741 comments found.
hi there
my cart link in the top header keeps reverting back to the current page as the link.. i cant get it to take me to the cart.
i have set it up in the woocommerce plugin, as Shopping Cart as the cart page, but it wont work.
please advise.
Hi!.,
Kindly, mail us your site credentials (WordPress & FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can check and have a clear look form our end. Then we’ll help you to get rid of it ASAP!!
Regards., DesignThemes Support.
Hi! I love this theme, and we used it for a Salon and Spa client. Unfortunately, after launching, the site’s web discoverability and correspondingly its traffic tanked going from very good for its industry to almost no visibility in organic google search results and almost no traffic. Do you have any suggestions? All of the usual fixes (making sure the box discouraging search engines is not checked, All-in-One SEO Plugin is completely filled in, etc.) In fact, all the content came over from the previous wordpress site in an outdated, non responsive template, so the content is virtually the same, including the SEO info that came over in the All-in-One SEO plugin.
Hi.,
Thank you for contacting us.
We are not sure what is the issue behind that issue, can you please contact the Google support team regarding your query, so that they can give you the correct answer.
Regards., DesignThemes Support.
Hello, How can I display my logo probably in the phone?
Regards
Hi.,
Update the Retina logo from Buddha panel > General > Retina Logo, so that the mobile layout shows the retina logo.
Regards., DesignThemes Support.
how do i set up the reservation page?
Hi.,
Kindly, Create a new page and assign “Reservation Template” to that page from the page attributes section. Please have a look.
Regards., DesignThemes Support.
Hi. My site at jeffrieannchambers.com recently went live with this theme and we are quite happy with it.
Today we ran into an issue that I had not noticed when I set it up. On the front/home page down at the bottom there is a picture of an old fashioned telephone that acts as a link.
Before we started using that theme the link took you to the SERVICES page and to the PHONE CONSULTATION service. Now that I have figured out that I need to put the anchor after the previous sections closing code and before the next section’s opening code it takes me right to that service, placing that service at the very top of the screen. Here lies the problem.
When I click the + to open the service it scrolls UP off the screen.
Is there a way to force the anchor to go to the top of that service with it ALREADY OPENED? Or even to have the accordion scroll that service DOWN?
Yes I know that opening one closes another but I need an anchor to that service on that page and at the moment I have not figured out a way to properly display that service from an anchor link. Any ideas?
Hi.,
Sorry we do not have that option in our theme. We will consider it in our future updates.
Regards., DesignThemes Support.
Hi.,
Sorry we do not have that option in our theme. We will consider it in our future updates.
Regards., DesignThemes Support.
I have the same problem as the person above.
Imported the demo data and below the slider. The gallery images are showing up very large and out of place. How can I fix this? I dont see them on the page editor.
Instead of asking for FTP and all that can you just please POST the fix, as 4 people have asked it on this page of comments alone.
As well is the demo homepage just built with shortcodes or theme page builder?
Hi.,
1) Just login to Dashboard > Galleries. Just edit each of the gallery items. You can see “Default Options” meta box. In that you can see “Images” section with the uploaded placehold images. Please remove that image and upload your own image. Please do this in all the gallery items to fix this issue.
2) In the dummy pages, the home page is built with shortcodes. But you can have the home page in page builder using the sample layouts section of page builder. In the sample layouts, you have the home page. Please have a look.
Regards., DesignThemes Support.
Hi!
I can’t seem to find how to get rid of 8 galleries on the home page which appear between the slider and the rest of the page: http://onetribecounseling.com/ Please advise.
Thank you!
Hi.,
Thank you for contacting us.
Please mail us your site credentials (WP & FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can check and have a clear look form our end. Then we’ll help you to get rid of it ASAP !!
Regards., DesignThemes Support.
Hello,
I am using nextgen gallery plugin with nextgen plus and looks like it doesn’t fit with your theme. Nextgen crashes how theme options panel looks and doesn’t work well (not loading lightbox-pro time to time) . Also i tried to use “responsive lightbox by dfactory” plugin and it also didnt work. Do you have a solution for nextgen or any simple responsive gallery grid and responsive lightbox.
Thank you
Hi.,
Thank you for contacting us.
Sorry, We have not tested our theme with an third plugins other than the plugins listed in the themeforest page. So we cannot guarantee for that plugin to work with our theme.
Regards., DesignThemes Support.
Im having an issue where my cart doesn’t display the same as the demo site… It is scrolling horizontally..
please help.
Hi.,
Kindly, Try disabling the external plugins, other than the theme recommended plugins and check the issue. If you still have any issues, please mail your WordPress and FTP Login Credentials through the right bottom form located @ http://themeforest.net/user/designthemes so that we will check the issue.
