767 comments found.
Hello,
I have a client that is currently using the Jack Rabbit Class with their website. I was planning on using this theme to build them a new site. Will Jack Rabbit Class (class enrollment/scheduling) work with this theme? If not, is there a plugin that you suggest?
Thanks!
John O’Hearn
Hi.,
Jack Rabbit Class will not work with our theme. Also we have not checked our theme with any enrollment/scheduling plugins. So we can’t for any external plugins to work with our theme except the recommended plugins in the themeforest page.
Regards., DesignThemes Support.
Hi, in your demo on the contact form you have got your form set up in columns. How do i do this please?
Thanks
Lucy
Hi.,
Kindly, Check the attached screenshot.
https://www.dropbox.com/s/7b57wy79ep44087/contact.png?dl=0Regards., DesignThemes Support.
Can I create a child theme and customize Kids Life parent theme?
Thanks, Estela
Hi.,
Thank you for contacting us.
Yes, You can do it.
Regards., DesignThemes Support.
Hi, I’m trying to add the gallery widget to the footer. I have selected the catogery ‘gallery’ which i would liek to display and there are two images in the gallery but it just says “No Gallery Entries found” Thanks
Lucy
Hi.,
Kindly, mail us your site credentials (WordPress & FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can check and have a clear look form our end. Then we’ll help you to get rid of it ASAP!!
Regards., DesignThemes Support.
I’m having trouble with the footer in this theme, The link isn’t working in the copy right section.
Hi!.,
Please mail us your site credentials (WP & FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can check and have a clear look form our end. Then we’ll help you to get rid of it ASAP !!
Regards., DesignThemes Support.
Your page is not visible, check the preview it shows no stlye on the page
Hi.,
Kindly, Check this link http://wedesignthemes.com/themes/dt-kidslife/ It is working fine.
Regards., DesignThemes Support.
Hi there,
Can you help with the css on this page: http://www.ewb.youmediatest.co.uk/classes/
The plugin super store finder is causing the issue but I really need nth the theme and plugin to work?
Hi.,
Sorry, we have not tested our theme with an 3rd party plugins other than the plugins approved by themeforest page. So we can’t guarantee for that plugin to work with our theme.
Regards., DesignThemes Support.
Hi there, I want to replace the e-mail and phone number top right in the header with a banner image, how can I do this?
It’s ok have done it 
Hi.,
You need to customize the file wp-content/themes/kidslife/headers/header1.php
Regards., DesignThemes Support.
Hi there! your theme is beautiful and perfect for my blog. Yes, I’m a beginner and yes I am received the message the theme fails to install (missing stylecss). I’ve been trying for over a week now to install the program.. I’ve read the support documentation and uploaded the zip file to my desktop and also to my godaddy FTP files. Neither successful. the link “luckily there is a very easy fix. ” didn’t make it easier for me either..lol
I really can’t afford to pay another $50 for assistance, I can only invest what I make in this hobby. If I can not get this uploaded, I will proceed with requesting a refund.
Thanks in advance for your time. Yana
Hi!.,
Hope you had a great weekend
Kindly, mail us your site credentials (WordPress & FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that we can install the theme for you.
Regards., DesignThemes Support.
Hello.
I need the correct Dummy Revolution Slider
I only have a Dummy Slider with a .json file (no xml no css), and a folder with blurred images.
Revolution Slider is not importing it returning me the error:
importing slider setings and data… Error: slider_export.txt does not exist!
Someone please help me with the Revolution Slider Dummy. I can’t import it…
Hi.,
We have not used the revolution slider in our theme demo. We have used only the layerslider. You need to import the settings.json file in the layerslider import section. Once imported please change the blurred images to your own images.
Regards., DesignThemes Support.
I have a question about the header of the kids life template. There are some colourful dots in the header. Is there a posibility to have a heder without these dots? One more quesion, is there a possibility to add different sidebars on different pages? Regards, Kinga
Hi.,
Thank you for contacting us.
1) Yes, You can remove that dots from the header section.
2) Yes, You can have different sidebars for different pages. You need to create widget area for each page that you need different sidebar and you need to add the widgets to those widget areas. Finally you need to assign that widget area to the particular pages.
Regards., DesignThemes Support.
Thank you for your reply!
Hi,
how to apply striped border around the contact form? Sometimes it appears, while sometimes it doesn’t.
Any chance to get any reply?
The border disappeared when contact form is nested within full-width column, when background image or colour is added etc. I want to have a border around each contact form, whenever they’re added to the pages.
Hi.,
Just add this css code in Dashboard > Kidslife > Integration > Custom Css.
.boxed .inner-wrapper { z-index: 0; position: relative; }
If you still have any issues, please mail your WordPress and FTP Login Credentials through the right bottom form located @ http://themeforest.net/user/designthemes so that we will check the issue.
Regards., DesignThemes Support.
Hello , I like your theme, its really good we found what we want but just wanted to ask one thing, is there any option available in, Gallery style on home page. Please reply soon, looking forward to buy this theme…
Hi.,
Thank you for contacting us.
Sorry, You can’t changed the layout of gallery in home page.
Regards., DesignThemes Support.
Thank you
Hi.,
You can remove it from Dashboard > KidsLife > General > Others > Disable Style Picker > Yes > Save All. Please have a look.
Regards., DesignThemes Support.
