Discussion on RT-Theme 18 Responsive WordPress Theme

Discussion on RT-Theme 18 Responsive WordPress Theme

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stmcan supports this item

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1096 comments found.

May I ask if this theme will be assessed wordpress 6 compatible.

Hi, Yes it is compatible.

Hi, how can i deactivate the license on a website? Thanks

Hello, Please create a private ticket via our support forum at http://support-rt.com and provide your license key. Thanks!

hello great work you have done with this theme. i have purchased it and working on it. I have an issue . i cant find Contact Form to edit or make a new one. how u have created contact form in demo ? Do i have to download the contact Form 7 plugin myself?

hi. we have any update on that ?

Hi, We have updated your email with the correct one provided! Please check your inbox.

thank you very much. all good now

Hi, in version 3.1, is it possible to insert a video in the product photo gallery? Thanks.

staycu Purchased

Hi, I have just updated to 3.1 and my mobile version has dissapear. How can I reactivate it? www.casadinparc.ro . Thank you

Hi, I don’t any issue with your website on small screens www.casadinparc.ro Could you please provide us with more details by opening a support request on our support forum at http://support-rt.com ? Thank you.

Best Regards

staycu Purchased

Hi, ok, I`ll do that. Thank you.

Hi, how can I change the speed of the OwlCarousel? Thank you for your help.

Cheers Carsten

Hi,

If you need technical help regarding this theme, please register our support site at http://support-rt.com with your purchase key. Thank you.

Best Regards

Merhaba. Localhost üzerinde temanızı kurdum ve Purchase Code ile aktif ettim. Gerçek bir sunucuya taşıma yapmak istediğimde bir çakışma olur mu? Lisansı kaldırıp gerçek sunucuda tekrar girmeyi düşündüm ancak kaldırmayı göremedim.

Merhaba, localhost ve staging adresleri sayilmiyor. Sorun olursa https://themeforest.net/user/stmcan adresindeki formdan bize ulasabilirsiniz. Saygilar.

Hey guys. In 3+ version of theme it says: “Elementor is required to be installed to benefit most of the advertised features of the theme.” Is it REALLY required? Or can I ignore if I don’t want to use it? I never used elementor for anything so not really keen to complicate my life at this stage.

Hi,

You don’t need to install Elementor or related plugins if you are using the RT-18’s Template Builder. We’ll add an ignore button with the next update.

If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com

Best Regards

Hi all. These following are the relevant data:

- Licensor’s Author Username: stmcan - Licensee: Fucine Snc - Item Title: RT-Theme 18 Responsive WordPress Theme - Item URL: https://themeforest.net/item/rttheme-18-responsive-wordpress-theme/7200532 - Item ID: 7200532 - Item Purchase Code: f32c*0111 - Purchase Date: 2014-05-26 11:25:41 UTC

Fact is that the “f32c*0111” Item Purchase Code has been used for registering the v 3.0.2 (June 9, 2021) of “RT-Theme 18”, on the https://www.housingsocialefvg.it/ site. But we’ve always managed to have also both https://www3.triestetrasporti.it/ (staging) and https://www.triestetrasporti.it/ (production) sites to just use that “RT-Theme 18” theme, and now we are not allowed any longer to proceed in such a way, as per https://www.dropbox.com/s/g3e5s3oisfbz3mr/Selection_012.png?dl=0. So: are we in wrong, or is it in wrong something else? Bottom line: should we purchase another “RT-Theme 18” license, for having it in place also for the *.triestetrasporti.it domains? Meaning: would it work for both “www” and “www3”? Thanks in advance for reply and best regards, s.-

Hello,

The license key has been removed, you can now reuse it for your new domain.

If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com

Best Regards

Thank you so much! I will surely use the support forum, just in case I’d need some additional info/help. All the best and Happy New Year.

Thank you! Happy new year.

hi! Version 3.0 adds support for elementor, can I still use the previous template builder in 3.0? Can I not use elementor in the 3.0 version?

Yes, you can keep using the Template Builder.

Thanks,I prefer the original template builder because it is simple enough。

Hi guys, safe to update to WordPress 5.7?

Hi, yes, It is safe to update.

I have purchased some of your themes in the past.

I have a client looking at a new project, I think this theme may fit the bill.

He has product listings (listings – not for sale), some items need to have related products on screen and / or other products listed on that product page also.

Is it possible to import the product data from a CSV file to populate the product listings?

(If required and if it is possible, is this something you can assist with ?)

Thank you in advance?

Any thoughts on this ?

Hi, Great Theme and great support. They solved my problems just in 10 min after reach them. really very happy to work with them, thanks a lot.

Buenos días!...os escribo porque tengo instalado este Tema en nuestra web y no nos está dejando editar las plantillas; actualmente tenemos instalada la versión 5.6 de Wordpress y la versión 2.0.2.del tema y al acceder al “Template Builder” me desactiva todos los botones de Edit, Delete, Clone, etc. y no puedo editarlas…alguna opción para poder hacerlo.

Hi,

If you need technical help regarding this theme, please register our support site at http://support-rt.com with your purchase key. Thank you.

Best Regards

Hi there, i’m not able to add sidebar to shop page like has been showed in your demo. How to do that?

https://www.24kgoldtreatment.com/negozio/ this is my page but how can i apply all the elements like banner, sidebar, footer and all the rest? I can’t figure out

Thank you for update v2.3 which fixed my Template Builder in Chrome, you guys do great work. This theme is almost 10 years old and still going. Thanks again. :)

Happy to hear that the issue has been resolved. Thanks! Best Regards

After last update all font color was set up to #FFFFFF and if I go in Template Builder, all button (edit, clone, delete) doesn’t works. Why???

Hi,

We are waiting for the 3rd party plugins to be updated first before releasing an update. Please hold your WordPress updates during this period.

If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com

Best Regards

hello,

you have a bug with wordpress 5.6 and jquery. plese check it

Hi,

We are waiting for the 3rd party plugins to be updated first before releasing an update. Please hold your WordPress updates during this period.

If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com

Best Regards

Hi,

I bought your theme about 3 years ago.

I can no longer edit the template builder.

I tried to create an account on support but I didn’t succeed.

please help me.

Hi,

1- Update the theme by using Envato Market Plugin http://docs.rtthemes.com/document/updating-the-theme-envato-theme-updater or use FTP to update manually. 
2- Update the bundled plugins via Appearance / Install Plugins.

You can find more details about the bundled plugins— https://support-rt.com/forums/topic/plugins-that-come-with-the-theme

If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com

Best Regards

Just updated to latest version RT-18 2.2.1 but now none of the links our staff page work? we see the thumbnail for each staff member but get a 404 error for each individual staff member?

Hi,

You can try to reset your permalink settings via Settings / Permalink by just saving the screen once again.

If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com

Thank you for purchasing our themes.

Best Regards

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