767 comments found.
Hello, I have a problem with the mobile view. It was everything fine but now the website is not presented correctly on iPhone. Do you know this problem? The link: spielkistenwelt.de Best Regards
I solved the problem. I made changes in the css file before and there was the problem.
Hi.,
Glad that you fixed the issue.
Regards., DesignThemes Support.
Before I purchase is it possible to create the header as just a single flat colour (plus the usual elements on top ie logo, navigation, contact)? I plan to create banner images with the same colour so it looks seamless from top of page.
Hi!
Thank you for contacting us.
Sorry, We don’t have that option. You need to customize header.php file as per your needs.
Regards., DesignThemes Support.
gravity forms compatible?
Hi.,
Sorry, We have not tested our theme with an third plugins other than the plugins listed in the themeforest page.
Regards., DesignThemes Support.
that link I can buy the TheEventsCalendar because I want to install this plugin on the website?
Hi.,
The Events calendar is a free plugin. You can download it here
https://wordpress.org/plugins/the-events-calendar/Regards., DesignThemes Support.
that link I can buy the TheEventsCalendar because I want to install this plugin on the website?
Hi.,
The Events calendar is a free plugin. You can download it here
https://wordpress.org/plugins/the-events-calendar/Regards., DesignThemes Support.
Hi,
I’ve just bought your theme and after installing it and adding some pages I faced the following problem: the colors above the menu items are not showing up. The whole top bar stays grey. How do I solve this?
Hi!
Thank you for contacting us.
Kindly, Refer the attached screenshot that will help you get a clear view.
https://www.dropbox.com/s/uqb16pk3vmu5t00/dt_css_classes.png?dl=0Regards., DesignThemes Support.
Hi, i just purchase the template, but i don’t see any instruction to guide me how to install the theme.. please assist
Hi.,
Have you purchased the wordpress theme or html template? Please check. If you see all html files in your downloaded file, then you have purchased the html template and not the wordpress theme. You can purchase the wordpress theme from this link http://themeforest.net/item/kids-life-children-wordpress-theme/10068328
Regards., DesignThemes Support.
hello buy the item and submenus are not displayed and add the line
- Main-menu ul li: hover ul {display: block;}
where they mentioned and not work 
please help urgently
thanks I found the answer forum
Thank you
Hi.,
Glad that you found it out.
Regards., DesignThemes Support.
Hi there I currently am using your LMS theme however wanting to switch to this for January. I have a square Logo which displays well on LMS however not on this due to the header layout. Will you be adding different header variants? Only thing stopping me buying. 
Hi!
Thank you for contacting us.
For now we have no plans for header variants in our Kidslife theme. But we can make changes to the code to make your logo fit in the header.
Regards., DesignThemes Support.
Hi, Could you possibly give me a example? I have quite a big logo (square) and want to see how it would look with your custom code. This is a link to the current site: http://www.finkleydownfarm.co.uk I hope you understand me wanting to see before i buy. I do already use one of your themes though which is great.
Hi.,
After purchase the theme we will customize it for you.
Regards., DesignThemes Support.
Hi, submenu not showing up when I hover parent element. Only megamenu show submenu. How to fix it?
Hi.,
Kindly, Add this css code in Dashboard > Kidslife > Integration > Custom Css.
#main-menu ul li:hover ul{display:block;}
Regards., DesignThemes Support.
can you run a youtube channel threw this?
Hi.,
Sorry, We don’t have that feature in our theme.
Regards., DesignThemes Support.
Hello,
How can we change the “Follow us” text in the footer to our own language?
Thanks!
Hi.,
Kindly, Refer the screenshot for “Follow us” text in the footer.
https://www.dropbox.com/s/ih2gucasm3mlx31/follow-us-change.png?dl=0Regards., DesignThemes Support.
How do you set the post category using the Recent Posts block in the Kidslife builder? I’ve tried the title, the slug and the ID, but it continues to show all categories.
Hi.,
Kindly, Enter the correct category id in the category field. To find the category id value just hover the mouse on the category items and you can see the id value at the bottom from the url. Else, click ‘edit’ link of the category item and you can see the id value in the url section.
Regards., DesignThemes Support.
It doesn’t work. My ‘News’ category ID is ‘1’ and even after entering this, it still shows everything.
Hi.,
Please, get back to us with your WordPress and FTP Login Credentials through the bottom right form @ http://themeforest.net/user/designthemes We will check your issue and fix it.
Regards., DesignThemes Support.
I’ve sent the details
Hi.,
Please update our theme with latest version and check the issue. Follow the steps below to update the theme.
i) Download the theme from themeforest page.
ii) If you have made any custom changes in the code, please take a backup of it.
iii) Overwrite the updated theme files to the older theme files. Update the custom change that you had already.
iv) Go to wp-content/plugins/ through ftp
v) Remove the folder designthemes-core-features/ from wp-content/plugins/
vi) Then Login to Dashboard -> Appearance -> Install Plugins. Install the Designthemes Core Features plugin. That’s it. Now you are updated to the latest version.
Regards., DesignThemes Support.
How did you achieve the coloured hover on the menu items on the demo site please?
