767 comments found.
Hi – loving the theme, how can I change the permalink for the portfolio items from …/dt-portfolios/... to …/custom-permalink/... ?
Hi.,
Thank you for contacting us.
To change dt_portfolios slugname
i) Please get into your theme directory at wp-folder -> wp-content -> plugins -> designthemes-core-features -> custom-post-types -> dt-portfolio-post-type.php” and find Line.No: 97(approx).
Then replace the code ”’rewrite’ => true” thereby with the following one as shown below, rewrite’ => array( ‘slug’ => ‘yourslugnamehere’ ).
ii) Now go to Dashboard -> Settings -> Permalinks -> Click Save Changes twice. This is to flush the permalinks.
Regards., DesignThemes Support.
Excellent, thanks for the solution 
Hi.,
Thanks
Let us know, if you find any issues in future..
Note: If you like our theme and support, please feel free to give us your best rating (5/5 stars)!!
Please visit this page to get a clear idea of rating a theme – http://themeforest.net/forums/thread/how-to-rate-a-file-template-download-it-now-/58963 . Hoping for a 5 star rating from your end 
Regards., DesignThemes Support.
Beatiful theme, only one thing. I found an error non: kidslife/framework/register_widget_areas.php line 27 if i comment this line work correctly.
Hi, Jacopo
Hi!.,
Please mail us your site credentials (WP & FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can check and have a clear look form our end. Then we’ll help you to get rid of it ASAP !!
Regards., DesignThemes Support.
data-gal="prettyPhoto"
It would be great if this could be added to the theme. The proposed solution of using a portfolio doesn’t always work.
Hi.,
We have used “prettyPhoto” js to portfolio section. Please send your queries with some screenshots.
Regards., DesignThemes Support.
Hello i just install the template but when i create menu with sub menu item. On the theme is doesnt show the sub item only the main menu button Do you help me? thanks
and the other bug is menu is not sticky when is enable. when i delete dummy data and create new menu is not with color. Drop down menu doesnt work please help me or i want my money back this is the worst theme what i buy thanks
Hi.,
Kindly, mail us your site credentials (WordPress & FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can check and have a clear look form our end. Then we’ll help you to get rid of it ASAP!!
Regards., DesignThemes Support.
Hello thank for your reply. I resolved problem with scrolling and dropdown menu. I uninstall the performance plugin from W3 and is working. But what i dont know how to add color for main menu. And sorry for my previos angry comments but i have this morning deadline. thanks
Hi!
Kindly, refer the attached screenshot that will help you get a clear view.
https://www.dropbox.com/s/ryh79i4gq1jezjx/menu-color.png?dl=0Regards., DesignThemes Support.
thanks but i dont have this option here look: https://www.dropbox.com/s/f734356iawpqozu/Sn%C3%ADmka%20obrazovky%202015-06-04%20o%C2%A013.51.19.png?dl=0
I have the wordpress version 4.2.2
Hi.,
You have to check “CSS Classes”option from Screen option . If you find any difficulties, Let us know your Wordpress details. We will fix it for you.
Regards., DesignThemes Support.
Yes i undrstand but i have not “CSS CLASSES” in menu option i have wordpress 4.2.2. or write what else you need? or maybe i send you login to my site
Hi.,
After logged into your site, blank page displayed.
Regards., DesignThemes Support.
i send you new login its ok? or how blank page? i see it normally admi
try now
Hi.,
1) Sticky menu works fine – Refer : https://www.dropbox.com/s/rdvxxjp7tl301oi/sticky-menu.png?dl=0
2) You have add menu color – Refer : https://www.dropbox.com/s/r7xsd8sp8ay730y/menu-color-add.png?dl=0
and also visit your site menu. We have added menu color – http://jolly.jollyphonics.sk/
Regards., DesignThemes Support.
Hi,
Trying to use the icon boxes as they are on your homepage live preview. I can get two columns…but, how do I get just the icon and the title to appear (No need to any additional verbiage between icons/titles?
