1114 comments found.
Hi?I am RT-18 USER?I want to setup “microsoft Yahei “Font in the theme body style.but i find RT-18 theme can’t support this Font.can you tell me how to do?thanks.
Hi
Please check out the forum. You can create a login with your purchase id.
http://support-rt.com/forums/topic/self-hosted-font/ http://support-rt.com/forums/topic/change-heading-fonts-in-rt-theme-18/If you have any further questions please create a account at our forum with your purchase key.
http://support-rt.comBest regards,
Theme support
Hi
To add to that you add the font code to the theme general settings before head section and use custom css to apply it to the elements.
The custom css can be added in the custom css box in the styling options.
Of by creating a child theme that loads a css file.
You can also try plugins.
https://wordpress.org/plugins/use-any-font/ https://wordpress.org/plugins/web-fonts/ https://wordpress.org/plugins/wp-font-face/If you have any further questions please create a account at our forum with your purchase key.
http://support-rt.comBest regards,
Theme support
Hellow, thenks for the theme. I like it very much. I have one problem: when I add a bunner with a button using short code, the button link is not working. What I meen by that is when I add thelink url inside the code: button_link=”” nothing happens. Am I doing something wrong? This is the link to a page where you dan find an example: http://www.hamaabada.co.il/%D7%97%D7%A8%D7%93%D7%94-%D7%97%D7%91%D7%A8%D7%AA%D7%99%D7%AA
thank you!
Hello,
Here is a quick fix for the issue;
.banner .button_ {
z-index: 1;
}
Please put the code above into the Custom CSS Codes field inside the Styling Options.
If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com
Thank you for purchasing my themes.
Best Regards
Hi, is possible to see the demo theme in responsive mode? i would like to check this our before purchase? tnx!
Hi
You can view the website http://rttheme18.demo-rt.com/ on any mobile device to see the responsiveness.
Best regards,
Theme support
Me too~ shows a blank page when I clicked on template builder…
I use latest version: wp4.2.2 + rtheme18-1.8.1
I’ve tested it with IE, Firefox and Chrome…It still shows a blank page, strange…
Hi
Can you please create a user account on our forum with your purchase key and post your question(s) / issue(s) in there?
You can include ftp + wp admin logins by adding a reply to your thread set to private.
To reply in private mode checkout this image. It will explain howto do so.
Thank you.
Best regards, Theme support
I’ve solved it, because one of plugins dissappers template builder
Hi
Thank you for the feedback as that is always appreciated.
If you have any further questions please create a account at our forum with your purchase key.
http://support-rt.comBest regards,
Theme support
Any chance I could only update Slider Revolution? I mean, I got a customized version of the theme if I update I’ll loose my changes.
Yes,
You can find the latest Slider Revolution plugin inside the /rttheme18/rt-framework/plugins/packages/ folder
For the future, I recommend use a child theme to customize the theme core files http://support-rt.com/forums/topic/tutorial-how-to-create-a-child-theme-2/
If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com
Thank you for purchasing my themes.
Best Regards
Hi. Is RT-Theme version 1.8.1 compatible with wordpress 4.2.2?
Hi,
Yes, it is compatible!
If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com
Thank you for purchasing my themes.
Best Regards
Why you dont update layer slider?
Hi
They will be included in the next theme update. The latest Layerslider is from july 3. We are still testing the update.
Best regards,
Theme support
duplicate reply
duplicate reply.
Hello,
The theme just updated and the latest version of layer slider plugin ( 5.5.0 ) include to the theme package (v1.8.1)
If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com
Thank you for purchasing my themes.
Best Regards
Thank you.
Hello, this might be a silly question, but I cant figure out why there isn’t a “Continue Reading” button or link at the end of the excerpt on my blog posts. Please help. Thanks.
http://bit.ly/1JJZRJZHi
The answers are in our forum.
http://support-rt.com/forums/topic/to-change-text-read-more-under-the-posts http://support-rt.com/forums/topic/instead-of-continue-readingIf you have any further questions please create a account at our forum with your purchase key.
http://support-rt.comBest regards,
Theme support
Hi, I like very much your themes, would you advice me which is better for news/magazine “RT-Theme 18” or “RT-Theme 19” ? Thank’s in advance !
Hi, You can use both but RT-19 has more layout alternatives and tools for blog lists.
Please feel free to ask if you have any further questions. Thank you for interesting in my themes.
Best Regards
Hi, I want to add some text to the copyright area in the footer.
I want to have the copyright information alligned to the left and, on the same line, have something like “webdesign by:....” alligned to the right.
I tried this:
My footer on left My footer on right
But it doesn’t work, is there a way to do this?
