Discussion on Avada | Responsive Multi-Purpose Theme

ThemeFusion

ThemeFusion supports this item

Supported

31648 comments found.

Is it possible to use a different header style for a specific page? But keep the main header for the rest of the site?

Hi

I am afraid this is not quite possible in the current setup. Different pages can have different menus but the header style would remain the same

We would be delighted to have you as a part of our growing community!

Thank you, Shaminder

paramajaya

paramajaya Purchased

Dear Theme Fusion Team

Avada is really a wonderful theme. Thanks for your good and hard work!

After setting up locally and upload the web files to test website, I have the following error when try to add Menu items:

Request Entity Too Large The requested resource /wp-admin/nav-menus.php does not allow request data with POST requests, or the amount of data provided in the request exceeds the capacity limit.

I have set web server requirements (we have a dedicated Linux server with PLESK Control Panel) to be beyond Avada theme requirements.

I have submitted a ticket also with Admin access. Looking forward to having your support. Let me know if you need other information.

Regards :) Rama

paramajaya

paramajaya Purchased

UPDATE: I can add new menu item via Live Preview but not via WP Menu Setting (Appearance > Menu) I really confused now :)

Hi

Thank you or your kind words The error is coming due to the PHP setup. We are fairly certain that you would see the error with or without the men

Please do try the suggestions below. You will need to adjust the PHP values Reference link > https://stackoverflow.com/questions/3718571/request-entity-too-large-php

If you require further assistance or have any further questions, please create a support ticket using the link below and our support team will gladly assist you

Click Here To Get Avada Support

We look forward to helping you!

Thank you, Shaminder

Hello. We have client that we would like to use this theme for, however they are wanting to have the mobile navigation menu actually say “Menu” instead of having the three stacked lines. Is there a way to have text in place of the three lines or a custom icon? If so I think this will be a good fit for the client. Please let us know. Thank you.

Hi

This would need custom CSS to be done. It would be difficult to advise via the comments section so please do contact our support team

As the Themeforest comments section is meant only for pre-sale questions and generalities, we are not able to provide detailed support here. Please create a support ticket using the link below and our support team will gladly assist and guide you

Click Here To Create An Account & Get Avada Support

Thank you, Shaminder

Thank you but I cannot create a support ticket because this is a pre-sale question so there is no URL, credentials, etc. We have multiple Avada licenses and will buy another for an upcoming project but cannot move forward without knowing how involved the change would be to remove the 3 line menu on mobile and get it to say menu instead of the mobile lines.

Hi

I do see that you have the purchase tag. You can create a support ticket for any site. There is no real issues in helping with the CSS but the CSS depends on the header setup too. A generic CSS rule would not really display correctly

A support ticket would really help us in checking your page and helping your better

Thank you, Shaminder

We’re using Avada theme on https://rahhal.wego.com/; currently we’re using a self-hosted wordpress, and would like to move to a managed wordpress hosting.

Do we need to apply for a new license if we move hosting providers?

We’re asking because after migration from self-hosted to managed hosting, the sliders on our homepage weren’t working anymore.

We want to make sure that this is not an issue caused by licensing.

Hi

The issue will not at all be caused by licensing. There could have been issues in migrating the site database. You can use one token per live site so if you are migrating a site and use the token on the same site, there would not be any issues. I would suggest using the “all in one migration” plugin to migrate site

If you require further assistance or have any further questions, please create a support ticket using the link below and our support team will gladly assist you

Click Here To Get Avada Support

We look forward to helping you!

Thank you, Shaminder

Hi

I have an issue with the add to cart of the theme which it adds the product to cart after a delay this means I add the product to cart and I redirect to the cart but cart is empty and after two or three times reloading the page manually then the product will appear on the site. check here: https://drjohnsremedies.com

Hi

We are unable to replicate this on our local setup. I would request you to please perform some basic diagnostics
1) Can I please request you to disable all third party plugins except Fusion builder and Fusion core and check if the issue still persists
2) Please disable any child theme and switch to the parent theme to check if the issue is resolved
3) Ensure that you have no system values showing in red. You can check this by going to WordPress admin panel dashboard > Avada > System status. Please do ask your host to adjust any values that you see in red
4) I would request you to please clear the cache from Theme options, by going to WordPress admin panel dashboard > Avada > Theme options > Advanced > Dynamic CSS and JS and click on “Reset fusion caches”, Screenshot here. Please clear all server and browser cache post this and re-check the front end of your site in an incognito window
5) Finally, please do ensure that you have all theme and bundled plugins updated to the latest version

If you require further assistance or have any further questions, please create a support ticket using the link below and our support team will gladly assist you

Click Here To Get Avada Support

We look forward to helping you!

Thank you, Shaminder

i checked a fresh instalation avada in gmetrix and all perfect in green, after that i insert a adsense code in a html box, save it, come again to gmetrix and all in red and orange :) omg why?.. And also checked html code and find lot of comands not closed properly, (not very important) but lots of code errors. (sorry for my english, im spanish). Tag line title must be H1 and Subtilte H2, i remove it and use the text editor to fix it, and citations in movile version must have a left alineation ..and last thing i have to underline using code. ¿can you add underline option in a future?. Thanks! (Ah the universal container is not easy to use)

Hi

An ad sense code would most likely be added in the head of the page. GTmetrix might find this to be a render blocking script or would like you to defer the script. However they way the script would be injected in the head of the page would be same with or without the theme (I mean this for the page loading in the front end and not the method used for adding the script). You can check if the script works by adding it to the footer and then use plugin or hook to add it there

It’s not quite possible that the theme’s HTML is not closed correctly. If this was the case then it would break the entire page layout

If you require further assistance or have any further questions, please create a support ticket using the link below and our support team will gladly assist you

Click Here To Get Avada Support

We look forward to helping you!

Thank you, Shaminder

URGENT

There seems to be an issue with the new tabs when I enter to much text or contact form it crops the text/form and only shows the middle.

Also, the menu tabs disappear

Maybe needs a patch to fix?

Basically seems like more than 2000 words and it causes the problem. We use to use it for pages instead of creating a new page and one of the tabs would have contact form 7 but this is broken now?

Hello @PhaseOneGroup

We will need to take a closer look at your issue before providing an answer here, can you please create a support ticket with us and provide complete details for your site so we can assist you precisely.

Click Here To Create An Account & Get Avada Support

Looking forward to assist you.

Thanks

-Ammar

Question about the Modal. I added a mail form to it and its working great. The only issue is hen the form is sent, the model window closes and guest don’t see the confirmation that their email was sent.

Is there a away to force the modal window to stay open after press ’ send’ button?

thanks! Nima

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