70 comments found.
How easy is this to edit. I’m no webdesigner and don’t do codes. Just need to use a theme to show the book and offer downloads promised in the book..possibly with a link to amazon…How long will it take me to do all that and how many plug ins will I need? Thanks.
Preface is pretty simple to use and comes with documentation. We have a range of customers from developers to authors. You will need to do some reading up on WordPress and WooCommerce though to use any theme. How long is a piece of string really is the answer to your question. What may take 5 minutes for some may take an hour for others. What I can tell you is downloads are possible via WooCommerce or just directly using a link to a file and Amazon button can be achieved with a button short code.
I see that the support only lasts for six months. Does that include updates too? Or do I get a whole year of updates?
You get updates until the point that the theme gets deleted or ThemeForest isn’t around any more. Whichever comes sooner. You can buy extra support too if you need it or stick with the 6 months and renew it if you need to. Support covers bug fixing, basic questions and simple CSS advice/edits
Although I have a valid purchase code, I can’t submit a ticket. So I put my question here.
Can I use <?php echo date ('Y'); ?> in the footer?
I’ve trieb to adjust it in the footer tagline of custom text, but it don’t work.
It always shows: © 2015- <?php echo date (‘Y’); ?> Impressum.
Thanx
Ann
The text gets sanitized so php won’t work through the theme options you will need to edit the footer.php ideally via a child theme
Preface 1.1.9 Now released and fully compatible with WordPress 4.6
Please make sure you update to 1.1.9 before you update WordPress to 4.6!Fatal error: Cannot redeclare the_post_thumbnail_caption() (previously declared in /home/daylonde/public_html/wp-includes/post-thumbnail-template.php:244) in /home/daylonde/public_html/wp-content/themes/preface/framework/default.php on line 159
that’s the error I get after upgrading to Wordpress 4.6
also, the option to set a Primary Menu has disappeared since 4.6
Hi there, It looks like WordPress have used a function name in core that was already existing in our theme, which is causing an issue.
Hopefully you had made a backup of your website before updating, as advised by WP when you update, and you can roll back to that for the time being.
A fix is imminent for the duplicate function is already completed on our development version and we’ll let people know when it is ready to download. We can’t see any issues with menus though – so may need a little more information from you on that.
the updated fixed everything. thanks. previously the ability to select Menu locations had disappeared so it’s back now.
Excellent news thanks for confirming all is ok 
HI I would like to purchase it but iw ould like to have an info. Is it possible to add a portfolio plugin because i am author books and illustrator.
Can i use it with two sites. I have a personnal site for my books and illustrations and a professional site for my puslishing activity.
Nathy
Hi Nathy,
We haven’t tested with any portfolio plugins, our Literary theme has books + portfolio though.
You can only use the theme on one live install, as per the ThemeForest licence restrictions.
Hello, I just bought this theme but i am not able to locate the detailed documentation for the same. Can you help please..!!
Hi there if you go to your downloads tab in themeforest and then choose all files and documentation download that zip and extract it you will then find the documentation in a folder called Theme Documentation
Hi. I’m interested in purchasing this theme, but was wondering how well it would support child theming so I can tweak it a bit. Basically, I’d like to replace the navigation and have a custom splash page for the home page based on a Bootstrap layout.
Hi there yes it even comes with two child themes. One vanilla one and one that provides the woo commerce support should you need it.
That’s great. So far I’m loving this theme. The only issue I’m having is how to turn of the “mean menu” for mobile in my child theme. It looks like it’s using javascript to set my nav style to “display:none” and ruining the menu I am trying to use. Is there a way to prevent this from happening?
It ships with MeanMenu as per the demo you’d need to write some explicit CSS to hide MeanMenu and re show the nav if you log a support ticket on https://meanthemes.ticksy.com with a link to your site we may be able to help
Thanks for the quick response! Knowing I could do it in css vs. javascript I just set
nav { display: block !important; } mean-menu { display: none; }
And it worked!
That is pretty much what I would have suggested on support, nice work!
