638 comments found.
Good Day, how can i add Soundcloud, Instagram, and Youtube logos in Select Option>>Social Sidebar Action Pack??? Cause right now all i see is VK, Pinterest, Facebook, Twitter, Google-Plus, and Tumblr…
Hi,
Only swapping existing ones with new ones with custom CSS, and you will have to submit a ticket to our support team at http://select.ticksy.com
Select
Can you please advise on how I tell the footer to collapse into a single column earlier? I would also like to know this for the sidebar. Currently the theme keeps the columns side by side and shrinks the content. The sidebar and footer widgets get too skinny and start to overlap before it goes into mobile mode.
Hi,
This can be achieved with a bit of custom CSS, so, we advise you to submit a ticket to our support team at http://select.ticksy.com
Select
Hello, before I purchase this I have a quick question regarding demo: CATALOGUE
On the Homepage, each image has a title but none are linked to any pages. Is it possible to add a link below the title?
Hi,
Yes it is possible to add links below.
Select
Hi I have installed the them, I activated it and now all I get is a white screen both front end and if trying to access the dashboard, so now I am stuck. Can I have some urgent help please, I have submitted a form via ticksy, but I’m under pressure with a meeting deadline
Hi,
Submit a ticket to our support team at http://select.ticksy.com and include link to your site with temporary WP and FTP credentials.
Select
I installed the theme and it seems to have an issue with safari on pc and mac. For some reason the scroll function is not working?
Hi,
We advise you to submit a ticket to our support team at http://select.ticksy.com and include link to your site.
Select
Hi! Have you tried bodega with a translation plugin other than wpml? Do you know if it could work?
Hi,
Unfortunately, answer is negative. We can’t guarantee it will work.
Select
Hello. my site home page slider doesn’t work how to fix it ? i have imported Runway style. just demo content Replaced http://www.michelamazonka.com/
Hi,
Please submit a ticket to our support forum at https://select.ticksy.com/ with a link to your site and temp wp-admin access so our support team can take a look at this issue and see what they can do to help.
Select
check my #543296 ticket pls 
No worries, your ticket is assigned to one of our support agents and you will be notified when its answered. Note that usual response time is within 24 hours.
thank you for support. your themes awesome
You’re welcome.
Can you advise on if it is possible to make it so that the sidebar collapses on top of the content instead of the bottom?
Hi,
Unfortunately this is not an option in our theme and would require custom modifications to the theme templates.
Select
Hello, first thing I have to say, I really like this theme, that’s exactly what I needed. I have some technical issues. Maybe I don’t see it, but what is the time for video in Select Slider? I don’t want to loop my video.
Hi,
Note that video will have auto playback in loop, and time you can only try to set time of slide duration to match video duration, directly in shortcode by altering slide_animation parameter in your shortcode.
Select
How do I change the logo size?
Hi,
Note that logo size will adopt on header height setting. But, if you wish to have additional control over logo size attribute, you can do it with custom CSS. Just submit a ticket to our support team at http://select.ticksy.com and our agents will assist you. Make sure to include link to your site.
Select
Hi. I have your theme on my previous website and would like to move it to a new website? How should I do this? I would of course like to move it as it is now (with lay-out changes). I tried copy/pasting it in my cpanel—>file manager, but that didn’t work. I use bodega theme. Thanks!
Hi,
Follow those steps: http://www.wpbeginner.com/wp-tutorials/how-to-move-wordpress-from-local-server-to-live-site/
Select
Hi, I recently purchased the Bodega theme. In Wordpress, it says I needed to install the ‘LayerSlider WP’ plugin, but when I clicked install, I got the error message:
Downloading install package from /home/valenek/public_html/wp/wp-content/themes/bodega/plugins/layersliderwp-5.3.2.installable.zip…
Download failed. A valid URL was not provided.
Please help! Thanks.
Hi,
You can install it manually via FTP or submit a ticket to our support team at http://select.ticksy.com and include FTP and WP admin credentials (don’t forget link to site) and our agents will do it in your behalf.
Select
Have been trying to submit a ticket on the support page but cannot succeed. I keep getting an error to enter my purchase code. No idea where to do that so I post my questions here. I really hope you can help me. Thank you!!
Hi. I have a few questions.
First of all. I just updated my theme by following the steps I found on the support page. I have no idea if I did it right? How can I check to be sure?
Second question is more general. I am now working on the theme on my website www.thecoconutchick.com but want to change names and want to use this theme and its changes on the new one. Is this possible with an update or save or something or do I need to start over again from scratch?
Then I have a few more specific questions:
- I want my home (blog) page to be smaller, more white on both sides. Is this possible and how?
- I am using ‘Post Info Hierarchical’ as post lay-out right now. I like it but would rather have my title above the photo? Can I change that?
- The social share/icons are round and filled right now. I would really want them to be ‘normal’. I tried everything but do not seem to succeed to change them. It worked in my sidebar, but there I could insert a code. I’ll add some screenshots to show you what I mean and like to have.
