ThemeFusion

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29536 comments found.

how can i make a menu like this, https://prnt.sc/jlru10 with all width, and separate, and maybe a header with call button https://prnt.sc/jlrva9

Hi,

We can make a menu item appear as a button as mentioned in our doc here

However, we do not have an option to align the menu item in the mentioned manner or have an option to add multiple buttons on the top. However, in some instances, users have added the top call button using a header banner area that we have in our header 4, screenshot here (you can use HTML or shortcodes and add some custom CSS to style it)

If you require further assistance or have any further questions, please create a support ticket using the link below and our support team will gladly assist you

Click Here To Get Avada Support

We look forward to helping you!

Thank you, Shaminder

Blog is not working, is anyone else having this issue? I have used the blog widget and also tried changing the Reading settings to Blog and nothing is working. The blog page is empty and so is the blog widget I was usig on the homepage.

https://learningtheketoway.com

Hi,

It would be difficult to assess the issue via the comments section. I would request that you please check that your blog posts are published. If they are still not visible then please do get in touch with our support team

As the Themeforest comments section is meant only for pre-sale questions and generalities, we are not able to provide detailed support here. Please create a support ticket using the link below and our support team will gladly assist and guide you

Click Here To Create An Account & Get Avada Support

Thank you, Shaminder

I would like to add to the request to bring back the Google indexed links to your public support posts which are currently showing 404 error. Those posts come in handy when one needs a quick detail like the correct Avada filters and actions without needing to contact support and then wait for a reply. Please please, bring them back. Thanks

Hi,

Thank you for your input. The old blogs were removed as most of the information provided was outdated. However, our senior team is in a discussion on how to further move forward on the forum. We look forward to providing you with the best of Avada

If you require further assistance or have any further questions, please create a support ticket using the link below and our support team will gladly assist you

Click Here To Get Avada Support

We look forward to helping you!

Thank you, Shaminder

Hi is it possible to show percentage discount on store and if so could you please tell me how?

Hi,

Naively this is not possible in woo commerce. You can always look at options for customizing this as explained in the article here

The above reference link is an example link.

If you require further assistance or have any further questions, please create a support ticket using the link below and our support team will gladly assist you

Click Here To Get Avada Support

We look forward to helping you!

Thank you, Shaminder

Thanks! This will do

You’re most welcome :)

after purchased this theme, i really want to get back my money, can’t get any token to use it, the token api page of envato make me crazy enough to hit anyone nearby

Hello!

Generating a token key is easy and very straightforward, please see these detailed instructions -> https://bit.ly/2Lq7I3i

If you need further assistance or have any further questions, please create a support ticket using the link below and our support team will gladly assist you

Click Here To Get Avada Support

We look forward to helping you!

Thank you, MB

Hi, 1) is Avada theme supports Urdu/Arabic language with google fonts? 2) Quickview is available for woocommerce store? and 3) Social Login for visitors included?

thanks

Hi

1) The theme does have support for Urdu/Arabic and also google fonts

2) Quick view is not provided in woocommerce. This would need an additional plugin or customization

3) Social login would also need a plugin or custom code (there are many plugin available for this)

We thank you for your interest and would be delighted to have you as a part of our growing community!

Thank you, Shaminder

Hi ı need to do it really fast please help me

ı need to transport tabs menu to this area in that pic please check the url .

http://prntscr.com/jlyhsz

Hi,

It seems your screenshot can not be seen. Screenshot here

Can you add another screenshot of the issue area.

If you require further assistance or have any further questions, please create a support ticket using the link below and our support team will gladly assist you

Click Here To Get Avada Support

We look forward to helping you!

Thank you, Shaminder

Hi, I have an issue… I instaled Avada theme, and after few days get internal server error, but didnt do nothing on page… Just instaled and import demo. Then did it again and same happened… My host said it is malware… How is it possible? I would like to believe something else is happening… Thank you in advance for your response… Regards, L

Hi,

It would be difficult to assess the situation via the comments section I would request you to please contact our support team

As the Themeforest comments section is meant only for pre-sale questions and generalities, we are not able to provide detailed support here. Please create a support ticket using the link below and our support team will gladly assist and guide you

Click Here To Create An Account & Get Avada Support

Thank you, Shaminder

How can i create exact same blog page like “Medium Alternate Right Sidebar ” https://imgur.com/a/VOH1kk5 I tried but left image not shown in blog page. help please https://imgur.com/a/JFq5JJ0

Hi,

Can you please ensure you have a featured image set in each post, screenshot here. Also please do ensure that the blog element has the thumbnail set to “yes”, screenshot here

If you require further assistance or have any further questions, please create a support ticket using the link below and our support team will gladly assist you

Click Here To Get Avada Support

We look forward to helping you!

