21577 comments found.
Just got this and im running into the same issue… the loading screen?! can it be customized?
Hello,
Can you please specify what exactly we’re talking about? Thanks!
Hi!
I can’t seem to translate the “Bottom Bar” phrase, displayed only on smaller screens (mobiles, tablets, etc.).
I translated it in Logo Translate but the translation is nowhere to be found.
Thanks!
Hi,
Please note that we can provide technical support only via our online help-desk: http://support.dream-theme.com (here in comments we can only answer some general and pre-purchase question). Submit a ticket there and we’ll get back to you ASAP.
I plan to purchase your theme but could you please answer my questions;
1- Will you help us to integrate metro slider into homepage? I dont want to check the tutorial page you have shared before. Its helpless.
2- Will we get all future updates free?
Hello,
1. There’s no metro slider in The7 at this moment.
2. Yes.
First of all thanks for 2. question’s answer. For 1. one. I see a page http://the7.dream-demo.com/shortcodes/4-shortcodes/standard-media-gallery/
May be I asked wrongly sorry. I mean that metro style standard media library
That’s not a slider 
It’s only a “metro” representation of a gallery. It can be put virtually anywhere you like on the page. Therefore, it can be used easily on the homepage as well. It’s a matter of couple of clicks.
Ok I have purchased but I hate those couple of clicks. 4 different pages of you web site tells different things, and no solution. I will be waiting for your ticket reply
Hi,
Do not panic – our guys will get back to you really soon (if not already)
How do I add this to my webpage (i.e. 3-4 round icons/links with text below), like you have on your demo page right below the photo slider?
http://the7.dream-demo.com/I’m referring to the blue circles that are clickable with text below “Layout Builder” “Friendly Support”...
Thanks in advance.
Hello,
These are benefits. You can add them using corresponding post type and shortcode.
Thanks, got it. I’m just wondering what shortcode that is – I can’t find it.
It’s a shortcode/element in Visual Composer that is called “benefits”
Hi is the 7.2 compatible with Ar forms? http://codecanyon.net/item/arforms-wordpress-contact-form-builder-plugin/full_screen_preview/6023165
This form is so much more advanced than gravity and contactform7…. i am currently using gravity and it works fine, but would like to transfer to arforms because it looks so much better…
please advise, thanks
Hi,
Unfortunately we have no dedicated testing data regarding that plugin.
It’s like it on my iphone/ipad but on on responsive view on my computer. How do I fix it? Thanks
Hi,
Technically that is not a bug, but rather a rendering issue. Which version of iOS you’re using?
iOS 8.3 on an iphone 6
Forwarded your report to our dev team. Fix will be included to closes upcoming update.
Just updated the newest version of the theme, but when to trying to make a new post, the Visual Composer is not showing! It’s simply not there to chose….. help?? (And I just updated all plugins…)
Hi,
Please, submit a request via our online help-desk http://support.dream-theme.com – we’ll get back to you ASAP and take a look what is wrong.
Thanks!
Hi,
Love this theme but for some strange reason, the shop page isn’t responsive: http://www.hockeyback.se/produkter/
Could you advise how to fix this? I know it should work after checking out your demo.
Thanks!
Niklas
Hi,
Please, submit a request via our online help-desk http://support.dream-theme.com – we’ll get back to you ASAP and take a look what is wrong.
Thanks!
Hi, WordPress Plugin: Codestyling Localization is no longer published as WordPress plugin….. Whoops! We couldn’t find that plugin. Maybe you were looking for one of these? .... Really we need SPANISH translation files
Hi,
At this moment we recommend using this plugin: https://wordpress.org/plugins/loco-translate/
Tks a lot – It’s a temp solution, but are you planning to have Spanish translation files ?
Only if someone will share it with us – there are no Spanish speakers among us, unfortunately 
Good, give me sometime I’ll do it
That would be great!
one of the greatest templates in business.. congrats! is there a right to left layout?? and do you offer rtl.css file in the package ??
Regards.
Hello,
Thank you for feedback!
We know people are using The7 for RTL sites; and there is very basic rtl.css file. However there are some minor issues in JavaScript and layouts which prevents us from calling The7 100% RTL compatible.
are you going to fully support RTL in the future ? and add a demo showing it in action… if yes please to you have a specific time ? as i am planning to redesign my website and i want to use your template.
