Discussion on EXCEPTION - Responsive Multi-Purpose WordPress Theme

Discussion on EXCEPTION - Responsive Multi-Purpose WordPress Theme

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237 comments found.

How is it going my friend? :) long time no seen, hope everything is okay with you :) keep up the awesome work :)

Hi friend :), I’m Fine, Just some new work, Thanks a lot friend and hope you the best ;)

hi, first of all i wanna say thanks for the wonderful theme. i downloaded the latest theme that comes with vcomposer 4.7 but i cant see the “icon box” option when i try to add the element.

Hi,

Thanks for purchasing EXCEPTION, and thanks for kind words :)

Please contact us via the support form and provide a link and admin credentials to check with you.

Hi and good works and nice theme!

Please, tell me if the theme is ready and optimiz for seo, seo yoast now?

Thanks and have a good day

Hi,

Thanks for interesting in EXCEPTION,

We Improved the Theme to optimized for SEO and also for Yoast plugin and also our customers tried it with Yoast and were happy with it :)

Hi, thanks for the recent update for the theme. But I couldn’t find the documentation on how to update it with the new files. I’ve tried overwriting the theme folder with the new one, but all I get is a blank page. The version I am currently running has a child theme attached.

Thanks

Hi,

Could you please contact us via the support form in our profile and provide a link to your site and admin credentials to check with you ?

hi, I haven’t updated the theme since June. How should I update this theme without risk of losing any data? Overwriting the existing files on server gave me that error: “Fatal error: Call to undefined function vc_map_get_attributes() in /wp/wp-content/themes/exception/vc_templates/vc_row.php on line 22”. Please help.

Hi, Email replied please check :)

Small instruction included in documentation wouldn’t hurt ;) I figured it, but thank you for quick reply – as always you’re the best :)

That’s Definitely Right :), Will include it in the next update, Thanks a lot for you kind words, Appreciated.

And thanks SO MUCH for the 5 stars, Really you are the best :)

Hi, we are having an issue with the theme showing code on the front page on hazsim.com We contacted visual composer and they will not help because visual composer is built into the theme. Please help us find out how to get rid of it. Thank you

Hi,

Thanks for purchasing EXCEPTION,

Email Replied Please Check :)

Hi, thanks for the lovely theme, I purchased both for wp and html and I love it but I have a question, is there a way I can change the “Call us” label to something like “Call me” or “give me a call”? thanks

Thanks a lot mate, Email Replied Please check :)

worked like a charm, you’re awesome! thank you :)

Great that worked, You Welcome mate ;)

good day, a question like do to put the language, the text of mail reaches the English to Spanish

example:

Name: ASAS Email: dfgfdg@hotmail.com phone: ASASA Message: asasas

so I want you to come:

“Nombre: ASAS Email: dfgfdg@hotmail.com Telefono: ASASA Mensaje: ASASAS”

Hi,

Seems you didn’t purchase this theme,

Please complete the purchase first then we’ll begin the support process.

good day, one question I could not set the mail, contac.php I put outgoing mail does not work, what should I do please help

Hi,

Email replied please check :)

Hello, I see the answer

Email Replied,

Please contact us via the support form sent in the email.

Is there any new updates coming? Wordpress has been updated and the plugins are out of date.

Thanks Brad

Working on the theme update as this will be very heavy cause the plugins updated their core and this need more work from us :)

kindly check my email thanks

Done and all replied ;)

Thanks for the support. I am loving this wordpress theme now. I am customizing it with ease. I would like to see a step by step documentation of installation with the next update and the frontend visual composer. but all in all Support was the best i have had. Quick and precise for me at 0 level when it comes to wordpress. keep up the good work!!!, would love to purchase all your products in the future.

Thanks a lot mate for all your kind words, I’ll take your point in consideration and will work on it :)

Hey there

Also a pre-purchase question. I am new to WP themes. Have a client who has a current site up with blogs dating to 2011 and these cannot be lost or corrupted. Is it an easy and safe job to back these files up and install over the current theme without loss of data integrity? Most concerned about the dates and comments.

Alternatively, is this something you would carry out as a paid service? With the certainty that this will be a total success. I usually work in HTML5 so please excuse the “silly” questions. :-)

Hi,

Thanks a lot for interesting in EXCEPTION,

There is no worry about the data, themes don’t affect the data unless you didn’t override it from theme options import demo data.

All what you need is to install the theme and activate it, this will show your blog posts with the new look and feel and won’t lose the data :).

but recommended to take a backup before you do any new modifications, just to be safe :)

hello there l have install the theme, but how do i turn on the comming soon page it dossent work out for me can l have a explanation for that tnx

Unfortunately mail delivery failed and i was waiting if it can be re-sent again.

Anyway I’ll paste the message here:

the coming soon that comes with the theme demo data is to be set as the default home page and this can be done like this:

Go to your wordpress dashboard -> Settings -> Reading—> Front page displays and select coming soon page in the front page.

That’s all :)

tnx for that ok l will see what er can do

Ok, Great :)

hello there l have install the theme, but how do i turn on the comming soon page it dossent work out for me can l have a explanation for that tnx

How do I get the “Latest Tweets” widget to show tweets from my Twitter account, and not yours? There’s no place to insert an ID or link in the widget settings. Only a title

Please go to EXCEPTION theme options under the appearance menu, then find General Settings—> Twitter API Config then add your new values.

Hello

There is a new version of Woocommerce 2.4 can we update the plugin or should we wait?

Thanks, great theme!!!

Brad

Hi,

Thanks for the great words :)

You can update the plugin now, this won’t affect the theme look and feel, and we’ll include it in the next update soon :)

Hi, I just downloaded the package, but the HTML Files is not included!?

Hi,

Thanks mate for the purchase, But this is not the HTML template.

This is WordPress theme and there are no HTML files included in it :)

I know this is WordPress theme, but in the sidebar of the theme page i saw “ThemeForest Files Included: PHP Files, HTML Files, CSS Files, JS Files”

And i saw the Page of HTML template for the same theme, before purchasing the WP theme, and i compared between them.. so i bought the wordpress theme because it`s include HTML files which i need.

the HTML package can’t be included in the WordPress version unless it is sold individually.

There were some HTML files included in the first release and removed later but still logged in the TF sidebar, and logically we can’t include the hole HTML package for free unless it was released and sold before the WordPress theme.

Your understanding is highly appreciated :)

keep up the good work my friend ;)

could you send the mail again but to the other mail adress i typed in the mail :) because i can’t login to my old mail :( cheers friend ;)

hope the other mail was in the mail text :)

Email Sent to your new e-mail friend ;)

is there an option for the visual composer to be in the frontend?

Hi,

Thanks for using EXCEPTION,

The front-end visual composer causes some conflicts with our shortcodes and features, so, we had to stop it to present you all our available features.

We are working to resolve these conflicts but this takes too much time and really can’t give you an accurate time to include this in the next updates.

Your understanding is highly appreciated :)

ok thanks. it would be such a big relief if the feature will be included since the theme is highly customizable for designers.

Ok mate, we’ll do our best to resolve this very soon,

thanks a lot for your words :)

Hi,

Does this theme work with Yoast SEO, for example yoast checks the page content words, headings etc… some themes are built with shortcodes only so it doesn’t really work although the page does include the correct seo tags yoast can’t detect them. So does yoast work with this theme?

thanks!

Hi,

Thanks for interesting in EXCEPTION,

The code is fully optimized for SEO, but the theme is not fully tested on Yoast, and we’ll take this in consideration in the next updates.

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