stmcan

stmcan supports this item

Supported

956 comments found.

Is it possible to hide the header (menu and breadcrumbs) on one single page? I do it now in the code, but I think there must be another way…

Hi

Create a tenplate and in the header row of the template you can hide them. assign that template to that page.

Please consult the build in setup assistant for more details on the template builder or any other subject you need more information on as we did a fairly good job on writing out the help for this theme.

http://i.imgur.com/ckDQl52.jpg

If you have any further questions please create a account at our forum with your purchase key.

http://support-rt.com

Best regards,
Theme support

Hi

Thanks! I tried it but still the menu is visible. The imgur picture is a non valid url :(.

Now I could fix it by doing it in code.

Thanks anyway!

Hi

If you have any further questions please create a account at our forum with your purchase key and post your issues in there.

http://support-rt.com

Thank you for doing so !

Best regards,
Theme support

What about the license of Layer Slider WP, Slider Revolution License? I got no license code for them.

Hi,

Those are bundled plugins and you are free to use with the theme and there are not extra license keys comes with the theme for them. But those plugins offer some additional contents for their own buyers but you don’t need that extra contra (premium sliders) to re-generate the demo of the theme as we have included demo sliders to the package.

If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com

Thank you for purchasing our themes.

Best Regards

The Woocommerce Product and Woocommerce Product (extended) function do not work in Template Builder, they do not display Woocommerce products.

Here’s an example: Www.fatstyle.com.br

Hi

There is a thread on this issue on our forum. http://support-rt.com/forums/topic/homepage-legacy-errors-occuring-after-them-update/page/2/#post-90783

You can get access to it by registering on the forum with your purchase key.

If you have any further questions you can post them in our forum aswell.

Thank you

Best regards,
Theme support

Hi, it’s possible to grow the dimension of the product’s images? if yes, how?

thankyou.

Thankyou, last question. How i can remove the “house” icon in the main menu home’s page?

You can remove it in the menu item itself.

We have a extensive menu tutorial thread on this in our forum in the rttheme 18 section of the forum

Best regards,
Theme support

Hello there, short question: Where am I able to change the global button styling? Font/Color/Hover

Hi,

You can use this CSS code;

.button_ {
    background: none repeat scroll 0 0 #F4BF1E;
    border-radius: 6px;
    -o-box-shadow: 0 -3px 0 rgba(0, 0, 0, 0.1) inset;
    -moz-box-shadow: 0 -3px 0 rgba(0, 0, 0, 0.1) inset;
    -webkit-box-shadow: 0 -3px 0 rgba(0, 0, 0, 0.1) inset;
    box-shadow: 0 -3px 0 rgba(0, 0, 0, 0.1) inset;
    border-radius: 6px;  
    color: #fff;
    display: inline-block;
    font-family: arial;
    font-size: 16px;
    font-weight: bold;
    line-height: 100%;
    overflow: hidden;
    padding: 21px 40px 23px;
    text-shadow: 1px 1px 0 rgba(0, 0, 0, 0.12);
}

for the hover state you can use;

.button_:hover {
}

You can put your custom CSS codes within the box inside the “WP-Admin > RT-Theme 18 > Styling Options > Custom CSS”

If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com

Thank you for purchasing our themes.

Best Regards

I have the same trouble with this theme. I updated the theme to the latest and for some crazy odd reason some pages are blank white. The content is there yet, it is not showing. Please help as this is really troublesome as our site is down and not visible for potential clients.

Please advise what to do to eliminate this once for all.

The website is

http://happylittlesleepers.com/

Hello,

It is most probably a plugin conflict. Disable the plugins first to see if there is a conflict. If not we’ll need to take a look to your admin panel for detailed investigation. Please let us know by opening a support request on our support forum at http://support-rt.com

Best Regards

I deactivated every plugin and the About us page and Consultation page is still blank. What’s totally odd is some pages are visible others are not.

Just replied you on the forum.

Hi, got a little “Problem”

My support ran out a few days ago, so I try it here. Unfortunately, newly created products are no longer displayed in the categories. There seems to be a problem since the last update? More specifically with the Visualcomposer Template … Does anyone know a workaround? The new product is displayed in a Product Carousel, but not in its ProductPost (Extended) or Category… Need Help!.

Hello,

Yes, the bug has been confirmed and the theme will be updated soon. You can follow the solution until then http://support-rt.com/forums/topic/homepage-legacy-errors-occuring-after-them-update/page/2/#post-90783

If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com

Thank you for purchasing our themes.

