767 comments found.
LAST question from me (pinky promise!)
Could you take a look at this site and let me know how to get rid of the “kids life” logo on mobile view in the header. It doesn’t show up on desktop view, just on mobile.
childreninmotion.info/wp
Thanks
Hi.,
Update the Retina logo from Buddha panel > General > Retina Logo, so that the mobile layout shows the retina logo. The retina logo should be exactly double the size of normal logo. If your normal logo is 100×200. Then your retina logo should be 200×400.
Regards., DesignThemes Support.
Hi!
I’m interested in purchasing the Kids Life theme. I checked out the live preview and it seems like the slider on the homepage isn’t working. The images seem to not be loading. Is it possible for that to be fixed? I’d like to see what that looks like.
Hi.,
Thank you for contacting us.
Thank you for letting us know. We will fix it ASAP.
Regards., DesignThemes Support.
Good afternoon,
I am having trouble validating my LayerSlider sliders to make your updates. After entering my purchase code I get error messages .
Another question is about font color. I ‘m not getting set colors for the body of my page home even changing the theme settings.
The site is www.artesanatoestacaodasartes.com.br/loja .The text you want to change the color is “Seja Bem-Vindo À Nossa Loja…Estação das Artes…Há mais de trinta anos no mercado… ” of white for black.
Thanks
Hi.,
Thank you for contacting us.
1) Your layerslider is already active. You can just ignore that message in your dashboard. Since the layerslider came along with the theme that message appears in your dashboard, you can get the layerslider slider files from us when there is an update. Send us a message through the right bottom form @ http://themeforest.net/user/designthemes so that we will send you the layerslider latest files.
2) Already the text “Seja Bem-Vindo À Nossa Loja” seems to be in white. Please have a look.
Regards., DesignThemes Support.
As in the live preview, how do I get that colored line about each word? (ie. Home is pink, About is yellow—the color of the text AND that line above).
Thanks
I’ve got it!...
Hi!.,
Glad that you fixed the issue.
Let us know, if you find any issues in future.
Regards., DesignThemes Support.
Hi! I have pre-question. Is it possible to assign to homepage simple page?
Hi.,
Thank you for contacting us.
What do you mean by simple page? Let us know clearly so that we can help you better.
Regards., DesignThemes Support.
I mean, just a page with text. For example, a page of your topic: Pages-Typography
Hi.,
Yes you can assign any pages from Wordpress Pages section as your home page.
Regards., DesignThemes Support.
Hello,
Is there a way to have a link to view all portfolio items?
Hii.,
Thank you for contacting us.
You can show in the portfolio template page like this http://wedesignthemes.com/themes/dt-kidslife/portfolio/ You will have a option in the backend like Post per page. Just choose “All” in the dropdown, so that all the portfolio items will be shown in that page.
Regards., DesignThemes Support.
Good afternoon, I need help to solve some issues on my website www.manosarte.com.br/loja 1 ) I can not set colors for the font sidebar links ” hover” . Already set up in Typography , but it worked . 2 ) How do I remove the comments from the blog template pages? 3 ) How to translate the contact page settings ? http://www.manosarte.com.br/site/fale-conosco/ ” location and phone” 4 ) How to edit the position of the Main Menu ? I would like him to stay down , considering the current position.
Can you help me? Thanks
Hi.,
It seems that you are using a different theme other than kidslife theme.
Please update the kids-life theme and have a look.
Regards., DesignThemes Support.
sorry!
Hi,
i can’t register on your support forum.
ERROR: Banned by WangGuard Is it an error? Perhaps you tried to register many times.
Hi.,
Thank you for contacting us.
Let us know your email, username and password through the right bottom form @ http://themeforest.net/user/designthemes so that we will create you a new account.
Regards., DesignThemes Support.
my username and password on the support forum? i don’t have yet because i can’t register
i can login now. thanks
Hi.,
OK, Thank you.
Hi! I purchased the template! As I opened the unzip files, I noticed there are 3 different templates! kidslife.zip, kidslife-child.zip and dummy layerslider.zip! What are the differences? I had a look in the html instructions attached but there is nothing really clear to read in oder to undserstand which template use between kidslife and kidslife-child template! Please let me know as soon as you can because I have to start quickly with my project.
Hi.,
Thank you for contacting us.
Just upload kidslife and kidslife-child folder inside wp-content/themes/ and then you can activate the theme from Dashboard > Appearance > Themes. Please check this youtube video for more information https://www.youtube.com/watch?v=S9VWG-zjuIA&list=PL6kpawNbFm9XiJg-72r78BXE02_ZlQyLR&index=5
Regards., DesignThemes Support.
Do I have to install both of the two templates.zip? In which way? If I install kidslife.zip and I activate the template how can I install and activate the second one (kidslife-child.zip)?
Do I have to install both of the two templates.zip? In which way? If I install kidslife.zip and I activate the template how can I install and activate the second one (kidslife-child.zip)?
Sorry for the double message! I have an other important question! I do not understand following your instructions how to install the demo version of the template! thanks
Hi!.,
Please mail us your site credentials (WP & FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can check and have a clear look form our end. Then we’ll help you to get rid of it ASAP !!
Regards., DesignThemes Support.
Hello,
The page builder doesn’t seem to work, I drag and drop but it doesnt appear
Hi!.,
Please mail us your site credentials (WP & FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can check and have a clear look form our end. Then we’ll help you to get rid of it ASAP !!
Regards., DesignThemes Support.