- Is it possible to have the first post (last added) above the sidebar and the rest (next posts) on the left of the page next to the sidebar? How can I do this? (home blog page)
- Can I adjust the pagination somewhere? I only found an option to change the color of the number. Is it possible to insert something like ‘more articles’ instead. I’ll add a screenshot to show you what I mean.
First screenshot: how it is now
Second screenshot: social icons in my sidebar (would be ok)
Third screenshot: what I really would like to have
/Users/chiarastove/Desktop/Schermafbeelding 2015-09-18 om 10.34.36.png /Users/chiarastove/Desktop/Schermafbeelding 2015-09-18 om 10.34.48.png /Users/chiarastove/Desktop/Schermafbeelding 2015-09-18 om 10.35.02.png
Pagination: now /Users/chiarastove/Desktop/Schermafbeelding 2015-09-18 om 10.37.44.png
Pagination: possible? /Users/chiarastove/Desktop/Schermafbeelding 2015-09-18 om 10.50.13.png
Hi,
Note that we provide support via Ticksy. If you have issues with your purchase code please contact Envato support for further assistance.
Select
Hi, So you cannot help me with my questions? I do not have a problem with my purchase code. That is just the error I get. Do not know where I should enter that code.
Have used the support system before without any issues so I don’t understand why it doesn’t work now.
Follow instructions on image: http://screencast.com/t/OtJ5DOVec4pD
We do help our customers here for some general and minor issues, when something is closely related to specific setting, but when code inspection is needed, when it comes to custom CSS tweaking or when access to Admin panel and FTP server is needed, only way is via Ticksy. Thanks for understanding.
I do not get the space for entering the code? /Users/chiarastove/Desktop/Schermafbeelding 2015-09-18 om 16.27.10.png
Thank you
You need to select category – which is actually theme name – and then you will have field for entering code at your disposal.
wpml language switcher in head top right and switcher in wp menu problem Ticket #530505 many thanks
Hi,
As far as we can see, your ticket is already assigned to one of our agents. Note that usual response time is within 24 hours and you will be notified when its answered.
Select
Hi , I update wordpress to 4.3 and VC to newest version, the video in blog masonry page shows two control bars which are white and the one with main color ,when I open the post ,the video player is cutting off.
my Public Ticket #527638 with screenshot
Hi,
Thanks for following up on this, your ticket is already assigned to one of our agents and you will be notified when its’ answered.
Select
thanks
You’re welcome.
still have this video problem,please see my ticket #527638
Thanks for following up on this, you’re undergoing conversation with our agent and you will be notified when its’ answered.
?it works,thank you ,and one more problem with videoplayer ,there are two control bar,how can I make it in one line. thanks
We advise you to continue conversation on Ticksy with our agent, we provide support via ticketing system.
Thanks, I update my problem link and screenshot. Please help :> Public Ticket #527638
As far as we can see, you are already in conversation with our agent, you will be notified when ticket is answered.
please help with Private Ticket #530505?thanks
Note that our agents will handle it, and you will be notified when it’s finished.
Hello, I need a bit of guidance. I have 3 boxes featured on the homepage: http://dcfc.ca/
Podcast, Blog, Contact
The Contact box is linked to a page which works great.
The Podcast box is linked to the “Podcast Category” I would like the Blog box linked to the Blog category but it is pulling all categories. I have setup a page called :http://dcfc.ca/blog-page/ and select the “Blog” category in the page settings but it is still pulling content from all categories.
thank you!
Hi,
Make sure you haven’t set this blog page to be blog listing: http://screencast.com/t/zzdITTyH
Select
Hello, I did change the blog listing as you mentioned but still having issues. I submitted a support ticket and just awaiting a response. Thank you!
Okay, you can send us here your ticket ID so we can check its’ status.
Private Ticket #526791
As far as we can see, your ticket is answered already.
The 2 columns gallery width is smaller than the grid. Help!
Hi,
We advise you to submit a ticket to our support team at http://select.ticksy.com and make sure to include a link to page where this gallery is used.
Select
Hi, how can I set the order of the slides in the Select Slider?
Thanks
Hi,
To set the order of slides in the slider, you need to go to edit each one of the slides and set an order number in the “order” field: http://screencast.com/t/04D3zArGZs Please make sure to do this for each slide in the slider.
Select
Hi,
I purchased BODEGA a couple of weeks ago and although I’m pretty pleased with it, I’m cracking my skull over an issue with the Menu in the footer: you see, I’m building a One page site and thus the Menu I’m using works with Anchors and while it works okay in the Top menu area, it just doesn’t work in the footer and I’d really like to get some help on this. Am I doing something wrong?
Thanks
Hi,
Could you please submit a ticket to our support forum at https://select.ticksy.com/ with a link to your site and temp wp-admin access so our support team can take a closer look and see what they can do to help.
Select
Hi, got any site I can see bodega + WPML? I need to know a multi language site works with fullscreen menu
Hi,
You can see a Bodega demo with WPML here: http://demo.select-themes.com/bodega11/
Unfortunately we don’t have a demo with fullscreen menu and WPML, but the fullscreen menu does work with WPML.
Select
