359 comments found.
Does this theme come with the before/after image viewer bundled with the visual composer?
Hello, it’s not included. We have included that into our another theme Rosie. Thank you.
hello. how we can change the background image down of the footer? I mean that picture with the crane and buildings and so on. any idea how we can convert another picture to the same color of your used image?
+
help me please with that Ticket #492603
thank you!
Hello,
See Theme Options > Color Options : Footer section.
As we previously responded, we are responding tickets of yours and others continuously.
Regards.
thanks found it 
any idea how we can convert another picture to the same color scheme of your used image?
Sorry, but this is not related with theme, better search for Photoshop filters & actions.
Regards.
hello. is there a way to change to font sizes at the contact page? I mean this: “GET IN TOUCH WITH US Your Enquiry, Our Service” I want to make it bold and make it a little bit bigger
Hello,
Your tickets are continuously responded. Please check our responds.
Kind regards.
Hello, I am using master slider in wordpress and I can only get the first slide to show up. I have enabled auto play and loop navigation but the second slide just won’t appear. SUggestions?
Thanks.
Please try to duplicate first slide see if that works. Thank you.
hello. I have a problem with the Visual Composer. I want to edit a page but when I’m getting into the page the Visual Composer is not starting the page (for example CONTACT and all other pages) are empty. but when I reload the website with the demo data all pages are normal. why Visual Composer is not starting? thanks
Hello, as I remember your ticket has been responded. Please continue over your ticket. Regards
Hello, great theme! how can I change the mobile menu icon color as I have a white header ?
Hello, thanks for purchasing. Appreciate that. Perhaps it’ll be better open a ticket for us and state your case along with a screenshot. Best Regards
Hello,
How to take Lastest post in Blog page display in Home page? I’ve used ‘Lastest Blog posts’ of Visual Composer but it doesn’nt display with thumbnail image as Lastest post of blog page.
Please help me!
Thanks
Hello, thanks for purchasing. Perhaps if you could share a screenshot I’ll be guiding better. Regards
Hello,
It like as Popular post with following link http://buildme.freevision.me/media/news-blog/
Thanks,
Hello, to set your homepage as a blog page please choose via Settings > Readings > “Posts page” section. That’ll do. Regards
Hello,
How to custom Lastest blog posts of Visual Composer? Example: I want to click ‘Title post’ instead of ‘read more’ to view detail post, etc…
Hello,
How to custom Lastest blog posts of Visual Composer? Example: I want to click ‘Title post’ instead of ‘read more’ to view detail post, etc…
Thanks.
Please open a ticket regarding this matter and be more specific. Thank you.
I’ve submited a ticket on your system and no replies can plase someone take a look on my ticket
Sure thing we’ll process your ticket asap. Regards
Buy BUILDME template. I see the options to install Multi-Lingual Translation Ready (WPML). I have to buy that separately plugin?
Hello, thanks for purchasing. Yes we made our theme WPML plugin compatible. You’ll need to buy that separately. Regards
Hello,
That issue is not related to our theme, please search on Google to see similar issues like yours and resolutions.
Kind regards.
I need to appear the full path of breadcrumbs: Home > Page > Sub-Page > Sub-Sub Page. Now appears it as Home > Page > Sub-Sub Page. How can I change it?
Please open a ticket regarding this matter. Thank you.
Hello, I have submitted a ticket 6 days ago without answer.
Hello, first of all apologize for delay. A few days ago our support developer had a car accident which wounded pretty bad. This is why we couldn’t responded support requests. I’m looking for a solution to set things back on track. Hope you understand 
We’re planning to be back in a week.
Hello guys, I have activated wpml 3.2.2 plugin and now Visual Composer doesn’t work! The system requires me the new version 4.6 but for the upgrade I need the licence number of this plugin. Where I can find it?
Thank you
Hello, thanks for contacting us. Kindly advise you download latest version of theme files and update. That might help. Regards
Hello guys, I have activated wpml 3.2.2 plugin and now Visual Composer doesn’t work! The system requires me the new version 4.6 but for the upgrade I need the licence number of this plugin. Where I can find it?
