823 comments found.
Hi, great theme they built you, but I have a little problem, the plugin Visual Composer and Revolution Slider and essential grids, offered me their updates, but only if I activate the plugin, and I can not find the keys to generate these activations, where the meeting?
Hello,
Please kindly signup submit your question as a ticket on our secure Help Desk so that our dedicated support team can further assist you.
Thanks so much!
http://support.thememove.com/support/signupHi there,
Great theme. There seems to be 2 minor issues that perhaps you can fix for us:
1. Whenever you add a “Category” or “Archive” in the sidebar, the title shows up twice. Once in large and a second time right next to it in small letters.
2. When adding any content in column 2 in the footer, the body and title don’t line up. The body is way out to the left and the title is shifted to the right.
Please let me know if you have a quick fix for those, as I would like to take the site live but can’t until these issues are fixed.
Thank you
Thank you for report this bug, we will try to fix it in next update of theme, please open a ticket with your request include admin info of your site so we can make a hot fix for you today so your site can live soon
Please kindly signup submit your question here http://support.thememove.com/support/signup
Ok, just did. Thank you
after update cannot update visual composer
recieving this errow when trying to update visual composer
Fatal error: Call to a member function updater() on a non-object in /home/stonemou/public_html/wp-content/themes/structure/inc/tmg-plugin-activation.php on line 772
cant reactivate vc now
oh i guess i should start a support ticket huh
Yes Anthony, and send us all admin and ftp info then I will fix this problem for you
Thanks for the fix, working great now
Question: When is your new theme to be released for sale?
_Anthony
Please let me know when you fixed the updating process where we dont loose our work, i will not update again until its fixed, you are costing me a great deal of time having to redo my pages, updating when using a child theme we should not be loosing work…
Hi looking to purchase.
Google page speed says http://structure.thememove.com/01/
Mobile – 27/100 Desktop – 30/100
How would I get it to the 90+ that your theme promises if i buy?
Thanks
Hello,
We are updating theme so that disable optimize setting, you can buy theme and use W3 total cache and your site will be 90+
Hello, still waiting for solution on support ticket 361. Thanks!
Hi Tatiana,
I’m checking your problem, will answer you on ticket very soon
Hi – first, thanks for making an awesome theme. I have two questions, however:
In the customizer, I chose full-width as the layout under the “general” settings. This stretched out my subpages – http://vcstemp6.velocitycomputersolutions.com/about-us/. I would like a the content to be wrapped how it was before, 1140px content area just like the home page. I do not see it being possible in the settings. Any advice?
My second question – I am able to get the top widget header to show on the sub pages, but for some reason, it is not displaying on the home page.
Any help would be greatly appreciated.
Please kindly signup submit your question as a ticket on our secure Help Desk so that our dedicated support team can further assist you.
Thanks so much!
http://support.thememove.com/support/signupHow do i change the Title of my website with your theme it keeps showing – A wordpress Site | Just another Wordpress Site
Please kindly signup submit your question as a ticket on our secure Help Desk so that our dedicated support team can further assist you.
Thanks so much!
http://support.thememove.com/support/signupI cant override css in child theme because you are using inline css and js. Why!!?? 
Please kindly signup submit your question as a ticket on our secure Help Desk so that our dedicated support team can further assist you.
Thanks so much!
http://support.thememove.com/support/signupcan you please explain how to update from 2.0 to 2.01 , step by step and to add the new pages, etc, when i update i get duplicate menus, and already mentioned data loss
(The double yellows aren’t really there, the screenshot maker made them.)
Thank you for report this bug, of course we will fix it in next version of theme
Hi There,
I bought the theme and installed it and all look good, except I am unable to change the menu hover link text color in the customizer. No matter what I do, the color stays the same. I read on previous comments that this was being fixed in a new version.
Has that been fixed yet or is there a workaround please.
