Hi jakubwojtowicz,

You are using an old version of our theme (1.4) and the latest version for the moment is (1.4.1), please update theme first.

The easiest way to update our themes is if you use Envato Toolkit. On this link How to update Themes and Plugins you can learn this easy step-by-step procedure

Then go to Appearance > Install Plugins to update all your premium plugins to the latest version that we support.

We won’t be able to provide support for outdated versions.

We want you to experience the best we have to offer while keeping your site safe.

Staying updated is the way to do it!

Kind Regards,
—Ylli

You are using an old version of our theme (1.4) and the latest version for the moment is (1.4.1), please update theme first.

The easiest way to update our themes is if you use Envato Toolkit. On this link How to update Themes and Plugins you can learn this easy step-by-step procedure

Then go to Appearance > Install Plugins to update all your premium plugins to the latest version that we support.

Then if you still have this problem, just write us again on this thread

Kind Regards,
—Ylli

Hi snikolai

We will add this feature in the next update, as currently is not implemented. The next update will be available next week.

Thanks for your suggestions.

Arlind

Awesome thanks!

You are welcome! Thanks

Arlind

Hi Anand

Actually we have not tried these extra field types of ACF, can you tell me which field types do you use?

Also, to add new functionality for the field types you need to modify the code of the theme, otherwise theme can’t handle it, because there are different field types and purposes how you can show them. The default ones created are supported and configured to be used with the theme, other fields must be implemented by you.

Arlind

Hi Arlind,

The issue was resolved by removing the following block of code from laborator_functions.php.

You may want to take this as well as theme comparability with ACF Pro into consideration in your next theme update. It works wonderfully well with ACF 4.4.2 though.

Regards, Anand

Hi Anand

Thanks for your suggestion, inspired by your suggestion I have added another fix for this:

Just changed the if line to this one to avoid repeating of get_field error:

if( ! function_exists( 'get_field' ) && is_array( get_option('active_plugins') ) && ! in_array('advanced-custom-fields/acf.php', apply_filters('active_plugins', get_option('active_plugins'))) && ! is_admin())

So now It works fine, you can try by yourself too.

Arlind

Hi Cathbert

It depends on hosting environment, sometimes php limits and constraints will cause the theme not to setup work properly, so can you please email me your wordpress credentials so I can install Aurum theme for you.

To send us email use this link. Please note that we usually do not respond to emails that request support, because here is our primary support forum. We use contact form just for sending sensitive information.

P.S. Just make sure your server fulfils the required configuration parameters as suggested here:

Arlind

Hi

The reason why that code doesn’t works is because you wrote Query instead of jQuery so please add j in the beggining and all javascript features will work including Second image on hover effect.

Arlind

Hello. Thnx for reply. I’ve fixed the missing j part, so now it only works when I move to the second page, still doesn’t scroll up when I move to the third, forth etc. And second image on hover is still not working.

Hi

Please remove that code and replace with this:

jQuery( document ).ready( function( $ ) {

    jQuery( 'body' ).on( 'click', '.woocommerce-pagination a', function() {
        setTimeout( function() {
            jQuery( "html,body" ).animate( { scrollTop: 0 } );
        }, 500 );
    } );
} );

This must work!

Arlind

Hi shernon,

This is the error that you have:

http://speshiclothing.com/wp-admin/admin-ajax.php

Failed to load resource: the server responded with a status of 500 (Internal Server Error)

Please contact your host about this problem and send they this code, hope that they can give you proper help.

Kind Regards,
—Ylli

YIIi,

Thanks I did trouble shoot it out and YITH WooCommerce Wishlist is the plugin who cause the problem? Do you have any advice for another wishlist plugin compatible with the theme?

Hi

No worries about that, great that you’ve found out where is the problem.

Is it possible to copy the error log and send it here so I can guess where is the problem?

Thanks

Arlind

Hi HoDperfumes,

1— Can you please add the code below to Custom CSS

.tooltip.tooltip-green .tooltip-inner {
    background-color: #000 !important;
}

.tooltip.tooltip-green.left .tooltip-arrow {
    border-left-color: #000 !important;
}

2— You can change a lot of theme colors by going to WP Dashboard > Laborator > Theme Options > Theme Styling > Custom Skin Builder and click Yes. Then three options will appear

a) Choose main skin color. b) Choose menu link color. c) Choose background color.

3— In which page does this happen? If you want to show full size product images in catalog page here is the code you need to add to functions.php:

add_filter( 'laborator_wc_product_loop_thumb_size', create_function('', 'return "original";') );

4— Not sure what exactly do you mean here!

5— There must be something wrong with cart page, so please check if Cart page is in trash and restore it, because usually this works. You can also delete Trash and then re-set the shop pages by going to WooCommerce >System Status > Tools and click Install pages button.

Kind Regards,
—Ylli

Hi Kleyton,

The contact page doesn’t need any extra plugins, just install the main plugins required by the theme and make sure you’re using the latest theme version.

