823 comments found.
A lot of error in your demo: http://i.cubeupload.com/iwK76h.jpg
Hi @Sandraco,
We have already re-checked Structure after receiving your comment. And everything is fine here. Can you re-check now? Maybe the problem comes from internet service
Regards, ThemeMove Team.
How can I remove the sidebar in WooCommerce products?
Hi @zdurst,
Please kindly submit a support ticket here: http://support.thememove.com/ our staffs will follow and deal your issue.
Regards, ThemeMove Team
How can I add a brochure to download under the icon “download.pdf”? please advise.
Hi @doriansuzrez,
Please submit your support ticket here: http://support.thememove.com/ Our support staffs will help you to solve it.
Best Regards, ThemeMove Team.
What about support for Woocommerce 2.4? Is it safe to upgrade?
Hi @sputniqdesign,
It’s safe to upgrade. If you have further question, please submit a ticket here http://support.thememove.com/
Best Regards, ThemeMove Team.
Hello, on the Blog-Page (Blog Template) the background-image in the header is moving while you scroll down the page. On normal Pages (Default Template) the background-image is fix.
How I can get the same behavior for normal pages? In the root theme folder are the files template-blog.php and page.php where the “background-image moving” code is inside. What I have to do, to avoid problems at the next update?
Hi @ckias,
If you have purchased our theme, it’s easy to let our tech staffs solve this issue for you. Just submit a support ticket here: http://support.thememove.com
Regards, ThemeMove Team.
Thx, I have created a ticket.
HI @ckias,
Have a great Monday. After 2 days of weekend, today we are coming back to solve your issue.
Cheers, ThemeMove Team.
Hello, I would like to know if the theme is ready for child theme and several languages with po/mo in this child theme?
Thanks! 
Hi @buchtroll
Structure supports both child theme & several languages with po/mo.
Regards,
ThemeMove
The Main Menu changes to Icon when screen width is less (approx) 1180-1205 pixels. how do edit this?
Hi @nachoaudi,
Our support team will help you to edit this. Please submit a support ticket here http://support.thememove.com/support/signup to announce your issue
Regards, ThemeMove Team.
Too much bugs, responsive not working on mobile! Reply to request is very late!!!
Hi @duchosk
I found that 12 days ago, our tech staffs have asked your admin’s info at your ticket #1146. Till now we haven’t received a response. Can you advise us your admin’s info today? It’s easier way to solve your issue.
Regards, ThemeMove.
Can the color be changed of this theme?
Hi @Graphic Power,
Pretty sure that you are free to change this theme to any color you want 
THANKS FOR YOUR REPLY IN MY TICKET. WAITING FOR YOUR SOLUTION…
Hi @ Chandrapaul,
Our team are following your ticket. Just give us chance to deal with it.
Thanks,
ThemeMove Team.
thanks for your help. but the top header and footer background looking bad.it is not similar to the demo theme.please solve this one.it will be so kind of u.
http://aswaraldar.com http://shamelevator.comHi @Chandrapaul,
Our staffs confirmed that they have solved your issue. Right?
hi, i installed the theme. i am trying to import content. but 10 minnutes,20 min,30 mins, 1 hour gone still loading. importing not finishing. i tried several times but its same.
tell me how can i import sample data????i want to import All.
its urgent.please reply soon…
I OPENED TICKET BUT I GOT NO REPLY…IF U CANT GIVE ME SOLUTION THEN I HAVE TO DISPUTE THE PAYMENT.
thanks
Hi @Chandrapaul,
Your number ticket is 1160 and we have response within 10 hours. Your issue should be solved asap
Thanks, ThemeMove Team.
thanks for the reply. but issue not solved. i replied again.waiting for the answer. please provide alternate demo import procedure like other theme owners. because my server does not support php configuration changes.
like the following process: Install and activate All-in-One WP Migration plugin Download the demo backup file to your computer. Upload backup file to wp-content/ai1wm-backups folder. Go to All-in-One WP Migration > Backups on admin sidebar. Click on the Restore button. You should wait a few seconds and click Continue button. You will see a success message after it completes. You will then be automatically logged out. You need to login to the wp admin using the following account: Username: admin, Password: admin You can change your username and password back to the unique credentials.
Hi @Chandrapaul,
I have checked all your submit tickets with our Tech department, and every issues are solved. If you love Structure & our service, don’t be hesitate to rate us 5 star and tell us your review
Regards, ThemeMove Team
Hello, do you know how i can set the same render on tablets and PC? Tablets currently have mobile rendering. Regards,
Hi @team_4lcom
I’m not sure that I understand your question clearly, please submit a support ticket http://support.thememove.com/support/signup and we will solve your issue.
Thanks,
ThemeMove Team
Hi there, great theme!
You are missing some images/items on your “Company/About us basic/” page by the way…
and most secondary pages are not online: http://structure.thememove.com/features/
very good checking themeforest. Five thumbs way down.
Hi @kloader
Thanks for your kind help. Our tech team are fixing it.
Regards,
ThemeMove Team.
Hi, I want to say thank you to the support team. Very fast and kind. They help me to change something about the them I need in the site I’m developing. Thank you again
Hi @c_klope,
You made our day with your nice words. Please don’t forget to rate our theme 5 stars, it’s so awesome.
Cheers,
ThemeMove Team.
Good day, I would like to add google analytics code to website. Please could you let me know where this code can be placed in the theme?
Hi @jonathanburger,
Please provide your support ticket number, we will check with our technical department. If you haven’t submitted a support ticket, please hit the link http://support.thememove.com/ and wait our support team work with it.
Cheers,
ThemeMove Team
When you search a keyword that is present in home page in the search page will display the home page with the code html
Hello,
Please kindly signup submit your question as a ticket on our secure Help Desk so that our dedicated support team can further assist you.
Thanks so much!
http://support.thememove.com/support/signupBeen updating the site all night and just realized images aren’t loading on Internet Explorer?? Can someone please help?? http://losvaqueroslv.com/homepage-08/
Hello,
Please kindly signup submit your question as a ticket on our secure Help Desk so that our dedicated support team can further assist you.
Thanks so much!
http://support.thememove.com/support/signupHorrible+Dizzy Page Builder and Page options System. You should make an brief documentation on every option of your theme. I have to move another theme. Totally waste of money.
Hello,
If you don’t like our theme, you can make a refund request to Envato
hi! ThemeMoveTeam
great theme! is it has a “Boxed” look? http://structure.thememove.com/01/homepage-01/ ? My client likes it and wants to buy but looking for boxed look. Plz help.
Thanks!
Hello,
Of course, it has boxed layout, you can setting it in customizer
