Hi

We have fixed breadcrumbs issue in v2.6.

Download this plugin: https://wordpress.org/plugins/breadcrumb-navxt/

Then you can enable breadcrumbs on pages.

However, here is the fixed file, you can download and replace it in your server:

1. Download – http://drops.laborator.co/1l2mi+

2. Replace in: /wp-content/themes/aurum/tpls/

See if that works for you

Arlind

Worked slightly better. Normal pages showing the breadcrumb, but still can’t get it to show up on product category / archive pages and single product pages. please help

Hi duranike

This works on pages level only.

For products and things related to WooCommerce I suggest you to install this plugin and see if it works for you:

Hopefully it will work for you.

Arlind

Hi Snowfreaks,

You are using an old version of our theme (2.5) and the latest version for the moment is (2.6), please update theme first.

The easiest way to update our themes is if you use Envato Toolkit. On this link How to update Themes and Plugins you can learn this easy step-by-step procedure

Then don’t forget to go to Appearance > Install Plugins to update all your premium plugins to the latest version that we support.

We won’t be able to provide support for outdated versions.

We want you to experience the best we have to offer while keeping your site safe.

Staying updated is the way to do it!

Kind Regards,
—Ylli

Hi Ylli,

I would update theme, but we have hired web designer to make customizations and adjustments to your theme to meet our needs. If we update theme, we will loose many themes. Is there a way to update plugins without loosing changes?

Hoping you can disregard that we are 2.5, and answer my above comment. It is a general question regarding the theme.

I look forward to your response.

Alex

Hi Alex,

There isn’t any recommended size but you can use the large original images and display the full image, but please note that this will cause a slower site because it will require more time to load all of the images.

This is the code you need to paste in the functions.php file:

// Loop Product Page    
add_filter( 'laborator_wc_product_loop_thumb_size', create_function( '', 'return "large";') );

// Single Product Page
add_filter( 'single_product_large_thumbnail_size', create_function( '', 'return "original";') ); 

Kind Regards,
Art

Hi Art,

Thank you for getting back to me. What size/settings is it you offer on your demo site? Yours appears to be showing full images, but the load is fine? Have you taken a look at my site to see that the images are square shaped, and are cutting off edges of the images.

Should I change a setting for this theme, or just make all new product photos a certain size? If so, what size should I change theme settings to? Or what size should I make the product photos?

What do you reccomend to offer well fitting images?

Thanks

Hi Alex

The sizes in our demo site are default ones in theme options, here are the default ones defined in theme options > shop settings:

For single product image size:

Whenever you change these dimensions you need to regenerate thumbnails. And also the code Art gave you should be removed in order for these settings to take effect.

I hope this will help you.

Arlind

Hi there,

So you suggest making the images default size for best visual expierence and load time? So when creating the actual new images for the site, I should create them as 555×710? and they will be automatically shrunk for the shop page view of images?

I will have to change my current site settings to the default ones? Then following that I should regenerate thumbnails?

I am just trying to pick understand which size is recommend for me to make the new product images for the size.

Let me know

Alex

Hi Alex

We prefer a bit larger images than the container of images because the retina displays will show a clearer image.

If your shop has the same image formats (or close to our size) it will be good to have the same dimensions, they are shown in very clearly.

To change these settings, you can simply regenerate the images with suggested plugin.

Basically you will not loose anything, you can always change image dimensions and the only thing you need to do is re-generate thumbnails. Original image will be used to generate those images always.

I hope my answers makes sense to you.

Arlind

Hi Arlind,

Thanks for getting back to me. I have successfully changed the settings back to default (290×370 & 555×710) and regenerated thumbnails. I tried viewing Aurum demo and viewing the images and seeing which size the product photos are but it won’t allow me to view images. Are you able to tell me generally the size you upload for the product images? I assume you can upload whichever size product image, and Woocommerce/Aurum will downsize the image to 555×710 and 290×370?

From what I can see, you have made all product images 870×1110. Does this not cause slow load speeds for viewing and navigating through shop?

Please confirm

Alex

Regarding the Microsoft edge problem you can ignore it.

I just noticed that there is clause in which all the css changes written in the costume css will not be lost if i update the theme, just to confirm, but all the other customization i did will be gone right?

Hi frederikskovby,

Can you please write us your site URL here on comments first? We need to investigate your site and then get back to you with possible solution.

Kind Regards,
—Ylli

Hi, www.brambaniwatches.com

Hi there,

Can you please add the code below to Custom CSS

header.site-header .top-menu nav>li a {
    color: red !important;
}

header.site-header .top-menu nav>li>a:hover {
    color: blue !important;
}

header.site-header .top-menu #cart-totals .amount {
    color: red !important;
}

header.site-header .top-menu #cart-totals .amount:hover {
    color: blue !important;
}

Kind Regards,
—Ylli

How can I change the “focus” color in the top area and in the footer? Right now it is white, but I want it black.

And thanks the code worked.

Hi there,

To translate the site you will need a translation plugin, the theme supports multi-lingual files and the recommended plugin is WPML, even though it is a premium plugin it is the best one for translations.

Kind Regards,
Art

i can’t find my API key???

Hi there,

Can you be more specific which API key you want to find?

