23226 comments found.
Hi SW-Themes,
We’re having problems displaying icon images when you ‘update’ and load a page from another browser.
When we are logged in and select ‘Preview’ pages, the short code icons such as ‘-truck’ or ‘-clock’ do pull through and display fine, but any other time, they dissapear and are replaced with a box, or don’t display at all.
Could you let us know how to fix this please?
Hi, thanks for using Porto.
Our developer is at hospital at the moment, hope you to contact us in a few days again.
Regards, SW-THEMES
Hi SW-Themes, please let us know if your developer is back safe and if they can help us with our issue.
many thanks,
Hi, just to clarify, we are having trouble displaying the fa-icons on our web pages.
They all display incorrectly.
The fa-icons only display on the website when you select ‘pages > edit page > preview’.
Is there a way to display all ‘fa-icons’ correctly so we can correct this error?
Thanks,
We are very sorry, could you please contact us in 2 days again? We will reply as soon as we can.
Regards, SW-THEMES
hi for some reason since I did the last update I keep getting this error: Error establishing a database connection. After I refresh the site several time then it goes back to normal… Please advice. thank you!
Thanks for using Porto.
Could you please provide us your site access via email?
okie not a problem…
When you will have a demo for bbPress and BuddyPress?
On the Porto theme search capability is too basic. Are you going to improve? The best search capability I have seen is on the KLEO theme.
Thanks.
Best regards, Jose A.
We will improve demo later, but do not have plan for search feature improvement.
on the shop page there are a lot of categories. When I click on a category, products of this category are shown. How can I get this functionality, please?
Is there a way to disable the Featured Image from certain pages and posts? I cannot seem to see an option to turn it off?
Hi, Could you delete the featured images? Don’t have this option.
Yes, but then when you click on available tags to see other related posts, you dont get a preview image of the post which is not too professional.
Ok, we will consider this for future updates.
How do i change the title project description and related work on a medium single portfolio page?
You should change in portfolio template files: content-portfolio-*.php
Hi,
I’m using the content-blog-grid layout. I have created a post where I have been using more than one text block. Now the layout is not showing the post excerpt. A post where I have used only one text block, the excerpt is being displayed correctly.
As I want to use more than one text block for layout reasons, is it possible to make this excerpt work?
Link to the page: http://www.digifocus.nl/blog/Best regards, Marcel van Leeuwen
If you want to show all the post content, you should disable “Show Excerpt” in Theme Options > Post > Blog & Post Archives.
I do want to display an excerpt of the post. But when you use more text blocks in a post, the excerpt is not being displayed.
Hi!
Where can I check the blog option styles? thanks
Hi, If you selected the blog page in Settings > Reading, you should configure the view options when edit the blog page. If not, you should configure in Theme Options > Post > Blog & Post Archives, Blog.
No full width mansory/pinterest style?
You can check all blog variations on our demo site.
Why am I not able to edit the “shop” page? When clicking on edit it does not show me anything just visual composer starting page.
This is woocommerce default feature.
so how can I make changes on the “Shop” page then?
Please create and edit a new block and remember a block slug name. When edit the shop page, please add a block slug name in Content Top or Content Inner Top, Content Inner Bottom, Content Bottom. You can check the theme layout in http://newsmartwave.net/wordpress/porto/documentation/#theme_layout
ok, will check. thanks
When I want to edit the “shop” page I am not able to do so by using visual editor. It does not show anything. Why is that?
The shop page content will be not show in woocommerce plugin. You should use content top, content inner top, content inner bottom, content bottom options in Page options.
where do I find page options
I see that in the menu there is only one “shop” page. Under this page the whole of the shop is created. How can creat more “shop” page for each category. For example: see http://www.marksandspencer.com/. From “Christmas” to “Offers”. Each have their own “Shop” page.
Woocommerce plugin don’t have this feature. You should create as a product category.
Hi! I try to add a single custom tab in products, but nothing shows up. Do I need a shortcode somewhere? In Theme option I added to show 1 tab, a global product custom tab Title and the position below price & short description.
Hi, Please configure the Custom Tabs Count in Theme Options > Woocommerce > Single Product. If you added 2, you can see Custom Tab Title 1, Custom Tab Content 1, etc.. options in Product Options when edit the product. You should add the block slug name which are created in Blocks > Add New on admin sidebar.
i don’t use file Documentation: http://i.imgur.com/qlKDWLB.jpg
Hi,
(2) issues with the portfolio porto feature on this theme that have come up. 1 – the ordering of portfolio items isn’t working, 2 – in any view but ‘full” view the HTML is being stripped from the text editing.
