516 comments found.
Can I change ”$” currency to LKR ?
Dear hansadm,
Please refer this guide: http://docs.woothemes.com/document/change-a-currency-symbol/
Thanks
I want to hide currency converter and language selector
this >> https://goo.gl/C0L8zI
Dear hansadm,
Please go to Admin -> Widgets and disable 2 widgets in Top position as this screenshot: http://prntscr.com/7u06zsThanks & regards!
Hello Admin,
I am using your theme , its really good. But How can i display products into Mega Menu? Can you explain me in detail.
Thanks and Regards!..
Dear mediasheads,
Really glad you love our theme. To display products in Mega menu, You can use Advanced content with shortcode and select Append Advanced Content with shortcode as this screenshot. http://prntscr.com/7sx4tb
In Advanced content, show a single product by ID or SKU as this code: product id=”99”
Thanks & regards!
Hello ,
Thank you so much for your reply.
But i am confused with this situation. Can you please help me. Is it correct to display single product into mega menu.
http://toughphones.mediaheads.agency/wp-content/uploads/2015/07/Screen-Shot-2015-07-15-at-5.03.21-PM.pngThanks and Regards!
Its working now.. Thanks
Hello Admin,
How can i set Brand List and two features products into Mega Menu?
Thanks and Regards!.
Dear mediaheads,
To display products in Mega menu, You can use Advanced content with shortcode and select Append Advanced Content with shortcode as this screenshot. http://prntscr.com/7sx4tb
In Advanced content, show a single product by ID or SKU as this code: product id=”99”
You can add Brand to mega menu as product categories.
Thanks & regards!
Pre-Sale Question : Can we integrate social login also in the pop up login box
Dear chandmah,
Maxshop theme does not support social login. You can refer this plugin to install in to our theme. https://wordpress.org/plugins/wordpress-social-login/
Thanks & regards!
Great theme so far everything is great, only issue im having is product images are not clickable http://checkitoutwireless.com/shop/ someone else previously asked this question , i know on home page they work, but home page is custom links, i need shop pages to have clickable images – thanks
Dear ochoaonline,
I see that you solved this issue. Please feel free to contact us if you need any assistance.
Thanks & regards!
I am facing the serious issue of not showing the page properly whenever we click on category page. I have sent you a link of two screen shots and also my website name. Kindly check it soon… I am waiting
My Mailing Address is: shezzy2015@gmail.com
Website URL: www.aurlay.com
Screenshot 1: http://i.imgur.com/qVRszRo.png
Screenshot 2: http://i.imgur.com/xdQIaPt.png
Send me instructions via mail so that i manually setting it up
Dear aurlaypk,
I cannot find these problems on your site. Did you resolve your issues?
Thanks & regards!
In IE9 and chrome browser, it shows the same problem even i installed the new windows on my pc.
By the way 404 error is not showing correctly even in your own demo homepage 4. Kindly check it and solve this issue
And the hot line in not showing on the header, i have done all the steps correctly but it is not showing, kindly solve this issue.
Dear auralypk,
I’m sorry for this omission. Please go to Widgets -> Top -> Tex Widget and change your image src as below:
wp-content/themes/sw_maxshop/assets/img/en.png
to /wp-content/themes/sw_maxshop/assets/img/en.png
Navigate to Menu -> Primary menu -> Mobile -> image menu item, change image src
wp-content/uploads/2015/04/img-static-megamenu-h.png to: /wp-content/uploads/2015/04/img-static-megamenu-h.png
as this screenshot: http://prntscr.com/7svjxg
Thanks & regards!
Thanks a lot for your kind help. please will you solve these problems too which i have mentioned below, please its a request:
1. Hot line (Icon with number) is not showing 2. 404 error is not compatible with the theme kindly solve this issue
I am waiting for your reply…
Dear aurlaypk,
Please feel free to submit a ticket and provide us your admin account so we can check these problem directly.http://magentech.com/submit-a-ticket/submit-ticket
Thanks & regards!
I want to use Dokan Multi-Vendor Woocommerce Plugin with Max Shop.
Can you integrate dokan plugin with max shop. Because it install it on my site but i do not know how to use it with your theme
Dear aurlaypk,
For this requirement, you can consider to submit a ticket to our Custom work deparment. Our team will integrate this plugin for you with an small fee.
Thanks & regards!
Serious issue with the WOO Countdown Slide. The plugin is installed but isn’t showing on the site. My web developer looked into the issue and still can’t find the problem.
Dear jibriw85,
Please make sure that you actived it on your homepage. Please follow our documentation to set up this widget. http://www.magentech.com/documentation/sw-maxshop/#required-plugin If this problem still occurs, please submit a ticket so we can check directly. http://magentech.com/submit-a-ticket/submit-ticketThanks & regards!
