Hi,

Unfortunately the theme doesn’t have any guest blogging options and we also haven’t tested any plugins that could offer you that functionality so I can’t recommend you one and unfortunately we are not available for any type of customization services as we work hard on development fixes and support and the remaining time doesn’t allow us. Sorry!

Thanks for the message! Lucian C. tagDiv.

Ok. Thnx for Your answer. Could You tell me, how can I add widget/plugin before top menu. I have Contributer plugin and I want to make a button before top menu, on the right side

Hi,

Check if the plugin offers the possibility of using shortcodes then edit the top menu file and place it where you would want it to appear: http://screencast.com/t/8dGLxKa8rt

Hope this helps!

Thanks for the message!

Lucian C. tagDiv.

Hi,

@errors – I’ve checked your site and you have an error in the console – http://screencast.com/t/Q9GRliuZJ – this may come from a plugin conflict, try to disable all plugins (except for Visual Composer) and see if the issue is still there. If it’s gone enable the rest of the plugins until you find the one which causes this issue. If you use cdn or some external cache disable it and check again.

@infinite on search – Unfortunately it’s not an easy task and i cannot provide a quick solution for this. I’ve added your request on the list and if more people will request this we will implement it. We have a lot of features on the list and we have to chose carefully which one gets implemented next.

Thank you, Emil G.

Hi,

I’ve tested your Instagram user using the latest theme version (2.2) and the latest version of the social counter plugin (3.0) and found no issues with it: http://screencast.com/t/eQPCV5PX – http://screencast.com/t/PDcDeoI0oZ so please try to update it as 0 number could be cached so try to switch to a different Instagram id (like cocacola) -> refresh the front page and -> then back to your id and test again.

Thanks Lucian C.

Grazie, ma come posso fare ad aggiornare il plugin social counter alla versione 3? ora sono alla 2.6

risolto.

Hi,

You can try to use this: http://www.wpbeginner.com/wp-themes/how-to-display-the-facebook-comment-count-in-wordpress-theme/ and replace theme’s comments counter here: http://screencast.com/t/OwAGvUHnn

Hope this helps!

Thanks for the message! Lucian C.

Hi,

1. Please make sure you empty all caches, browser’s also: https://kb.iu.edu/d/ahic and/or purge files if you use cdn host then test again and let us know how it goes. If this issue persists please also test without any plugins active and address us via email at contact@tagidv.com if you can manage to solve this and provide your admin login details so we can have close look. Please also include a link to this conversation into your message.

2. Thant could appear if you use Visual Composer’s page builder on posts. Please provide a link to a post that has this issues so we can inspect it.

Thanks Lucian C.

1. It’s not a cache issue. It’s a problem with style.css bug for “entry-thumb” style. You need to remove or fix class=”entry-thumb”.

2. This issue appears when you add padding (say for example 50 pixel) so the text does not touch the line. However, it adds a second grey line, which it did not do before. You can try it out.

Hi,

1. That could come from theme’s lazy loading animation if it’s in conflict with other plugins so you can test this by disabling it form theme’s panel > template settings section: http://screencast.com/t/hfDUUMJZW and also test without plugins. Let us know if this still happens and address us via email at contact@tagidv.com if you can manage to solve this and provide your admin login details so we can have close look or provide your site’s ulr here so we can inspect this. Please also include a link to this conversation into your message.

2. I would however I can’t access your screenshot anymore and I’m not sure where to add that padding to recreate this. Please let me know if you could provide a link so I can inspect this or let me know how to recreate this.

Thanks for the message! Lucian C.

hi,

please give me more details… if you want you can send us a message to contact@tagdiv.com .

Radu O.

Hi,

I’ve tested the theme again and everything looks good. Please try to clear your cache if you are using a caching plugin and also the CDN cache if you have one.

Let me know how it goes. Radu O.

Hi,

Yes, you can use the tag or category filters to control the posts added to a block query: http://forum.tagdiv.com/block-settings-overview/

Thanks, Lucian C.

Hi,

I have tested this using your videos just like you also have and the playlists worked fine on my side: http://screencast.com/t/8ONGVhNiM – http://screencast.com/t/8rzo1HbRtrPY

Please make sure you empty all caches and also test this without using any other plugins besides theme’s ones so leave just the Visual Composer plugins active then test this again and let us know how it goes.

If it still doesn’t work please contact us via email at contact@tagdiv.com and provide wp-admin access so we can take a look.

Thanks for the message!

Lucian C. tagDiv!

I found that the problem comes from a plugin Ajax Translator Revolution WordPress Plugin… there is no alternative but to disable the plugin? for the youtube playlist ? I really want to have Ajax Translator Revolution WordPress Plugin and youtube playlist

Hi,

Unfortunately we haven’t tested the theme with ‘Ajax Translator Revolution WordPress Plugin’ and I’m not aware of its coding or its functionality so I can’t offer you an answer on this. Sorry! You can contact plugin’s authors and let them know about this, they might a solution for this.

Thanks for the message! Lucian C.

Hi, Thank you, this css code really worked. Now the maps are showing correctly

I was wondering if you can help me with one last issue? It is about showing related posts box on single cpt. The cpt is event created with The Events Calendar – https://wordpress.org/plugins/the-events-calendar/ Custom post type name is tribe_events. I have done theme integration according to author’s notes – https://theeventscalendar.com/knowledgebase/themers-guide/

I have read in td_module_single_base.php that this function (to show related cpt’s or posts on single cpt) is not available since 15 July 2015, but is there a way to activate it. I did not manage to do it by myself. I have included related posts code in single event’s content (<?php echo $td_mod_single->related_posts();?>), but without luck.

