992 comments found.
Hi, when I post a webpage to facebook, there is “BY DESIGNTHEMES” In header.php, header-type1.php and header-type3.php I changed author name. No changes. What else do I need to do?
Hi!
Hope you had a great weekend 
,
Please, wait it will take sometime for the updation in facebook.
Regards., DesignThemes Support.
Yes, it is ok now, thx. One more question: updated woocommerce to 2.3.7 and one of the template file is outdated…
Hi.,
Thank you for letting us know. We will check and fix it in our next version.
Regards., DesignThemes Support.
is youku.com support in this new versiion?
Hi.,
No youku.com support is not added in the latest version. We are having many issues in it.
Regards., DesignThemes Support.
Hi, Is there an option to install the demo and is the theme 100% responsive ?
Thank you.
Hi.,
Thank you for contacting us.
Yes, You can install the demo from theme options and it is 100% responsive.
Regards., DesignThemes Support.
Hello, Can i remove the review tab on the product page? I don’t want to use reviews.
thx
Hi,
Thank you for contacting designthemes.
Just add this css code in Dashboard > Kidszone > Integration > Custom Css.
.tabs .reviews_tab { display: none !important; }
Regards., DesignThemes Support.
Do you have another update due soon, I notice there’s been no update for the latest version of Wordpress (4.3) or more recent versions of WooCommerce (2.4+). I’m keen to buy this but need clarification that it will work ok with these later versions.
Hi.,
We will update the theme in 1 week.
Regards., DesignThemes Support.
Hello,
Great theme! I’m having a little problem with the drop down menu on the home page though. It’s hiding behind the slider so I can’t click on them. Can you please advise on how to fix this?
Thanks!
Hi.,
Kindly, Send us the screenshot of the issue and your domain name, so that we can help you better.
Regards., DesignThemes Support.
I apologize, I thought I put the domain. It’s artspotindiana.com. You can see it right on the home page if you scroll over ‘classes’ or ‘events’. Where should I send screenshot? Thank you!
Hi.,
Just remove this css code in Dashboard > Kidszone> Integration > Custom Css to fix the issue.
#header-wrapper, #header-wrapper header { z-index:1; }
Regards., DesignThemes Support.
Hi, i need to change the text of “project details” while opening an item in the gallery.. where could i edit this text? thanks
it’s not me who purchased the template but a client of mine! thanks
Ok i just solved this. I need just an information: if i’d like to change the search queries how could i fix this? I want to use the search box to show only item galleries! Thanks again
Hi.,
Thank you for contacting us.
Kindly., confirm your purchase code through the right bottom form @ http://themeforest.net/user/designthemes
Regards., DesignThemes Support.
Hi. I’m using your Kids Zone theme. I have a Recent Posts widget on front page like this: [dt_sc_blogposts show_feature_image=”true” excerpt_length=”35” show_meta=”true” read_more=”true” limit=”10” categories=”” posts_column=”one-column” /]
I’d like it to show both simple text/image posts and galleries.
If I create a gallery using the Gallery menu, it’s not listed in the widget.
If I create a post, select type Gallery and add images, the gallery is not displayed in the post.
If I insert a gallery into the post using the standard [gallery] shortcode, it doesn’t have the lightbox included in the theme.
Can I use any of those three methods or some other to create a gallery post that both shows up in the recent posts list and displays as the theme lightbox?
Thanks in advance.
Hi.,
Thank you for contacting us.
You can’t display both gallery and post items in single shortcode. You have to use different shortcodes for display post items and gallery items.
Regards., DesignThemes Support.
The video post problem is Solved ! But there is a new question.How can I support the video in www.youku.com?This site is support embed?But it is not show in the entry-thumb area.Could you help me to slove it.I had build a America test site ?it could be faster?the test site had email you?zushi000#gmail.com This is me
If you can not see the youku. you can use a Google browser plug https://chrome.google.com/webstore/detail/unblock-youku/pdnfnkhpgegpcingjbfihlkjeighnddk?hl=zh-CN
I have add some code in functions.php. It can work when we into post. But it is not show in the entry-thumb area not yet .
Hi.,
You mean youku.com video code is not showing the thumbnails? We will check this new video support and try to fix it in our next version. Thank you for letting us know.
Regards., DesignThemes Support.
And could you tell me what is the date you fix it?
