400 comments found.
How do I make this template more search engine friendly? In google search results I have results that link to the module address and not the content. Best regards
Hi fridayshoes,
May you elaborate?
Regards
Hi, when I search for my site the ‘site links’ that appear in the results are not ideal. How can I choose what ‘site links’ google will show eg. http://support.aarcade.net/how-do-i-update-or-change-the-google-search-results-for-my-site/
What do you mean by “not ideal”? Share some examples of the links you have, and the type of links you want.
I have a problem regards the configuration for tablet and mobile. In particular, the Isotope module and what happens when customers click on the images. Ideally I would like these articles to appear only in light-boxes as they do on the desktop version of the site (I disabled the link button in CSS). However, on the mobile version the articles open up on an entirely different page containing the article followed by all the #section-… parts of the website.
I would like to know if it is possible to enable the lightboxes for the mobile version and I how I could go about doing this. If I am not able to open these articles in a lightbox, how can I configure it so that the link goes only to a plain article, with no menus, modules or sections?
I hope you can help with this and look forward to your response. Thank you in advance.
Hi David,
The lighboxes are disabled for mobile screens. Instead the fullpage will be opened. That’s how the template is designed for a better UX.
Regards
Hola Valentin quisiera que me puedas ayudar a ordenar las fotos de manera ordenada, ya que me salen de manera aleatoria. estoy trabajando con el modulo My Isotope. He creado varias galerías y te pido por favor me puedas guiar a como ordenarlo.
Hola folela,
Escribeme a traves del formulario de soporte el acceso FTP y backend de tu sitio con instrucciones precisas de la ubicacion del modulo para agregar un poco de php para generar el resultado deseado.
El formulario lo encuentras en la sección de “Support” de Simple Key.
Saludos
Hello. I have been trying to contact you through the email contact form and to your personal email address but am unable to get a response. Do you still offer support for this template?
Hi David,
We already replied via email. Please check our reply 
Hi Garcia, I need to figure out how to allow a link in the footer (or elsewhere in the site) to point to an article and open a single page (like the one you close with the big black X) that is a different category from the portfolio section ones.
Hi simographics,
Please ask for support with the account which you bought the template.
Looking forward to help you
Regards
Hello, Does this template supports RTL Languages?
Hi alaaalnahal,
By default doesn’t support it, however with some Custom CSS you can make it work that way.
Regards
Good day! not properly display “services” on the phone …. cut off the lower part of the picture … https://goo.gl/photos/9Tf8uef3QeeSqLb3A
Hi akomarov,
Which specific phone? Or do you know the size of the screen, in order to reproduce the issue
Looking forward to help you
Regards
It’s iPad3 as well as the Samsung Galaxy C5. On the phone cut off the lower chat only one picture – email marketing.
Hi htmgarcia, How to solve the problem of the image in the service? https://goo.gl/photos/9Tf8uef3QeeSqLb3A
Add the below custom css code in: Extensions >> Template manager >> yourtemplate >> Custom CSS
@media (max-width:600px){
.config .item .thumbnail img {
height: 100px;
width: auto;
}
}
Clear Joomla and browser cache and see if works
Regards
Tanks its working
Wonderful!
Don’t forget to rate 
Do you receave my mail ?
someone know how to do for superimpose the logo on the menu bar ?
Yes, we have your email 
Please follow the conversation from there.
Howdy htmgarcia! We tried to install the quickstart. But Akeeba (we alreay had problem with Akeeba now Angie) give back some error cause it’s not able to connect to the database. It gives back “Unable to connect to the Database: Could not connect to MySQL.” Since we were sure about the credentials, we just made a normal script to see if it was possible to reach the DB. And indeed the script works…. so there is something wrong with Angie… as in the past. Now: we may provide you the link (in private) and the script link so you may verifiy by yourself. And the version in use, php version, is 5.4.4-14.
What we can do? Cause the installation doesn’t go ahead. For us it’s also possible to swap on the WP version but in this case how may we fix with Themeforest? Is it possible to change the purchase? Thank you
Dear htmgarcia, there is nothing to do: we tried and tried and tried. Akeeba (Angie) gives back the same message. “Unable to connect to the Database: Could not connect to MySQL.” We tried again also to lunch our script in order to verify if the credentials were good and they are indeed: with the script we may be connected to Database.
And then we cancelled all the files again and we have syncronized again with Total Commander: no files corrupted. With Akeeba it’s the same problem…
I hope it will be possible to solve with you at your choice:
1) or following your tips 2) or changing from Joomla version to WP version. Cause Akeeba gives problem also during the life of the website: when Joomla makes some updates most of the times Akeeba gives other problems. Unfortunately we didn’t know your template were using Akeeba otherwise you may be sure that the option was for WP.
