4080 comments found.
Hi Again How do I put an image background in my navbar. I’d like to have my corners rounded and have created a photoshop file to include as background.
Hi
You can try this custom css
#top-nav .navbar{background:url(/path/to/your/image.jpg) no-repeat;border-radius:10px}
Change the URL and border-radius value as you wish.
For more technical questions, please submit ticket to http://ticket.cactusthemes.com
Best regards,
CactusThemes
I updated to the latest version and Smart Content Box is missing
Fixed this issue**
I do have one more question for you though. I am using your Advance Search Form plugin that was included with this theme. I also use custom taxonomies. I saw you sent another customer a custom file so they can use custom taxonomies – could I have this as well?
Hi
I cannot find that custom work. Could you please state your requirements again so I’ll check if we have the correct version?
Best regards,
CactusThemes
Hi How do I make the video container on a post be invisible (i.e no padding)? like on this page here http://switcher.madeinebor.com/?theme=Tides-WP
Hi
You can try this custom css
#player .container{width:100%;max-width:100%}
#player #player-embed{height:auto}
#player #player-embed .iframe{width:100% !important;height:700px}
Adjust the value height in the last line
Best regards,
CactusThemes
Hello, I’d like to know how do I add Load more option to the Smart box
Hi
Unfortunately, Smart Content Box shortcode does not have “load more” option
Best regards,
CactusThemes
there are problems. because if I add to much content the firstly added isn’t shown. the smart content box can’t show all the content?
and does blog has the load more option?
Hi
Could you provide a screenshot of the problem to http://ticket.cactusthemes.com?
Best regards,
CactusThemes
Hi,
I’m using smart content box on different pages. but it can’t show all the posts I have. is it possible to divide it into several pages?
Hi,
- Please check the smart content box settings. You can combine these parameters: Time range, specific post IDs (IDs), or Category IDs (Categories) and Number of Slides
Best regards,
CactusThemes
My Theme does not auto update even though I have entered my license info
Please submit ticket to http://ticket.cactusthemes.com and provide admin account so we can check. Please note that built-in plugins are not updated with theme. They mus be downloaded and installed manually
My Theme does not auto update even though I have entered my license info
Getting this error when attempting to install any of the TrueMAG plugins…
object(WP_Error)#480 (2) { [“errors”]=> array(1) { [“plugins_api_failed”]=> array(1) { [0]=> string(219) “An unexpected error occurred. Something may be wrong with WordPress.org or this server’s configuration. If you continue to have problems, please try the support forums.” } } [“error_data”]=> array(1) { [“plugins_api_failed”]=> string(2) “N;” } }
Something went wrong with the plugin API.
Please help!
Hi
Built-in plugins must be installed via uploading. Please find the installation files in the full download package
Best regards,
CactusThemes
Is it possible to update Visual Composer because we don’t get the activation code? Thanks.
Hi
Visual Composer will be updated along with the theme
Best regards,
CactusThemes
Ok thanks!
Hi
Social locker short codes is working on this theme but sign in locker not working in video area. Why?
Thanks
Hi
Which shortcode (sign-in locker) do you use? How do you input the value? Make sure you have read the document: http://doc.cactusthemes.com/truemag/#!/other_settings_player_logic
Best regards,
CactusThemes
Hi
We checked and it works normally with Sign In Locker shortcode. Please provide admin account to our ticket system at http://ticket.cactusthemes.com so our technical staff can help
Best regards,
CactusThemes
What thumbnail size (media settings) do you recommend me for regenerating thumbnails, because when I regenerate them the quality of my images goes down and some are still too small. Thanks for your help!
Hi
The size is pre-defined so you will not need to care about it. Please submit ticket to http://ticket.cactusthemes.com and provide site URL + admin account so we can check
Best regards,
CactusThemes
Thanks, I did!
hey, how do i add Facebook comments or even wordpress comments? i enabled wordpress comments on settings and its not working? but i want to add Facebook comments. many thanks
Hi
To have facebook comments, you need to install official Facebook plugin: https://wordpress.org/plugins/facebook/
The global setting only works on new posts. For existing posts, you will need to enable one by one by going to each post and check the “Allow comment” checkbox.