Hi.,
First we need to check whether youku video works with our theme. We have forwarded the request to development team. Only if the youku video works with our theme, we will include it in our next version. We can’t give you the exact time when will it be included. We will let you know once done.
Regards., DesignThemes Support.
Thanks!
I’m working on a site comkids.info and the mobile menu is a little bit messed up. If you open it on a smartphone the wording is cutoff. I can’t seem to find the CSS to make the menu taller for the words to fit in the dropdown. Can you help?
Hi!.,
Thank you for contacting us.
Kindly, mail us your site credentials (WordPress & FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can check and have a clear look form our end. Then we’ll help you to get rid of it ASAP!!
Regards., DesignThemes Support.
Also is it possible to remove preview links on Gallery image and to make the image fully clickable for opening the gallery page? Just like it is the Blog? Thanks!
Hi.,
Yes, It needs a small modification in the code. We can help you out in that.
Regards., DesignThemes Support.
Thank you!
I`ve bought this theme and now need to remove preview links on Gallery image and to make the image fully clickable for opening the gallery page. Pls help!
Hi!
Thank you for contacting us.
You need to remove the 2 icons of hover of the gallery image and link the full image to the gallery details page? If yes, let us know ftp and admin. Also send us the password protection details of your site.
Regards., DesignThemes Support.
Also is it possible to have The Event Calendar regular version on the website?
Hi.,
Yes, You can use “The Event Calendar” regular version in our theme.
Regards., DesignThemes Support.
Can you please specifier what comes as free and what paid on your there: WPML, Woo-commerce, Event Calendar Pro and Community/Forum (Buddy Press, bb Press), Contact form 7?
Hi.,
The WPML and Events Calendar Pro plugins should be purchased separately. All others are free plugins.
Regards., DesignThemes Support.
The video post is not work. The Issue I record a video. Here is the link
https://www.dropbox.com/s/81nqe601yjyord5/eng2ncstudio.gif?dl=0I dont know why, thank you!
I what the style like the demo
Hi.,
Thank you for contacting us.
Kindly., Make sure you have created the video post as shown in the screenshot.
https://www.dropbox.com/s/8s085680gs143rt/video_post.png?dl=0Regards., DesignThemes Support.
I do it! The first dropbox is a gif picture. you can see how i do
I have Import Dummy Data .The issue is like the link picture .
Hi!.,
Kindly, mail us your site credentials (WordPress & FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can check and have a clear look form our end. Then we’ll help you to get rid of it ASAP!!
Regards., DesignThemes Support.
It has been done? colorlifes.com
Hi.,
Regarding the video issue, can you please check with your hosting team whether there is any block in the server, because we checked the code and all are fine and it is working fine in our local and demo and all our client sites. May be something is blocking in your server. Please have a look.
Regards., DesignThemes Support.
Hey Author!
We have a problem.
We resized the slider to not be full screen width but there is a break / line that runs across the entire screen. When we turn the slider off at the bottom of the page – the line disappears too!
Cannot find this line / break anywhere!
Hi!.,
Please mail us your site credentials (WP & FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can check and have a clear look form our end. Then we’ll help you to get rid of it ASAP !!
Regards., DesignThemes Support.
Hi
I’m building a site for a school and did a lot of work already. Now I see that the mid size screen devices are not responsive (just small and large) so on mid-sized screens everything is jumbled.
I suspect it could be because I installed Virtual builder and it’s not compatible? Is there any way you can tell me if that’s the problem or something else?
When I unpublish virtual builder all my new pages are ruined 
Thanks
Hi.,
Thank you for contacting us.
Sorry we have not tested our theme with any third party plugins other than the plugins listed in the themeforest page. So we cannot guarantee for that plugin to work with our theme. Please contact the plugin support team regarding the issue.
Regards., DesignThemes Support.
Actually! I think I found the problem… and it was something I added to the child css file NOT your fault and NOT a compatibility problem with virtual builder. Good news! Thanks for your response and the nice template.
Hello,
The Revolution slider is causing the white screen on log in. I have deactivated all plug ins and then reactivated the RevSlider and it shuts down the site. I also upgraded to the new RevSlider and have had the same issue. I am wondering how this can be fixed.
Hi.,
Thank you for contacting us.