Thanks!
Hi.,
Thank you for contacting us.
You mean the description that is shown below the title? Or something else that you are referring.
Regards., DesignThemes Support.
yes. Just the description. When I just delete it…it makes the columns all crazy. Is there something that I need to put in that space?
Hi.,
Just add this css code in Dashboard > Kidslife > Integration > Custom Css.
.dt-sc-ico-content p { display: none; }
Regards., DesignThemes Support.
Hi.,
Thank you for letting us know. We will fix it ASAP.
Regards., DesignThemes Support.
Moving this site to my clients site has been a nightmare. None of the duplicator plugins work with this theme. Works on all my other sites except this one. I also am trying to upload my slider and I keep getting a 404 error. Very disappointed. How do I fix this? Thanks.
Hi.,
1) Sorry, we have not tested our theme with an third plugins other than the plugins listed in the themeforest page. So we cannot guarantee for that plugin to work with our theme. Please contact the plugin support team.
2) What is the slider that you are trying to upload?
Regards., DesignThemes Support.
My mobile logo still says kids life?
Hi.,
Thank you for contacting us.
Update the Retina logo from Buddha panel > General > Retina Logo, so that the mobile layout shows the retina logo.
Regards., DesignThemes Support.
Got it! Last question I swear, how do I change the bullet points / flowers on the drop down menus?
Hi,
Congrats on really great looking theme!
It’s a pre-sale question. I’m really interested in buying your theme, but can you tell me is it possible to use all the shortcodes on portfolio pages? I want to build services pages based on portfolio, because I really love the way you show portfolio on homepage and I need to use filter for my services. But I need more complex layout on portfolio pages than you show in your demo version. So, is it possible to build more columns on portfolio pages, use some shortcodes, like accordions, testimonials, tabs etc. ? I’m not very keen on having such a big image also on portfolio page.
Thanks in advance for your help!
Hi.,
Thank you for contacting us.
Yes, This is possible. In portfolio template page you can use shortcodes.
Regards., DesignThemes Support.
Thanks very much for your reply!
I’ll buy your theme for sure 
Hi.,
Thanks 
Looking forward your purchase happily 
Regards., DesignThemes Support.
How do I add instagram to the social icons at the top, there isn’t a choice for it. Thanks.
Hi.,
Thank you for contacting us.
Yes! You can able to add. Kindly follow the process shown below:
1) Open the folder “Wp-content/themes/kidslife/images/sociable/ through FTP” and add an image for instagram. And keep the image name as “instagram.png”.
2) Add the hover image at “Wp-content/themes/kidslife/images/sociable/hover/ through FTP” and add an image for instagram. Keep the image name as “instagram.png”.
3) Open “Wp-content/lms/kidslife/style.css”, and add the line as shown in the attached screenshot.
4) That’s it. Now you’ll have the option of instagram in dashboard > Kidslife > General > Sociable. https://www.dropbox.com/s/k8cr01tyjsfhveb/Add-Instagram_sociable.pngRegards., DesignThemes Support.
Thank you, although now i am having a problem with the mobile portion of the theme. all the images are in the wrong places, and is all jumbled. I was just about to push the site live until I noticed.
Please take a look on your actual phone, because using the browser to resize doesn’t show the same site. http://thewondergym.independentprint.com
Hi.,
Just remove the below css code from the file wp-content/themes/dt-kidslife/style.css line no: 866 approx.
#main-menu ul li.menu-item-simple-parent ul:before, .megamenu-child-container:before{content:""; background:url(images/splitter.jpg) center bottom repeat-x #FFF; position:absolute; bottom:0px; height:3px; width:100%; left:0px; border-radius:0px 0px 5px 5px; -webkit-border-radius:0px 0px 5px 5px; -moz-border-radius:0px 0px 5px 5px; background-size:270px 3px;}
Regards., DesignThemes Support.