Thank you
Hi there
Have been working with your theme and so far so good but i do have a question. I am using the one page layout and have added the project section at the bottom like in your demo data with the filter but am wondering if…
1. i can disable the link that takes you to another page when you click the project name or
2. when i am in the project page the menu does not link back (the anchor links) to the main page, how can i fix it this? currently it shows http://pjmhomereno.ca. i have tried adjusting everything but it does not work, please help
Thanks a lot
Hello,
Did you try to use full url + anchor for your links? Like “http://mysite.com/something#targetsection”
http://freevision.ticksy.comKind regards.
Yes, i tried that at first but still does not work
Please submit a ticket on https://freevision.ticksy.com/ let us see it in place.
Hi there, i resubmitted via your ticketing system over 24 hours ago, any idea when we might be able to get this resolved?
Hello,
All the tickets are already responded, we are in charge even for weekend
Regards
I want to buy this template: http://buildme.freevision.me/home/home-10/ You can change the color yellow? You can change the yellow color of the menu and submenu?
Hello,
Theme Options panel will help to customize the colors. And, you can use any color for your “Request A Rate” button menu item as not related to the theme options panel.
Kind regards.
Sorry for the questions but I have another issue
I have used the page option you provide to change all the pages background colours, I cannot find where I can change the background colours of the woocommerce product pages. Is there anyway I can use the same page modifications I have made for the rest of my site?
OK changed the bg colours in css – but how do I disable the page title and breadcrumbs for the woocommerce product pages?
Hello,
Please submit a ticket on http://freevision.ticksy.com and let us see it in place.
Kind regards.
OK .. thanks
Cheers.
Hi there,
How can I remove the ‘Default Sorting’ drop down menu from the shop page? Also how can I stop related products from showing at the bottom of my products, I can’t seem to find any shop options in theme options?
Hello,
Add following codes into functions.php
To remove sort dropdown box;
remove_action( 'woocommerce_before_shop_loop', 'woocommerce_catalog_ordering', 30 );
To remove releated products;
function wc_remove_related_products( $args ) {
return array();
}
add_filter('woocommerce_related_products_args','wc_remove_related_products', 10);
as described here : http://docs.woothemes.com/document/remove-related-posts-output/
Besides, if that fails, please see functions/woocommerce.php file if there is any default option already overriding.
Kind regards.
Awesome thanks for the fixes, you guys are great
You’re welcome
Hi,
Presale question. Do the PSD sliders come with this theme? Like in home-2 version?
Hello,
Images are not bundled, only demo images with watermark on them. And full dummy data available.
Kind regards.
Hi, is there any chance to use PrettyPhoto jQuery Lightbox in the Owl Carousel Items link? When we push that picture .. and than that link must be open as lightbox.. is there any way use code ? for example :http://www.google.com?iframe=true&width=100%&height=100% rel=”prettyPhoto[iframes]” thanks
Hello,
We are using fancybox, adding fancybox or fancybox-media classes to your links must make it open in a lightbox.
Regards.
Would you please give me advice or a sample code to add into the owl carousel items link ?
Hello,
ozy-buildme-essentials plugin has to be edited in order, please consider to submit a ticket on http://freevision.ticksy.com and share more details about your request, so we will try our best to produce a solution for you.
Kind regards.
hello, do you have this theme not for wordpress? just for regular HTML ?
Hello,
Sadly no, only as Wordpress.
Kind regards.
Thought I should start a new thread (I have sent info and credentials in your ticket system, this post is just to help others in the same boat). I checked your demo to verify, the first page that comes up, scrolled down in FF and the same thing is happening to the same fancy boxes. They are flashing miscellaneous images from your other boxes. Some broken fragments appear, too, just like in my site. So the JS.Composer update is likely the problem -especially their new overlay color and accordion items. Darn… keep me posted in the ticket system. Just sharing for others here. I am on FF v39.0
Hello,
Thank you for sharing, tickets will be responded asap.
Kind regards.
Looks like FF hardware acceleration problem again. I will turn off HA. All okay on another computer without hardware acceleration, so hopefully most people have disabled that setting. All was okay before JS Composer update. Such a shame.
But, note that the other issue remains: the fields that are mapped for the Owl Carousel Big Info Box are being overwritten by some forced inline script for color #000000 !important. This change occurred with the last update of theme. All is unchanged in Ozy Buildme Essentials. But something perhaps in buildme.js is causing the fields to be changed, overwritten, with no edit ability. Please point me in the right direction and I’ll remove the or add a field to correct…. thanks, freevision!
Responded your ticket, we will share more details here once we found the root of your issue and you say fixed.