Regards., DesignThemes Support.
Dear Author, I’m about to purchase a Dream Spa theme. Please advise whether it is compatible with RTL localization? In our case it is essential, Thanks in advance, Serge.
Hi.,
Thank you for contacting us.
Our theme supports RTL format. But not sure about the RTL localization plugin that you are referring too.
Regards., DesignThemes Support.
is there a way to make the [dt_sc_icon_box type =”type3”] a clickable link?
the text under it is a link but not the green circle itself.. can i make it a link somehow?
thanks 
Hi.,
You need to customize the file wp-content/plugins/designthemes-core-features/shortcodes/shortcodes.php line no: 1097 inside the function dt_sc_icon_box for adding the link.
Regards., DesignThemes Support.
Hi, thanks for the reply.
i have tried but i cannot do it. im trying to make these green circles links.. the text under it is a link but i cant make the green circle a link..
http://1drv.ms/1eXCmjxHi.,
Kindly, mail us your site credentials (WordPress & FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can check and have a clear look form our end. Then we’ll help you to get rid of it ASAP!!
Regards., DesignThemes Support.
hi which file do i need to edit to make the “Our Experts” boxes with the name/500×500 pic etc wider? I only want two therapists so i don’t need them so skinny.. I would like to make them double the size wide.
Hi.,
Please try this shortcode,
[dt_sc_one_half first type =" type1"] [dt_sc_team name=" Camiele James " role="Herbal Spa Expert" image="http://wedesignthemes.com/themes/dt-dreamspa/wp-content/uploads/2014/05/team1.jpg" twitter="#" facebook="#" google="#" linkedin="#"] [/dt_sc_one_half] [dt_sc_one_half type =" type1"] [dt_sc_team name=" Camiele James " role="Herbal Spa Expert" image="http://wedesignthemes.com/themes/dt-dreamspa/wp-content/uploads/2014/05/team1.jpg" twitter="#" facebook="#" google="#" linkedin="#"] [/dt_sc_one_half]
Regards., DesignThemes Support.
Hi
i have edited some pages and removed some shortcode but now i need that shortcode back. is there somewhere that has the original unedited shortcode for me to access?
i tried activating a new install and loading dummy data but it just says page already exists..
thanks
Hi.,
Thank you for contacting us.
You can generate all the shortcodes from the shortcode generator which comes inside the editor section. We do not have any unedited shortcodes section. Let us know if you need any specific page shortcode, so that we can send it.
Regards., DesignThemes Support.
Hi,
Imported the demo data here (www.billielyde.com)
The gallery images are showing up right below the slider very large and out of place. How can I fix this?
Hi!.,
Please mail us your site credentials (WP & FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can check and have a clear look form our end. Then we’ll help you to get rid of it ASAP !!
Regards., DesignThemes Support.
Thank you, that has been fixed!
But for some reason the gear wheel from the live preview (showing the different color and layout styles) is popping up. How do I get rid of that?
Hi.,
You can disable it from Dashboard > Dreamspa > General > Others > Disable Style Picker > Yes > Save All. Please have a look.
Regards., DesignThemes Support.
Hi
in the tilted boxes how do i make a list of items instead of just a text paragraph?
thanks,
Hi.,
You cannot use list items inside the title box. We will consider adding this option in our future updates.
Regards., DesignThemes Support.
greetings. i recently purchased the dream spa and am trying to set up exactly like the demo but with my pictures. Are there any step by step procedures?
Hi.,
Thank you for contacting us.
To install our demo data – Go to Dashboard / Tools / Import / install “WordPress Importer” and import dreamspa-dummy.xml file from Theme-directory / framework / wordpress-importer / dummy /
Those images will appear in the Theme Demo, but not in the Theme package. Because of some license issue, we have not included those images. If you want to use same image, we will send you the purchase link.
Regards., DesignThemes Support.
Where can I purchase the images?
Hi.,
Please Check the text file for the purchase links of dreamspa theme.
https://www.dropbox.com/s/jcxqp5udhocyb6r/dt_image_purchase_links.txt?dl=0Regards., DesignThemes Support.
Is there a way to force the display of the full desktop version of the site on a mobile device like an iPhone?
Hi!.,
Kindly, mail us your site credentials (WordPress & FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/designthemes we will customize it for you.
Regards., DesignThemes Support.
Does anyone know how I can remove the Logo from this theme on ONLY the HOME PAGE?
Hi.,
Thank you for contacting us.
Just add this css code in Dashboard > Dream Spa > Integration > Custom Css.
.home #logo { display: none; }
Regards., DesignThemes Support.
Excellent. Thank you.
Hi.,
Thanks Let us know, if you find any issues in future..
Regards., DesignThemes Support.
