695 comments found.
Hi guys – Very quick question: How does one change the uploader background image? ...I just can’t find where to do this? Thanks for your time and help.
Hi,
Please contact us through our ticket system at http://support.extracoding.com and if you already contacted then share your ticket number. We will look into your issue on high priority.
I have just bought the theme, but is it possible to remove the header: “Did you know? extracoding uploader has advanced functionality to force all members to login from frontend, try it yourself – See more at: http://extracoding.com/demo/wp/uploader/#sthash.t4XsiyYo.dpuf" from my site?
Hi,
thanks for your purchase,
Yes, you can manage these notifications in Theme Options / Notifications
Presale questions:
1. Is it possible to register new users via facebook or twitter?
2. As I understand, the comments section can be overwritten with any wp plugin? For example use disqus?
3. Is it possible for users to share/publish youtube or vimeo videos? If not, any ETA on that function?
Hi,
1. We are already working on social media login and hopefully it will be available very soon.
2. We have not tried any third party plugin but we are using Wordpress Preferred way to display comments so I think you won’t have much issue with it.
3. Yes, this is already in plan and will be available after the social media login feature.
how i can allow upload zip and rar????
Hi,
By default this theme supports only videos, audios and images file type, but if you have programming knowledge then you can easily add more file types support.
Please contact us through our ticket system and we will guide you through procedure.
http://support.extracoding.comThanks for a great Theme! I have two questions
Q 1: How to allow only logged in user to leave a comment and reply? Q 2: I want some custom work done… how to proceed?
kind regards
Hi,
thanks for your appreciation,
We are using wordpress built-in commenting system and I think they do not have option to allow comments for registered users only, you can use any freely available plugin or contact us through our ticket system at http://support.extracoding.com, we will guide you that how you can achieve this manually.
Yes, we are available for custom work, you can get in touch through our skype ID extracoding.
Love it soooo much mate, a great theme so far on the market….. can you also add embed video uploading feature on the front page?
Thanks
@lovetack,
thanks for your appreciation,
We are already in plan to add embedding options and in fact the work is already started; this feature will be available pretty soon.
and two more thinks mate, Share Your Media feature not available on boxed style theme? I checked page speed on google, it seems to be very slow?
Thanks mate
the share your media feature is available, please make sure that the option is active.
We are using high quality images for demo purpose and there is no cache plugin installed that’s why the page speed is slow.
Thanks mate,
Does your theme support Wordpress Video Robot Plugin? http://codecanyon.net/item/wordpress-video-robot-plugin/8619739Thanks
We coded it with high standards but never tested it with this plugin.
The main page would not allow me to upload files when I try to excute them after I finished setting up. Interestingly, it is not only for my website but also your demo site as well. Could it be a network problem from my computer? Or is it because of the router?
Hi, @joonbai,
We checked and it’s working absolutely fine, please make sure that your browser javascript support is enabled and if the problem persists then contact us through our ticket system, we will look into it for you.
Hi, I am interested in using your theme for a client’s project, but need to expand the allowed mime types. How much work would say that is going to take and how many files are we going to need to edit?
Hi,
Thanks for your interest,
Yes, you can easily add additional mime types, please contact us through our ticket system http://support.extracoding.com after your purchase, we will guide you through procedure.
Was very keen to purchase this theme after reading the description but after practically using theme demo as end user I found numerous bugs. I hope you seriously look at your theme from end user perspective for both in mobile & desktop view.
Hi,
Thanks for your interest,
that’s really surprising, could you please share more details through our ticket system http://supporte.extracoding.com, we will definitely work for the improvement of our product.
There’s 12 days since the last update of tiket 23060 
BTW, there’s something wrong in 1.1 that I can’t edit my profile
That’s really strange, let me forward request to support department and will look into your ticket on high priority.
The coding is off on this theme I noticed the views dont work they are stuck on 21 and I was hoping everything would work but Im having issues with the views how can I fix that feature so when a user visits the post it counts thank you!! Another issue when I selected an old theme my site crashed completely and it took me hours to fix it why did that happen?