Please advise as to the fixes.
Thanks, Ryan.
Hi, Could you send me a testing url?
Hi,
I hope you guys can help me out here. I want to show the number of views and shares of a post. This information has to be displayed at the bottom of the post and also in the widget “recent posts” and when possible in the masonry post grid.
Can I realize this with the current tools availbale with the Porto theme? Or is there any chance that this functionality will be available any time soon?
Thanks for you support.
Best regards, Marcel van Leeuwen
Hi, Porto theme don’t have this feature. You should customize porto theme. You can customize content-post-item*.php Regards
Hi, I would like to know how can I make “Wrap as Container” (Porto options in Visual Composer) by default when adding a new row with visual composer. I would like to keep the posibility of adding full width rows but when adding new make that check selected by default.
I’ve found that option is controlled in inc/functions/shortcodes.php but I can not find a way to make the wrap_container parameter checked by default
Can you guide me on this? Maybe any js can be added on callback when new row is added to check?
Thanks!
extract( $atts );
$wrap_container = true;
No, that would not work. As I wrote before I would like to keep the posibility of full width row in some sections like slider, but by default rows should be wrapped into it’s container. It’s a bit a pain to go to the Porto tab to mark the check each time a new row is added in each page. That’s why I would like to know how can this be achieved, when a new row is added mark it by default.
Thanks
Hi, I don’t have another solution. Could you use Porto Container shortcode and move the shortcodes within porto container shortcode?
Sorry can you clarify your last comment?
Ok I have managed to solve this. For those of you in the same situation the resolution is simple: just add the ‘std’ => ‘yes’ to vc_add_param property in inc/functions/shortcodes.php
So when you add a new row and visual composer is opened it will load the default value of the check, so if you click save it will add the row as wrapped, but at the same time it will keep the chance of full width row by unchecking that option.
Thanks for your detailed comment.
Hello, I would like to check how am i able to change the testimonial’s name font color?
and the font colour for role
Please check the font styles in google chrome inspect tool or firebug on firefox. You should add custom styles.
hi, i used firebug to check. the class is
testimonial-author clear fix
so in the css i made .testimonial-author clearfix{ font color:white; }
the font is still white how do i go about?
You should add like
.testimonial-author { font-color: white; }
Hi, i have applied the css, but the author name is still black. How am i able to change?
Hi, thanks for using Porto.
Our developer is at hospital at the moment, hope you to contact us in a few days again. We are very sorry for the inconvenience.
Hi, thanks for using Porto.
Our developer is at hospital at the moment, hope you to contact us in a few days again. We are very sorry for the inconvenience.
Hi, is your developer back?
Please send me a testing url.
sent you an email for my testing url. please get back asap. Launching the website in few hours time.
Hi, where can I get answers to pre sale questions?
Thanks
You can ask presale questions here.
Is this theme fully customizable using Visual Composer?
Is Demo data included with theme? And how hard is to import demo data?
Porto is fully customizable using VC.
All demo data is included, extremely easy to install.
Regards, SW-THEMES
Do you have support forum?
No, we do not have support forum. We provide support via direct email.
Ok. Thanks for your answers.
I just updated the theme, all prior customizations were done in the child theme. Many of the overrides in css don’t work. In addition the menu (ubermenu) doesn’t show anymore.
You can overwrite the template files and the styles. You shouldn’t change the functions. We didn’t tested ubermenu in porto theme.
I have yet to hear anything new from you. You didn’t test uber menu, but when the theme was updated our menu override went away. So what I want to understand is what changes were there for the menu sections in the original theme?
Also do you know that every time the theme is updated, I have to go back to the theme settings and change the layout?
What major changes were done to the css such that the css changes in the child theme have stopped showing?
You don’t need to configure again theme settings. Could you compare the files with the merge tool like http://kdiff3.sourceforge.net/ ?
Hello, I want to buy this theme. I have some questions. 1) Has translation to Portuguese Brazil? 2) The demonstration site is 100% editable with Visual Composer?
att, Josimar
Hi, 1. You should translate default po files. You can reference documentation. You can use POEdit tool or wpml plugin. 2. You can edit demo pages with visual composer. Regards.
