1243 comments found.
Hi, this is a pre-purchase question. Is the slider in your demo included?
Hi, thanx for requesting. Yes, sure!
is there no way to update the theme from “Theme Options”? Every time i will have to reinstall the theme? We are adding a lot of custom css as well and if the theme in uninstall the coding will also go i guess. Please suggest
Hi,
would you be so kind to submit this ticket at http://support.codex-themes.com/ ? Thanx
Regards,
Gregor
Are you going to support WordPress 4.3 and WooCommerce 2.4 shortly? Would be nice to keep it up-to-date!
Hi, thanx for requesting, it is supported. If you have any issues, pls be so kind to contact our support at http://support.codex-themes.com/
Pre-Sales: We’ve had numerous issues with compatibility, upgrades, and speed running other sites built with Visual Composer. Is this plugin required for Codeus? And, have you all done any Page Speed testing with this theme?
Hi, you can completely disable VC and work with our shortcode generator. We did make pagespeed tests, it is not a perfect result though due to: - content images we use (they are not perfectly optimised) - we don’t use any minifiers which would increase the score - our server response time could be better However all this things are not directly connected with the theme itself.
can this be used as a catalog with woocommerce including removing the cart icon from the menu?
Hi, yes. You can use for example this plugin, it is really easy http://www.woothemes.com/products/catalog-visibility-options/
Hi, yes. You can use for example this plugin, it is really easy http://www.woothemes.com/products/catalog-visibility-options/
Hi, I downloaded the latest Codeus version (from my Envato Downloads) and uploaded the new theme version to my site in order to update visual composer- but my Visual Composer is still out of date? And I cant seem to find the visual composer plug in the theme file contents?
Hi Chris, We have moved our support to http://support.codex-themes.com, would you be so kind to resubmit your ticket there? Thank you!
I am having trouble with the page templates that use rounded images. I am using visual composer. I see this line of code in the text block for round images, but I am not sure what to do with it?
Where does the image go?
Also, I can’t seem to get my navigation to move down to be inline with my logo? It seems too high.. www.lolpools.com
Sure these are easy fixes, please help.
Thanks in advance, love the theme!
Hi,
Pls notice, we have moved our support to our own support forum http://support.codex-themes.com/, pls register here, submit your tickets here and provide us your website and wp admin access details. Thanx
the map seems to take ages to load, any reason? or how can i fix it?
Pls notice, we have moved our support to our own support forum http://support.codex-themes.com/, pls re-post your request here and provide us your website and wp admin access details. Thanx
coranlillcommunication.com.au in the first row I have some text as H1 text, which looks good on desktop, but on mobile it gets cut off. how can i make H1 text fit better on mobile without changing the way it looks on desktop?
Pls notice, we have moved our support to our own support forum http://support.codex-themes.com/, pls re-post your request here and provide us your website and wp admin access details. Thanx
Hello!
We’ve been using your theme for about a year now, and we have enjoyed it. We just purchased this plugin (http://codecanyon.net/item/before-after-image-slider-for-visual-composer/9978381), which should be compatible with Visual Composer, but for some reason, we can’t get it to work with this theme. We’ve downloaded the most recent version of the theme, but that did not resolve our issue.
Can you please shed some light on why this is happening and what we can do to fix it? We would really like to use this plugin.
Thank you.
Pls notice, we have moved our support to our own support forum http://support.codex-themes.com/, pls re-post your request here and provide us your website and wp admin access details. Thanx
Hi,
the logo in mobile view is not clickable (ie not linked to homepage) like it is the case in desktop view. How can I fix this?
Thanks you! Regards Chris
Hi Chris, can you pls share your url and wp admin access via our contact form http://themeforest.net/user/codexthemes ?
Hi Please take a look at this page http://development.fourier.com.au/ncscham/company/case-studies/
I’ve created all the Sets and applied them to the portfolio items both in the Sets on the right hand side of admin page and in the Additional Portfolio Sets on the page. Also Activate Filter is ticked.
For example I have applied the Health Set to 3 portfolio items, 1 is on the first page, 2 are on page 2.
While i’m on page 1 the filter brings up one portfolio item and when I click page 2 it shows all items again. If I stay on page 2 and click Health once more, the other two items appear but I would have expected the whole 3 items to appear when I click on Health the first time..
Am I doing something wrong? Is there something else I need to do?
Thanks S
Hi Sharlene,
I suppose it is a standard behaviour of codeus, this is a default state of how it works. Pls check our demo website, it is the same I suppose (or maybe I misunderstood you?).
I have a PHP/JS form that we are trying to use on a page in our site. However, whenever we do this, there is a faint blue boarder around the form at some aspects. It shows up around a few of the cells and make the entire form look very unprofessional. This doesn’t happen with other themes so I imagine it is part of the theme (it’s a same faint blue background in our top slider). Is this normal? Is there a way to eliminate this?
Hi, pls be so kind to share your purchase code to continue support
How do I go about sharing that/finding it?
Hi, pls check this explanation by envato https://help.market.envato.com/hc/en-us/articles/202822600-Where-Can-I-Find-my-Purchase-Code-
Hi
I have a couple of questions:
1. I am concerned that my website doesn’t seem to take up a the full width when projected on a large screen. It seems the slider is extending to the full width but the template is cut short and thus the slider is getting cut off. I thought the theme was responsive.