Set your page template to Contact and then save, the settings will appear.

Kind Regards,
Art

Hi jmoner

Sure you can do this, here is the custom code you need to add to functions.php :

add_filter( 'woocommerce_get_price_html', 'custom_woocommerce_get_price_html', 10, 2 );

function custom_woocommerce_get_price_html( $price, $class )
{
    global $product;

    if( $product->is_type( 'variable' ) ) {
        return woocommerce_price( $product->min_variation_price );
        return woocommerce_price( $product->max_variation_price ); // delete the above line if you want to show maximum price
    }

    return $price;
}

I hope this will work for you.

Arlind

Hi Anand,

Our uploaded images are with shadows and have a white space as you can see here , please download this image and upload as a new book and see if that has any difference in size.

Kind Regards,
—Ylli

Thanks Ylii. It works when i upload images resized to 290×370.

Glad to hear that abkabk

Kind Regards,
—Ylli

Hi

Have you increased the PHP limits as suggested here:

If you have set the recommended settings then you can successfully import demo content.

Can you please confirm if you have applied these settings properly and see if that works for you.

Arlind

here you go:)

It’s the first product on the shop list.

Hi, i fixed it. I didnt realize you could not have “pre order” at the same time as it was out of stock.

EHi brannansharing,

Glad to hear that you have fixed the problem

Kind Regards,
—Ylli

Glad to hear that abkabk

P.S: It would help us a lot if you could rate Aurum on themeforest from your Downloads tab, ( if you don’t know how, just open this link )

Kind Regards,
—Ylli

Done

Wow,that is a great review, many many thanks!

Whenever you need help feel free to write here.

Arlind

Hi Shoreikano,

WPBakery Visual Composer don’t allow us to give customers our license number, so on each premium plugin such as Visual Composer, Revolution Slider and Layer Slider update we release a new update to our theme with the latest version of VC included, and customers don’t need to worry about that,

You never need to buy any premium plugins that comes with our theme

As i said earlier, please update to our latest version (currently 1.4.1) and then go to Appearance > Install Plugins to update all your premium plugins to the latest version that we support.

Kind Regards,
—Ylli

Thank you very much Ylli

Glad to hear that Shoreikano

P.S: It would help us a lot if you could rate Kalium on themeforest from your Downloads tab, ( if you don’t know how, just open this link )

Kind Regards,
—Ylli

Can you please write us your site URL where your listing page is, here on comments first? We need to investigate your site and then get back to you with possible solution

Kind Regards,
—Ylli

hi. i test around a bit and found out that the sidebar and sorting button only shows when i link the navigation button in the menu to the category’s url. But if I create a new page which shows only one category, and add the product listing in it using the backend editor (under Woocommerce, Product Category – show multiple products in a category), the sidebar and sorting doesn’t show then. May I know if there’s other way of doing so? i want each page to shows only specific category of products, and i want the page name to be on the menu. Sorry I know I sound very confusing but I hope you can understand me here.

Hi there,

If you want to do that, in the Widgets area put a Custom Menu and chose a menu you created with shop categories, you can add directly shop categories when you go to Menus and then on the top right in Screen Options enable the categories.

Kind Regards,
Art

Hi Aspasia,

Can you please tell us where exactly you want to put svg-s?

Just send us your site URL and tell us on what place you want to put them, we will tell you if that is possible or not

Kind Regards,
—Ylli

Hi Aspasia,

Have you put that code on the WP Dashboard > Custom CSS ?

Can you please add the code below to Custom CSS

.mobile-menu-wrapper .mobile-menu-container .search-form {
   display: none !important;
}

Kind Regards,
—Ylli

Hallo,

I have put the code that you sent me but the problem still exists in i-pad and i-phone. In an android mobile , there is no problem . Could I sent you somewhere privately the url so as to see it , because as you can understand I do not want to show it in comments . Thank you

Aspa

Hi Aspasia,

To send us email use this link and please write us your request again, because we receive a lot of emails on daily basis and we unfortunately can’t remember all customers requests.

P.S: Please note that we usually do not respond to emails that request support, because here is our primary support forum. We use contact form just for sending sensitive information.

Kind Regards,
—Ylli

?

Hi there,

This user has done a custom site modification which he has done on himself and we cannot help you do something that is not included in our theme, we are sorry about this.

Kind Regards,
Art

Hi Anand,

Can you please watch this video, it will explain you how to install and import demo content of Aurum correctly.

Here is our Aurum Documentation site in case you need them

Kind Regards,
—Ylli

Hi Ylii,

Thanks for your reply.

It’s sorted now. I had seen the video before installing the theme and followed the instructions. While installing the theme was a breeze, installing demo content had some issues. The one click install didn’t install the WP Content folder. I has to un-check other elements and only select WP Content (and media) and import again. That did the trick.

Regards, Anand

Hi Anand,

Glad to hear that the issue is solved now

Kind Regards,
—Ylli