Thank you, Shaminder

The new »Embed Privacy« feature is good and i’m happy you included this native in the theme. But there’s a problem: 1. The text and Button only shows in englisch? Where can i edit this? 2. The text in the placeholder is incomplete »For privacy reasons YouTube needs your permission to be loaded. For more details, please see our .« How can i edit the missing text/link after »our«? Thanks in advance Chris

Hello @StillAliveDesign

You can always use our translation documentation to translate different parts of the theme in that case, however to take a look at that particular one can you please open a support ticket with our team so we can check this out for you?

Because the Themeforest comments section is meant only for pre-sale questions and generalities, we are not able to provide support here. Please create a support ticket using the link below and out support team will gladly assist and guide you

Click Here To Create An Account & Get Avada Support

Thanks

-Ammar

Thanks for the quick reply … even when it’s not really helpful. As i think i dont’t need a support ticket (and even don’t have the time for that > think we all working on the privacy changes which apply tomorrow). As i read it there is no simple way to change the provided copy and also to make it complete. A simple input field for the copy would solve two problems at once. How ever, thanks again. Chris

Hi,

While we do understand your concerns we will be able to address your query better in a support. I would request you to please create a support ticket and add in your query.

The theme-forest comments section helps us to address basic presale queries and providing details explanation on issues is difficult via the comment section

We thank you for your understanding and patience. If you require further assistance or have any further questions, please create a support ticket using the link below and our support team will gladly assist you

Click Here To Get Avada Support

We look forward to helping you!

Thank you, Shaminder

This comment is currently being reviewed.

Oh! Sorry for the embed link! Well, I don’t want to mean animated background, I mean the possibility to put a background video, for example. I watched the Avada demos before and I didn’t see it (maybe I didn’t watch all of them!). If you could send me an example/demo it would be great! Thanks! :)

Hi,

We can sure add a video as a background. You can refer the demo screencast here

I do hope this helps and we look forward for you to be a part of the fastest growing theme community :)

Thank you, Shaminder

Great! Thanks! :)

Hi guys!

When I try to save my Avada Options – I get an AJAX error(!) And an alert with the following text:

“There was a problem with your action. Please try again or reload the page.”

Can you please check? It’s a 100% fresh install – only Avada, and it’s 2 required plugins, are installed…

Hello @radoorco

We will definitely check it for you however this needs you to create a support ticket with our team so we can log into your system.

Because the Themeforest comments section is meant only for pre-sale questions and generalities, we are not able to provide support here. Please create a support ticket using the link below and out support team will gladly assist and guide you

Click Here To Create An Account & Get Avada Support

Thanks

-Ammar

I am trying to register for support, I fill in the form, but I do not receive a confirmation e-mail, so I cannot get an account for the support. Please check

Hello @sdeceulaer

There is no issue with our support registration at the moment, can you please send us your details and the error you are getting on this email please support@theme-fusion.com and our team will check this out for you.

Thanks

-Ammar

Hi there, I love the theme and its great. I there an easy way to change to ssl?

Hi

You can refer the doc here. Since SSL happens more at a host level the theme has quite less control in it. You can also contact your host as most host have documentations on how it can be implement at their end

If you require further assistance or have any further questions, please create a support ticket using the link below and our support team will gladly assist you

Click Here To Get Avada Support

We look forward to helping you!

Thank you, Shaminder

WooCommerce plug-in, mobile mobile browsing: Product list page, each row is displayed in 2 columns.

Currently, only one column per row can be displayed and cannot be set to two columns.

What is the solution?

We are expecting a reply.

This comment is currently being reviewed.

Hi,

Two display two row in mobile mode you will need to use a custom CSS. You can try adding a snippet here by going to WordPress admin panel dashboard > Avada > Theme Options > Custom CSS.

If you are having issues in registration then please email us your details on support@theme-fusion.com and our team will check this out for you.

If you require further assistance or have any further questions, please create a support ticket using the link below and our support team will gladly assist you

Click Here To Get Avada Support

We look forward to helping you!

Thank you, Shaminder

I’m having problems with custom social icons. I have uploaded my image file (tried .jpg and .png) but nothing is being displayed. Is there a particular file format that I need to use (and also, are there dimensions that should be followed too)

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