 3. Is there some kind of “related products” shortcode that can display products on specific pages based on the chosen category? Thank you
Hello,
1- Requires customization. No such built-in feature.
2- We aimed to keep it simple therefore not included mega menu. For sure you can use one of those popular plugins for this matter.
3- There are also specific shopping add-ons which you can find on codecanyon.net
Regards
thank you
What are the short codes for tooltips? I need to ad a text tooltip opening an image. Thanks
any suggestion for self hosted videos?
Hello, thanks for purchasing. Currently no built-in tooltip shortcode. You may wanna use add-on for visual composer. There are a few useful add-on plugins around.
- You can add self-hosted video using ROW settings on visual composer. Please open a ticket for further help requests. Regards
Hi there,
With the sticky menu is there any way I can just have the menu sticky and not the whole header and menu?
Hello, thanks for contacting us. For sure that’s possible to do but we don’t provide such customization service. Apologize for that.
OK no probs.. just that the sticky menu now takes up a lot of space when scrolling and hides much content 
Maybe you should submit a ticket and let us see your issue, to just ensure we are not getting anything wrong.
One more note related to timeline – a question, actually. Why are links not allowed in the text area? If a link is added, it wipes out all of the text in the timeline element. Just the title remains… any reason for this? Thanks, and btw, this is still my favorite all-time theme! More than a theme, it is a work of art.
Hello, thanks for valuable feedback. In fact we disabled that function. Please open a ticket for us regarding this matter lemme see what I can do for you. Regards
Very kind of you – will do, thanks, freevision!
Thank you for the fast service and work on this. The edits worked perfectly! Many thanks!
I’m having problems importing the dammy … does not load every page , and this error with the following projects page loaded template -full width.Há traducao to the subject of en ?
Hello,
Please open a ticket on http://freevision.ticksy.com and share more details, so we can try to install your dummy data for you.
Kind regards.
Hi, I found a problem with the theme. If I open the “WooCommerce Product Category Page” with empty product at the category – page don’t load correctly.
i.e: if you add a product category (for example: Drill Rigs) but this category still empty. Then try to load the category page (http://mywebsite.com/product-category/drill-rigs/).
I want to this page (the page with empty product) displaying a “No Product Available” instead of messy interface.
Can you fix this issue?
Regards, Mahesa
Hello Mahesa, thanks for purchasing. Could you please open a ticket and state your case more clearly. Best Regards
Hellow, How can I create a tiled background for the theme? Thanks
Hello,
Do you mean, do you want to tile background image for your page? If so, there must be options under Page Options section (for each page), look for Background Options sub section.
If you stuck, you can always send a ticket on http://freevision.ticksy.com and share more details.
Kind regards.
In the model site on the menu has request rate … how do I set up this section as model ?
Hello, thanks for purchasing. Please read : http://doc.freevision.me/buildme/knowledge-base/request-a-rate-form/
You can keep searching for your answers on our live knowledge base. Regards
I thought it was included in the installation of the forms ready theme as the sample …
Hello,
We are using custom fields to store that data, and WordPress Exporter/Importer can’t handle it.
Kind regards.
Please email which to contact them about it ?
Hello, sorry I didn’t what you mean. Please be more specific. Thank you.
e-mail de contacto support
You can use this ; http://freevision.ticksy.com/
Regards.
Hello,
Is it possible to use the Frontend Visual Composer on a page as it doesn’t seem to take me to that. Always to the backend.
Hello,
When Frontend Mode used you may face with possible Meta Data losses, so we have deactivated that mode. If you like it try, please submit a ticket and let me activate it for you, by accessing your wp-admin panel.
Regards.