Thank you
Hello,
I will re-check this problem and answer you soon
Hello, I just bought this structure theme and installed it but after i imported the sample i cant get it to change the layout color. I bought this theme because i wanted to use (02. Dark Demo) but when i go to Dashboard>Customizer>General>Choose a page, this is the first problem area. I’m guessing i should be selecting the new one “homepage V2 Black” but when i do it gives me the blue one, not the black (02. Dark Demo) that i wanted, thats on your purchase page. In fact, when i click on any of the new V2 selections they all load the exact same color scheme. I have All In One WP Security plug-in installed, and did all the basic WP hardening tactics, could this plugin be causing conflicting problems?
UPDATE: I disabled the All In One WP Security plug-in and the problem still persists. One thing i cant revert is what i did in the “file permission” section, I just clicked the recommended settings, but i cant go back to how it used to be. Look at these File Permissions, would any of these cause conflict that would stop “Customizer” in WP to work correctly?
root directory 0755 wp-includes/ 0755 .htaccess 0644 wp-admin/index.php 0644 wp-admin/js/ 0755 wp-content/themes/ 0755 wp-content/plugins/ 0755 wp-admin/ 0755 wp-content/ 0755 wp-config.php 0644
Please kindly signup submit your question as a ticket on our secure Help Desk so that our dedicated support team can further assist you.
Thanks so much!
http://support.thememove.com/support/signupI Need This type – { http://www.quintiq.com/blog/ } of template on blog page with pagination, why u guys not developing such template, i requested earlier too !
Thank for your suggestion, I will send it to our developer team, maybe it will ready in near future
I purchased the new Structure – Construction WordPress Theme. The new video home page #4 video slider doesn’t show the full width as the prior version. Can I still make size adjustment so it will display full width in the plug-in?
Please kindly signup submit your question as a ticket on our secure Help Desk so that our dedicated support team can further assist you.
Thanks so much!
http://support.thememove.com/support/signupDuring my installation, I received an error on the visual composer plugin install.
Fatal error: Call to a member function updater() on a non-object in /home/content/p3pnexwpnas02_data03/12/2633212/html/wp-content/themes/structure/inc/tmg-plugin-activation.php on line 772
Is there a fix?
Please kindly signup submit your question as a ticket on our secure Help Desk so that our dedicated support team can further assist you.
Thanks so much!
http://support.thememove.com/support/signuphello,
i love your theme but i absolutely hate the updating process, i always loose data, why? instead of starting a ticket just answer my questions here please. maybe i am updating it wrong, i update through envato tool kit right? then i import the new data correct? i can not keep having to redo my work. thanks
also contact page is missing the map, and can not find the option anywhere in the theme
it would be great if you gave support here so other that maybe having the same issue(s) can find a fix right away instead of doing the whole ticket thing and having to wait days on end
Hello,
This is small bug, I answer you on your ticket, this bug will clear in version 2.0.1
map is working now,thanks
will look forward to the bug fix
when will your new theme be released?
Hi,
Pre-sale question as your template seems to be really smart 
I’d like to know if your template could be compatible with ie9 ? Our customers are not so well equiped, they don’t know how to update the browser.
Thanks for your answer
I’m sorry but our theme only work fine with latest version of IE
how do i add the language widget to the top bar, i have the latest update 1.7 but i don’t see the option..
Please kindly signup submit your question as a ticket on our secure Help Desk so that our dedicated support team can further assist you.
Thanks so much!
http://support.thememove.com/support/signupPlease let me know how to enable Widgetized Sidebar in Visual Composer. Your theme seem to have removed/hidden this.
Please dont tell me to submit ticket, for some reason, tickets takes days to be responded
Hello,
Please open /structure/inc/vc-extend.php and go to line 40 change vc_remove_element(“vc_widget_sidebar”); to //vc_remove_element(“vc_widget_sidebar”); and you can use Widgetized Sidebar in Visual Composer
See your reply to me 5 days ago. You said “it will be done today”. It has been 5+ days, still not fixed.
Please give me update as soon as possible.
http://i.imgur.com/G87eu5H.pngI fixed this myself. Please ignore.