Dear jibriw85,
Please make sure that you actived it on your homepage. Please follow our documentation to set up this widget. http://www.magentech.com/documentation/sw-maxshop/#required-plugin If this problem still occurs, please submit a ticket so we can check directly. http://magentech.com/submit-a-ticket/submit-ticketThanks & regards!
There are so many errors with this theme, I installed it and imported the demo content and any YTC widgets just produce php errors -
Fatal error: Call to a member function have_posts() on a non-object in /home/*/public_html/**/wp-content/themes/sw_maxshop/lib/shortcodes/woo_slider.php on line 209
Dear XronnStudios,
We are sorry that we have not detected this problem yet. Please feel free to submit a ticket and provide us your admin account. We will check this problem promptly. Here is the link for your submission: http://magentech.com/submit-a-ticket/submit-ticket
Thanks & regards!
Presale question: Does this theme support fullwidth sections and header-banner? And is it possible to make colorboxes without any margin between them? Like the images on Home Style?
Dear svdm83,
This theme supports full-width layout. You can check on our live demo. http://wp.smartaddons.com/themes/sw_maxshop/ Which color boxes do you want to remove margin? Please send us the screenshot details so we can take a closer look.
Thank you very much!
After trying VCP (somehow I never bought theme with one) It seems you need an addon for the paralax effect, does your theme have that? Also, does it have any slider software, like revolution and or layer slider?
Oh and I already figured out the margin thing, it can be done with VCP 
After trying VCP (somehow I never bought theme with one) It seems you need an addon for the paralax effect, does your theme have that? Also, does it have any slider software, like revolution and or layer slider?
Oh and I already figured out the margin thing, it can be done with VCP
Dear svdm83,
We are sory that this theme does not support Paralax effect. The update version will integrated Revolution slider with many layer sliders. We will release the update version in the next week.
Thanks & regards!
Dear Seller,
I recently purchased and uploaded your theme which I loved so much. But I find so many issues in setting up the theme. I followed each and every step accurately mentioned in your setup documentation, but still find following problems to get helped in:
1) The sample data is uploaded properly but it is not come out to be like the demo site of your’s. (Refer www.sellsnbuys.com)
2) When I uploaded widgets file, sidebar widget got failed.
3) When I click on product page, it is taking hell of time to be loaded and comes out to be a mess. (Refer http://www.sellsnbuys.com/product/nurem-masem-mire/)
4) On product Page, It is showing error of related product widget. (Refer http://www.sellsnbuys.com/product/nurem-masem-mire/)
5) when on Product Page, no product zoom is enabled. (Refer http://www.sellsnbuys.com/product/nurem-masem-mire/)
6) when on product page, multi lingual icon is gone (Refer http://www.sellsnbuys.com/product/nurem-masem-mire/)
7) The description of any product is not coming (Refer http://www.sellsnbuys.com/product/nurem-masem-mire/)
The loading time of the website is too much after installing Maxshop on it.
I request you to kindly help me fixing all these thing as soon as possible as I have a deadline to complete this website.
Your prompt response would be highly appreciated.
NOTE: The theme was unable to be uploaded from the WP admin panel, so it was uploaded by me using ftp.
Dear Arabianace,
Firstly, thank you for your interest Maxshop theme. I would like to answer your questions as below:
1, After upload the sample data, please go to Settings -> Reading to select Layout front page. I see that you set up Home page layout.
2, We need to check this problem directly, please feel free to submit a ticket.
3,4,5,6,7, Maybe source code merged to one line in your host, please try to update file \wp-content\themes\sw_maxshop\widgets\ya_relate_product\slider.php again. Or submit a ticket, we will fix this problem directly for you. Here is the submission: http://magentech.com/submit-a-ticket/submit-ticket
To improve the loading site, you can consider to use W3 Total Cache plugin, your page will load faster as elements are cached.
Thanks & regards!
Thanks for the response.
I also submitted ticket before raising the above comment. Please get back to me on the ticket as there are so many errors on your theme which must be fixed ASAP.
Ticket: MTT-THEMEFOREST-A458I05B10
Dear Abrabianace,
Please send us your site information in your ticket.
Thanks & regards!
I have mentioned the info in the ticket.
Do u mean by site / admin panel / ftp access?
Timer per products – can this be turned off?
Dear bigbankclub,
Yes, you can easy to turn off it
Thanks
The effect on the category menu in the left sidebar – can that be changed in the admin panel? And the subscribe newsletter—what does that need to work?
Dear bigbankclub,
Thank you for your question.
