Hi.,

Go to Dashboard / Tools / Import / install “WordPress Importer” and import kidszone-dummy.xml file from Theme-directory / framework / wordpress-importer / dummy /

Regards., DesignThemes Support.

Excellent, that dummy file is exactly what I am looking for. I would however need access to the file path provided: Theme-directory / framework / wordpress-importer / dummy /

The files provided unfortunately do not have that file. If you can provide me with the dummy.xml that would be great.

Hi.,

Thank you for contacting us.

Kindly, Add logo image resolution as 195×94 then check it out.

Regards., DesignThemes Support.

I tried that. Here is my css #logo a img { height: 195px; width: 94px;}

but it simply distorts the logo – the logo size is 166×166.

Previously I had the css as

logo a img {

height: 166px; }

Hi.,

It’s coming from “Events Calender” Plugin Template file.

These files location in plugins\the-events-calendar\src\views

Find event time tag & replace as you wish.

Regards., DesignThemes Support.

Hi, please, how can I exclude the two lines in the header, at the upper header and at the lower header, there is a interrupted ”-” line

>Find event time tag & replace as you wish.

Can’t find any or such tags

Hi.,

1) Just add this css code in Dashboard > Kidszone > Integration > Custom Css.

.header2 #main-menu > ul.menu > li > a { padding: 37px 13px 31px; }

2) You need to change it from the file wp-content/plugins/designthemes-core-features/shortcodes/shortcodes.php line no: 2021 approx inside the function dt_sc_events

Regards., DesignThemes Support.

Inserted .header2 #main-menu > ul.menu > li > a { padding: 37px 13px 31px; }

does not work

>>You need to change it from the file wp-content/plugins/designthemes-core-features/shortcodes/shortcodes.php line no: 2021 approx inside the function dt_sc_events

Sorry, but there is no line 2021 and no function dt_sc_events

ANSWERS?

Hi.,

1) Please send some screenshots of your header issue, so that we can help you better.

2) Sorry, The events function dt_events_list can be found in the file wp-content/themes/kidszone/framework/theme_shortcodes.php

Regards., DesignThemes Support.

2) Sorry, The events function dt_events_list can be found in the file wp-content/themes/kidszone/framework/theme_shortcodes.php

sorry, also there it is not found, where I could correct the english “date(s)” to germen “Datum”

Hi.,

Just go to Dashboard > Appearance > Menus. Select the Footer Menu (dropdown) > Select. Now check the checkbox at the bottom ( Secondary Menu) and click “Save Menu”.

Regards., DesignThemes Support.

Please see the image. We dont have that menu http://j.mp/envato1

This is my site: http://carloscortes.com.co/fvn/

Please help us

The image is public

Hi.,

1) In this link https://mundopetit.cl/por-que-escoger-productos-para-bebes-libres-de-bisfenol-a/ we cannot see 2 h1 tags.

2) In this link, the product title comes the breadcrumb section and beside the product image. If you need to remove the second title, you need to remove it from the woocommerce plugin only.

Regards., DesignThemes Support.

Hi, thanks. The issue is In the blog area of the site the h2 is automatically created and the text is the same as the h1. I need have control of that (with the h2).

Check this screenshot: https://www.dropbox.com/s/u5295nnz3ix6uvl/Captura%20de%20pantalla%202015-08-05%20a%20las%208.59.12.png?dl=0 And at the shop area if you see the source code in a product page, for example this: https://mundopetit.cl/tienda/absorbente-de-leche/ you will see that h1 shows duplicate. One in <section class “breadcrumb -wrapper ”> and another in Visually it is not visible but at Google robot level it´s a problem. Check the screenshot of the source code: https://www.dropbox.com/s/mq0g5ms941vgotr/Captura%20de%20pantalla%202015-08-05%20a%20las%209.09.35.png?dl=0

In that case I need delete the duplication.

Thanks in advance

Also, when I adjust to boxed layout, I can’t choose the pattern, when I click on a pattern, nothing happens

is there anyone to answer my last two questions here? Also there is a bud in firefox showing the google map outside the frame (see posting above)

Hi.,

Thank you for contacting us.

1) You cannot jump to map section from the menu items directly. That is only possible in one page themes. Our kidszone theme is multipage.

2)Please mail us your site credentials (WP & FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can check and have a clear look form our end. Then we’ll help you to get rid of it ASAP !!

3) Send us the page link where you have the issue with Google map, so that we can check it.