We looking forward for your answer!
Thank you!
Bye 
Hi easyjet,
The message “Unable to connect to the Database: Could not connect to MySQL.” is very clear. The issue is coming from the database user/password database name you typed. Please double check the MySQL user has the permissions to access the database too: http://www.thehostingnews.com/how-to-grant-mysql-privileges-in-cpanel.html
Regards
Hi htmgarcia,
as I wrote opening this post we already made all the tests in order to try to overtake this issue. As you may follow on this post on the official Joomla Forum: http://forum.joomla.org/viewtopic.php?f=706&t=892520&p=3320552#p3320552The point it’s not so easy: it’s not just a matter to read the message “Unable to connect to the Database: Could not connect to MySQL.” and tell “is very clear”!!! There is some problem and we would like to solve it with you even because, as I have already wrote, we made a script to try to connect to the DB with the same credentials and it works at all. So there is something wrong with Akeeba (Angie).
Now: would you reach maybe all the credentials in order to make some try? I could send you both: the parameters (credentials) and the script so you may see that nothing is wrong about how we insert those datas.
Or, other solution, if you want we may swap on the WP version: if you may change in themeforest the purchase or do somethign to see the WP version in our list of purchases we could pay any difference and solve this annoyng situation.
As you prefer. Thank you
another update: following some tips in Joomla.org forum (as you can see reading the link I have sent you just here above) ) I have also tried to install the template on Xampp as local. Exactly the same problem! So something is wrong with the install pack. We need your help.
Hi easyjet,
Let us the FTP and database data to try the installation for you. Send the message from http://themeforest.net/user/htmgarcia – add all the details, including the started conversation to track the progress.
Also, keep the files uploaded (i.e. vg-template-quickstart-x.x.x-RECOMMENDED.zip) in the server for a fast installing from our part.
Please consider: this will be a full installation: Joomla + Demo content + extensions. So, any previous install of Joomla will be removed.
Regards
By the way, we have a register that you bought this template more than a year ago and was working fine.
Please confirm if this is your second license.
Looking forward to help you
Regards
actually we were building up the website (about one year ago indeed) and it wasn’t work fine so we stopped: to many issue to be solved. We gave the max rating (5 stars) cause your assistance was fine. But we stopped and we changed the template with another one… (if you see every now it was necessary to write you and some point, e.g. the skills percentual, it was lacked) Now we are trying again cause we saw that, in the mean while, you made a lot of updates and we would like to avoid to lose the money of the purchase. But now we have this issue with the installation… both: on local as well as on remote. Anyway: I will send you in a while all the credentials. Thank you bye
Hi htmgarcia,
so I have just solved the issue! How? Very easy: just using the quickstart from joomla 2.5 instead of the 3 version… Without Akeeba (Angie) everything easy… 5 minutes and here we go. It’s the second time in several years that I find on my way Akeeba (Angie): always jut trouble and trouble and waste of time.
Your quickstart with the version 2.5 is native, clean, fast… easy! Done!
And I would like to confirm you that we don’t have in use more than one copy of your template: we are use to respect the rules of course. The first time (one year ago) as I have just wrote the template had some issue. Now we will try again. But anyway it’s important that you know we have in use only one copy (for one licence!!) Thank you Bye!!
post cancelled cause there was some mistake with the version in use. It’s new at the bottom
Hi easyjet,
What do you mean? Please clarify
Regards
Hi htmgarcia. It means that this post is cancelled. We are trying to fix the issue with the post here at the bottom. Thanks
Cool 
display
Hi webdesignenmeer,
I think you forgot to include more details 
Regards
Hi HTMGARCIA, im loving the template and I am customising it a bit to make it suite my needs a bit more. I have a few questions and hope you can help.
1. In the works section, the articles are displayed with the option to filter them. I like this, but I have two “works” sections on the page, one of them I would prefer not to filter. Can I remove this option for one of them?
2. When selecting an article from the works section, the title of that article is displayed in Orange. I’d like to change that colour if possible. Which custom CSS do I need to do this?
3. The slideshow on the Home section is not displaying the entire image. It sometimes cuts off the image at the top or the bottom. Can I also increase this section in size? So that when you open the page you only see the menu bar and the picture? Also, the slide show is not displaying the text from the article. (in your demo it would be SIMPLEKEY ONE PAGE…) I have the text in the article, but its not displaying. Also can I have a logo floating in with the slide show?