Sent, waiting for your response, thanks.
Hi.,
We created a new page with page builder here http://www.back2myroots.tv/test-pagebuilder/ and it is working fine. Please have a look.
Regards., DesignThemes Support.
Thanks for your feedback. The issue is actually moving columns, it doesn’t work. Please have a look again.
Hi.,
Actually we have used the column modules only in the test page we sent you http://www.back2myroots.tv/test-pagebuilder/ You can see that we have used 1/4 column four times in this test page. Also 2 one columns are shown below the 1/4 columns. You need to add some content in the columns so that the content will be shown accordingly.
Regards., DesignThemes Support.
Hello,
The issue I’m having with the page builder is that when I try to drag or re-position columns and other content, it creates multiple non editable sections and it doesn’t move to the preferred area. Please see screen shot here – https://mydesignsfouryou.tinytake.com/sf/MjA3ODExXzEzMDYyMTM
Hi.,
Let us know how to replicate the issue that you have. We tried drag and drop and change the positions in this page http://www.back2myroots.tv/test-pagebuilder/ and we did not get the issue. Also send us the page link of the issue.
Regards., DesignThemes Support.
Hi, I have a problem with post meta options. I try to disable all post meta options in Blog page, but still the same. Can you help me?
Hi.,
Kindly, mail us your site credentials (WordPress & FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can check and have a clear look form our end. Then we’ll help you to get rid of it ASAP!!
Regards., DesignThemes Support.
sorry, my mistake
wrong input field 
Hi.,
Kindly, Explain in detail with some screenshots/videos of your issues.
What is the Kids Life Gallery and how do I find it/add photos to it? I am trying to get a “recent photos” widget in the footer.
Also, I have the shop page selected as a left sidebar, yet it stays fullwidth with no sidebar at all.
deleted woocommerce and reinstalled.. working fine now.
Hi.,
Thank you for contacting us.
1) Kidslife gallery comes from the portfolio section. Just add some portfolio from Dashboard > Portfolio. You can add photos while you are adding the portfolio items. After add the widget “Kidslife Gallery” in the footer widget area as per your needs.
2) Glad that you resolved your shop page issue.
Regards., DesignThemes Support.
Hi there,
Im struggling to figure out how the star underlines work on the Headings. If I have them on a white background type 1 shows grey in-between the stars and type 1 are white stars so they don’t show at all?
Can you help?
Hi.,
The white stars under heading(type 2) is designed for dark background sections. Type 1 star headings is made with grey background(as our body background color is grey) which is designed to suit for all skins. If you need to change grey color, have to work on that image which suits your site body background color.
Regards., DesignThemes Support.
Ok, So I can’t use the heading shortcode on any other light colour background other than the standard grey body background? I have sections on the page that are white, so this means I can’t use the heading shortcode here?
Hi.,
We will help you to achieve what you are looking for, kindly send us your site’s URL or your body background color in hexadecimal code.
Regards., DesignThemes Support.
I have a problem with sidebar on blog template ( http://test.netwintec.com/roccogiocattoli/blog/ ) i’have added a custom sidebar “blog” on the page, and set right sidebar option. In the sidebar on widget page i insert two element but i can’t see anything on the page. Can you help me?
Hi.,
If you have any cache plugin installed. Just remove it and check the issue.
Regards., DesignThemes Support.
Hi Love this template just have one question I would like to use facebook live feed widget, is this possible ? Thank you
Hi.,
Thank you for contacting us.
Sorry, We do not have that option in our theme. We will consider it in future updates.
Regards., DesignThemes Support.
Is it possible to use a 3rd party plugin instead?
Hi.,
You can use third party plugins for facebook feed widget. But we have not tested our theme with an third plugins other than the plugins listed in the themeforest page. So we can’t guarantee for that plugin to work with our theme.
Regards., DesignThemes Support.
Thanks Perfect 
Hi.,
Thanks Let us know, if you find any issues in future..
Regards., DesignThemes Support.
Hi, I am trying to add a background image to the “events page” I know there’s no option to do this in theme, however when I try to add a “div class” to the html text editor, so that I can add a background image in the css, it will not save the html (it just disappears)? Any way I can add a background image to a specific page using css?
Hi.,
For adding html code, you need to add it in the “Text” mode of the editor. Please have a look.
Regards., DesignThemes Support.
Where can I change that the “Another icon Box Link” opens in a new tab ???
Hi.,
Thank you for contacting us.
You need to change it in the file wp-content/plugins/designthemes-core-features/shortcodes/shortcodes.php inside the function dt_sc_icon_box
Regards., DesignThemes Support.
Thanks for your quick answer. i found the line . But is it possible to open only in new tab if it is an external the link?
Hi.,
Yes just add target=”_blank” to the line of code that you found.
Regards., DesignThemes Support.
Hi, nice theme, a presale question:
- Is it present a widget or a feature in page builder to show posts/news per categories? I need to show two different categories of posts in home page; can you let me see a page where this is done?
Many thanks
Hi.,
Thank you for contacting us.
Yes, We do have that feature in our theme. We do not have example link for that feature.
Regards., DesignThemes Support.
Starting from the top and using the “home” Sample Layout…the body of the page isn’t full-width (even though it’s checked to full-width in the Budda Panel under appearance. Is there another code I should use to ensure that the entire page is full-width and not boxed?
Hi.,
You need to select “Full Width Template” from the page attribute section of that page. Please have a look.
Regards., DesignThemes Support.