Regards., DesignThemes Support.

1) I don’t mean to jump to map section, I planned a one page design have asked about if its possible to jump from a menu to any of the parts of the one page by a kind of anchors, like it’s possible with other themes. Now I have build the site in old style, page by page as I did not fond a possibility to do so. 2) I can’t find your form, please send email, where I could send the credentials 3) I have solved the issue by using a different contact form, http://3d-baby.com/termin-buchen/

Hi.,

1) Sorry, We do not have that option in our theme.

2) Just go this link http://themeforest.net/user/designthemes and you can see a form at the bottom right. Send the details in that section.

Regards., DesignThemes Support.

sent

Hi.,

Thank you for contacting us.

Please, Check whether your custom widget area presents in where you create(i.e Bpanel) and also go to Dashboard / Appearance / Widgets check widget areas.

All the widgets (default and custom) can be seen in Dashboard/appearance/widgets. But they do not show in Bpanel in the create a new widget tool.

Hi.,

1) Kindly, Create widget area using Bpanel

2) Go to Dashboard / Appearance / Widget

3) Add widgets to your custom widget area and go to page then select your custom widget area.

4) Follow the above steps and check it out.

Regards., DesignThemes Support.

Created a widget area as outlined. It does not show up in Dashboard / Appearance / Widget. But I can select it within a page.

Note: for the previous custom Widgets I did not use the Bpanel to create. I edited the functions.php file to register a new widget area. I restored the edited functions.php file after the theme update. I did this for other custom code edits with other theme files (aka…header.php).

Hi.,

Thank you for contacting us.

1) Go to Dashboard / Plugins / Add new install and activate wordpress reset plugin and reset all content.

2) To install our demo content follow steps.

Go to Dashboard / Tools / Import / install “WordPress Importer” and import soulmedic-dummy.xml file from Theme-directory / framework / wordpress-importer / dummy /

3) After import dummy data.

Go to Dashboard > Appearance > Menus Refer the screenshot https://www.dropbox.com/s/oyahuyf06bqmgdp/snap-menu.png

Regards., DesignThemes Support.

There is no soulmedic-dummy.xml, just kidszone-default-dummy.xml, is that to take? and do I have to activate the theme BEFORE importing the dummy content? btw, your description in the documentation file for dummy content is completely different, this is really frustrating

it says around 100 failure lines while imported

no, nothing functions as it should, just go there and you will see chaos, www.3d-baby.com

Hi!.,

Kindly, mail us your site credentials (WordPress & FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can check and have a clear look form our end. Then we’ll help you to get rid of it ASAP!!

I have used now many tricks and uploading images to let some features working, where are the icons located for the menu?

Hi.,

Kindly, Note that you can get them simply by adding the class name of corresponding icons within your menu items itself.

https://www.dropbox.com/s/5f794vq1x0ti0kp/HeaderMenu-Icons.png

You can have any icons you preferred to use with Menus easily from, http://fontawesome.io/icons/

https://www.dropbox.com/s/i067m4v38zkkjv7/FontAwesome-Icon-Class.png

Ok, thanks, are these icons part of the theme? Where can I get the bid icons on the homepage. like the icon-skillset?

where is the Layer slider that is shown as example, the one with the kids?

Hi.,

Use following shortcode

[dt_sc_one_fourth first][dt_theme_service icon='icon-skillset' type='custom' title='Target Skillsets'][/dt_theme_service][/dt_sc_one_fourth]
[dt_sc_one_fourth][dt_theme_service icon='icon-activity' type='custom' title='Extra Activities'][/dt_theme_service][/dt_sc_one_fourth]
[dt_sc_one_fourth][dt_theme_service icon='icon-track' type='custom' title='Complete Tracking'][/dt_theme_service][/dt_sc_one_fourth]
[dt_sc_one_fourth][dt_theme_service icon='icon-bus' type='custom' title='Individual Bus'][/dt_theme_service][/dt_sc_one_fourth]

no, I was asking, where can I find these and more similar icons, you are using with the code? The other question was about the Layer slider on the demosite with the kids, where is this slider ?

no, I was asking, where can I find these and more similar icons, you are using with the code? The other question was about the Layer slider on the demosite with the kids, where is this slider ?

no wp slider!!!, anything like the demo site! What went wrong?

NOTHI(NG is like it was promised! Menu not similar to the demo, no images, galleries none, what is that of a kind fraud?