205 comments found.
Hi,
How does the “my account” page look like? http://demo.goodlayers.com/versatile/my-account/I can’t create a test account, due to a wrong phone number.
Thanks!
Niels
Can you please submit ticket in our support website? Our dev and supporters are only provide support in there, not here 
Please note that, Right now, all support will be conducted through http://support.goodlayers.com/(Purchase code can be found here : http://support.goodlayers.com/purchasecode.png )
Thank you very much! 
before buying, can I download a temporary version of this theme? And which WPML app do you recommend?
and…is there a search function integrated? Thanks, GoodLayers, for your reply
First of all, Thanks for interest 
Sorry we don’t have test files for our themes
For WPML, I’m not sure what’s the app but WPML is the plugin and this theme supports it 
You may use search widget from WP widgets area, it search post and pages.
Is there a video type slider for main page compatible with this theme?
Hi,
You can have youtube/vimeo as video content in slider or you can also have self-hosted video as full slider bg.
Cheers! 
Please check slide#4 on the demo: http://demo.goodlayers.com/versatile/ This is like in your example 
Oh, BTW, note that it doesn’t support in mobile/tablet, only desktop browser.
Sold! Merci : -)
Do you only have a WP theme for this template? Looking for HTML5.
Hi,
Unfortunately, we don’t have HTMl for our themes
We only create Wordpress theme.
Thanks for interest by the way 
Looking at the live demos of Versatile theme, I love the way that many elements “reveal” only as they enter the viewport on scroll. My question is: is this effect part of the theme itself or does it require additional plugin/coding? Thank you
Hi,
It comes with the theme 
Thanks for interest by the way 
I am a freelancer working on a site for a client who is using Versatile. I have been able to insert the WPML language switcher into the copyright area using the theme file “footer.php” (<?php do_action(‘icl_language_selector’); ?>). Can you please suggest the best way to implement the language selector into the top bar?
Hi,
Can you please submit ticket in our support website? Our dev and supporters are only provide support in there, not here 
Please note that, Right now, all support will be conducted through http://support.goodlayers.com/(Purchase code can be found here : http://support.goodlayers.com/purchasecode.png )
Thank you very much! 
Hi, When you receive an update to wp 4.3? Thanks in advance.
Hi,
This theme is compatible with wp 4.3 
Hi. Is it possible to use the “new” Font Awesome 4.3.0 version and above with this theme?
Can you try to get the latest version of the theme? We already updated it 
oops, sorry FA4.3.0 haven’t been pushed to latest version yet. We’ll update it in next time
Thanks!
Hi, I’m considering to switch to this theme from your other theme 365 life. Here’s the site we’re using it on: http://www.bigupmag.com. Do you think it would be seamless to transition what we’ve got to this theme (judging by the structure of this theme compared to 365 life? The main reason we want to switch is the responsive for mobile. Thank you.
Hi,
First of, Thanks for coming back to us 
Well, I’m afraid you have to set the whole site up because these two theme are totally different, It’s running on different version of our framework. 365 is the first gen. Versatile is on third gen which is the latest one. However, all of your blog posts will still remains but you just need to set some blog page again(blog listing page)
Cheers! 
Hi. How do I change the setting on the partial slider so that all slides have an opacity of 1? I do not want them to be transparent.
Thank you.
Can you please submit ticket in our support website? Our dev and supporters are only provide support in there, not here 
If you got any further questions, please head to our support website 
==============================================
Please note that, Right now, all support will be conducted through http://goodlayers.ticksy.com/(Purchase code can be found here : http://support.goodlayers.com/wp-content/uploads/2013/04/purchasecode11.png )
Thank you very much! 
Hi,
Does this theme have a top bar option ie top bar that sits above the main navigation that can be turned on/off?
Thank you.
Hi,
oh we don’t have on/off button for top bar. Admin only be able to choose to turn it on or off… But if you’d like to have switcher like in demo site. I can provide you the code 
Hi,
What I mean is, does it have a top navigation bar that sits above the main navigation, like the Flawless theme? In Flawless, from theme admin you have the option to turn this bar on/off. The Versatile demo does not show a top navigation bar so I am wondering if it is just turned off or not available with this particular theme.
Thank you.
Yes : http://take.ms/L6ab9 but the style is different, for versatile, It’ll be transparent top bar. (if you want dark bg, you can just put little css code for this
)
Cheers! 
Ok, thank you.
Hi,
How do you set the header style for the Search/Archive pages? I am unable to find any global option to do this.
Never mind, I found it 
Hi,
How do I make the font bigger for the headings? It’s a bit small. And for sub headings too
Thank you
Hi,
Can you please submit ticket in our support website? Our dev and supporters are only provide support in there, not here 
If you got any further questions, please head to our support website 
==============================================
Please note that, Right now, all support will be conducted through http://goodlayers.ticksy.com/(Purchase code can be found here : http://support.goodlayers.com/wp-content/uploads/2013/04/purchasecode11.png )
Thank you very much! 
