Discussion on Avada | Website Builder For WordPress & eCommerce

Discussion on Avada | Website Builder For WordPress & eCommerce

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Do you have any demos for avada working with the sensei plugin? I was curious how that would look. Also, if we have a multisite would we be able to install this theme on all sites.

Hello!

Currently we do not have one, and do not add extra design style. We are however planning this in the future and will work with Woo on it. For now, it will work but will be their basic styling. We will however support any issue that arises to ensure the plugin works with Avada.

Thanks!

Very very professional! Top Theme!

Thank you :)

I’m having trouble disabling the sliding bar and editing the contents using widgets. I have tried going into theme options and making the changes, but they do not take effect.

Hello!

You can disable the sliding bar in theme options > sliding bar. Then if you want to add content to it, you go to the widget section of your admin and look for the “Sliding Bar Widget Areas”, there can be 1-6 columns i it.

If the changes you are making are not showing live on your site, then it has to be cache of some kind.

First check theme options > advacned at the bottom to see if the LESS Compiler is turned on. If it is, turn it off to see if that makes your changes live. If it does not, please turn off any cache plugin you have on, and also clear your browser cache.

If the issue persists, please signup at our support center and submit a new ticket. Include all the details about the issue, your site URL and version of Avada. For faster service, please include your WP and FTP login info when creating the ticket. Our support team will check it out and let you know.

Click Here To Create An Account & Get Free Support

Thank you, we look forward to helping you!

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We are excited to continually provide an excellent product with superb customer service to all our users. If you have any pre-sales questions, please post them here in the item comments and our team will answer them promptly.

If you have already purchased Avada, please signup at our Support Center to use our ticket system and other detailed support resources.

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Hi, great theme by the way. I cannot find any answer to this. I have set the header transparency to 0 but the slider and page content now appears at the top and not below the header despite setting the slider to below the header? I have a body background image set and want the header to be transparent so I can see the overall body background. Any ideas? Many thanks in advance.

Hello!

Thanks for the comments! That is actually how header transparency will work, when set to 0, it will fully remove the header higher and allow the content below it to push up behind it, it is best used with a large image or slider behind it, like here: http://theme-fusion.com/avada/home-version-1/

Hmm for the body background that is not setup to show that. You could place the same image in the header background that you use in the body, but if its an image with specific content (like a landscape) then it will not line up perfectly. But that method will work if its a pattern or blurred image of some kind.

Currently though the header set to 0 transparency will not show the body background image behind it, that configuration would take some custom code edits.

I’ll discuss this with our dev team to see if we can somehow make this an option with our current setup, I can see how useful that would be.

If you have further questions, please signup at our support center and submit a new ticket. Include all the details about the issue, your site URL and version of Avada. For faster service, please include your WP and FTP login info when creating the ticket. Our support team will check it out and let you know.

Click Here To Create An Account & Get Free Support

Thank you, we look forward to helping you!

Hi,

I am completely frustrated!! This is very terrible service from Muhammad Hassan, I can’t believe the service!

I sent a first ticket waited almost 24 hours and apparently they couldn’t open my admin, which I think was working fine, then I resent admin details and now Muhammad Hassan says my website loads slow and he can’t help I must check if the website is showing fine? I can view my website fine in my URL, now am I supposed to send the same question the 3rd time around and wait 24hr + 24hr + 24hr for feedback from my ticket?

This is extremely frustrating and I would have expected more from Avada!!!

Hello,

I’m sorry for the frustration. But please do understand that we would never waste time and say the login did not work or the site is slow if it was not. All that does is waste yours and our time. Hassan definitely experienced that when he was checking your ticket.

In addition your account has a few other tickets that our team has replied to in detail in the past. None of which showed the problem that Hassan had. And in one ticket (#21511 sent in on May 27th), our team supplied you with several lines of custom CSS. That should help show the level of service we offer and how much we try to do for each customer.

Our team is looking into this now, and please also check out my reply from the other day in these comments about using a cache plugin, you can minify those files with that and it speeds up the site a lot.

Thanks

Thank you I appreciate your reply, my frustration was just to submit the same ticket again and waiting a further 24 hours for a response when I loaded the website it loaded fine.