Kind Regards,
Art

oh my god…., Why my Item Purchase Code when i use “Please enter valid Item Purchase Code.” why???

Hi piesse,

We’re sorry but that is not possible. You can set the zooming size from the Theme Options.

Kind Regards,
—Ylli

Hi Yilli, thanks for the reply,

Is there a way to disable or remove this feature?

In the way to use the YITH WooCommerce Zoom Magnifier which allows me to set the position that I prefer.

The problem is that now if I install it is not working; probably due to some coflict with your zoom system.

OR in alternative

I would use the integrated lightbox system without the zoom effect but the pop up image is going to be smaller than the one in the shop. I tried to fix it with css by changing this:

.nivo-lightbox-image img { max-height: 200%; }

but the image is not scrolling with the page. Do you have any suggestion for this?

Hi piesse,

Can you please write us your site URL here on comments first?

Kind Regards,
—Ylli

the website is under maintenance mode, i should give you an access in private.

Hi piesse,

Just write your site here on comments please, you can use https://bitly.com if you want

P.S: Please note that we usually do not respond to emails that request support, because here is our primary support forum. We use contact form just for sending sensitive information such as WP and FTP credentials, and in your case we need only your website URL.

Kind Regards,
—Ylli

hi Ylli,

just tell me if you need anything else.

thank you

Hi there,

Please disable your coming soon mode, we cannot see anything.

Kind Regards,
Art

Hi Art,

as I said in one of the previous replies to Ylli, I cannot disable it, but I can give you the credentials to access and see it.

Just give me a way to send you the credentials in private.

Tell me how to do it. thanks

Hi piesse,

Can you please send us your WP credentials on email? We need to investigate your problem and then get back to you if we have any possible solution.

To send us email use this link and please write us your request again, because we receive a lot of emails on daily basis and we unfortunately can’t remember all customers requests.

P.S: Please note that we usually do not respond to emails that request support, because here is our primary support forum. We use contact form just for sending sensitive information. Also emails response time can be up to 7 business days.

Kind Regards,
—Ylli

Hi Yilli,

now the website is online and public so you can see it.

Is there a way to disable or remove the integrated zooming plugin?

Because I would like to use the YITH WooCommerce Zoom Magnifier which allows me to set the position that I prefer.

The problem is that now if I install it is not working; probably due to some coflict with your zoom system.

OR in alternative

I would use the integrated lightbox system without the zoom effect but the pop up image is going to be smaller than the one in the shop. I tried to fix it with css by changing this:

.nivo-lightbox-image img { max-height: 200%; }

but the image is not scrolling with the page. Do you have any suggestion for this?

One last thing, do you know that the theme is not compatible with Ultimate Addons for Visual Composer?

Hi piesse,

Can you please go to WP Admin > Laborator > Theme options > Shop Settings, and there you can tweak zooming plugin.

(view large version)

Kind Regards,
—Ylli

Hi Yilli, I’m aware about this panel but maybe you didn’t get my needs.

My first need is to move the zoom window where I want. And the embedded zooming plugin doesn’t allow me to do that.

So I tried to disable it from that panel and then install another one, like YITH WooCommerce Zoom Magnifier, but it seems that, even if I disable yours, this third party plugin is not showing up.

So I decided, to not use the zoom plugin and just use the click and pop up window (lightbox) to see the magnified image, but when I use this system the image visualized in the lightbox is smaller than the one inside the shop, which is preetty useless,

for example:

what I want is something like this:

What you see in this second image I did it by changing some css BUT the image remains fixed and doesn’t scroll with the page.

so what I’am asking is:

A) is it possible to disable totally the zoom plugin in the way to install another third party zooming plugin, like the one I mentioned before?

if the point A is not possible, How I can make the lightbox image bigger and make it scrollablewith the page?

I hope I was clear now

Hi there,

A. Now I got it, so if you want to use another magnifier plugin it should work fine but there may be some scripts that are conflicting with the plugin.

B. Try adding this to the Custom CSS:

.nivo-lightbox-image {
height: auto !important;
}

.nivo-lightbox-theme-default.nivo-lightbox-overlay {
overflow: scroll !important;
}

Kind Regards,
Art

Hi Art,

finally thanks problem solved with solution

If you can maybe have a look which script is conflicting.

Maybe for a future theme upgrade would be nice to have the option to move the zoom area, for example I would love to have it inside the main product image instead of outside on the right, do you know hat I mea?

anyway, do you know that the theme is not compatible with Ultimate Addons for Visual Composer plugin? it’s a shame beacuse that plugin is very useful!

thanks

bye

paolo

Hi Paolo,

1— We will see if we can do anything about this on the future updates.

2— As for the Ultimate Addons for Visual Composer plugin, we haven’t tested it but we thin that this plugin will work fine on Aurum.

Kind Regards,
—Ylli

HI Yilly,

about the point number 2, mine was not an answer, was an affermation. I have installed Ultimate Addons for Visual Composer and it’s not working.

Hi piesse,

Hmm, sorry but we doesn’t give support for third party plugins, the plugin should work, and if it doesn’t we don’t think that this is a problem of our theme.

Kind Regards,
—Ylli