Hi,
The coding is working absolutely fine, actually there is a restriction that the same user refresh within 10 minutes will not be counted as view. ( you can remove this restriction in includes/core/author_class.php )
Could you please contact us through our ticket system
http://support.extracoding.comalong with your website information let us see the issue.
okay i will try that thank you
When i upload an image, and i press Start uploading…. It goes to 100% but nothing happens… Is this a known issue?
No, have you notice the view button after the progress bar?
Hello! Just starting to get it setup! Great theme! 1 question where is the demo data import area? Is it included in download? Let me know thanks! Also are you available for custom work on theme? Regards
Hi,
Yes, the demo data is available in the package,
if you need further information then contact us through our ticket system at http://support.extracoding.com
Can users send a message to eachother?
No, this feature is currently not available.
Can i use a wp plugin in your theme to let users send a message to eachother? If yes, do you know a wp plugin that has this feature? Thank you!
Hi,
We haven’t tested any messaging plugin with this theme but this feature is in plan and hopefully we will add it in future.
Hello! Love the theme so far and getting into it. Having a few snags though. Quick fixes probably. mobileinkpod.com
1) I keep changing the grid layout to two columns, but why is that one post still look squeezed in the center?
2) I cant find the option to change the font colors superimposed on the background image. Also cant find how to change the color of the font below the upload file.
3) When I try uploading my first Jpegs, its telling me that it doesn’t support image files. I don’t know how this can be the case if the image is a jpeg and I selected all options in the UPLOADER settings on THEME OPTIONS.
Appreciate the help!
Hi,
Thanks for your appreciation
1. You have selected 2 sidebars and 2 column, please select full width or reduce your columns to 1.
2. We can add this feature for you, please contact us through our ticket system along the required fields list.
3. Make sure the image is valid JPEG and if the problem persists then contact us through our ticket system we will look into it for you.
Thank you!
Also, where is the required field list and what is the ticket system? Sorry for my ignorance.
You can access the ticket system on http://support.extracoding.com
Interested in purchasing this theme. Does the theme allow for charging users featured prices or being able to display banner ads?
Hi,
Thanks for your interest,
No, this feature is currently not available but if you are interested then please send us feature request, we will add it in future.
How soon will you have the new update where you can implement users to post youtube or vimeo video links rather than uploading files?
Thanks for your interest,
We are currently working on new layouts and this functionality will be implemented in one of them.
posibilidad de compra Buenas tardes tengo unas cuantas preguntas para hacerte , muchas gracias por este template 100% recomendable muchos exitos de antemano!!
las preguntas son:
1-Hay alguna posibilidad de bloquear la subida de audios ?
2-se puede traducir totalmente al español y tener una opcion para ingles si es que el usuario es ingles
3-la carga de videos no es muy pesado para un sitio wordpress?,no seria mejor la implementacion de enlaces de videos subidos en youtube
4-tengo pensado comprar este tema para un proyecto si comprara este tema tu me ayudarias y me brindarias soporte tecnico de como modificar ciertas cosas?
Desde ya muchas gracias.
Atte Maicol
Hello Atte,
Thanks for your interest in our product
1. You can disable the audio posts from theme options.
2. You can translate it to either language but there is no particular option available for language switching in frontend. You may check if there is any plugin that can achieve this for you.
3. It is already in plan and will be there in future updates.
4. In our support services we will help you to understand the theme functionality and fix the bugs if you find any but it will not cover the customization or implementation of new features.
As Spanish is not our local language so we translated your message by using GOOGLE Translation service.
Let us know if you have any further questions, thanks.
Muchas gracias por vuestra contestacion.Si tengo una pregunta mas para hacerle
Si es posible modificar los videos de registro y login y agregar alguna caracteristica mas ejemplo (pais de residencia)
Desde ya muchas gracias.
Cordiales saludos,
Maicol
You are welcome,
could you please elaborate it in more details?
Are you offer custom service, base on this theme..?
Hi,
thanks for your interest,
Yes, we do offer customization services, you can contact us through our ticket system or skype ID extracoding for discussion.
Hi,
I’ve got some questions and, the things is, my ticket haven’t been replied for 8 days, so could you have a look at my ticket?
Thanks 
Hi,
we are sorry for delay could you please confirm your ticket number?
I’ve got a reply today