For the effect on the category menu, please let me know your idea, we will help you to change. We do not support this option in the admin.
For subscribe, it is working fine. You can change via admin
Thanks again
Thank you – The currency selector is driven by a plugin? Or how is that updated per the flux in currency?
When I chose a product, from the shop page, the link does not work per clicking the image, can this be changed?
As in this example: http://wp.smartaddons.com/themes/sw_maxshop/?product_cat=screen-protectors || When you click an image, it just moves and no link;
but when you go on http://wp.smartaddons.com/themes/sw_maxshop/ || The images per the product works 100%... Any ideas?
Love the theme – but need to know these items.
Dear bigbankclub,
For currencies, you can add via Woocommerce plugin.
We will let you know how to add the link to image to the detail page
Thanks
Dear bigbankclub,
Are you ready to purchase our theme?
Please feel freely to contact us if you have any question before purchasing
Thanks
Thank you ~ I’m into pre-sales questions now via email | Thank you
Dear Magentech,
I have just purchased your theme “Maxshop” but it is not able to be installed on wordpress. What is the solution?
Dear Arabianace,
Please follow our documentation to install this theme. http://www.magentech.com/documentation/sw-maxshop/#theme
Thanks & regards!
Thanks .. I did it through another way before your reply .. However if I face any further difficulty in setting up then i will ask you again
Thanks Again
Dear Arabianace,
If you need any further assistance, please feel free to submit a ticket in here. http://magentech.com/submit-a-ticket/submit-ticketThanks & regards!
I installed the theme correctly, now for certain products that I set to “out of stock” it still shows in “In Stock” notice. How do I change or fix this?
Dear jibriw85,
Please feel free to submit a ticket so we can check this problem directly. Here is the link for your submission: http://magentech.com/submit-a-ticket/submit-ticket
Thanks & regards!
I just bought the theme, but it is having problems uploading / installing to wordpress. What is going on.
Dear jibriw85,
For the installation issue, please feel free to submit a ticket to our Technical deparment. Our team will check this problem directly for you. http://magentech.com/submit-a-ticket/submit-ticket
Thanks & regards!
hi, image slider & zoom option on product page is not working on my website, please check this problem url: http://www.chinaonline.pk/product/erat-vel-pharetra-luctus/
Dear tanveerh3,
For this issue, please submit a ticket and provide us your site details to our Technical deparment. Our team will check this problem promptly. http://magentech.com/submit-a-ticket/submit-ticket
Thanks & regards!
Hi I know there are many differences between this theme and
http://themeforest.net/item/maxshop-responsive-woocommerce-theme/5903342 . but why their names are the same ?!Just purchased the theme but it has an error , when you choose to change the color of the layout nothing happens. It appears to be a bug in the theme, developper promissed to fix this a.s.a.p. with the next update. Beside of this the theme looks good and i eassy to edit with the visual editor pluggin. I hope i can post more positive news as soon as the new update of the theme solve the color lay-out option.
Dear itwebmedia,
Please try to enable Develope Mode in Theme options, then refresh your site. The next, disable Develope Mode again. CSS files will be converted. We will update this problem in the next version.
Thanks & regards!
I installed the MaxShop theme on my Wordpress site. Then I activated the MaxShop child theme. The MaxShop child theme required to install plugins SW Partner Slider, SW Testimonial Slider, SW Woocommerce Slider and Visual Composer. I started to install it and got an error message that the child theme can not find these plug-ins.
The Wordpress looking for these plug-ins in a directory of the MaxShop child theme, instead of looking for them in a directory of the main theme.
Here is an example of the directory where it is looking for in my case: /var/www/neocriss/data/www/dedahmed.ru/wp-content/themes/sw_maxshop-child-theme/lib/plugins/js_composer.zip
I can not install plug-ins and use the MaxShop child theme together. Fix it, please.
Dear Neocriss,
Please feel free to submit a ticket so we can check this problem directly. Here is the link for your submission: http://magentech.com/submit-a-ticket/submit-ticket
Thanks & regards!
Hi, thanks for the special theme when I’m Actived this theme home pages display as risposive mode. See image: http://www.sharebeast.com/hmihn9vh9vif Thanks
Dear qasem4,
Please try to navigate Settings -> Reading and select Home as front page. If this problem still occurs, please submit a ticket in here http://magentech.com/submit-a-ticket/submit-ticket. Our team will check it directly.
Thanks & regards!
Dear qasem4,
Please try to navigate Settings -> Reading and select Home as front page. If this problem still occurs, please submit a ticket in here http://magentech.com/submit-a-ticket/submit-ticket. Our team will check it directly.
Thanks & regards!