I already bought this theme as well as the Flawless theme. Excellent work by you guys as usual but was expecting this theme to be a superior theme than Flawless. Dont get me wrong they both kick ass, but now am wondering what would you say the main differences are between the Versatile and Flawless? Thanks again.
Hi,
First of, Thanks for choosing our theme! 
Well, for general, these both themes are on the same framework so overall general feature will be pretty similar such as shortcodes, page builder item(some item might be different in each theme). The main difference will be the design and elements. As you can see in demo, there’ll be different elements, designs.
Cheers! 
My navigation is running into my logo on smaller screens. Is there a way to make the header taller so the navigation appears below the logo on smaller screens? Thank you! http://www.MediaMixStudios.com
Hi,
Can you please submit ticket in our support website? Our dev and supporters are only provide support in there, not here 
If you got any further questions, please head to our support website 
==============================================
Please note that, Right now, all support will be conducted through http://goodlayers.ticksy.com/(Purchase code can be found here : http://support.goodlayers.com/wp-content/uploads/2013/04/purchasecode11.png )
Thank you very much! 
Will do! Thanks!
Is it possible to set the social icons in the left corner? Also is it possible to make the logo in the middle of the slider instead the top corner?
Can you please submit ticket in our support website? Our dev and supporters are only provide support in there, not here 
If you got any further questions, please head to our support website 
==============================================
Please note that, Right now, all support will be conducted through http://goodlayers.ticksy.com/(Purchase code can be found here : http://support.goodlayers.com/wp-content/uploads/2013/04/purchasecode11.png )
Thank you very much! 
Hello,
I have a pre-buy question. I’m looking to purchase this theme, but I need a search bar to be utilized and stretched across the length of the navigation page underneath the navigation heading. Does this theme have the capabilities to do so, or do you have any suggestions?
Thank you,
Hi,
Sorry our themes doesn’t have 100% width by screen size
You can change the width but you have to put specific pixel to it in admin panel.
Thanks for interest by the way 
Is it possible to have videos in accordians? I’d really like to dissect parts of a page that way, to show what work I’ve done in different months.
I have tried using Content, and then add accordian from there, thus I have accordian shortcodes, but they don’t work with the embed youtube (paste youtube url)
Can you please submit ticket in our support website? Our dev and supporters are only provide support in there, not here 
If you got any further questions, please head to our support website 
==============================================
Please note that, Right now, all support will be conducted through http://goodlayers.ticksy.com/(Purchase code can be found here : http://support.goodlayers.com/wp-content/uploads/2013/04/purchasecode11.png )
Thank you very much! 
If I import the demo content on my site will my site look exactly like your site here on themeforest?
Yes it is except images, most of theme will be black because those images are under license.
If you got any further questions, please head to our support website 
==============================================
Please note that, Right now, all support will be conducted through http://goodlayers.ticksy.com/(Purchase code can be found here : http://support.goodlayers.com/wp-content/uploads/2013/04/purchasecode11.png )
Thank you very much! 
If I import the demo content on my site will my site look exactly like your site here on themeforest?
Please comment of the load time of the theme.
Here are more questions. I ran the default version of your demo site on an android smart phone and safari browser on an Ipad. Did not see a mobile menu in the default site (it does appear in the single page version). Does the default version of the site have a mobile drop down menu? The current menu bar is very small and not user friendly on mobile devices. Further, I know most themes have a substitute display for video backgrounds on a mobile and hand held device. Does this slider have that feature? The slide for video comes up blank on your demo site. Next, on the slide that reads “MASTER SLIDER INCLUDED FOR FREE” the large fonts and buttons are center aligned but the small fonts in the middle are a bit out of alignment. Should it be also center aligned? Can it be center aligned?
Hi,
Can you provide screenshot of the problem from your device please? About the video bg, well we’re using Master Slider in this theme for that section and the slider itself doesn’t support video bg in tablet/mobile. We can’t do anything about it. 
Thanks for interest by the way 
Can the video bg be disabled for mobile devices? I sent a ticket with the screen shot on your support site.
Couldn’t send screenshot needed purchase code. Will purchase after getting answer to my question
Hi there, For screen shot you may put on Monosnap and put the link here.
about q, yes, you can actually, in the demo site, the slider that have video bg, it won’t show on mobile but show image instead.
Hi, found it easier to use awesome screenshot – here is the link – http://awesomescreenshot.com/0684ky95f2 . Back to my last question. The bg doesn’t show on my ipad. The text “VIDEO BACKGROUND – IS NEVER BEEN EASIER” shows with a black bg. I would like to see something other than a black bg. It makes it look like something is missing or worse yet that it has a glitch.
1.) oh will fix that in next update. Sorry about that.
2.) oh I forgot to put secondary image in the demo site. You can try on your ipad again. Should look good now 
Cheers! 
Yes, it does. Looks better. Thanks. I assume I can adjust the height of the master slider. Am I right?
Hi,
Yes you can do that 