1114 comments found.
Hi,
Is there any method to set 6 column? Or column in column? 1/3 + 1/3 + 1/3 in two 1/2 column.
Cheers!
Hi,
I had find out the solution. Thanks!
Hi
Great you solved your own question. If you have any further questions please create a account at our forum with your purchase key.
http://support-rt.comBest regards,
Theme support
I´ve just only wanted to comment that support of this theme is fantastic. All my problems till now have been solved very quickly.
Thanks, you´re great. :-)))
Hi
Thank you for buying the theme and the support.
If you have any further questions please create a account at our forum with your purchase key and contact us in there for any assistance,
http://support-rt.comBest regards,
Theme support
Hi guys, thank you for the template! I need to ask you something. Could I replace the icon in “content box with icon”, with a my own? Thanx!!
Hi
Please post questions with the themeforest id you purchased the theme with or even better create a account on our forum with your purchase id and post it in there as that is where we provide support.
http://support-rt.comThank you !
Best regards,
Theme support
Hi
You can find all how to’s in our forum
http://support-rt.com/forums/topic/translating-themes-by-using-po-files/If you have any further questions please create a account at our forum with your purchase key.
http://support-rt.comBest regards,
Theme support
can you tell please how can I reduce the number of css / js files on my site, I tested some cache and minify plugins but messes things up? Thanks
Hi
You cant do so. Combining will Always lead to issues as the scripts and styles are often loaded in the wrong order.
You better find a hoster that does not overbook its server and does not used shared databases in order to get as much as possible websites running causing the slowness.
If you have any further questions please create a account at our forum with your purchase key.
http://support-rt.comBest regards,
Theme support
Hi, can you please tell me how to translate the theme to norwegian. I have installed an Norwegian version of Wordpress, but frontend still is in english.
Thx in advance…
Hi
You can find all how to’s in our forum
If you have any further questions please create a account at our forum with your purchase key.
Best regards,
Theme support
Hi great theme!
I have a landing page where I need to disable the menu on this page only to not distract visitors.
How can I do this?
Landing page: http://eaf.c40.myftpupload.com/3-steps-to-your-job-in-the-usa/
Hi
You can try and use a plugin and create a empty menu container for that page and set that empty menu in that page by the use of this plugin.
https://wordpress.org/plugins/menu-swapper/if you have any further questions please create a user account at ur support-forum
http://support-rt.comThank you
Best regards,
Theme support
Could you advise how it is possible to change the ‘Banner Box’ so that it displays content and button in a 1/2 + 1/2 style instead of the 2/3 + 1/3 that it currently displays?
I hope that is easy to understand without mocking up an image in Photoshop.
I want to display the text content in half of the banner area and I want the button to be in the other half.
I am aware that I can create a button using Visual Composer but it doesn’t have the animation which I like.
Hi
Please post your question with the account you bought the theme with or better post it in the forum
http://support-rt.comThank you
Best regards, Neo Theme support
Hi stmcan thanks for updating RT 18! I’ve had minor but quite confusing bug for my users. You can try by visiting this link http://goo.gl/H47bs7 and click Add to cart. The button, on clicked, turns white.
I had asked this in forum and the Checkout button was solved but not Add to cart button http://support-rt.com/forums/topic/button-clicked-turned-white-2-proceed-to-checkout-button/
Thanks for looking 
Hi,
It seems you have customized that button or using a plugin but the orginal one is looking like this one http://ece.com/wp/rt18/product/flying-ninja/
Anyway, you can use the following piece of code for it
.woocommerce button.button.alt[disabled]:disabled {
background-color: rgb(151, 177, 100);
opacity: 0.6;
}
Add the code into the custom css box inside the styling options of RT-Theme 18
If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com
Thank you for purchasing my themes.
Best Regards
Hello to the genius who created such a great theme, I love it.
Can you answer the following for me.
When I view the website on my 17” screen the margin to the right of the site shows, when I view on my MacBook Pro the margin disappears and the home content shifts to the right. Why does the site not respond and everything stay in the centre?
http://brandingboss.comHello,
Thank you very much for the kind words. Yes, it is fluid when the right side is shorter than 980px. I didn’t put any space because in some cases such as full width sliders they aren’t look good. But for your website i can offer the custom css code below to make it 40px far away from the right side always.
@media screen and (min-width: 980px) {
#right_side, #footer {
padding-right: 40px;
}
}
Just put the code into the box under WP-Admin -> Customize -> Custom CSS. It won’t shifts to the center as the left side and right side are not equal and i wanted to keep the left-side’s background in sight as much as possible for various screen sizes. It was the best variation.
If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com
Thank you for purchasing my themes.
Best Regards
Thank you, that works for me.
Hello
Is there any way to center the main navigation menu within the half box option? It just seems “off” being left aligned as opposed to centered in the menu bar.
Fingers crossed! Thank you! 
Hi
http://support-rt.com/forums/topic/perfect-vertically-center-of-navigation-barCan you please create a user account on our forum with your purchase key and post your question(s) / issue(s) in there?
http://support-rt.com/Thank you.