2. I notice there has been an update to the theme released on July 18th which was not made unaware of even though I have selected inform me of updates. Can you please instruct me as to how perform the update?
Thank you
Regards
Christine
Hi Christine,
conc. 1 – can you pls provide more information: - your URL - screenshots displaying your issue - steps to reproduce
conc. 2 – this update was an update of visual composer. If you didn’t make any changes in source code (js, css, php) or use child theme for source code modifications, bakcup your current website and database, download the latest codeus release form themeforest, go to Appearance-Themes, switch to some default theme like Twenty Fifteen, go to Plugins and remove Viosual Composer, aftret that go to Appearance-Themes remove Codeus and install the freshest version, after that activate it. That’s all
Hi
Thanks for the information regarding the update!
Regarding extra info:
1. url is www.results2day.com.au 2. I am not sure how to attach screen shots here. 3. you can reproduce the issue if you have a display screen that you project on to. I have taken screen shots but I am unaware of how to attach them here.
Thanks
Christine
Hi, you can use this site to upload it http://prnt.sc/
You will notice that the site does not take up the whole screen and the slider (which is setup as responsive) looks like it is taking up the whole screen but cut off by the theme.
I very much look forward to your resolution. I really love the theme but this issue is a show stopper for me.
Thanks
Christine
Hi, can you pls provide us wp admin access to your website via our contact form here http://themeforest.net/user/CodexThemes ?
I have sent these details to you now and looking forward to the resoultion.
Thanks!
Hi Christine,
sorry for delay.
http://screenshotlink.ru/2ecdddc34186ac812d6db0bcb6150983.png – you could disable fullwidth here, pls check nowPls notice, we have moved our support to our own support forum http://support.codex-themes.com/, pls register here and submit your further tickets here
Re: Required fields in contact form
It has just come to our attention that the contact form on our site (built with the Codeus them) actually only requires that the email address and message fields are truly required for the form to be submitted even though the text “(required)” is included in the form field labels. I need to add real validation to the other fields that say they are required. I’ve looked in page_contact.php, but I don’t see where the validation actually occurs in order to modify it. Can you point me in the right direction please.
In this file the validation happens, check lines 16-18:
if(!$name || !is_email($email) || !$message) {
$errors = __('Form has required fields', 'codeus');
}
Hello,
The sidebar is displaying on any of my pages. Is there something specific I need to activate?
Correction: The sidebar “isn’t” displaying…
Hi, can you pls share your URL and wp admin access via our contact form http://themeforest.net/user/codexthemes ? we will check
Hi David,
http://screenshotlink.ru/aaa4aafb009e58d4d4723ccd462e7f3e.png – I cannot see any Codeus on your websiteHello I am having an issue installing the following plugins: LayerSlider WP & WPBakery Visual Composer. I hit install and the screen goes to a page that ask for my ftp info, I input the correct info but it says there is an error.
Is there a way that I could manually install the plugins. Could you email me the files.
I get an Error notice that says: ERROR: There was an error connecting to the server, Please verify the settings are correct.
Hi. can you pls contact us vis our contact form http://themeforest.net/user/codexthemes and we will send you links to this plugins, thanx
Hello, I changed the theme layout to fullwidth and now trying to change it back to boxed layout . When I go to theme option it looks like it’s changed but when I open my website it’s still fullwidth. Can you help. Thanks
Hi, can you pls send us your URL and wp admin access via our contact form http://themeforest.net/user/codexthemes ? Thanx
Hi, yes. Just about to do that. Thanks
Hi, have you got a chance to look into this?I send all info via contact form and never got the replay after that. Thanks
Hi, big sorry for delay, we will check it asap and I will let you know
Thanks
Thanks
Thanks
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Thanks
Hi, check http://screenshotlink.ru/09c8fb8ebf53245f5b4bed5453708da1.png Did you try to clear your browser’s cache?
I’m having a difficult time figuring out how to place the image over the ‘overview’ in a portfolio as you have demonstrated on http://codex-themes.com/codeus/ in the ‘Our Case Studies / Portfolio’ section. I’ve tried the featured image option and it just replaces the words, and I’ve tried matching it up with a gallery. Could you please point me to the part of documentation where this is handled or provide a better description as I’m not able to find anything in the documentation so far.
Thanks for the help!
Hi, can you pls send us your URL as well as access data to wp admin along with more explanations )screenshots, where do you have difficualties with creating portfolio items . Pls use our contact form here http://themeforest.net/user/codexthemes
We are having an issue with this theme and Visual Composer. Specifically, the visual composer backend, shortcodes, and buttons.
We have looked into your demo site, and it now takes you to Scalia, not Codeus. If you are no longer supporting Codeus, can you please let us know, and send us the Scalia theme.
We have put over 100 hours into this site, and now it is not working properly. Message me for the private link.
Hi, actually we do support Codeus of course and I am not quite sure, what do you mean by “We have looked into your demo site, and it now takes you to Scalia, not Codeus” – the demo is working fine, we have tested it now one more time, Can you pls explain, here excatly there is a redirect to Scalia?
Concerning your Visual composer issues: can you pls message us the description of your issues as well as wp admin access and your website’s URL? Pls use our contact form here http://themeforest.net/user/codexthemes
Do you have an email so I am able to send attachments?
pls send us a short message via this form http://themeforest.net/user/CodexThemes, we will reply and you can then send us attachments. Or much easier: for screenshots you can use this website prnscr.com