4. I cannot get the social network icon for LinkdIn to display. Could you please give me the coding for this.
5. Can I change the colour of the Submit button on the contact page?
6. Do you have a good suggestion for a language switcher position?
7. When I click on Home in the menu, it changes colour to indicate that I am on the home section. This happens with all the other menu items, except for Contact. When I select contact from the menu, it scrolls to contact, but the menu item before contact is highlighted. Have I done something wrong?
Sorry for the 7 questions, look forward to your answer.
Regards, Reyn
Hi Reyn,
1. The filtering depends on the categories you selected in the module. Please check which categories you have there. http://themeforest.net/item/simplekey-one-page-portfolio-joomla-template/4463383/faqs/16211
2. Do you mean, you want a customization service? What about providing a link of this page?
3. Check the image size you are using. The responsive slider may cropp the images to addapt to the available space.
4. use linkedIn class as this code showcase:<a class="linkedIn" href="#">Text here</a>
5. What do you mean, a custom color? Please add custom CSS code in: Extensions >> Template manager >> yourtemplate >> Custom CSS
6. Use: simplekey-top
Then follow this suggestion: http://themeforest.net/item/simplekey-one-page-portfolio-joomla-template/4463383/faqs/19594
7. may I have a link?
Hopes this helps
Regards
Hi, Ive sent two requests for help with this template and still no response. I had error messages after installing the template which I have now been able to fix. I now need help with the template. Is there support for this? Also the works section is not working on mobile devices.
Hi reynff,
We just replied!
Please check your email.
Hello do you know how can I make the slider smaller in the resolution?
Hi king_tyson,
May you be more specific which slider from your site? Also share a link to have a preview
Be as much detailed as possible
Regards
Hi Valentin, when we download the template from here.
In the folder the piece by piece:
1) There is not the last versión of the template, the last version there is 1.3.3 in not the version 1.3.4.
2) In the folder updates, the last update is from 26/11/2013, it is not the last update from 2014.
3) I suppose that the Modules are not updated either.
I appreciate if you can update everything.
4) I cant hide the slideshow, i put the code that you send me but doesnt work.
5) My menu see weird when you see the web from a mobile, there is “AA” two A befores each item of the menu.
I send it again more information and admin access to your mail in @gmail.
Thank you for your help
Once the site is working, you can update to last version from Components > Joomla Update
Hopes this helps
Regards
Valentin , im taking about the TEMPLATE UPDATE not joomla, if im wrong anyway in Components > Joomla Update there is not a update from the template.
About the other questions?.
Thank you very much.
Sorry for the confusion, check the template version you have from Extensions > Extension manager > search “simplekey” and see the row version
Then redownload the zip from Themeforest and look in Updates/ folder the updated files to replace in your installation via FTP.
Regards
Valentin no se si no soy claro, vuelvo y te copio en español lo que te escribi:
VOLVI A BAJAR TODOS LOS ARCHIVOS y en la carpeta piece by piece:
1) NO ESTÁ la ultima versión de la plantilla, allí está la versión 1.3.3 la ultima versión de la plantilla la 1.3.4.NO ESTÁ
2) En la carpeta UPDATES, la ultima actualización que hay es la numero 6 hecha en 26/11/2013 (vERSIÓN 1.3.3), FALTA LA ULTIMA ACTUALIZACIÓN DEL 2014 (VERSIÓN 1.3.4) – Necesiato esta para actualizar el template.
3) Me imagino que los modulos tambien deben estar desactualizados en el archivo de descarga.
POR FAVOR ACTUALIZA LOS ARCHIVOS TOTALMENTE ACA EN THEMEFOREST PARA BAJAR LAS ULTIMAS VERSIONES DE PLANTILLAS, MODULOS Y UPDATES.
4) No pude ocultar el slide del home, puse el codigo como me dijiste y no funciono.
5) Mi menu se ve mal en celulares o mobiles, se anteponen dos A “AA” antes de cada item del menu.
Muchas gracias, que pena tantos post , pero, no se han resuelto mis dudas.
Todos los que han descargado antes de la actualización deben tener la version 1.3.3; porque en el archivo que hay para descarga no esta la 1.3.4, solo aparece la 1.3.4 como quickstart, no esta esa version the template ni la actualizacion correspondiente, gracias.
Hola,
Revisé de nuevo y la version 1.3.4 es la que aparece para lo más reciente de Joomla 3.x
Para Joomla 2.5 es 1.2.3, debido a que requeria menos actualizaciones. Ambas estan separadas en el zip que pones a su disposicion en Themeforest. No actualizamos en ningun otro lugar dado que SOLO LO VENDEMOS en este sitio.. Esto quiere decir que los archivos estan a su disposicion solo aqui 
Espero esta aclaracion haya sido de ayuda.
Si necesita ayuda mas avanzada podemos referirlo con un partner de personalizaciones con precios accesibles.