This is what i tried: (i replaced the < and > for [ and ] to show properly in the message this time.)
footer on left/span style="float: right;"]My footer on right[/span]This is what i tried: (i replaced the < and > for [ and ] to show properly in the message this time.
footer on left/span style="float: right;"]My footer on right[/span]Hi
Can you post your questions with the account you bought the theme with or even better can you please create a user account on our forum with your purchase key and post your question(s) / issue(s) in there?
Thank you.
Best regards, Theme support
Hi. I would like to buy this theme, but I’m not sure if I can add 10 items on a row on the Portofolio page (I only see 3 items on a row here). Can you please clarify this for me?
Hello,
You can have 5 items max on a row for the portfolio listing pages. Please feel free to ask if you have any further questions. Thank you for interesting in my themes.
Best Regards
is it possible to use “Visual Composer” in the theme. Is it compatible with the theme?
Hi
Rt19 is compatible. RT18 has the template builder and that does not work with the VC.
Best regards,
Theme support
When is the next update expected?
Hello. I have a little issue here. I cannot click on any sub-links (under the Styling Options link) so I cannot any items inside of it. Could you help me? Thanks.
Hi there. I think I already found out the way to fix this issue. I guess it’s something related to my Plugins. Either “All In One SEO Pack” or “Gravity Forms”. Btw, it is a good theme. Thank you.
Hi
Can you please create a user account on our forum with your purchase key and post your question(s) / issue(s) in there?
http://support-rt.com/Thank you.
Best regards, Theme support
Hiya – we are wanting to give the client access to their site (for updates) but don’t want to give them admin access, is there anyway to allow editors to update templates? At the moment they can’t 
– please let me know asap. Cheers.
Hi
That is not possible as there are no user roles for that within the code.
If you have any further questions please create a account at our forum with your purchase key.
http://support-rt.comBest regards,
Theme support
hi can i have black skin????
Hi
There is no black skin. You can alter one of the color css files to your need and select that.
The files are found in the theme css sub folder
If you have any further questions please create a account at our forum with your purchase key.
http://support-rt.comBest regards,
Theme support
Is there any way of importing products?
Hi
Try
https://www.google.com/search?q=wordpress+import+all http://www.wpallimport.com/If you have any further questions please create a account at our forum with your purchase key.
http://support-rt.comBest regards,
Theme support
Hello! i love the theme but i have this questions: 1. how many category products can i add? 2. For example, inside “Product Category 1”, how many products can I have? 3. For example, inside “Product with all elements”, how many pictures of the products can have? (in the example there are 5 photos) Ty!!
Hi
You can add categories to a products as much as you want. Its default wordpress. But be carefull with adding to much categories to one product as it will appear in each one of those making it confusing for the visitors.
You can have as much products as there is space in your website or database. Its not limited by us but by wordpress, mysql and your hoster.
I have never tried it but the images you can also add as many as you like. But be aware the page loading time will sloooooowwww down if you add 100 images to a product. And your visitiors will stay away when the pages dont load fast.
Best regards,
Theme support
Hello Dear Sir/Madam, I setted up RT Theme 18. But some settings are not working completely or I dont want to use some settings. I tried to join from support part. And I confronted a problem there also. I will be glad if you can help me. Primarily As I filled information, I couldnt receive emails which coming from contact part. Second one, some words in our website seems like English. For Example: Homepage ‘Search’, Contact page ‘Your Name’.. How can we translate them to Turkish from English? Third, 2 title which I had created in home page as pressing to (wordpress-sight-menu custom link) did not open new tab. Are there any extra setting for opening? Fourth, ‘Short Description’ writings which I attached to near of each product in product tab, looks bad in the previous menu (general categories). How can I provide keep out of sight in general categories? Example: http://www.generallife.com.tr/oda-termostatlari/ Thanks in advance.
Hi
You can contact us on support@rtthemes.com for your login issues on the forum.
You can then create your forum threads with each question in its own thread.
The answer to language question can be found in the buildin setup assistant translation section. You can use poedit to translate the files.
Best regards,
Theme support
Hi! As I mentioned on my last message, I cant login to support forum. It is a problem. Regarding to sign up, althought I entered the buying code (purchase codes), system does not complate to signing up. I would be glad if you can help me complate the support form.
Hi
As i replied please contact me on support@rtthemes.com to solve your login problems.
Thank you
Best regards,
Theme support
Hi, any recommendation for translation from English words to Turkish words for example : in the contact form, breadcrumb and “Search” word text field? Thanks.
Hi
You can find the answer here
http://support-rt.com/forums/topic/translating-themes-by-using-po-files/ http://support-rt.com/forums/forum/general/tutorials/If you have any further questions please create a account at our forum with your purchase key.
http://support-rt.comBest regards,
Theme support
