Discussion on Avada | Responsive Multi-Purpose Theme

ThemeFusion

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30688 comments found.

i have question before buy can i use horizental menu in agency demo

Hi,

You can use any of the features shown in any of demos. So yes, you can certainly use the menu in the agency demo

We thank you for your interest and would be delighted to have you as a part of our growing community!

Thank you, Shaminder

We use you theme for many projects but on the most recent one the video on certain pages only plays once in Safari and then when the user navigates to another page and comes back it is not there. If you clear the cache it does appear again until you leave the page. When you return it has gone. The issue only appears to happen in Safari.

Hello @henryhayns

This will require us to investigate the issue with your site, we suggest you to please open a support ticket with our team and we will get back to you as soon as possible.

Because the Themeforest comments section is meant for pre-sale inquiries and generalities only, please do create a support ticket using the link below and our team will gladly assist you

Click Here To Create An Account & Get Avada Support

Thanks

-Ammar

Is there a way to import pages from your demo sites, I mean the pages which are not included in the demos?

To give you an example, I am looking for a way to import these pages: https://avada.theme-fusion.com/before-after-image/ https://avada.theme-fusion.com/buttons/ https://avada.theme-fusion.com/charts/ etc

I know these probably are fairly easy to recreate, I was just checking if i can save some time doing this.

Hello @patilswapnilv

Some of the pages in our demos are actually meant for the promotion and showcases purposes so we have removed them from the actual demo import since they add to the demo import size and Classic demo is already too huge for some hosts, for that reason those pages are not included however yes they can be recreated pretty easily and if you have any issues in recreation you can always get in touch with our support for assistance :)

Click Here To Create An Account & Get Avada Support

Thanks

-Ammar

After the update I can not edit sites anymore with the Fusion Builder. It only shows text in the regular editor, but the Fusion button is not reacting to anything. I also updated all plugins. What’s wrong? Anybody else having this problem?

Hello @Schleyer

That simply means the update did not go thru properly, we suggest you to please double check your 3rd party plugins and reinstall the update in this case, also check your console for any possible error as well, if however the issue persist please open a support ticket and our team will get back to you as soon as possible.

Click Here To Create An Account & Get Avada Support

Thanks

-Ammar

Hi Ammar, thanks for the reply. I deactivated all plugins and reinstalled the theme. Same problem remains unfortunately.

Hi,

Thank you for the update. It would be difficult to assess/advise on the issue via the comments section. We would request you to please contact our support team to have you issue checked by them

As the Themeforest comments section is meant only for pre-sale questions and generalities, we are not able to provide detailed support here. Please create a support ticket using the link below and our support team will gladly assist and guide you

Click Here To Create An Account & Get Avada Support

Thank you, Shaminder

Hello, Please check on the top of https://bit.ly/2rVfmtH , we set up an animated counter: https://i.imgur.com/fUSPPFz.png How can I have the symbol $ BEFORE the 29? So it will be like this: https://i.imgur.com/d1eac1k.png I cannot find the option in the counter box options: https://i.imgur.com/o648Xf6.png Please let me know… thank you.

Hello @Ludone

Your screenshots are giving a 403 error for me right now, can you please double check those links?

Because the Themeforest comments section is meant for pre-sale inquiries and generalities only, please do create a support ticket using the link below and our team will gladly assist you

Click Here To Create An Account & Get Avada Support

Thanks

-Ammar

Hello Ammar, thanks for the answer. Images are working, you need to copy-paste manually the url. Maybe imgur block referral from Envato. I don’t have access to support now and it is a simple and fast question. I appreciate your time, thank you.

Hi,

We do see the screenshot but it would be difficult to assess/advise on the issue via the comments section. We would request you to please contact our support team to have you issue checked by them

Please create a support ticket using the link below and our support team will gladly assist you

Click Here To Get Avada Support

We look forward to helping you!

Thank you, Shaminder

Is this solution correct? https://theme-fusion.com/documentation/avada/how-to/how-to-change-to-read-more-on-blog-excerpt/

If i edit functions.php in a parent theme folder – the website stops working If i edit functions.php in a child theme – nothing happens.

Hello!

Yes, I have just tested this and it does work and if it is breaking your site then it is not being added correctly. Make sure to add it to the bottom of the functions.php file -> https://d.pr/free/i/hToaWM

If you need further assistance or have any further questions, please create a support ticket using the link below and our support team will gladly assist you

Click Here To Get Avada Support

We look forward to helping you!

Thank you, MB

Hello, I have moved my site built with Avada to another server/url with the use of Duplicator and the icons of the social buttons on top and bottom of the site have vanished and squeres are appearing on their place. Can you help me with this ?

Also the “go to top” ican has dissapeared. Here is a link of a screenshot http://nimb.ws/lijBq9

Hi,

You would need to reset fusion cache. I would request you to please clear the cache from Theme options, by going to WordPress admin panel dashboard > Avada > Theme options > Advanced > Dynamic CSS and JS and click on “Reset fusion caches”, Screenshot here Please clear all server and browser cache post this and re-check the front end of your site in an incognito window

If you require further assistance or have any further questions, please create a support ticket using the link below and our support team will gladly assist you

Click Here To Get Avada Support

We look forward to helping you!

Thank you, Shaminder

We really like this theme and have purchased about 11 licenses of Avada. But, it’s slow, very slow and all of the speed optimizations barley make it sub 4 sec load time. Not good. Enfold recently introduced and way to load the scripts and resources that are necessary. We hope you can do the same or somehow lighten the load time.

Hi,

You can disable any element you are not using by going to WordPress admin panel dashboard > Fusion Builder -> Settings. Please uncheck any elements not in use. Also, you disable theme features not in use. This can be done by going to WordPress admin panel dashboard > Avada > Theme options > Advanced > Theme features. Please disable any features you do not need

If you require further assistance or have any further questions, please create a support ticket using the link below and our support team will gladly assist you

Click Here To Get Avada Support

We look forward to helping you!

Thank you, Shaminder

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