38438 comments found.
How can I get the Woocommerce product zoom to actually display the selected variation instead of the first image in the product gallery ?
Example: Customers picks a Yellow Hat (variation) the main image is red when they hover over the yellow hat image the red hat is what zooms instead of the current product.
Hey – that shouldn’t be the case, could you kindly share your url in regards so I can take a look?
Thanks
Hey, could you please open a ticket in regards with your admin credentials so I can take a look at what’s going on 
themenectar.ticksy.com/
just did
Thanks! What’s the ticket ID?
576950
Anything yet ?
Hey, do you have any hard caching happening on your server? Changes i’m trying to make to test the isoslider script won’t take effect – also, just to rule out any of your plugins have you tried to deactivate all third party ones for a minute just to test?
Hello my ThemeNectar friends
I am writing you because I am having an issues with my anchor links since I updated to the latest version (from 6.0.2 to 6.1.65).
I already opened an ticket about that in the support forum (two weeks ago) but still got no response :-/
Guess you guys are super busy replying all other topics
Here is the related topic I am talking about:
https://themenectar.ticksy.com/ticket/561650Thanks, Philipp
Hey, just answered with the solution
Thank you. Amazing as always
Cheers
Wonderful theme, but 3 very critical and basic things the team should seriously include quickly ASAP to save users the trouble of requesting it so many times at your support forum.
1) Styling support for Newsletter plugin. Because every website needs a mailing list. This is the de facto standard plugin. Mailchimp support will be the second alternative.
2) Ability to render third-party shortcodes inside your custom visual composer editor. Even using Raw HTML module box, shortcodes are not rendered.
3) Ability to create custom sidebars, for sites with more complex site architecture
With these 3 fixed, you will have a pretty perfect theme to build on.
Cheers
Hey,
1. More support for this is coming in the next update
2. You can already map shortcodes in VC by default http://vc.wpbakery.com/video-academy/add-shortcodes-visual-composer-wordpress/
3. Thanks for the request!
Cheers
Hey, wonderful theme. I had something weird happen on my site this morning. In the header nav menu, my items that had sub items were displaying code next to them. No changes were made on my end, so i am totally clueless as to how this happened. The code being displayed is below. Any help would be greatly appreciated. Thanks!
<span class="sf-sub-indicator"><i class="icon-angle-down" /></span>
Hey, please share your URL in regards so I can take a look
Cheers
How do you remove the two border on each side of the Search Icon in the TRANSPARENT header? I was able to remove the borders from the regular and sticky header, but on the transparent header I cant seem to target the ::after and ::before correctly. Thanks
https://wapp.guru/Hey, use this:
.ascend #header-outer.transparent[data-transparent-header="true"][data-full-width="true"][data-remove-border="true"] header#top nav ul #search-btn a:after, .ascend #header-outer.transparent[data-transparent-header="true"][data-full-width="true"][data-remove-border="true"] header#top nav ul .slide-out-widget-area-toggle a:after, .ascend #header-outer.transparent[data-transparent-header="true"][data-full-width="true"][data-remove-border="true"] .cart-menu:after {
border: none!important;
}
Hi! I would like to add a twitter and facebook feed to my site. Is this possible? If I need to install a separate plugin, could you recommend a free one? Thank you
Hey – unfortunately I don’t have any to recommend but if you encounter any issues please let me know
Hello, Is it possible to download a template created via the Visual Composer on site 1 and to upload it on site 2 ? Thanks a lot !
Hey – have you tried to simply switch into the classic editor and copy the text and paste into into your other site? You also could do this in bulk with the wordpress export tool in your admin panel > tools > export
I’m currently running Salient 4.9 and I updated to the latest WooCommerce version 2.4.8. I’m not sure when it happened but my woocommerce customer invoice emails are no longer going out to my customers. Could this be related to Salient?
Hey – emails not sending is most likely related to the server itself, have you reached out to your hosting company in regards?
Hello!
I have read through lots of comment threads (some old and some new), but still have a question:
When using boxed layout, I would like to customize the BG of the content box. In other words, I have set a master BG, but the content inside the box is overlaid on a white box; I want to change the box’s color.
Thanks for your help!
-Stephen
Hey,
Try adding this into the custom css box:.container-wrap {
background-color: #000!important;
}
Cheers
Thank you. Works like a charm!
You’re welcome
?I’ve a ticket open since 2 weeks now. Your team takes more than a week time to get back.
Extremely poor support by you guys. Completely disappointed.
560460
Hey,
what’s your ticket ID?
560460
Hello dear may you add bootstrap to theme inside?
Hey,
The theme is built on another grid system so this won’t likely happen, but if you wanted to integrate it on your own it could be done with custom development
HI TN,
Could you help me with the below?
1. Set a ‘selected’ page color on the menu items which works across below a transparent navigation bar, and solid on scroll.