Hi.,
We have 20 color available so you can change color as your wish.(Refer our documentation)
Kindly refer the attached screenshot will help you get a clear view.
https://www.dropbox.com/s/1oh75x9ggqz7vp9/dt-add-menu-color.png?dl=0Regards., DesignThemes Support.
I deleted the shortcode for the “Recent Blog” that’s on the demo content for the home page. CAn you please send that to me? thank you
Hi.,
Kindly, Refer the attached screenshot will help you get a clear view.
https://www.dropbox.com/s/9wlzii83dprq4dr/recent-blog.png?dl=0Regards., DesignThemes Support.
We found no Facebook plugin that works in the footer, do you know one that works? Thank you.
Hi.,
Why are you adding separate facebook plugin. You can add the social links in footer from Buddha Panel > General > Sociable.
Regards., DesignThemes Support.
This is right but we mean to insert a Facebook Like Box inside a footer column because of we have tried several plugins but without success.
Hi.,
Sorry, We don’t have option of adding Facebook Like Box inside a footer column. We will check and let you know if there are any plugins.
Regards., DesignThemes Support.
OK thanks, we have tried some plugins but haven’t work.
Hi.,
We too checked and we can’t find any plugins.
Regards., DesignThemes Support.
hi, Can we take photos and demo files? I will buy it if at all possible.
Hi.,
Images used in the demo are not included for download, these images are copyrighted, if you are planning to use the photos we can provide the links to buy license.
Regards., DesignThemes Support.
Hello, i’ve just purchased this theme and i’m trying to set a color for each option of the menu. I set the css code for each color in the menu editor, but there’s no change on the website, all look grey. Can you help me?
Hi!
Hope you had a great weekend ,
If you have used any cache plugins , please clear cache and check it out.
Regards., DesignThemes Support.
Thanks for the answer. No, i’m not using any cache plug in, just the ones you requested.
I have another question, i’m using the page builder to make a front page similar to the one on the demo. I’ve inserted a “recent post” block but can’t figure out how to set the design to look the same way. I just get a list with the title of the post and the date, but no text or the featured image. How can i solve this?
Hi.,
1) Please check the screenshot and make sure you have done those changes for the menu colors.
https://www.dropbox.com/s/cub608gm52wvuz0/css_classes.png?dl=02) Please mail us your site credentials (WP & FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/designthemes
Regards., DesignThemes Support.
Hi, 1) https://www.dropbox.com/s/7zyiwwran8o24cy/class.jpg?dl=0 there you can see the css style in the menu admin, but it’s not appearing on the html. 2) i prefer not to share access to the ftp and wp admin. Can you tell me the steps i need to follow? than you
Hi.,
If you have used any third party plugins , Please deactivate those plugins and check it out. Also Clear your cache files before check your site.
Regards., DesignThemes Support.
ok, and how about this? “I have another question, i’m using the page builder to make a front page similar to the one on the demo. I’ve inserted a “recent post” block but can’t figure out how to set the design to look the same way. I just get a list with the title of the post and the date, but no text or the featured image. How can i solve this?”
Hi.,
Please mail us your site credentials (WP & FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can check and have a clear look on our end
Regards., DesignThemes Support.
i’ve already told you i can’t share access to the admin and server. Which is the way to make it look that way? Can you give me the code? thanks
Hi.,
No need to do any coding changes for the posts to look like our demo. We need to check what is the issue in your site. For that we need your credentials. Kindly, Let us know a temporary login details, so that you can change it after we fix the issue.
Regards., DesignThemes Support.
Hi, i’m trying to convince the client on giving you access. But there’s something i can check to see why it’s not working? Thanks
Hi.,
We will check all the shortcodes in the home page and it files from your FTP. That is what we are going to do.
Regards., DesignThemes Support.
i think there is a code conflict between jq in the slider and drop down menu. one more thing : the editor is full of bugs
Hi!
Hope you had a great weekend ,
Please send some screenshots or page link where you have the issues. So that we can help you.
Regards., DesignThemes Support.
I sent you a private message, thanks
Hi.,
We didn’t receive any response from your end. So please send it again.
Regards., DesignThemes Support.
I just re emailed you
Hi.,
From which email id did you sent? We did not receive any mails.
Regards., DesignThemes Support.
I sent from mariane.a.antoun at gmail.com
Hi.,
We have not received any mails from that id. Now we have sent a email to that id. Please reply back to that email with the details.
Regards., DesignThemes Support.
many thanks for your quick and great support. the problem is solved.
Hi.,
OK, Thank you.
Let us know, if you find any other difficulties!
Regards., DesignThemes Support.
my shop page doesn’t have a page title for some reason. can you help? http://lilabby.com/shop/
Hi!.,
Please mail us your site credentials (WP & FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can check and have a clear look form our end.
Regards., DesignThemes Support.
sent
i would also like a 3 column layout with left sidebar on my /shop/ page please thank you
Hi!
Hope you had a great weekend ,
Kindly, Refer the attached screenshot will help you get a clear view.
https://www.dropbox.com/s/tppo7f1kdc3kbau/shop-3-cols-left-sidebar.png?dl=0Regards., DesignThemes Support.