Por cierto, su sitio web se ve muy bien: https://www.paginaswebpublicidadcolombia.com/
¡Excelente trabajo!
Saludos
Sigo sin hacerme entender; se que la versión 1.3.4 es la ultima por eso la estoy buscando, pero , en la descarga solo se encuentra como Quickstart, te envio IMAGENES con los comentarios respectivos, para que veas que las actualizaciónes no estan en la descarga:
NO ESTÁ LA ULTIMA VERSIÓN DEL TEMPLATE solo la 1.3.3: https://www.paginaswebpublicidadcolombia.com/IMAGEN%201.jpg
NO ESTA LA ULTIMA ACTUALIZACION EN UPDATES: https://www.paginaswebpublicidadcolombia.com/IMAGEN%202.jpg
Y NUNCA ME RESPONDISTE ACERCA DE ESTE ERROR EN EL MENU CUANDO SE VE EN CELULAR: https://www.paginaswebpublicidadcolombia.com/IMAGEN%203.jpgNo se trata de ayuda más avanzada, simplemente los archivos no están actualizados en la descarga, solo el quickstart lo está.
PD: No se si en la descarga están las ultimas versiones de los modulos, podrian estar tambien desactualizadas.
Muchas gracias por tu paciencia y ayuda.
Hola,
Ya hemos enviado la ultima version del template para Joomal 3.x por separado. Por favor revise su email.
Vea si eso es de ayuda. La actualizacion en un sitio con el template previamente instalado debe ser hecha manualmente via FTp reemplazando los archivos (los mismos de la carpeta Updates/ le sirven)
Saludos
Hola Valentin no me has contestado la pregunta de hace algunos días.
Tambien queria pregunatrte esto: Tengo mi sitio en Joomla 2.5 y quiero actualizarlo a Joomla 3, cual es la mejor forma de hacerlo?, actualizar joomla y despues el template o viceverza?, si me puedes dar instrucciones de cual seria la mejor forma de hacerlo te lo agradeceria mucho.
Hola,
Actualizar a Joomla 3 es facil. Lo que requiere mas trabajo es deshabilitar (o actualizar a Joomal 3) primero las extensiones que no son del core de Joomla, incluido el template.
Ya que estas seguro tu sitios es Joomal 2.5 nativo (sin extensiones no compatibel con Joomal 3, ve al mensaje que esta en System > Global config acerca de la migracion para mas detalles.
Este proceso no es exclusivo de nuestro template. Es el estandar de Joomla.
Saludos
gracias
can you give me an example ? dont understand what you mean ..
Hi bsakkers,
I think is better if I have access to your site with step by step details to reach the issue. In that way I can provide a more detailed exmaple.
Send the message with all the details, including the all conversation to: http://themeforest.net/user/htmgarcia
Regards
hello, can i also show a marker in the google module?
Hi bsakkers,
Be sure you choose a url for Google maps that include a marker.
Regards
Can you add support for SVG files for the main logo?
No worries, I added the SVG file extension to content>mediamanager>options
And then uploaded the file via FTP, also had to change the link to the file manually in extensions>template manager>vg_simplekey
Hola Valentin, podrias por favor indicarnos la forma exacta para esconder el Slideshow en celulares?, gracias
Hola,
Tendrías que agregar este custom CSS:
@media (max-width: 480px){
.oculta-movil{
display:none !important;
}
}
En tu modulo agrega la Module class suffix oculta-movil (usa un espacio vacio al principio)
Esto podría ocultar el módulo en pantallas de 480px de ancho o menor
Saludos
Buenas noches Valentin, respecto a tu respuesta:
Tendrías que agregar este custom CSS:@media (max-width: 480px){
.oculta-movil{
display:none !important;
}
}
En que archivo y en que linea exactamente debo meter ese codigo?
Y tengo otro inconveniente cuando se ve el menu en celular, se anteponen dos AA .
Agradezco mucho tu ayuda, gracias.
Agregalo desde el administrador de Joomla en: Extensions >> Template manager >> yourtemplate >> Custom CSS
Sobre tu segunda pregunta, podrías explicarlo con mas detalle por favor. Incluye un link para ver el problema de cerca.
Saludos
Valentin , ya hice lo que me pediste, pero, no funciona y si puedes ver de una vez lo del menu en movil te dejo el link: https://www.paginaswebpublicidadcolombia.com gracias
Hola,
Gracias por compartir el enlace, sin embargo me refería a que expliques con más detalle la segunda question, por favor.
Intentaste agregar el código de la manera correcta? lee mi email por favor
Saludos
Hola Valentin, te envie un correo al gmail, con información más completa y acceso a la página, agradezco tu ayuda.