2. Open column link in new tab.
3. Carousel arrows – on mobile these are in the same location so they create a X type icon. How can I add padding to these so that they are laid out correctly on mobile and still centered?
url is here: 756.b38.myftpupload.com
thanks very much for your time,
all the best,
Winterhell
Hey,
1.
body #header-outer.transparent header#top nav .sf-menu > li.current-menu-item > a, body #header-outer header#top nav .sf-menu > li.current-menu-item > a {
color: #000!important;
}
2. This would require custom modding as of now, but i’ve noted to add that in as an option
3.
@media only screen and (max-width: 1000px) {
html .ascend .carousel-heading .container .carousel-next {
right: 38.5%!important;
}
}
Cheers
Hi, I did ask this in the your ticketing system but you where unable to give clear answer this. We want to change the 3 bars that are white in to a other colour we can not find this option in the settings could you show me a screen shot. Please
Also the issue with Safari wit the bad load this seems to happen to you demo site that we have tried on number of different mac at different locations.
the 3 bars for the menu
Hey,
1. Please share your URL so I can take a look at your settings
2. The bad load of what specifically?
Cheers
Hi there, I have purchased this theme and been using it for some time with great success. I am wanting to know if functionality similar to this example (http://www.miansai.com/shop/build-your-own) is able to be recreated. Namely the first and second step of the process where selection leads to the next step with unique variables.
Hey,
that would require some woocommerce addons in regards as the default plugin does not allow for that
Cheers
Is it possible to remove the “All” option from the portfolio sort? I just want them to start on the first category instead. Please advise!
Hey,
Add this into the custom css box in the Salient options panel:
.portfolio-filters-inline ul li:nth-child(2) {
display: none!important;
}
Cheers
This removes “All” as an option but the portfolio still defaults to showing, “All.” I want it to default to the first category instead. Please advise.
Hey – there’s an option in your portfolio element to choose a starting category
I do not see the option. Please see photo, these options are selected and still defaults to “All” – http://imgur.com/bP4tWl9
Hey – you’re not using the visual composer portfolio element, change the page template you have to the default one and use the portfolio element available in the visual composer page builder (there’s a lot more config options)
Fixed. Way more options here. Thanks for noticing I was not using VC portfolio options. Much appreciated!
You’re welcome
Hi there, I am using a nectar slider on my homepage with a video background (simplifygo.com). When I had the stock video placed in with the watermark on it, it played just fine. However, when I tried to place the real video in (after converting to mp4 of course), it does not play. I am not sure what the problem is, and I read your troubleshooting thing, but those tips don’t make sense for what is happening, as the istock watermark video was a 4 MB mp4 (that worked) and so is the actual video that I uploaded. In the media uploads, the watermarked video DOES play, and the other one does not, but I have tried re-uploading it and it still doesn’t work. Help! I am not a developer, so simple language please. Thank you!
Hey,
You need to also supply a webm format, but it appears your mp4 http://simplifygo.com/wp-content/uploads/2015/10/iStock_000071049455_HD1080Video-1.mp4 doesn’t play directly in the browser as well, have you ran it through the converter listed in the documentation?
Cheers
Hi – thank you so much! Okay, so I tried the converter in the documentation but my video was too big and I was going to have to pay for it, so I ended up converting it using a converter we’ve already purchased (wondershare) to convert to webM. I also redid the mp4 and that is playing now. So chrome and firefox are now working! But it’s not playing in safari on my mac…can you please recommend a solution for this? Not sure also about the OGV file…I have two video converters (wondershare Pro and MacX DVD Video Converter Pro) and neither has OGV as an output option. Thank you!
Hello, is there a way to translate the “Back” button from the off-canvas menu? Thanks
Hey,
It’s located at the data-back-txt section of the footer.php file and should also be in the .po file
Cheers
Hi!
My search bar has this wired black box around it and “start typing” gets cut of. Any thoughts on what to do?
https://www.playgoodr.com/thanks,
SDL
Hey – I’m currently not seeing this, which browser are you noticing this on?
Hi Salient,
I am using Team Member inside a Carousel and when I leave the “job position” field blank It appears as “Job Position”.
I have tried the CSS below but it works for “Job Position” and “Team Member Name”
.team-member h4, .team-member .position { display: none!important; }
What should I do?
Best Regards, Pedro
Hey,
.position { display: none!important; }
should work, could you kindly share your URL in regards so I can take a look at why it’s not?
Cheers
Thanks for the reply, I have sent you the URL through the support platform.
Thanks! What’s the ticket ID?
Thanks for the quick answer! It is working!
You’re welcome
Will purchased Visual Composer Addons work on Salient’s Visual Composer?
A row with a text block and a morphing outline automatically set itsheight to 1000px on full with mode. Why? I don’t want or need a row that high. Where’s the Media Gallery with Masonry Grid?
mergelcreativo.com
Thanks for the awesome theme.
Hey,
1. Yes, but some may have css conflicts
2. Could you share a page in regards since the URL you have doesn’t show this
3. The only masonry elements available in the theme are the portfolio and blog, are you trying to use something else?
Cheers
With respect to masonry layout, I’m trying to emulate the sample Salient One-Page Demo with an Image Gallery. However, I can’t find the masonry layout which is the look I want.
Any help will be greatly appreciated.
Thanks.
