I’ve just checked your site in an iPhone 6 and they look fine, could you take a screenshot of your problem and paste it here.

Kind Regards,
Art

Hi hauserpub,

Yes that is possible, we use WooCoomerce plugin for our shop purposes, and they offer that

Kind Regards,
—Ylli

Hi kurson,

You just need to go to the page that you want to apply background image and then open Inspect Element.

Go to body section and find that page unique ID (on our example .page-id-328)

Apply this css:

body.page-id-328 {
  background: url(www.yoursite.com/image.jpg);
  background-size: contain;
}

(view large version)

(view large version)

on all other pages that you want to apply image just reply this procedure and paste their ID.

P.S: Please try this option, and check if that suits your needs, we don’t want to have problems after you purchase our item.

Kind Regards,
—Ylli

Hi Ylli. That works. Looks like you have yourself a sale. I look forward to working with you all. Side note to others, you can source the page ID using Firebug in Firefox as well.

Glad to hear it works fine kurson

Kind Regards,
—Ylli

Hi there,

You can change/remove the delay of the box image easily by editing it, see the image and the fields I have highlighted:

Kind Regards,
Art

I can remove the link once you’ve read it to avoid this from spreading.

Hi Arctek

Sorry for this issue, I have fixed it and published it online. However here is the quickfix for you:

1. Download this file: http://drops.laborator.co/1hrfb

2. Replace it in this directory: wp-content/themes/aurum/tpls/

This will fix this issue.

Arlind

Hi mvpoeti,

Can you please write us your site URL here on comments first? We need to investigate your site and then get back to you with possible solution

Kind Regards,
—Ylli

Hi searchly,

For sure, everything that you see on Fashion demo can be turned on/off on jewelry version too. Is the same theme, but we tweaked jewelry demo to look more minimal

Kind Regards,
—Ylli

Hi Ferg

Please download this file: http://drops.laborator.co/1kBY0

And replace it in this directory: wp-content/themes/aurum/woocommerce/cart/

The reason why I told you to download this file is because this option for showing original images in cart is not available, so I have added it now.

So now to add original image size in cart items, add this custom code to functions.php

add_filter( 'lab_wc_cart_image_size', create_function( '', 'return "medium";' ) );

It should work.

Arlind

Hi HoDperfumes

All right, we will keep contacting via email, I will reply to your email as soon as I can.

Arlind

Arlind, I have emailed you but you keep offering me fixes that don’t work, can you please do as you’ve said above and look at it for me, this is really holding up my site.

Just replied to your email, I have set up demo content in your host.

Arlind

Can you please write us your site URL here on comments first? We need to investigate your site and then get back to you with possible solution

P.S: Don’t forget to disable Coming Soon mode.

Kind Regards,
—Ylli

Hi Ylli, to arrive to the orders page you need a valid login, i prefer write the details on a private way, could you give your support email and i will write there? thank you

To send us email use this link. Please note that we usually do not respond to emails that request support, because here is our primary support forum. We use contact form just for sending sensitive information.

Hi ria_zidou

If you set the custom font like this (in theme options):

It should work as expected, here are the results:

This way it will work.

Arlind

Yes i know, but what about the fonts not included in google fonts??I did your option an it works because i found a font similar to this i wanted to add…Just to inform and the others!

Thank you!

Glad to hear that ria_zidou

Kind Regards,
—Ylli

Hi Arctek,

This is not possible on our theme.

Kind Regards,
—Ylli

I guess we’ll have to hire a developer then

Hi Arctek,

I’m sorry but we are not available for freelance,

Hope for your understanding

Kind Regards,
—Ylli

Hi frankoriginal

Depending on the error number, it is hard to know what is causing this error, because no information is being shown where the code failed to execute.

However for this I suggest you to contact hosting provider and ask them how can you be able to remove Error 500 and see basic PHP error. Or ask them if there is any error log somewhere in the server that logs the errors during the checkout phase.

This would help me a lot to understand what is the issue.

Arlind

Hi freem0n

I saw your issues in masonry and I have made a quick workaround for you, so just copy this code:

<script type="text/javascript">
jQuery( document ).ready( function() {
    if( jQuery.isFunction( jQuery.fn.imagesLoaded ) ) {
        jQuery( '.products.products-masonry' ).imagesLoaded( function() {
           jQuery( '.products.products-masonry' ).isotope( 'layout' );
        } );
    }
} );
</script>

Add it to Theme Options > Footer > Tracking Code

It should fix your issue.

Arlind

Thanks, for quick reply. Unfortunaly it doesn’t help.(

Hi Dmitriy

The code I gave to you will be executed once when the images are loaded so it will re-order the items and put them in their places.

Please download this file: http://drops.laborator.co/1bmQV and try to replace in aurum/assets/js folder and see if it will work for you. Remove the one I gave you previously.

Arlind

Hi there,

We are sorry about it but we cannot help you on a problem when a non-supported 3rd party plugin is causing it.

Kind Regards,
Art

Hi showroom_kuz,

Can you please update theme to the latest version (currently 2.4.1), and then update all the plugins from WP Dashboard > Appearance > Install Plugins and check if this problem is fixed. If not just write us again and we will check it

P.S: The easiest way to update our themes is if you use Envato Toolkit. On this link How to update Themes and Plugins you can learn this easy step-by-step procedure

Kind Regards,
—Ylli

If I update a theme, am I going to lose all setups I made alredy?

Hi showroom_kuz,

You will not loose anything if you have made changes only on Custom CSS and Theme Options But if you have changed theme core files (such as PHP files and scripts) then you should be careful, because they will overwrite with the theme original files.

Kind Regards,
—Ylli

Hi thaisdiasgarcia ,

Can you please add the code below to Custom CSS

body.woocommerce-account  .view-cart tr {
  border-bottom: 1px solid transparent !important;
}

Kind Regards,
—Ylli

Hi domb18,

Can you please ask the user directly on his contact page link because we don’t know how he has achieved it, maybe he can send you the full VC code

As for the menu colors, can you please add the code below to Custom CSS

header.site-header ul.nav > li > a:hover, header.site-header div.nav > ul > li > a:hover {
  color: #ffffff !important;
  background-color: #000000;
}

Kind Regards,
—Ylli

Alright Thanks . On my website underneath the sub categories of shop when i click shirts , crewnecks etc. the sidebar won’t show up with the filter price widget . How can i make it display ? http://richclothinginc.com/cases/

Hi domb18,

Can you please send us an email with your WP credentials, and we will check what is the problem there.

To send us email use this link and please write us your request again, because we receive a lot of emails on daily basis and we unfortunately can’t remember all customers requests.

P.S: Please note that we usually do not respond to emails that request support, because here is our primary support forum. We use contact form just for sending sensitive information.

P.S: Please update your theme to the latest version available.

The easiest way to update our themes is if you use Envato Toolkit. On this link How to update Themes and Plugins you can learn this easy step-by-step procedure

Kind Regards,
—Ylli

Hi

These are called Product variations, and to add a product variation with a custom size or color or whatever either combined together or just a single choice dropdown you must set product type to Variable product:

This link contains all information how to set up the variable products.

I hope you will manage to set it up quickly.

Arlind

Hi there,

That maybe can be achieved by any plugin, one example that i found was this plugin WooCommerce Table Rate Shipping by Mangohour

Kind Regards,
—Ylli