No worries and no need to submit a new ticket, you should reply back to the same one that Hassan replied to. We’ve found it and are checking / replying :)

Hello, I am trying to add an image frame to the thumbnail using [fusion_lightbox]

Can you tell me how to do it please?

Thanks

You could use custom css, that is fine. But you could also use the imageframe shortcode, it allows you to add a border/frame and also have a small image open into a large image via lightbox. That will do the trick also.

If you have further questions or need assistance with that, please signup at our support center and submit a new ticket. Include all the details about the issue, your site URL and version of Avada. For faster service, please include your WP and FTP login info when creating the ticket. Our support team will check it out and let you know.

Click Here To Create An Account & Get Free Support

Thank you, we look forward to helping you!

I tried that first but I need the small image to be different to the large image.

Yes you can do that with image frame, but you need to be on the latest version 3.8.4, see this: http://d.pr/i/K8gJ

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If you have further questions or need assistance with that, please signup at our support center and submit a new ticket. Include all the details about the issue, your site URL and version of Avada. For faster service, please include your WP and FTP login info when creating the ticket. Our support team will check it out and let you know.

Click Here To Create An Account & Get Free Support

Thank you, we look forward to helping you!

Hello. Is Avada compatible with php 5.6 ?

Hello,

We have tested upto PHP 5.5 but not PHP 5.6 but I don’t see why it wouldn’t work with PHP 5.6

Thanks!

Hello, I bought Avada, I wanted to know if I can use all the demo and then create 6 sites or I can create a single site?

Hello,

With one license of Avada, you can only create one website which means you will only be able to use one demo site with one license on an actual site.

Thanks!

Hi, http://theme-fusion.com/avada/product/adidas-premium-basics-hoodie/

if I click on image product it work lightbox. I close lightbox. If I click on left browser arrow don’t load the previous page but again lightbox. Can I resolved this problem? Thanks. Alex

Hello Alex,

This is not actually a problem but a feature called deeplinking.

You can disable it from theme options -> lightbox tab.

Thanks!

Hello. How do i remove the padding under the header on the main page? I`m using layer slider on the main page, and want it to be right under the header, as you have in the Home 15 demo. Thanx.

Nevermind, i solved it :D

Glad you were able to solve it. Sliders right below the header should be assigned from page optios. :)

Hi, I’m using woocommerce within the Avada theme. On the product pages, is it possible to only show the gallery images in the slider, and hide the main featured image? Thanks

Hello,

Unfortunately, that is not possible with the set of features available within Avada and will require customizations.

You can contact http://wpcurve.com or http://codeable.io for help.

Thanks!

Hi,

i need do with revolution slider a start animation when user do scroll down, but i can’t. Can you explain me how i can do it please?

The last image of this link is the exemple about i want: http://theme-fusion.com/avada/travel/about-us/

Regards.

In the exemple, the animation start when user do scroll down. What slider i can make this option and how please?

I found a comment of cmF user, maybe can hel us with this problem. I paste here:

“As always, thanks for your speedy reply. I did a bit more research and it doesn’t seem too complex to implement. Kreatura gave a solution for the non Wordpress version of the slider. Basically the slider will not work unless the page has the following callout:

<script type=”text/javascript”> $(document).ready(function(){ $(’#layerslider’).layerSlider({ // Slider options goes here, }); });

</script>

And to load the slider within visible viewport:

<script type=”text/javascript”> jQuery(document).ready(function() { jQuery(‘body’).scroll(function() { if(jQuery(‘body’).scrollTop() > 500) { jQuery(’#layerslider_<ID>’).layerSlider(‘start’); } }); }); </script>

Thus, perhaps you can integrate the latter code as part of a shortcode. I have no idea what the avada shortcode looks like but perhaps it could be something like this.

[shortcode layerslider id=”2” delayanimation_distancefromtop=”500”]

Then the layer slider will not load until it’s 500px from the top of the viewport. I’m not an expert at this kind of stuff so it’s just a thought. I think I’m savvy enough to work a custom solution into my site, but it would definitely be nice to have this in later versions of Avada. Thanks.”