I cant create a support ticket on your support page because there is no option or field to provide the TF purchase code
It should appear once you have selected a themeforest theme https://meanthemes.ticksy.com/submit/
The option is absent as per this screenshot http://imgur.com/Z0CSTZg
If you look at the screenshot you’ll see if says welcome back – I’m assuming you already have an account/ticket? What happens when you submit?
when I submit I get this unstyled page, as seen in this screenshot http://imgur.com/vnvJqSz
Oh dear! I’ll report it to ticksy. It’s a third party support system. Just send me your issue via the contact box on my profile page and I’ll reply via there.
Profile on themeforest I mean 
Yes it does seem to be a Ticksy issue because the option is missing from another theme dev support page.
I sent you the message.
Cheers I’ll let ticksy know
Hi, I’m interested in this plugin but before purchasing I’d like to be sure whether or not it can do the following: - Set no price on “books” - Add a “Download” link in each item
Hi there, this is a theme not a plugin. You’d need to set a 0 price for a free download.
I’m sorry, I must’ve been very tired, yes this is a theme. Alright, thanks for your answer!
No worries I thought it was best to clarify 
After the update the webside isn’t shown on the smartphone (iPhone). I can’t see the blogposts, not what is written on the sides. I only see the menue. On the PC everything is perfect. Does anyone know a solution for this problem? www.auf-lose-blaetter.de
Hi there, I doubt this is a theme issue, you have quite a few plugins running, one which seems to interfere with the layout by adding a contact bubble. Try disabling all plugins apart from MeanThemes Tools and see if the issue goes away, if not please submit a ticket to our dedicated support portal: https://meanthemes.ticksy.com
Thanks a lot. This is the solution. I deactivated ALL plugins – the webside is perfectly running. Now, I only have to find the wrong plugin.
No worries, I’m guessing it was the contact panel one as it was wrapping the whole website content in its own wrapper and hiding it from what I could see by inspecting the code. If you need anything else please use the support link https://meanthemes.ticksy.com
The problem was “Contact Form Slider” from “Pantherius” ... Now I’ll search an other contact slider.
Ok, no problem, good luck
It says in the manual that I just re-order my books by dragging and dropping, but that doesn’t seem to work. help!
Have you installed the intuitive custom post order plugin we recommend and then gone to its settings and ticked the books custom post type? If you’re still having issues please submit s ticket to https://meanthemes.ticksy.com
Hi Guys,
Great theme, thanks.
I have an issue with the Navigation Menu though, as soon as you reduce the size of the browser window to a width that is too small for the existing menu then the menu disappears, making it impossible to get around the website. When I previewed in mobile the Navigation Menu was completely non existent.
Could you please help me to resolve this.
Many Thanks
Hi there, that sounds like a jQuery conflict, can you send a support ticket with all the details to https://meanthemes.ticksy.com/ please
I noticed someone else asked about customizing the front page, and you mention the plugin “Intuitive Custom Post order”. However, no where in the instructions does it show how to use it.
Really disappointed with the theme 
Yes it does sound like you haven’t read the documentation PDF by the sounds of it as that information is on pages 6 and 7. If you add a support ticket at https://meanthemes.ticksy.com with any questions we will take it from there.
It doesn’t address the issues I’m having.
I hired someone to help me, so I won’t be submitting a support ticket (yet). Hopefully he can figure it out.
Ok well the support channel is there if you need it.
Is there any way to set up a simple grid of books – say, 3 rows of four books – without the slider and everything?
The instructions seem really limited, and don’t show how to edit demo pages, and there doesn’t seem to be shortcodes for books.
Basically, I’m really frustrated with the limited reconfigurability of this theme, unless I’m missing documentation?
Yes it does sound like you haven’t read the documentation PDF by the sounds of it. Please don’t rate a theme 1 star before you’ve had a response from the author, that’s really disappointing. If you add a support ticket at https://meanthemes.ticksy.com with any questions we will take it from there.
I’ll be happy to change the rating if the theme is reasonably easy to customize.
The theme is easy to customise but as with everything there are different expectations from different buyers.