Hello,
Yes, this is planned, but it is not the highest priority task. Therefore I cannot provide any ETA at this moment
Hi,
Thank you for your theme ! But I have a problem with the blog scroller. I want the same height for all articles, like I saw in your demo “Background, no paddings” here: http://the7.dream-demo.com/shortcodes/1-shortcodes/blog-scroller/
Can you help me?
My Website: http://www.elagency.fr/
Dona34.
Hi,
First of all that’s one of the best looking sites made on The7 I’ve seen!
Second, there’s a shortcode setting that allows you to define the scroller thumbnails width and height. Make sure you filled both values.
Hi,
First, thank you very much
Second, I think width and height are correctly defined : http://puu.sh/ig0SU.png
Another idea?
Best regards,
Dona.
Hi Dona,
That is strange.. Please, submit a request via our online help-desk http://support.dream-theme.com – we’ll get back to you ASAP and take a look what is wrong.
Thanks!
Hey,
Browsed through your theme. It is a really nice one indeed. Few pre-sales questions: 1. In the Contact form (shown in the demo website under the head Skills and Service), can we also add a “upload file” field? 2. Can this theme be used for a LMS website, with instructors and students registrations facility?
Hello,
Thanks for feedback!
1. You can use a Contact Form 7 plugin to create any form you need.
2. This is not a standard feature, however I believe there’re plugins for that. E.g. check out the “learndash”.
Hi, great theme.
How do I reduce the height of the header?
Hi,
WP-admin > Theme Options > Header and Top bar. On the “Main menu” tab you’ll find the “Menu height” setting.
You can also change top and bottom padding on logo to make header height even smaller.
How do I change the top and bottom padding on the logo to make header height even smaller?
Never mind! Figured it out!
Hi,
Thank for letting know.
Hi, love the template.
WHen I use the Microsite template and choose the Photos and Masionary Grid, at the top of the options it says:
“Note: By default, all your albums will be displayed. If you want to narrow output, select category(s) above. Only selected categories will be displayed.”
The problem is, I cant see any option to select a category, it just keeps showing all albums?
Hi,
Please, submit a request via our online help-desk http://support.dream-theme.com – we’ll get back to you ASAP and take a look what is wrong.
Thanks!
I have social icons active in the top bar and have them sorted how I want. When I look at my site on a full screen it shows in that order, but on my mobile the order of the social icons is different. Is there a fix for this?
Hi,
Please note that we can provide technical support only via our online help-desk: http://support.dream-theme.com (here in comments we can only answer some general and pre-purchase question). Submit a ticket there and we’ll get back to you ASAP.
Thanks!
Hi there!! I am in love with this theme, I’ve reccommend it and bought it already several times (On costumer accounts)... It is tremendously efficient. However I am having an issue on a costumer’s website. Their menu is quite big and as big as it is, whenver you hover in the website (Close to the menu but not necessarily over it) the menu comes out… And then covers the website… Is there a way to make the menu hover only on the menu or a clickable drop-down? Thanks!!
The website is http://www.caminotravel.com/
Try this bit of custom CSS:
#header:not(.logo-side) #main-nav > li,
#header:not(.logo-side) #main-nav.menu-material-underline-style > li > a {
height: auto !important;
min-height: auto !important;
line-height: auto !important;
}
How can i get a shortcode into the top bar? I use a plugin to dynamically switch out the phone number based on where the user came from.
Hi,
Shortcodes are not supported at this moment there.
Please, submit a request via our online help-desk http://support.dream-theme.com – our guys at support will assist enabling it.
Thanks!
Just curious as to if there is a way to make the tabs on the top center align, instead of left align. I think this needs to be an option in the next update.
Evan
Hello Evan, Thanks for feedback! Will forward it to our guys.
How do I add an avatar to the “about the author” section?
Hello,
You need to register at Gravatar service. Please google for details.
good afternoon, I would like if possible to erase the www.siteweb.com/project/picture/. because in my project is not necessary. thank you very much
Hi,
Yes, simply “move it to trash”. This is a standard WordPress feature: https://en.support.wordpress.com/trash/