Hmm very interesting, let me make a note of this and discuss it with our dev team. Our policy is to not make changes to the core files of plugins that we include, like layer or rev slider. But we can talk with Kreatura to see if they can add this to the core, then we can modify our shortcode to allow that.

Thanks for the info!

Hello I have already purchased this themes, anyone can customize this as per my requirement. I want to avada customization for HD Wallpaper sites.

Hello,

Using the Avada portfolio feature, you should be able to build a site similar to hdwallpapers.

Thanks!

Yeah you can use Portfolio layouts for that, and have a sidebar if you wish. Should be pretty close.

Thanks!

To whom it may concern,

Since download, I have had my whole website crashed and unable to recover and literally lost everything. My web hosting cpuldnt fix the proble so they had to delete everything. After downloading the theme it crashed and it i couodnt even login into the website. Not happy, however tried to give it a chance afterwards and still having problems with simple design features. Im not going to use avada theme anymore.

Can I get a refund do to the fact that my website died and my Web hosting had to “restart” everything?

Ben

Hello Ben.

I’m sorry that you’re having trouble installing Avada theme. I’m not sure why your host had to “restart” everything. Which hosting were you using?

I can assure you that we have tried Avada on every low cost hosting including godaddy and bluehost and it can’t get much worse than that. It works correctly and can even load demo data without any issues.

If you’d like to take us a look, please create a support ticket at http://theme-fusion.com/support/ and let us know your ticket ID in the comments again.

Thanks!

Since my wordpress login wasnt working i had to fix it in my cpanel. They were able to find some of the crashed files but not all and it was still were not able to access the wordpress login page. My web hosting is gator host. I sent in a ticket request but I have no ticket number…

Hmm make sure you are using Avada 3.8.4 and Fusion Core 1.7.3. But we do have your ticket, the ticket # is 22022.

You should of received an auto reply back through your email with confirmation that we have it. Your email on file with us is murraybenjamin1 (at) gmail (dot) com.

Our team is checking it out and will reply. One thing to note, the warnings you posted in your ticket are not from Avada, they are from the default WP themes. You may have a bad installation of WordPress itself. That is definitely not normal.

Our team will investigate it and reply with our findings.

Thanks!

How to remove the Social buttons from lightbox

Since it might cause lawsuits if people share an image that has no “social media license” it is no good idea to make social media buttons default in lightboxes.

Where / how can we remove them?

This is definitely not an issue.

As we have stated several times before, our team will gladly answer your question on how to remove the social icons if you can post a ticket and follow our procedure for getting support.

Thanks

Hi!

It is possibile hide mobile menu? In the desktop menu I don’t have any menu, but in the mobile version appear the empty drop down menu ‘GO TO’.

Thanks in adavanced. Regards. G

Hello,

Which version of Avada are you using? Make sure that you don’t have any menu assigned in the Apperance -> Menus section.

If the issue persists, please create a support ticket on our support site http://theme-fusion.com/support/

Thanks!

Hello!! 3.8.4 … I haven’t checked menu in Apperance -> Menu… I try with custom css

.mobile-nav-holder.main-menu { display: none !important; }

but does’nt work.

Thanks milion G.

Hello!

Hmm something is off with that and our team will need to check it out. If the issue persists, please signup at our support center and submit a new ticket. Include all the details about the issue, your site URL and version of Avada. For faster service, please include your WP and FTP login info when creating the ticket. Our support team will check it out and let you know.

Click Here To Create An Account & Get Free Support

Thank you, we look forward to helping you!

Hi, Love the theme and would like to purchase, got some questions to make sure it will fit what i need. pretty simple, I’ll number them so it’s easy for me to get through your response. Thank you in advance and i look foward to hearing from you. Please number the answers so it won’t be like one long dialect in response,thnx.

HEADER: 1) can the header background be an image or just a color? 2) That ”-” above menu item, can i easily make it dissapear? or need css for that? 3) the transparency of header as you scroll down always turns to white or black, can that be controlled? can i set that color or transperacy level? Footer: 4) can the footer background be an image or just a color? including bottom part with the copyright?