Hello. I am very interested in getting this theme. It looks almost perfect. I have a few questions though if you can find time. Please excuse if they sound daft, I’m a beginner:-
1a. Can the slideshow be modified so that it doesn’t have that ‘three-book-one-small-one-big-one-small’ look? More like a normal slideshow?
1b. I suppose I could replace it with a plug-in widget could I?
2a. Are the sizes of the elements editable? I.e. can I make the head element a bit bigger?
2b. If I have a 2-column blog layout, with posts in the main part and a smaller side-bar, could I alter the width of either?
3. Is it possible to add little design elements here and there? I would like to add lines and double lines to separate columns. Would that be possible?
Those are the main questions. Take a look at this mockup I did a little while back. I realise that I won’t be able to use your template to get exactly this, but do you think I might somehow be able to get close? Ish?
http://1.bp.blogspot.com/-l_mW9D1ob7g/VW_8ndJfNtI/AAAAAAAACbY/6afltj1BqqA/s1600/webmock.jpgOr could I, even, pay a little extra to get my theme a bit closer?
Thanks for your time.
Hi there
1a – The 3 images are just photoshopped together, this is a normal slideshow and you can drop images and text in there
1b – No not without modifications
2a – You can tweaks things like that if you know CSS and we can help with that too via support
2b – The blog archive with a column looks like this… https://www.dropbox.com/s/uyqipi8bfoizb60/Screenshot%202015-06-04%2010.24.17.png
You could adjust this with CSS as well
3 – You can definitely change the colours etc. to match what you have there and get the fonts pretty close, the 3 column layout isn’t in Preface though so you’d perhaps need to rethink that part of the design. We do offer a customisation service which we can quote you on but we need a full brief upfront before we provide a cost.
Thanks for the quick, friendly reply. Looking good. How can I get in touch about your customisation service? I assume that the smaller the customisation the smaller the cost – I’m hoping I can move ‘preface’ a few paces towards my ideal rather than have you work hard to exactly match it.
Hey there 
Just go to our profile page http://themeforest.net/user/meanthemes and scroll down and fill out the message panel in the bottom right.
https://www.dropbox.com/s/rtq6vcxlibtmck2/Screenshot%202015-06-04%2010.44.33.png?dl=0We’ll then get an email 
Hi, sorry, did you get my email?
Yes, we’ve got it – we’re be emailing back shortly 
Hello! Does this theme support different languages? Can I insert videos in the product pages? Thanks in advance and congratulations!
Hi there, do you mean can you sell videos or do you mean can you add a video in the description area? In regards to language support, we provide the .mo/.po files for translation but we haven’t tested with any multi-lingual plugins.
Hi! I meant adding a video as part of the description of the product. So, you dont’ know if it works with a multi-lingual plugin… We need descriptions in three different languages. An accurate version, I mean. Any idea? Many thanks in advance!
Right ok, yes you can add a video to the “Product Description” area, but not the area under the price as WooCommerce strips the oEmbed tag. Yes that’s right, we don’t know if Preface works with multi-lingual plugins as it has not been tested.
Hi, I have send you a ticket about a problem showing the single book page. It’s the 3. time the same problem occurs and I think you need to solve this problem once or for all. Thanks!
Hi there, it looks like your permalinks were to blame, I’ve just resaved them and the books pages have formatted correctly. This happens sometimes with WordPress if themes have been switched or updated. We’ll add it as an FAQ for anyone that comes across this issue again.
I purchased this theme and I really like it. However, I can’t get the header image to place properly. At the recommended size of 1600×410 it takes up almost the whole front page and NOT placed centered in the header above the menu. I don’t want just the text as my header – I have a graphic I’d like to use. How do I place it properly?
Hi there please log a support ticket with your web address at https://meanthemes.ticksy.com and we’ll take a look. Thanks for purchasing 
Hi. I really like your theme. Is it possible to see the documentation of the theme in order to check if it fits for me?
Thank a lot for your answer. Regards JJ
Sure just email us at themes@meanthemes.com and we will send it over.