269 comments found.
Hello,
I have purchased your theme for my site but I am having trouble installing a couple of the required plugins. I seem to get a time out error and a failed download error. Could you please help me to download an enable these plugins so I can install the demo data. The plugins are the layerslider and the wpbakery plugins. My purchase code is f3c293bc-4716-4008-8ab2-13e1fb9bd615. If its possible to upload the plugins via my ftp and then activate them via wordpress, as it seems the problem is with downloading the plugin.
Hello
You can send your problem + WP admin + FTP account to email support: vergatheme@gmail.com
We will help you
Thank you
what do i need to install the Visual Composer ? It says that it wanna install it but when i install the plugin it says that it is installed but cant activate it
Hello
You can send your problem + WP admin + FTP account to email support: vergatheme@gmail.com
We will help you
Thank you
Hello,
I just installed the theme but the plugin LayerSlider is asking me to: “You need to authorize this site in order to get upgrades or support for this plugin. Purchase a license or enter an existing purchase code.”
This is my purchase code: 38fec669-0a99-4a91-8ba7-309dfe1f5fd9
Thank you
Hello
You don’t need enter it
You can send your problem + WP admin + FTP account to email support: vergatheme@gmail.com
We will help you
Thank you
Will it be easy to set fields on the quote page to (as required) for instance when entering their address, THEY must enter post code or it will not allow them submit the form
Ok
We can custom it help you
Thank you
when you say custom for me what exactly do you mean, it is not a simple case of selecting ‘required’ as in ‘Contact 7’ for example
On the quotes page i notice you have either Yes or No slide buttons, would i be able to add these to more questions that i add to the quotes page.
Hello
You can add it
Thank you
Hi i am needing some Help with theme… settings etc…. how do i get a hold of support ?
Hello
You can send your problem + WP admin to email support: vergatheme@gmail.com
We will help you
Thank you
Your blog post page has issue. see the footer.
http://themeforest.net/item/removals-removals-and-moving-wordpress-theme/full_screen_preview/11772676The page is continued after the footer also.
you guys working on this? and please reply to my email!
Hello
We have fix it. Please re-send your email
We will help you
Thank you
Dear Author of Removals,
When I try to edit my pages with the Visual Composter frontend editor I got the following errors:
Failed to load resource: the server responded with a status of 404 (Not Found) /removals/js/widget.js
Failed to load resource: the server responded with a status of 404 (Not Found) /removals/css/custom.css
Uncaught TypeError: a.widget is not a function tabs.min.js?ver=1.11.4:11
Could you please help me so I can use the frontend editor?
Thanks already!
Best Regards, Nick
Dear Vergatheme, Did you already find time to help me with this problem?
Hello
You can send your problem + WP admin to email support: vergatheme@gmail.com
We will help you
Thank you
Lots of weird issues so far with this theme. The documentation is for the Rev Slider, but the theme uses the Layer Slider.
Second if you are able to set the theme up like the demo, there is a padding issue under the slider and the green call to action box. Looks like 30 pixels of white space.
What is your commitment to this theme? My client bought it without my advice and so far I am concerned.
Hi
We purchased Removals with the intent to use the included Visual Composer as part of the method to construct our site. We see that the VC components are enabled, but the VC column feature is not working. We really want to have more flexibility in constructing our pages, but we are very disappointed that we can’t add content in columns as you should be able to do in Visual Composer. Can you please tell us how we can fix this?
Thank you in advance.
Our licence number is – 19b523a4-c4d2-4c48-afef-d8307769902b
I have just sent an email to vergatheme@gmail.com
Hello
If you sent email, we will help you soon
Thank you
I have having issue in installing LayerSlider WP plugin it is asking me to activate by showing following error.
You need to authorize this site in order to get upgrades or support for this plugin. Purchase a license or enter an existing purchase code.
Hello
You can send your problem + WP admin + FTP account to email support: vergatheme@gmail.com
We will install help you
Thank you
Best regards, first tell you that I have several issues I would like to solve , one is the name of davis coming out in my web , second all posts out duplicate , I would like to disable various functions , one of these is the seo , since story Premium SEO Pack are ulyimo soucionar and I get the demo version .
We also see opportunities to override fields in the form of contributions, we want to know if it is possible to add fields to the form or new functions.
Please send email to us. We will help you soon
Thank you
i need retired name: (David Hoang) please
I have a problem is that the template keeps coming to me as demo version and therefore I would like to know how I can do to update all the information, and remove the name Hoang leaving Davis as owner of the website and the articles on social networks out the name of this person.
Hello
You can send your problem + WP admin + FTP account + name you want change to email support: vergatheme@gmail.com
We will help you
Thank you
what do i need to install the latedsilider ? It says that it wanna install it but when i install the plugin it says that it is installed but cant activate it
Hello
You can send item purchases code + problem + WP admin to email support: vergatheme@gmail.com
We will setup help you
Thank you
You just updated your theme and in that regard I expect that differences errors are corrected as people describe. I have now reinstalled this theme and it appears this problem is still not resolved. I have contacted you long ago and never heard anything back. DONT BUY THIS THEME THE SUPPORT IS VERY SLOW AND BAD!. i am going to ask for refund!
Hi there,
I have installed the theme, have couple of queries as below
1. Search is not working- Is there a way to fix it 2. On quotation form there is no date selection field, how can we add this
Thanks
Hello
You can send item purchases code + problem + WP admin to email support: vergatheme@gmail.com
We will setup help you
Thank you
Hello! I am having trouble starting visual composer in the front editing mode. I assume this is because although it is part of the theme it is not activated. How am I to activate my VC can you send me my VC License Key?
Thanks & Regards Samar Mamoun
Hello
You can send item purchases code + problem + WP admin to email support: vergatheme@gmail.com
We will setup help you
Thank you
Hello, I purchased the removal theme. On themeforest it says that in the theme Visual Composer and LayerSlider are included. Now after installing The theme and all required plugins, these two Plugins are working but they require License Key and Purchase Code respectively. What am I to do? Regards Samar Maamoun
Hello
You shouldn’t update 2 plugin
You can send your problem + WP admin to email support: vergatheme@gmail.com
We will help you
Thank you
I am having trouble with the Support here. VISUAL COMPOSER is not working: 1in FRontend Mode, 2. Layout options are not working. On contacting the support I was always urged to give my admin data and to contact veragtheme.gmail.com. Who just simply claims VC is working! Not even answering my specific questions!
This theme sucks – tons of bugs. Worst I have ever used on TF. Very unfortunate. Been a week since seller has last responded.
@allanlud we’re tracking them down via Envato as we are in Melbourne, we have no interest in refunds, just face to face reasoning. Btw yes they are still ignoring us too. Perhaps they don’t know how to fix Visual Composer, who knows, but we’ll find out soon enough.
@andage I am experiencing a similar issue with these guys. I have had to use a different theme as I haven’t received a reply about my issue since July the 1st. I have sent them all login details and screenshots of my problem but as I said no emails back since the 1st of July.
I have emailed again yesterday asking for a refund as I went with a different theme, I can’t wait any longer for this issue to be fixed.
My problem is that Visual Composer does not seem to recognise classes or id’s when added in the admin panel they do not show on the front-end, same with background colours etc.
I just want a refund at this stage!
Hello
So sorry
Perhaps there is confusion by supporter
You can re-send your email
Thank you
I have just sent an email.