Thank you, Mladen

Hi,

This related posts function comment states that theme’s related articles doesn’t work on custom post types and it only does for posts: http://screencast.com/t/X4Y3cfiHv and it can’t only be activated because it needs to be adjusted to work on and with custom posts types so you need to additional customization for this, we’re not available for customization services at the moment so I advise you to turn to a professional developer to make this implementation for you. You can find one site’s like: http://studio.envato.com/

Thanks for the message! Lucian C.

OK, Thank you for your reply.

Hi,

I’ve tried it on my side and it works fine – http://screencast.com/t/s5XfdWbh – check if you added it like this – http://screencast.com/t/1HldetoR

Thank you, Emil G.

Thank you Emil

I cannot find any information at tagDiv Support page regarding to BuddyPress. I have difficulties setting it up. For example, I cannot go into members profile page. When I click profile, setting, anything else and it will go to a 404page.

I also sent an email to you guys regarding switching to Newspaper theme, we had that conversation around 2 weeks ago.

Hi,

I have tested this and found no issues with buddypress members and members profile pages, both of them work fine: http://screencast.com/t/DVjWMSkrR – http://screencast.com/t/odJi83pZr so please also test this without any other plugins which might interfere with it and also try to resave your permalinks structure: http://screencast.com/t/8enI0lePxvuI then empty caches and test again.

Yes, Emil replied to your email message!

Thanks, Lucian C.

Hi,

We’re sorry for all the trouble you have experienced using our theme. If possible please contact us via email and give wp access so we can have a closer look at your issues and provide solutions for them.

Please send your admin credentials at contact@tagdiv.com and also include a link to this conversation and provide details about your issues and we will get back with an answer as soon as possible.

Sorry for inconvenience! Thanks for the message!

Lucian C. from tagDiv!

Hi,

Thanks you for your interest on using our themes, unfortunately none of them support rtl. Sorry! Like I stated in my previous reply if you need this feature you can hire a professional developer to make it for you because we don’t plan to add rtl support.

Thanks for the message!

Lucian C.

tagDiv!

Hi,

1. The post’s content width comes from theme’s grid design which unfortunately can’t be altered easily however I’m not sure that is necessary if you need to change the mobile version so please provide more details about what you need to do and I’ll give you a more accurate answer on this.

2. Fro via and source link you can add the target=”_blank” attribute like this: http://screencast.com/t/WHTtWlps

Thanks for the message!

Lucian C.

tagDiv

I just wanted to increase the font size of the post content, I think that the default one is a little small.

Hi,

For that you can use theme’s font settings from theme panel: http://screencast.com/t/vf9Eo5dIi or if you need to increase it just for mobiles you can use this custom css code in theme panel > custom css section: http://screencast.com/t/NYDJfd4a

@media (max-width: 767px) {
.td-post-content p {
    font-size: 18px;
}
}

Thanks for the message!

Lucian C.

tagDiv

Hi,

Thanks for the message and for your suggestion! We will consider it for future updates!

Have a nice day!

Lucian C. tagDiv!

It’s just a lightbox really but non seem to work when I install plugins for this. A decent lightbox for video’s would be great

Hi,

We haven’t tested any plugins for this so I can’t offer/recommend you one on this which will also work flawless with the theme, sorry! Like I said we’ll consider this and if we decide on it we implement it in future updates.

Thanks for the message! Lucian C.

Hi,

Yes, it can be done from wp general settings and to use the time zone: http://screencast.com/t/4jYoU8sBur – https://codex.wordpress.org/Formatting_Date_and_Time

ex: http://screencast.com/t/syuv0dEPRFO – http://screencast.com/t/TKPnMnzBx7c

Thanks!

Lucian C. from tagDiv!

I am sorry to keep asking stupid questions…. Since I tried so many times and still couldn’t display my custom post types. So I tried with your td_book testing plugin, I still couldn’t make the theme display the post, I am sorry for the trouble, can you please show me how? It must be me doing something wrong, please show me step by step, or if you have a video tutorial…....

There is another plugin I was using for years that I cannot make it work with your theme.

WP Catalogue, a free plugin form wordpress.org

For the Catalogue page is ok, once I click the item/product, it go to 404 page directly…..

I don’t know is it me or what, but since I change to your theme, I cannot get anything work, can you please try this plugin too and see if it work?

Sorry that I am asking so many questions, but I tried and tried and still couldn’t get anything work with the theme.

I need to make it work and have my site running asap….

Hi,

I’ve replied you to your other posts here. We haven’t tested the WP Catalogue plugin so I can’t give an exact answer on it. Please write us via email an we’ll take a loo at this as soon as possible and give you a more accurate answer.

Thanks!

Lucian C. from tagDiv!

Hi,

I understand, we’re sorry for this experience using our theme we can try to help you and find a solution on this matter but we need more details on how you’re adding and using theme’s custom posts types system and the result you get so if possible please give us wp access so we can have closer look at this and address us via email to provide your site’s admin login credentials and please also include a link tot this conversation.

Unfortunately we don’t have a video tutorial for creating/using custom posts types and that custom post types support tutorial is the only available guide at the moment. Sorry!

Let us know!

Thanks for the message!

Lucian C. from tagDiv!

Well, they’re not available as blocks through VC! only one big grid available. How could that happen? I have the latest update!

any update?

Oh, sorry! It’s my mistake, i wasn’t enabling these blocks in VC!

Have a lovely day