Best Regards Tolga

Hi. Is there a method to move products from “Product Showcase” to Woocommerce?

Thanks.

Hello,

You can try this kind of post type converter plugins;

https://wordpress.org/plugins/post-type-switcher/ https://wordpress.org/plugins/post-type-converter/ https://wordpress.org/plugins/convert-post-types/

But those plugins only works for the post title, main content and the featured image only. The rest of the data must be reset by using WooCommerce.

If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com

Thank you for purchasing our themes.

Best Regards

Ok, thanks.

Hi, i have a problem with wp4.8, in /rttheme18/rt-framework/admin/js/script.js line 27, TypeError: $(...).tabs is not a function

This theme is compatible with Wordpress 4.8 ? Thanks

Hello,

Yes, the theme is compatible with WordPress 4.8 and I couldn’t regenerate the issue on my install. BTW I’ve just replied you on the forum, please follow http://support-rt.com/forums/topic/probleme-javascript-rt-framework-with-wp-4-8/#post-91658

I tried a lot of plugin about “lightbox popup on page load” but i can’t find work one for this template.

Hi,

Just tried this one and it worked for me https://wordpress.org/plugins/popup-maker/ Please provide us more details about the issue by opening a support request on our support forum at http://support-rt.com

Best Regards

Hi, how can you hide the footer only on the homepage

Let me know if this is possible, Its a pre purchase question. Trying to find a theme that can do that.

Hi,

You can have a different footer for each template. For example; the home page has only the call out banner in the footer http://rttheme18.demo-rt.com/ while this page has widgets http://rttheme18.demo-rt.com/our-products/ Only the footer bar with the copyright text is visible for all pages but it is easy to hide just for the home page with a line of custom CSS code.

Please feel free to ask if you have any further questions. Thank you for interesting in our themes.

Best Regards

Hi, WC in this theme support only PayPal. Which Add-on/Extension you suggest for MasterCard and Visa support? I tried PayPal Powered by Braintree but not work.

Hi,

It is a native WooCommerce feature — you can refer this documentation of WooCommerce https://docs.woocommerce.com/?_ga=2.81534807.1519770719.1498861635-1750981209.1485003778

If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com

Thank you for purchasing our themes.

Best Regards

celiaz

celiaz Purchased

Hello, when add a new modular on template, it never saving. How to settle the “max_input_vars” issue? My site shared hosting provider has increased to 9000 for “max_input_vars”. It is said there may be some specific limitation for this theme. Thanks.

Hi,

You can follow this page for possible solutions http://support-rt.com/forums/topic/template-builder-not-working-3/ If they don’t help, please create a new thread on the forum about the issue.

Best Regards

How do I create a excel row including image connection like on this page of the theme? http://www.theeggbrussels.com/facilities/riverside/ If I know how I can buy your guys theme. Regards

Hi,

It is a custom coding, the theme has not the functionality as default.

By the way, it might not be relevant but we have a theme with that has a solution for those type of feature list with dynamic images. https://themeforest.net/item/nixe-hotel-club-travel-spa-and-holiday-wordpress-theme/16211759 Take a look at the facility features section (3rd row from the top) https://nixe-demo1.rtthemes.com/

Please feel free to ask if you have any further questions. Thank you for interesting in our themes.

Best Regards

Hi,

Really an awesome theme! It’s possible to use product categories as catalog, without all the store options? I don´t want e-commerce, as if it were a catalog but with the options of category products

THx!

Can you give me more information about how template builder works? ThankYou I find it! THx!

Hello,

- Yes, you can create product categories as a catalog without online store features. http://rttheme18.demo-rt.com/our-products/ - You can check these videos to see how the template builder works http://rttheme18.demo-rt.com/customizing-with-template-builder/

Please feel free to ask if you have any further questions. Thank you for interesting in our themes.

Best Regards, Tolga

lesching

lesching Purchased

Hello,

your theme displays a delivery time and delivery costs for a virtuell product (woocomerce), in the previous version it was not displayed.

Thanks André

Hello André,

We haven’t changed anything related to virtual products. It must be a WooCoomerce setting within the new version. Can you please check this documentation https://docs.woocommerce.com/document/digital-downloadable-product-handling/ also please make sure that it is not a plugin.

If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com

Best Regards

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