Kindly, mail us your site credentials (WordPress & FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can check and have a clear look form our end. Then we’ll help you to get rid of it ASAP!!
Hi, client has bought your theme and i have installed it and been working on it but if you go here:
http://www.bizzybouncers.co.uk/gallery/galleries/ and view it in a mobile, the Gap between each image is very big and on demo its not like this, and i cant seem to find a solution.
Thanks Aaron
Hi.,
Thank you for contacting us.
Kindly, Confirm your purchase code through the right bottom form located @ http://themeforest.net/user/designthemes
If you need your Purchase Code you may download it from your ThemeForestaccount>Downloads>choose the necessary product>Download>License certificate & purchase code.
Refer: https://www.dropbox.com/s/9anfips0jlm7r2l/dt_purchasecode.jpg?dl=0
Kindly refer the following links for getting clear idea.
http://wedesignthemes.com/support/knowledge-base/purchase-code-where-to-download/Regards., DesignThemes Support.
Hey Author!
1) Our Layer Slider plugin does not seem to be working. PLEASE assist.
2) Please send us the guide to change the css for different colour skins.
Hi.,
1) Kindly, mail us your site credentials (WordPress & FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can check and have a clear look form our end. Then we’ll help you to get rid of it ASAP!!
2) We do not have any guide to edit the skin files. You need to download the style.css of the specific skin folder and edit the section that is needed for you.
Problem 1 is sorted.
Please advise what line or section the code is for the skin in the style.css
Hi.,
You need to find which css to edit by using the firebug addon in Firefox.
Regards., DesignThemes Support.
Hallo, Is it possible in your theme to have a directory or a listing plugin with locations on the map and location search? In other words, a map that shows different locations under different categories by clicking on which the links pops up on the map which can lead you to the further listing on the website with detailed info and etc. Something like https://wordpress.org/plugins/geodirectory/screenshots/ Thanks, Comepot
Hi.,
Thank you for contacting us.
Sorry we do not have that option in our theme.
Regards., DesignThemes Support.
Thanks, but Im sure something is possible. I need this theme to have kind of a listing page with different locations and a map.
Would it be possible to do something with this map: https://www.google.com/maps/d/u/0/edit?mid=zpE3Vfo_GAZw.kfsVrPh-HcZE To embed this map in the website or to make it working with galleries and blogs? Thanks, Comepot
Also may be it`s possible to install a classified plug like one of these: http://www.wpvirtuoso.com/9-best-free-wordpress-classifieds-plugins/
They promise this one can work on any theme! http://codecanyon.net/item/sofa-front-post-classified-ads-for-wordpress/3300950/?ref=tagusy
Hi.,
1) We have tested our theme with only responsive-maps-plugin and it works with our theme. We cannot guarantee the map link that you have sent.
2) Regarding the plugins query, we have not tested our theme with any third party plugins other than the plugins listed in the themeforest page. So we cannot guarantee for that plugin to work with our theme.
Regards., DesignThemes Support.
Please give me a link of maps as you say responsive-maps-plugin you have tasted! Thanks.
Hi.,
This is the plugin which comes free with our theme.
http://codecanyon.net/item/responsive-styled-google-maps-wordpress-plugin/3909576Regards., DesignThemes Support.
This is what I was asking about! Please kindly reply my questions considering it! Another question, is the Kids Zone has all the features of your Trendy Travel- Multipurpose Tour Package WP Theme? As well as Advanced Filterable Search Form and Place Management? Reviews and Ratings? Thanks!
Hi.,
1) We have used that plugin for the contact page only and not for other purposes.
2) Kidszone theme will not have the features of trendy travel theme. It is different from kidszone theme.
Regards., DesignThemes Support.
It`s like pulling out word by word from you! I want to invest in your product, pls be more precise! Can you tell me if the plugin is installed in the theme then it`s possible to use it on other pages right? Im sure you can quick check if the map can be customized with multiple locations! Also, is it possible that people submit their events by themselves? Thanks a lot!
Hi.,
1) Yes you can use the map in other pages as well and with multiple locations. It is just a shortcode that you are going to use. You can generate the shortcode the plugins options and use it in other pages. You can have the multiple locations as shown in this link http://wedesignthemes.com/themes/trendy-travel/contact/
2) Sorry only admin can add events to our theme and other cannot add it.
Regards., DesignThemes Support.
Ok, thank you!