I can’t get the LayerSlider 5 responsive demo slider, I can’t download using the option in the LayerSlider option to download.
Could you provide a zip file including this demo?
Thanks
Hi.,
Here is the import file.
https://www.dropbox.com/s/ynaotvrovbu35g3/LayerSlider_Export_2015-05-28_at_07.29.08.zip?dl=0Regards., DesignThemes Support.
Hello I can’t change the colour above the menu?
Hi.,
Thank you for contacting us.
Kindly, refer the attached screenshot that will help you get a clear view.
https://www.dropbox.com/s/uqb16pk3vmu5t00/dt_css_classes.png?dl=0Regards., DesignThemes Support.
THANKS!!! Amazing fast support!
Hi.,
Thank you.
Let us know, if you find any issues in future.
Note: If you like our theme and support, please feel free to give us your best rating (5/5 stars)!!
Please visit this page to get a clear idea of rating a theme – http://themeforest.net/forums/thread/how-to-rate-a-file-template-download-it-now-/58963 . Hoping for a 5 star rating from your end 
Regards., DesignThemes Support.
Hello!
We have the same problem with the logo on smartphones, we read your answer above to wikiwebstudio and it does not work. We use GIMP, we used, let us say, the 200×300 for the retina and then we scaled down to 100×150 and we have the same result when using the 200×300 as defined for retina through your Buddha control panel!!!.
Is it really just doubling the size or it has to do with something else that we have to take into consideration that we are not aware of? Like the PPI (pixels per inch) density?
Waiting to hear from you.
Sincerely,
Mari Rentzepi
Hi.,
Just doubling the image size is enough for the retina image. Let us know ftp and admin.
Regards., DesignThemes Support.
Hello, We just send you to your personal e-mail the info admin and ftp will follow. Sincerely,
Mari Rentzepi
Hi.,
We didn’t receive any FTP and admin details. Please send it along with domain name.
Regards., DesignThemes Support.
Hi!
This time we sent the info to designthemes let us know if you have any problems. In case you did not receive it again send us to our e-mail account to which e-mail account you would like us to communicate this info.
Sincerely,
Mari Rentzepi
Hi.,
Thank you for contacting us.
The retina logo issue has been fixed. Please have a look.
Regards., DesignThemes Support.
Hello!!!
We thank you for your time, cooperation, support and above all your understanding. This issue, I guess, has been solved permanently or in case we change the size of the retina logo, making it a bit smaller and of course the size of the regular logo if it has to, this problem will rise again?
We ask this question because we think of making it a bit smaller so according to Google’s Page Speed Insight and conforming to rule “Prioritize visible content” we might want to have the Title of the page displayed even on a 4.5” smartphone display.
Waiting to hear from you on this one!
Again we thank you for your support!!!
Sincerely,
Mari Rentzepi
Hi.,
The fix we have done is permanent. If you change the logo again with a different size, the retina logo should be exactly double the size of normal logo, so there will be no issues.
Regards., DesignThemes Support.
??! we thank you for your prompt reply!!!
Hi.,
Thanks
Let us know, if you find any issues in future.
Note: If you like our theme and support, please feel free to give us your best rating (5/5 stars)!!
Please visit this page to get a clear idea of rating a theme – http://themeforest.net/forums/thread/how-to-rate-a-file-template-download-it-now-/58963 . Hoping for a 5 star rating from your end 
Regards., DesignThemes Support.
Hello ! we think that the theme is very nice , thank you! We want to use a Google font that is not listed DENK ONE
Where we must insert code to display the font list in theme option ?
import url ( http://fonts.googleapis.com/css?family=Denk+One ) ;
Hi.,
Thank you for contacting us.
You need to add it in the file wp-content/themes/kidslife/framework/google_fonts.php
Regards., DesignThemes Support.
Hi,
Im still having issue with the logo size on the mobile version of my website www.abcchildcarecenters.com
Its large and skewed, how do I fix this?
Hi.,
Thank you for contacting us.