Best regards, Theme support
How might I change the font in the drop down menu to match the main navigation menu font type? I have found the font selection in the theme options, it does not have any effect on the font of the drop down menu items.
Thanks.
Hi
you can change it by custom css
#navigation .sub-menu li a {
your code.
}
Can you please create a user account on our forum with your purchase key and post your question(s) / issue(s) in there?
http://support-rt.com/Thank you.
Best regards, Theme support
Thanks – worked like a charm. Thanks for the quick reply.
The count per page icon is visible different from the sorting dropdown as seen on this page:
http://boardgameco.com/shop/Is there some way to get those two to match so the categories page doesn’t look so off?
Hi,
Please post your questions with the account which you purchased the theme. You can also use our support forum at http://support-rt.com with your purchase key. Thanks.
Hi, I installed this theme is XAMPP in my windows PC. I am not able to install Layer Slider & Slider Revolution. I get a message that ” You do not have sufficient permissions to access this page.”How to fix it?
Please help.
Thanks
Ashiftk
Hi Ashiftk,
It seems like there is an issue with your installation. Please check WordPress forums for a solution. It is not related with the theme.
If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com
Thank you for purchasing my themes.
Best Regards
hello
anyway to have a homepage with a full page slider, menu and logo only?
thank you
Hi
http://support-rt.com/forums/topic/revolution-slider-footer#Item_1Can you please create a user account on our forum with your purchase key and post your question(s) / issue(s) in there?
http://support-rt.com/Thank you.
Best regards, Theme support
Hi,
I very much like the functionality of your theme, but I wonder if I am doing something wrong here. I need to fix the max height of the product to be the same for all images within Product carousel and showcase, I went to Theme Product options, fixed the height to be 200px but the thumbnails do not change. Even if I replace the image with a new one, it is more than 200px. My problem is that some products like books are portrait and other are landscape.
Please let me know if there is anything else I need to do to get this work.
Kind regards, Rosi
Hi
If the images are different in size they will not be the same in height. You need to make your images same size by using a placeholder image as a background and size down the original image within that placeholder image. You can use photoshop or gimp to do so. Upload that image into the media library.
Thread of interest http://support-rt.com/forums/topic/speed-is-essential/
If you have any further questions please create a user account on our forum with your purchase key and post your question(s) / issue(s) in there.
http://support-rt.com/Thank you.
Best regards, Theme support
Is it possible to sync the background image with the main slider and change them automatically together ?
Hi
That is not possible unfortunately.
If you have any further questions please create a user account on our forum with your purchase key and post your question(s) / issue(s) in there.
http://support-rt.com/Thank you.
Best regards, Theme support
Hello, I apologize if these questions have already been asked/answered, I tried to search for them but did not se anything similar.
1. I want to use this theme for a client who has a massive product catalog, but they do not have a shop to buy the products, just to display them online. I just wanted to confirm 100% that Woocommerce is not required to do this (I’m assuming id be using the Products option and not the Shop option)
2. For the vertical list of Product Categories, they have many subcategories and sub-subcategories. Is there an option to have the subcategories hidden, and displayed only when clicked or on hover? We prefer the option to have the subcategories expand on hover similar to this website http://www.performancebike.com/bikes/TopCategories_10052_10551_-1
This might be something that requires a plugin, but is there at least an option to expand/contract or accordion the different subcategories?
3. Do you have a list of websites who currently use this theme? There are a few options id like to show my client to give them an idea, and would be nice to share the websites with him to give him a better idea in addition to the theme demo.
Thank you! -Sarah
Hi Sarah,
I can confirm you dont need woocommerce at all to show off your products, it can be done nicely in rt18 and also in rt19 or any other rttheme. The latter also has masonry mode for products listing pages. Maybe take a quick peek at that as well as you might like that.
As for the other two questions the theme author will answer shortly on this, hopefully tomorrow or the day after as he is away for business at the moment.
Best regards,
Theme support
Hello Sarah,
2) We have a plan to add this in one of the future updates because it became a very popular request by the users.
3) we have this thread on our forums http://support-rt.com/forums/topic/showcase-show-us-your-designs-and-share-it-with-all-of-us/ we only list the websites which provided by our users.
Thank you for your kind interest.
Best Regards
Definitely my favourite theme on themeforest.net! 
Hi Wender,
Glad to hear that. Thank you
Best regards,
Theme support
Hello
I’m a huge fan of your theme.
Question for you. With how websites are getting wider than 1040px, is there anyway you can create a theme option setting to bring the site out to perhaps 1200px wide while keeping everything responsive as normal?
This might be too high a request, but it’s been on my mind lately.
Thank you!
Hi
You might try and change the content css and see if that works.
.content_block { width: 1060px; }
You can find it in the rttheme18/css/style.css on line 269
However be aware that we can’t support issues caused by customization.
If you have any further questions please create a user account on our forum with your purchase key and post your question(s) / issue(s) in there.
http://support-rt.com/Best regards,
Theme support