SHOP; 5) can shop items be put into a filter grid? 6) can the products on shop page be with “0” px between them like you have in the ” feature product slider”? PORTFOLIO FILTER GRID; 7) can the grid items have that “flip box” effect? or just that color that u have sliding over it? 8) can the grid items have an image when you hover over it instead of that green color that happens now? SINGLE PORTFOLIO ITEM; “details” 9) Like where it says “skills needed” can i change that somewhere to say something else? (easily in theme, or need to go into php files? 10) also, can I add additional ones to the 4 that already exist? PAGES; 11) besides the sections i add, can I make the “page” (itself) any color i want?, cause I’ve only seen in the demo blk or white? 12) can the entire page have it’s own background color/image/ or video? or just in sections? (not referring to “boxed” I mean in full width pages) PARALAX FOOTER; 13) site wide, or per page?

FASHION DEMO

14) Are all “avada” regular elements available in there? i.e. sections, sliders, video background, paralax footer, color choice, fonts, -WOOCOMMERCE” etc?? Is anything not the same or available in that demo that won’t work? 15) Those triangle thingies you have around the pics, how does that work? is that auto, something I can set? on/off etc? 16) THat “darkness” you hav eover most of the images, was that pre done? or part of the “fashion demo fx’? if yes can I set another color over it instead of blk, like a red if I wanted to? 17) Those triangle thingies, are those colors changable through the theme? or thats the demo, and would need to go into php files, or css? 18) Basically, what does the “fashion demo” offer that the reg avada demo doesn’t?

Thank you, I can’t wait to hear from you so I can get started, would like to make kool retro look for vintage items with your theme. I look fwd to hearing from you. Best, Jo

Hello!

1) yes it can have both. 2) yes per options 3) yes you can. 4) can be oth per option. For the copyright part an image would need custom css. 5) They are a grid by themselves. Woocommerce filters, like price range etc. can be added in a sidebar. 6) There is no dedicated option for this at that point, but that is easy CSS. 7) Nope the flipbox effect only orks on the flip box shortcode. 8 The rollover itself can have any color and also tranyparency. There are also a lot of options on what will be shown on the rollover and also for the buttons on it. And there are several different rollover animation effects. And rollovers can also be completely disabled. Another hover image is not an option at the moment. 9) Those strings are in the php files for translation reasons. You can use a child theme to easily change them. 10) You can add any skills you like, as it is a custom taxonomy. 11) Yes there are a lot of options for bg colors. 12) yes you can set page bg color and leave all other sections transparent. 13) That option is sitewide 14) Everything you see in the demo will natively work. Of course needed plugins, like woocommerce need to be installed :) 15) That is the pics themselves. So this will just depend on the images you use. 16) That is the images themselves. 17) Those are pics. 18) Both use the Avada framework, so are capable of everything Avada offers. The main difference is that we offer you different Starting points for your own development, meaning you get a lot of design ideas and pre built pages and option settings to make the working experience smooth for you.

We hope that helps and that you decide to join the larges theme community out there :)

ThemeFusion Team

OMG!!! Thank you sooooo Much!!! I am so impressed both with the quick response and the time an denergy you gave me. The only question to clarify is in the woo shop can I make the “grid” FILTERABLE? That would be really kool for my different style sales i.e clothing, jewelry etc..? If not what would u suggest?

Yes, thank you, I look fwd to joining:) Best, Jo

Hello Jo,

The shop page or shortcodes doesn’t have the filters ability. We will however consider it for a future update.

Thanks!

Hello,

I have read in multiple comments that you can change the height of the Header by the size of the logo and some comments say you can not change it. Can you change the height of the header without a logo?

Is there any way to make the sliding bar more noticable instead of the stock corner plus symbol? Maybe implementing a notification bar to put in text? such as the WSJ.com

Thanks for your support Ben

Hello!

You can change the top and bottom margin of the logo to increase the header height. You can also increase the menu height. And you have separate options to control header bottom and top padding, which also lets you increase its height. All of those options can be found in their respective tab in Theme Options.

In the slidingbar tab in Theme Options you can choose to add a horizontal line, that goes across all browser window, which makes the bar more noticable. And you can also set it there to be open on page load.

We hope that helps.

ThemeFusion Team

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