It seems that you have used same logo for desktop and Mobile. You need to upload the retina logo, double the size of desktop logo. That is if you are using normal logo size as 100×150, then the retina logo size should be 200×300, so as to fix the issue.
Regards., DesignThemes Support.
Dear Sirs,
We would like to ask you the following:
1) Does your theme allow a child theme, so that whatever changes we make (CSS or adding functions in the functions.php or whatever allowed) are not affected by the updates of your theme or all the changes are done through your control panel fields and one has to make sure to take a backup from you backup screens in your control panel?
While waiting to hear from you, we would like to thank you in advance for your time, cooperation and understanding.
Sincerely,
Mari Rentzepi
Hi.,
Thank you for contacting us.
1) Yes our theme allows child theme compatibility from which you can add the css and functions in the php file.
2) During the time of update, the settings that you have made in the buddha panel will not be erased. Just for safety purpose we have that option to take backup of it.
Regards., DesignThemes Support.
Hello!
We thank you for your prompt answer!
2) Is clear!!!
1) What do you mean by adding css and functions in the php file? What we know is that there is a certain way to create a child theme and that involves a sub-directory under WP’s /wp-content/themes path where one need to create a style.css file and indicate that it is a child theme of some other theme and the functions.php. From there one one can add other php files too. So, is there a different way or you meant what I describe here?
Also, if one needs to change the “Signup” word or/and the “Hit Here!” word in the corresponding “buttons” of e-mail subscription or/and Search field to his/her language, I assume that this is possible only by using WMPL, right or let us say more proper if the site supports more than one languages?
Waiting to hear from you.
Sincerely,
Mari Rentzepi
Hi.,
Yes, That is what we are trying to explain it to you. Also our theme supports WPML plugin and installing that you can translate all the contents in our theme.
Regards., DesignThemes Support.
??!
Thank you for your prompt reply.
Sincerely,
Mari Rentzepi
Hi.,
Thanks
Let us know, if you find any issues in future..
Regards., DesignThemes Support.
OK! we will!!!
Thank you for your response. Where is the style.css file located? I would like to replace the small header logo with a full width graphic like a banner. How can I do this? Also is there any way to make the header a revolution or layer slider?
Thank you
Hi.,
1) style.css located in – wp-content / themes/ theme-directory / style.css
2) Logo is appearing now as image, if you need to include graphic or whatever you like instead, it will make some design changes and includes customization work.
3) It is not possible to make the header a revolution or layer slider
Regards., DesignThemes Support.
Hello,
Nice theme but I expected a simpler process installing the demo content. However, the footer area is unlike the demo, how can I include the stylish line after the titles and the code for the contact area too.
thanks
Hi.,
Kindly, refer the attached screenshot that will help you get a clear view.
https://www.dropbox.com/s/4o8ibv9tkwwmvjx/dt_footer.png?dl=0Regards., DesignThemes Support.
Hi Designthemes, Do you know How do I change the “Capitalized Case” for every sentence?
Hi.,
Enter the text as per your need, it automatically presents according to the input. Capitalize text transform is specified for the following in style.css from theme directory.
Widget title:
h3.widgettitle{font-size:22px; padding-bottom:10px; margin-bottom:25px; text-transform:capitalize;}
Fullwidth Section h2 tag
.fullwidth-section h2{text-transform:capitalize;}
breadcrumb Section h1 tag
.breadcrumb-section h1{float:left; color:#FFFFFF; text-transform:capitalize; margin-bottom:0px; line-height:normal;}
Regards., DesignThemes Support.
Hi,
Ignore my last question. How do I change the header background? On the sample page the header background is polka dots. how doi remove this?
Hi.,
Thank you for contacting us.
You can remove it from the file style.css in the following css. Please have a look.
header { width: 100%; float: left; margin: 0px; padding: 0px; background: url(images/header_bg.png) repeat #FFFFFF; display: block; z-index: 999999; }
Regards., DesignThemes Support.