823 comments found.
I’m having issues with the projects page. I’ve submitted a ticket and am waiting for a response. #518
Hello, I’m so sorry about this delay, our support is checking your problem and he will answer you now.
Regards,
ThemeMove Team
Trying to create sidebars like this page: http://structure.thememove.com/01/company/about-us-basic/ Is that the basic Custom Menu widget?
Yes j_arendall, it’s custom menu widget
Please my breadcrumb is not working
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http://support.thememove.com/support/signupPlease i purchased your theme uploaded on the livesite but the breadcrumb is not showing
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Please kindly signup submit your question as a ticket on our secure Help Desk so that our dedicated support team can further assist you.
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http://support.thememove.com/support/signupHi Admin,
I installed the theme…it was working fine a day ago…but now accordion and client logo section does not appear the way it was before…like in demo version….
i am getting message for VISUAL Composer update…what it is?
Do i need to update anything? if i ma going to update visual composer it is asking more money….as it should come into the theme updates.
thanks
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Please kindly signup submit your question as a ticket on our secure Help Desk so that our dedicated support team can further assist you.
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http://support.thememove.com/support/signupHow do you change the blog style to one of the three shown on the demo site? I can’t find where to do that. Thanks.
Never mind
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Please kindly signup submit your question as a ticket on our secure Help Desk so that our dedicated support team can further assist you.
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http://support.thememove.com/support/signupHi, I am the new for WP and the first time to use your structure theme, the question is that I upload the PDF file to WP media library, for our customer downloading from the web, after set up, when I hit the download icon, it brings me to the new page of that file url, but I hope it can be download directly when someone hit the icon, not show the new page, how can I do that?
btw, I cannot sign up on your support page, it always show “Captcha verification failed, try again!”
I know what’s wrong, forget it. thank you for your theme, just see the second question?
Right now you have in page layout 1. Full Width 2. Content-sidebar and 3. Sidebar-content. I want only CONTENT. This should be as full width but shown in the middle inside the page container how can i achieve this?
Hello,
We so sorry about this delay, our supporter answered you, please check your email.
Regards,
ThemeMove Team
Still waiting support after 7 days for ticket #390 Page Template
Hello,
We so sorry about this delay, our supporter answered you, please check your email.
Regards,
ThemeMove Team
Hi there, A question before I purchase the theme – with the colour settings – is it all preset through the backend, I’ve noticed in the demo that only some elements changed colour.. Theme is pretty close to what our client requires, just would like to show them a mock up with their right colours before purchase! Is this possible?
Hello,
Thank you for report this bug, we will fix very soon, of course when you change setting in backend, everything will change follow the color you choose, please send me a main color you want then I will take a screen capture and send it to you.
Regards,
That would be awesome – please change the main accent colour to #be202d and send me a screenshot of the demo all the way from top to bottom?
Hello,
This is full home page with your color you want http://www.awesomescreenshot.com/image/335509/d5659bcf7dd03dafd203b00a6d5ebb09Thanks – Have purchased! I was wondering if you have the demo slider settings so I can import without having to import the complete demo content? And maybe the homepage shortcodes to get started?
Hello, please help
When I installed a new ThemeMove Core 1.1 stopped working admin panel (white screen).
The site opens, but the admin panel is not ;(
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http://support.thememove.com/support/signupThank you, my ticket #436…
guys could you check ticket #411 still problem with search results categories…
Could you send me your child theme?
Hello,
It included in package in themeforest, please open the package you download and use it.
Regards,
Hello, is there a way to anchor a logo to the menu? what i want is that the logo be always visible on the top. Thank you!
Hello,
Please kindly signup submit your question as a ticket on our secure Help Desk so that our dedicated support team can further assist you.
Thanks so much!
http://support.thememove.com/support/signupHai,
we have problem,
our hosting provide now block our access to CPANEL, because they said that our website dangerous that have a hole for hacking activity, and some hack already injected the .php file to root directory.
can you help me.
we just developing worpress web with your structure theme.
Thank you
Hello,
Please kindly signup submit your question as a ticket on our secure Help Desk so that our dedicated support team can further assist you.
Thanks so much!
http://support.thememove.com/support/signuphello, i have essential greed installed on structure theme and i’m using the RTL direction.
1. the RTL looks terrible, 2. i have a problem in the console: Uncaught TypeError: u.set is not a function
how can i fix it?
thanks
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Please kindly signup submit your question as a ticket on our secure Help Desk so that our dedicated support team can further assist you.
Thanks so much!
http://support.thememove.com/support/signupI have a question: How do I set up the project page details? the demonstration is shown three types of pages. where are you pages because I can not find the setting. Models of the page I am referring to are those in the demonstration model menu has:
Project Detail page – Layout 1 Project Detail page – Layout 2 Project Detail page – Layout 3
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Please kindly signup submit your question as a ticket on our secure Help Desk so that our dedicated support team can further assist you.
Thanks so much!
http://support.thememove.com/support/signupPlease check this page http://structure.thememove.com/01/project/villa-rustica-renovation/ I think it is the layout I need but it looks kindda buggy to me now.
Hello,
Please kindly signup submit your question as a ticket on our secure Help Desk so that our dedicated support team can further assist you. Thanks so much!
http://support.thememove.com/support/signupThank you for report this bug, I just fixed it on demo
Hi there, a lot of bugs after and before update, I send you a ticket 3 days ago and no response…
please check: #411 and #339 tickets on your system… I need support ASAP.
Hello,
I answer you on all your ticket, please check it
Regards,
ThemeMove Team
When you search a keyword that is present in home page in the search page will display the home page with the code html
Hello,
Thank you for report this bug, we will optimize it in next version of theme.
After 20 days the bug persist.
Wow!
After updating to the newest version every single widget was replaced by the demo ones. This is a lot of work to redo. Why does this happen? And also logo was replaced with the demo one.
Forget it! Fixed it! 
I’m glad to here that