Hi There! the page builder of kids life doesn’t work. When I add a widget (another icon box e.g.) i can’t edit the widget because save button doesn’t work. Any ideas where is the problem?
Hi.,
Thank you for contacting us.
Kindly, Confirm your purchase code through the right bottom form located @ http://themeforest.net/user/designthemes
Regards., DesignThemes Support.
is there an update for the LayerSlider plugin? the Settings page’s layout is broken. Hope you can send us the update.
Our purchase code is: 0740743c-ed31-4a6e-be71-d1c834708132
Hi.,
Thank you for contacting us.
Kindly, Send us a message through the right bottom form located @ http://themeforest.net/user/designthemes so that we will send you the latest layerslider files.
Regards., DesignThemes Support.
How can I remove the images from the testimonials? I removed the link placeholder but still showing a place for image.
Hi.,
Kindly, refer the attached screenshot that will help you get a clear view.
https://www.dropbox.com/s/y6iw0lwvhanz1bm/remove_placehold.png?dl=0Regards., DesignThemes Support.
Thank you. I removed the code as your image indicated but I am still getting the boxed highlight for an image (see link). https://www.dropbox.com/home/Public?preview=testimonials-image-removal.png
Hi!.,
Please mail us your site credentials (WP & FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can check and have a clear look form our end. Then we’ll help you to get rid of it ASAP !!
Regards., DesignThemes Support.
Good night, My contact form is not working. Already I configured my email on the Contact Form tab. How should I proceed?
http://www.artesanatoestacaodasartes.com.br/fale-conosco/Hi..,
Your domain is not loading for us.
Regards., DesignThemes Support.
Strange as it is working perfectly for me . Try again, please . Could you give me some tips ? Already set up three different emails in the plugin . Although the message is sent successfully, I get nothing on my emails.
Hi.,
Please check if Indian ip is blocked by your hosting team, so that we can access your site.
Hi,
Really great theme, but I have one issue.
I use portfolio layout ‘without sidebar’ and thought that would be full-width layout, bit it isn’t. It’s boxed layout. I need to have full-width layout on all pages, including portfolio. Can you tell me how it can be done?
Thanks.
Hi.,
The portfolio section can’t be in full width as you have asked. Since they are designed to have some padding around them.
Regards., DesignThemes Support.
So settings within your template are misleading. Because when you edit portfolio post within default options you can choose portfolio layout: full-width, left gallery, right gallery.
Is there any chance to have the portfolio gallery on a homepage but to link images to other pages, not to portfolio?
Btw, I’m really disappointed as nested columns are not allowed in your theme, which is very unusual. And on portfolio I need to have different sections with different background images. Within sections the layout will be 2 or 4 columns so I need to have a way to add background image for various sections. At the moment I’m not able to do that. And before I purchased your theme, I asked whether I would be able to use page builder and you said yes, bit now without full width section this page builder is useless. So we need to find a way to fix that huge issue.
Hi.,
Thank you for contacting us.
1) The portfolio options have full width, left and right side gallery and you would have seen that option in the our demo itself. http://wedesignthemes.com/themes/dt-kidslife/dt_portfolios/arts-craft/ In our demo itself, there is padding for the portfolio items. So you would have noticed it before the purchase. The portfolio from home page can be linked to their respective portfolio pages only.
2) What do you mean by background image with different sections? The portfolio section has a option of Adding Image below the editor section of each portfolio, through which you can add image to each portfolio item. Other than that what do you mean?
Regards., DesignThemes Support.
I know portfolio section has an option to add an image, but that’s not what I want. When you use full-width layout on pages you’re able to add (through page builder) full-width column and that column can have it’s own background image. So owing to that you can build various “sections” or columns or however you want to call it, with different background images on one page. And because portfolio doesn’t have full-width layout I can’t use full-width column for adding custom background-image. I could use column and set a background image for it, but your theme doesn’t allow for nesting columns, so that’s another issue. So, basically, I need to build a portfolio which will be looking like your homepage for example, even if there’s no full width layout. I need to have that possibility to build a few columns/sections with different background images. Hope it’s clear for you.
And one more question. If I don’t use page builder and will be using only wordpress editor + shortcodes, will I be able to nest columns within columns?
Hi.,
1) To have a layout as our home page, just click the Home module in the sample layout from the page builder section. Please check the screenshot for your reference. Also there is no possibility to add background image to the columns as you have mentioned.
Refer : https://www.dropbox.com/s/39hb3df2rvgblzr/home_page_builder.png?dl=0
2) You can added nested columns using page builder as well the wordpress editor.
Regards., DesignThemes Support.
Hi,
I know we discussed that, but is there any way to have full-width layout on portfolio pages? Is any customization possible? What’s the reason that you keep boxed layout on portfolio?
Hi.,
Thank you for contacting us.
We do not have that option in our theme. We are now busy with other works and cannot work on custom works. There is no specific reason, most of our themes have been designed like that only.
Regards., DesignThemes Support.
Hi.,
Thank you for contacting us.
We do not have that option in our theme. We are now busy with other works and cannot work on custom works. There is no specific reason, most of our themes have been designed like that only.
Regards., DesignThemes Support.
The home page header images have become blank. I was about to make a purchase. Kindly fix the home page header images. thanks.
Hi.,
We will fix the issue ASAP.,