Please submit ticket to http://ticket.cactusthemes.com and provide admin account so we can check.
Best regards,
CactusThemes
Quick question: I enabled theme update in theme options. It did give me a notification on the theme option menu bar, asking if I want to update. I did – but received 3 warning errors, including that I do not have permission [am administrator], so the permission would be a setting on the server – but which? for which file/folder in the truemag theme?
I tried the custom css you gave me for the borders [white] but it does not do the trick.
Since you were kind enough to install the demo for me last night, is it fair to assume that I actually already may have the latest update that came out on envato today, June 18th ? Thank you for your attention.
Hi
The latest update is 3.4.1, you can install theme again without affecting your current data. Please check the release logs here: http://demo.cactusthemes.com/truemag/release_log.html
Please send question to your current ticket so our staff can follow.
Best regards,
CactusThemes
Please, test the theme with Google PageSpeed Insights and optimize the code for a better performance.
Hi, the advertising spaces page doesn’t work at the moment. Can this be solved? I need to show it to my client. http://demo.cactusthemes.com/truemag/advertising-spaces/
Hi
It works. We just do not enable them 
Best regards,
CactusThemes
Hey Cactusthemes
1.Plz Need css codes for displaying footer widget space only to show on my post page, I would like to display footer ads only on my post video pages
2. Using Userpro to display front end profile how to hide user from seeing there back end profile? – Top right hand side – links back to back end in your theme
http://i.imgur.com/ZCSXfIS.pngAlso where the light off light on feature? something definitely missing from your awesome theme
regards – happy coding
Hi
1. You can add this css code to Theme Options > General > Custom CSS
footer.dark-div{display: none;}
body.single-post footer.dark-div{display: block;}
2. You are using a 3rd plugin. In this case, please contact the plugin author to get more information.
3. Our theme do not have Light-on/off feature.
Best regards,
CactusThemes
When someone clicks on Facebook share, what it shares is the YouTube video url and not the url of my site! I checked on setting to play the video on my site but nothing happened!
Hi
That setting in “Theme Options > Social Share > Share Video on Facebook” should work. Please submit ticket to http://ticket.cactusthemes.com and provide admin account so we can check
Best regards,
CactusThemes
Hi,
We have used this theme on our website videos.shoppingadviser.in We are facing issues with the thumbnails, kindly have a look. The thumbnails height is getting bigger. Also, tried with manual featured images but they are not fitting in the slider. Do i need to do any settings for it??
Thanks,
Hi
Please use Regenerate Thumbnails plugin to resize all images again.
Best regards,
CactusThemes
Hi, I did use that plugin, but even the result is same.
Thanks,
Hi
Please submit ticket to http://ticket.cactusthemes.com and provide admin account so we can check
Best regards,
CactusThemes
Before my video show subtitle, now it won show, please help
Hi
Could you provide site URL + admin account to http://ticket.cactusthemes.com so we can check?
Best regards,
CactusThemes
Hi
When I add youtube video, none of the the information are pulling to the content area any more.
Hi
You need to configure YouTube API key for new version. Please check http://doc.cactusthemes.com/truemag/#!/other_settings_youtube_V3_API
Best regards,
CactusThemes
Hi, I replied in the ticket #410691 – 06/15/2015 3:36 pm – please help. Thank you
Sorry it is a long description. Let me know if a wp reset is faster to start again with the auto import? I will do whatever I need to do – but am now on a deadline for today and have to have my issues resolved in the next few hours. Thank you.
Hi
WP Reset will reset your current installation to a fresh state in 1 minute. You can start configuration using our demo data (Import sample data), that would be faster.
Best regards,
CactusThemes
I have currently a new installation after a reset, and imported demo data – it is not looking good by any means. Only one page looks like the demo. I stated everything in the ticket on support.
I know what “reset” means – I am working with websites since 1993 – not exactly a newbie…........ at this. I’d appreciate if you answer my points I made in the support ticket. Thank you
Currently I am not resetting again, so you can see the actual pages after importing your demo data.
Hi
I’m sorry that I do not get your point correctly. Our technical staff will check the ticket soon
Best regards,
CactusThemes
Thank you
