823 comments found.
When is v2.0 coming out? Didnt you tell one of your customer it should be out 2 days ago.
Hey – quick check in. Is this not compatible with IE10? It’s not listed within the Compatible Browsers. Thanks!
Hello,
Our theme still working with old browsers but some effect will not work well.
Hi there – great theme! I cannot update the theme anywhere in the WordPress dashboard or within Appearance->Themes. Currently on version 1.3. Please let me know how to update the theme. Thanks!
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Thanks so much!
http://support.thememove.com/support/signupJust reviewing a few of the demo layouts. On the Homepage 06 layout (fullscreen) the navigation/menu doesn’t stick to the bottom of the screen. Users have to scroll to see it. Is this intentional?
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Thanks so much!
http://support.thememove.com/support/signupHow do I remove the map feature on the contact page? www.homesaversbayarea.com
Thank You
Please kindly signup submit your question as a ticket on our secure Help Desk so that our dedicated support team can further assist you.
Thanks so much!
http://support.thememove.com/support/signupWhen will you release a 2.0 version?
Hi! we will release Structure version 2.0 in tomorrow! Thanks!
Still waiting for the new release. May i please know what time the new version will be released?
Can you update the visual composer? The version with the theme is 4.2.2 and the latest VC is 4.5.2, and it shows up in the dashboard as an update available, but we cannot update from there. Until you roll out the update, can you send the updated VC zip? Thank you
Please kindly signup submit your question as a ticket on our secure Help Desk so that our dedicated support team can further assist you.
Thanks so much!
http://support.thememove.com/support/signupsir i have changed “Apple Touch Icon” and upload a new one but the design is not changing in the header of website : ( !! what should i do now?
Hello, apple touch icon is only for apple device, to change favicon, please follow this image http://awesomescreenshot.com/0f84xknwb5
how do i install the new home page?
also there is a problem with my footer after the last update , scroll to bottom of page past stove suppliers section and you will see just blank space..http://stonemountain-masonry.com/
-thanks
never mind all is fixed and i found out how to install the new homepage,
how ever i do not know why it is on every update i loose my work, i am using the child theme, any idea’s why this is happening?
thanks- Anthony
when i bought the theme you setup my services pages to look exactly like your demo , since updating everything is set back to default
http://structure.thememove.com/01/services/building-renovation/
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Thanks so much!
http://support.thememove.com/support/signupHey – This is an awesome theme, but I have one important pre-sale question.
I looked at your demos on a smart phone and I don’t understand why you would cut out the phone number and email address and only display the social media icons. Can this be changed? For mobile, phone number and email address are important to see at the top.
Thank you!
Hello,
You can total control it, it only css bootstrap class
sir how to add direction option to google maps (present in contact page ) ? so that customers are able to get the directions from any place? my client brought this theme.so i don’t have the purchase code. i am a designer. it will be great if you can help me here. Hope you will. THANKS
Hello,
I’m sorry but this function not available in the theme, maybe you can try a plugin have this function for alternative
can you suggest any plugins please?
Hey! wondering if there is an alternative layout for the projects detail page? My client only has shitty small thumbnails, so can’t have that huge featured image and gallery at top. Just want image on one side, details on other. Thoughts?
Hello,
We can build a custom template to match with your request after you buy our theme
Hello, I am trying to link buttons on my home page through the visual composer and cannot get them to work for some reason. Can you help me with this problem?
Website: www.homesaversbayarea.com
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Thanks so much!
http://support.thememove.com/support/signupCan you reply to my ticket #191. You said developer is working on fixing my issues.
Been many days already.
Thanks
Hi Alex,
I’m so sorry about the delay, last week our developer is busy for next update, they will fix your problem today
Hi, we had downloaded the last version but in the zip file are missed the plugin updates (Revolution, Essential Grid), any solutions? Thank you.
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Thanks so much!
http://support.thememove.com/support/signupI have installed the latest update but visual composer is still warning me about the update: its says:
Installed version is 4.4.2 Minimum required version: 4.5.1 Available version: 4.5.1
But when i click update it says “Update pacakge not available”?
Please what do i need to do with this?
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Thanks so much!
http://support.thememove.com/support/signupA pre-sale question
Can I easily edit “portfolio” slug in the URL?
Yes, we can help you to do it
hi, i install the last theme version, but when i try to enable the plugin “ThemeMove Core”, show server error “Internal Server Error”.
now disable “ThemeMove Core” but if i try to access to theme options show “Internal Server Error” too.
help me.
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Thanks so much!
http://support.thememove.com/support/signupHow do we get documentation for the included plugins? Like the essential grid plugin page on here says it comes with extensive documentation, and since you licensed it, surely you have access to the documentation? Please let me know for essential grid and revslider.
Thanks
BTW… I hope you took my message seriously about improving your own documentation to go beyond the basic install and stuff. Your customers will be happier for it, and you’ll have much less people asking basic questions here.
sir how to add direction option to google maps (present in contact page ) ? so that customers are able to get the directions from any place? THANKS
Please kindly signup submit your question as a ticket on our secure Help Desk so that our dedicated support team can further assist you.
Thanks so much!
http://support.thememove.com/support/signupsir my client brought this theme.so i don’t have the purchase code. i am a designer. it will be great if you can help me here. Hope you will. THANKS